Dear wayne,Thank you for choosing to stay with us and for sharing your feedback. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience during your recent stay.We're delighted that you found our location to be convenient and our rooms to be nice and clean. Providing a comfortable and welcoming environment for our guests is our top priority, and we're glad that we succeeded in meeting your expectations in these areas.Regarding parking, we apologize for any inconvenience you may have experienced with our off-site parking across the street. We understand the importance of convenient parking options for our guests, and we appreciate your feedback on this matter.Thank you once again for your kind words. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Morgan ThibodeauFront desk supervisor

Dear Maria,We're thrilled to hear that you found our location to downtown Portland perfect! We strive to offer our guests convenient access to the area's attractions, and we're delighted that our proximity met your needs. Thank you for sharing your experience, and we hope to have the pleasure of welcoming you back on your next visit to the area!Sincerely,Morgan ThibodeauFront Desk Supervisor

Dear kate,Thank you for sharing your experience with us! We're delighted to hear that we could provide you with a welcoming and convenient stay, especially during unexpected circumstances like the snowstorm. It's fantastic that our team could accommodate your late arrival, add your Marriott membership, and extend your checkout time to ease your stress. We're glad you found our complimentary breakfast enjoyable and that you were able to utilize the board room for your meetings. Your recommendation means a lot to us, and we look forward to welcoming you back for another excellent stay in the future!Sincerely,Morgan ThibodeauFront Desk Supervisor

Dear Frank,We apologize for the inconvenience due to the misleading size of your bed. We hope despite this, you enjoyed your stay.Morgan Thibodeau Front Desk SupervisorResidence Inn, Portland Downtown/Waterfront2077611660

Dear Alex,We are absolutely thrilled to receive your perfect 10/10 review! Thank you so much for taking the time to share your feedback following your recent stay with us. Your satisfaction is our top priority, and we are delighted that we could provide you with an exceptional experience. It means a lot to our team to know that we have succeeded in making your stay memorable and enjoyable. If there's anything specific that made your experience special or if there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for your wonderful review and for choosing to stay with us. We can't wait to have the pleasure of welcoming you back in the future! Warm Regards, Morgan Thibodeau Front Desk SupervisorResidence Inn, Portland Downtown/Waterfront

Dear Crystal,Thank you for choosing to stay with us and for taking the time to share your feedback. We greatly appreciate your positive review highlighting our cleanliness. Our dedicated housekeeping team works diligently to ensure that every corner of our property is spotless, and it's wonderful to know that their efforts have been noticed and appreciated. Your feedback serves as motivation for our team to continue upholding the highest standards of cleanliness throughout our hotel. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We're here to ensure that your stay with us is nothing short of exceptional. Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back for another clean and comfortable stay in the future.Sincerely, Morgan Thibodeau Front Desk SuppervisorResidence Inn, Portland Downtown/Waterfront

Dear Hanna,Thank you so much for your kind words. We are thrilled you found our service and location great. Your satisfaction is our utmost priority, and your review serves as a testament to the hard work and dedication of our team. We are genuinely grateful for your kind words and for choosing to stay with us. Should you ever find yourself in the area again, we would be honored to welcome you back for another exceptional stay. If there's anything specific that made your experience stand out or any way we can further elevate your next visit, please do not hesitate to let us know. Once again, thank you for your perfect rating and for entrusting us with your hospitality needs.Warm regards,Morgan Thibodeau Front desk supervisor

Dear Eriselda,We wanted to take a moment to express our sincere gratitude for your perfect 5/5 review!Your feedback means the world to us, and we are thrilled to hear that you had such a wonderful experience during your recent stay with us. Our team works tirelessly to ensure that every guest feels welcomed and valued, and it's incredibly rewarding to know that our efforts have made a positive impact on your stay. We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything specific that made your experience special or if there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. We are always here to assist you and ensure that you have a wonderful stay with us.Once again, thank you for your perfect rating and for choosing to stay with us. We can't wait to have the pleasure of welcoming you back!

