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The room smelled musty when we 1st arrived but got better. The carpet was dirty, as discovered when cleaning a spill. Both bathroom faucets were hard to turn on. The toilet runs. The 'fridge had a thick slap of ice covering the top shelf.
Verified traveller
Stayed 4 nights in Sep 2022
Response from Jarvis on Sep 14, 2022
Thank you for your business and taking the time to leave a review.
4/10 Poor
Rodney
Sep 13, 2022
Rodney
Stayed 3 nights in Sep 2022
Response from Jarvis on Sep 15, 2022
Thank you for your business and taking the time to leave a review
8/10 Good
Glorimar
Sep 11, 2022
Liked: Cleanliness, staff & service
I little outdated but fits the purpose.
Glorimar
Stayed 1 night in Sep 2022
Response from Jarvis on Sep 14, 2022
Thank you for your business and taking the time to leave a review.
We had trouble with the bathroom faucet and toilet. The person on duty came and helped us figure that out. He brought ice directly to our room, so I didn't have to go back to the front to get ice. He went above and beyond what was expected. The hotel itself was very nice and fancier than I was expecting. The price was decent.
Cheryl
Stayed 1 night in Aug 2022
Response from Jarvis on Sep 4, 2022
Thank you for your feedback! Please come see us again soon!
8/10 Good
Verified traveller
Aug 30, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Ok but not great
Very convenient for airport traveling. Liked having a kitchen area with frig, sink, and microwave.
Hallways were dirty - carpet needs replaced in hallways and room! Very stained!
Window unit air conditioners give poor output .
Verified traveller
Stayed 1 night in Aug 2022
Response from Jarvis on Aug 31, 2022
Thank you for your business and taking the time to leave a review.
I stayed in a non smoking room, but the hallway smelled of smoke, the room has a faint smell of smoke and in the bathroom there were cigarette burns on the counter. When I showered the smoke smell really came out and smelled. The reason because of the strong smoke smell is the facility is old and needs serious remodeling and updating. Otherwise it’s very roomy.
Aircon wasn't working, room was filthy and has a musty smell. The sheets were dirty, the fridge smelled like rotten fish. Its disgusting! Do not atay here!
Never staying here again. No pick up from airport....no shuttle to airport in the morning.
Rhonda
Stayed 1 night in Aug 2022
Response from Jarvis on Aug 11, 2022
Thank you for your feedback.
6/10 Okay
Mary
Travelled with family
Aug 5, 2022
Liked: Cleanliness
Our August stay
The air conditioner didn’t work properly. The room was every warm making it difficult to sleep at night. We asked for a fan and never received one.
Carpet was not vacuumed between furniture. Using the shower was a challenge. The faucet needs to be replaced actually the whole tub area needs to be replaced.
This motel needs an update.
The pluses are friendly staff, quiet rooms and area, bath room was clean.
Loved the size of the room.
The receptionist employee was great handling the situation. However, the a/c in the room was broken, apparently the a/c machines in the rooms are old and malfunction, and switching rooms was not easy. And I was told by another guest not to leave anything in the car. Apparently a very unsafe location.
I was disappointed a major hotel chain discribed as an 'airport' location did not offer airport shuttle services. The restaurant was closed before our 7PM arrival. The desk receptionist was cordial and gave accurate directions for our 1/2 walk to a restaurant..
joseph g.
Stayed 1 night in Jul 2022
Response from Jarvis on Jul 27, 2022
We apologize for the lack of amenities. We did email you upon your booking to make sure you were aware of these details. We are doing our best to get these amenities back on line but staffing is a huge issue in Portland
8/10 Good
Roy
Travelled with family
Jul 25, 2022
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Door hardwares are in bad shape - loose screws, loose handles, stripped screw holes, etc…
However, staff was good, helpful & friendly.
Would not recommend. Very crusty. water stains throughout, musty carpet. Spring tails in the bed, exposed outlets. I will not stay in a Ramada again.
Brianna
Stayed 3 nights in Jul 2022
Response from Ben on Jul 25, 2022
I'm very sorry about your poor experience in the hotel. We are working hard around the clock to make our guests comfortable during their stay. Thank you for your suggestions on how we can improve. Please come see us again soon.
We got a great rate for a spacious room & bathroom!!! $110 & $95 for two nights, Sat/Sun. Near airport, 205 & other freeways, 25 miles from Multnomah Falls & restaurants nearby.
Brynda
Stayed 2 nights in Jul 2022
Response from jarvis on Jul 18, 2022
Thank you so much for the great review as well as your business. We hope to see you again soon.
This was probably a beautiful jewel of a property ....in 1975. Today it is very dated, tired and badly in need of updating. The staff was super nice and meticulous about cleaning it, although it's an uphill battle. I am sad for the owners that COVID seems to have hit them particularly hard. The restaurant was closed, so I can't comment on that.
James
Stayed 1 night in Jul 2022
Response from Jarvis on Jul 18, 2022
Thank you for your business and taking the time to leave a review. We hope to see you again soon.
10/10 Excellent
Holly
Jul 16, 2022
Holly
Stayed 1 night in Jul 2022
Response from Jarvis on Jul 18, 2022
Thank you for your business and taking the time to leave a review.
The area around the hotel was not good. The hotel’s restaurant and pool were closed. The room was clean but the bed was stiff and not comfortable.
Susan
Stayed 2 nights in Jul 2022
Response from Jarvis on Jul 19, 2022
I am sorry if the restaurant and pool being closed were a surprise to you. We did email you upon your booking to make sure you were aware of these details. We are doing our best to get these amenities back on line but staffing is a huge issue in Portland.
Horrible place of business! You should only stay if you want your car broken in to!! Staff and manager are horrible!! Worst experience ever!!
Joshua
Stayed 1 night in Jul 2022
Response from Jarvis on Jul 19, 2022
I am very sorry that you had a bad experience at our location.
10/10 Excellent
Nancy A
Jul 11, 2022
Nancy A
Stayed 1 night in Jul 2022
10/10 Excellent
saundra
Jul 8, 2022
saundra
Stayed 2 nights in Jul 2022
Response from Jarvis on Jul 14, 2022
We are glad that you enjoyed your stay. We hope to see you again soon.
6/10 Okay
Rahul
Travelled with family, Travelled with family and small children
Jul 5, 2022
Liked: Cleanliness
Disliked: Amenities
This options is good if you are looking for cheap stay options without expecting a lot of amenities.
Just expect the basics.
In that case it works fine.
Rahul
Stayed 2 nights in Jul 2022
Response from Jarvis on Jul 5, 2022
Thank you for your business and taking the time to leave a review.