Dear Ornela,Thank you for taking the time to leave us a review following your recent stay. We greatly appreciate your feedback and are thrilled to hear that you had an enjoyable experience with us. Your satisfaction is our top priority, and we're delighted that we could contribute to making your stay a memorable one. We take great pride in providing exceptional service and ensuring that our guests feel welcomed and comfortable throughout their time with us. Thank you once again for choosing to stay with us. We look forward to the opportunity to welcome you back for another fantastic stay in the future! Morgan Thibodeau Front Desk Supervisor Residence Inn, Portland Downtown/Waterfront

Dear Jimal,We wanted to extend our sincerest gratitude for taking the time to leave a perfect score. We are thrilled to hear that you had a fantastic experience during your recent stay with us.Our ultimate goal is to provide exceptional service and create memorable experiences for our guests, and we are delighted that we succeeded in doing so during your visit. Your satisfaction is our greatest reward, and we are truly honored to have had the opportunity to exceed your expectations. Should your travels bring you back to our area, we would be absolutely delighted to welcome you back for another outstanding stay. If there is anything specific you loved about your experience or if there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Once again, thank you for choosing to stay with us and for your wonderful review. We cannot wait to have the pleasure of welcoming you back in the future!

Hi Michael, Thank you for staying with us and leaving a review. I am sorry you didn't enjoy the view from the room that you booked with us. I will say, while it is not an ocean front view, you can see the water, and is a better view than looking into the parking garage, hence the price difference.Thank you again for staying with us and providing your feedback.

Hello James,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Mackenzie TuckerFront Desk SupervisorResidence Inn Portland Downtown/Waterfrontmackenzie.tucker@crestlinehotels.com2077611660

Michael,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Krista,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Ronald,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Alan,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Laurel,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. To assist us in continuing to provide positive guest experiences, any additional feedback regarding what we could have done to make your stay more enjoyable would be greatly appreciated. We hope for the opportunity to welcome you back next time you're in Portland, and that we're able to deliver a positive, memorable experience during any future stays with us.Sincerely,Timothy RichardFront Office Manager

Dear Guest,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Ursula,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Lisa,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Erin,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. To assist us in continuing to provide positive guest experiences, any additional feedback regarding what we could have done to make your stay more enjoyable would be greatly appreciated. We hope for the opportunity to welcome you back next time you're in Portland, and that we're able to deliver a positive, memorable experience during any future stays with us.Sincerely,Timothy RichardFront Office Manager

William,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your most recent visit to Portland. It was certainly our pleasure to host you again, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Thomas,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we're happy to hear that you had an enjoyable experience during your visit to Portland. It was our pleasure to host you, and we hope for the opportunity to do so again in the near future!Sincerely,Timothy RichardFront Office Manager

Tania,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Dear Guest,Thank you for taking the time to provide your feedback regarding your recent stay with us. I apologize for the billing error that occurred and for the impolite service you were given by the front desk worker you interacted with. I have spoken with the front desk worker in question, as this is not what we expect from any of our employees, and I thank you for bringing this interaction to my attention. We hope for the opportunity to welcome you back next time you're in Portland, and that we're able to deliver a positive, memorable experience during any future stays with us.Sincerely,Timothy Richard

Kristin,Thank you for taking the time to provide your feedback regarding your recent stay with us. We apologize that you were placed on a lower floor harbor side room, but are happy that we were able to move you up to a higher floor after you brought it to our attention that you were not happy with the location. We hope that you enjoyed your time with us and had a pleasant anniversary, and we welcome you to stay with us again in the future!Sincerely,Timothy RichardFront Office Manager

Susan,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Eleanor,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Peter,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority, and we're happy to hear that you had an enjoyable stay with us. We hope for the opportunity to host you again next time you're in Portland for another great experience!Sincerely,Timothy RichardFront Office Manager

Leah,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are happy to hear that you had an overall enjoyable experience during your visit to Portland. I will be reaching out to our IT department to have the information displayed on our TV's updated, and I appreciate you bringing it to my attention. It was certainly our pleasure to host you, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Ronald,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority, and we are happy to hear that you had an enjoyable stay with us. We hope for the opportunity to host you again the next time your travels take you to Portland!Sincerely,Timothy RichardFront Office Manager

Cynthia,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority, and we are happy to hear that you had an enjoyable stay with us. We hope for the opportunity to host you again the next time your travels take you to Portland!Sincerely,Timothy RichardFront Office Manager

Frederick,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are thrilled to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you in our lovely city, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Sheila,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are thrilled to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you in our lovely city, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Ellen,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are thrilled to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you in our lovely city, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Paula,Thank you for taking the time to provide your feedback regarding your recent stay with us. We are sorry to hear that you found the hotel to be expensive and the parking to be inconvenient. We hope for the opportunity to welcome you back next time you're in Portland, and that we're able to deliver a positive, memorable experience during any future stays with us.Sincerely,Timothy RichardFront Office Manager

Brian,Thank you for taking the time to provide your feedback regarding your recent stay in Portland. We apologize for having to relocate you to the AC Hotel, and regret that we were unable to accommodate you. We hope for the opportunity to welcome you back next time you're in Portland, and that we're able to deliver a positive, memorable experience during any future stays with us.Sincerely,Timothy RichardFront Office Manager

Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are thrilled to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you in our lovely city, and we hope to welcome you back again in the future!

Darrin,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are thrilled to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you in our lovely city, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Gunilla Christina,Thank you for taking the time to provide your feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed your stay, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Karen,Thank you for taking the time to provide your feedback regarding your recent stay with us. It was our pleasure to host you during your time in Portland, and we hope for the opportunity to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Katelyn,We are sorry to hear that you did not have an enjoyable stay with us. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. Overall feedback is valuable as we strive to improve with each and every guest stay, and I thank you for bringing the problems you encountered to our attention. We hope for the opportunity to welcome you back next time you're in Portland, and that we're able to deliver a positive, memorable experience during any future stays with us.Sincerely,Timothy RichardFront Office Manager

Patrick,We are sorry to hear that you did not have an enjoyable stay with us. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. We strive to deliver comfortable, clean accommodations, and regret that we fell short on your recent visit with us. I have shared your feedback with the appropriate leadership team to ensure that this is an isolated experience, and I sincerely thank you for bringing the problems you encountered to our attention. We hope for the opportunity to welcome you back next time you're in Portland, and that we're able to deliver a positive, memorable experience during any future stays with us.Sincerely,Timothy Richard - Front Office Manager

Tracy,Thank you for providing your feedback regarding your recent stay with us. It was our pleasure to host you during your trip to Portland, and we hope to be able to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Nicole,Thank you for taking the time to provide your feedback regarding your recent stay with us. Providing the highest level of hospitality and comfort is our number one priority, and we are thrilled to hear that you had an enjoyable experience during your visit to Portland. It was certainly our pleasure to host you in our lovely city, and we hope to welcome you back again in the future!Sincerely,Timothy RichardFront Office Manager

Maya,Thank you very much for taking the time to respond to our survey. Sharing your information and feedback is valued and appreciated. It was certainly our pleasure to host you in our lovely city and we hope to welcome you back again in the future!Sincerely,Timothy Richard - Front Office Manager

Bhairavi,Thank you for taking the time to respond to our guest satisfaction survey. We are pleased to hear that you had a great experience with our reception staff, and I have passed your review on to my team to inform them of your appreciation. We hope to welcome you back to the Residence Inn in the future, and thank you for staying with us!Sincerely,Tim Richard - Front Office Manager

Allison,Thank you for taking the time to respond to our guest satisfaction survey. Providing the highest level of hospitality and comfort is our number one priority, and we are pleased to hear that you had a pleasant experience with us. It was certainly our pleasure to host you in our lovely city, and we hope to welcome you back in the future!Sincerely,Tim Richard - Front Office Manager

Sharon,Thank you for taking the time to respond to our guest satisfaction survey. We are pleased to hear that you found our rooms to be well equipped and that our location was convenient for you. We hope to welcome you back in the future to deliver another pleasant stay in Portland, and thank you for staying with us!Sincerely, Tim Richard - Front Office Manager

Murle,Thank you for taking the time to respond to our guest satisfaction survey. We are pleased to hear that you had an overall pleasant stay with us, but apologize that you did not like the room you were placed in. In the future, please notify the front desk if the room you have assigned is not satisfactory, and we would be happy to find a different room for you. We hope to welcome you back to our hotel during your next visit to Portland, and thank you for staying with us.Kind Regards,Tim Richard - Front Office Manager