Reviews of Motel 6 Portland, OR - Gresham

2 out of 5
Motel 6 Portland, OR - Gresham
18323 SE Stark Street, Portland, OR

Reviews

6.0
Rating 10 - Excellent. 37 out of 281 reviews" "
Rating 8 - Good. 77 out of 281 reviews" "
Rating 6 - Okay. 62 out of 281 reviews" "
Rating 4 - Poor. 53 out of 281 reviews" "
Rating 2 - Terrible. 52 out of 281 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Sean Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stop
Stayed 7 nights in Jul 2019

10/10 Excellent

willishea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty unclean.. Not to mention that they overcharged me
Stayed 2 nights in Jun 2020
Response from Brand Experience Team on Jun 18, 2020
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor housekeeping very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Blankets had burn holes. Toilet broke and had to have them fix.
Stayed 2 nights in Apr 2020
Response from Brand Experience Team on Jun 18, 2020
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

8/10 Good

Cody, Oregon City

Liked: Cleanliness, staff & service
Located in less than a desirable area, but improving (due to government development); close to many restaurants, but unfortunately many are closed (even for takeout) due to COVID-19.
Stayed 3 nights in Apr 2020
Response from Brand Experience Team on Jun 18, 2020
Hi Cody, Thank you so much for taking the time to share your feedback with us. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our customers are met. I’m glad you enjoyed your experience here! Lilith #Team6

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Mar 2020

10/10 Excellent

Sherman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Nancy on Apr 17, 2020
Thank you for the perfect rating!! Nancy Y. #Team6

4/10 Poor

Wendy, Los Angeles CA

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had asked for a non smoking room and the blankets had cigarette burns, the fire alarm was beeping I asked for them to change it and they had my husband change the battery for them. There was no complementary shampoo nor conditioner but the usual bar soap size.
Stayed 1 night in Mar 2020
Response from Nancy on Apr 17, 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The best in a small hotel, great staff very good price! Will be back!
Stayed 2 nights in Feb 2020
Response from Nancy on Apr 17, 2020
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y. #Team6

10/10 Excellent

Sherman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Nancy on Apr 17, 2020
Thank you for the perfect rating!! Nancy Y. #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Nancy on Apr 17, 2020
Thank you for positively rating your stay!! Nancy Y. #Team6

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Nancy on Apr 17, 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Feb 2020

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice staff findley friendly
Stayed 1 night in Feb 2020
Response from Brand Experience Team on Jun 18, 2020
Hi Jacob, Thank you for the positive review! We are happy you enjoyed your stay. Lilith #Team6

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top 5 favorite picks.
Very friendly staff, easy check in, affordable price and clean.
Stayed 1 night in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very relaxing
Stayed 2 nights in Jan 2020

2/10 Terrible

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I have never been more disgusted by my life!
First thing I noticed when we arrived was that the wedding was very dingy looking. I then sat down on the cement bed at least that's what it felt like. I'm all I was sitting there my friend was trying to fix it to where we can watch TV with on the back of the TV to he found two crack pipes that I would assume housekeeping would have seen him if they had cleaned properly. Then when I went to take my shower before bed and the towels were all dirty it was absolutely disgusting! That is the last time I will ever stay and that Motel!
The supposedly clean washcloth
The hand towel. This picture makes it look cleaner than actually was
I'm finally the bath towel. When my friend took a shower he opted to drip-dry because he was about to use those nasty towels
Stayed 1 night in Dec 2019
Response from Brand Experience Team on Jan 30, 2020
Hi Michelle, We are disappointed to learn that we fell short of your expectations. We take reports of poor housekeeping very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite staff
Stayed 1 night in Jul 2019
Response from Brand Experience Team on Jan 30, 2020
Hi Jafar, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

8/10 Good

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Jafar

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Tyanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
It is quiet. The staff was nice.It is not far from freeway and convinent.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Chelsey

Disliked: Staff & service
Expected for 2* at the price ....
Okay the area is shady at best in the evenings, tho I knew this before booking I just thought it should be mentioned in my review for travelers out of the area and unknown to the rougher side Portland/Gresham offers... As far as the room, well the price is fair at best for the quality which is a 2* stay in my opinion. Limited cable offers the walls are paper thin. All sorts of people lingering around the parking lot, yelling fighting couples and occasional gun shots heard in the distance. The upside was the room had a averagely comfy bed, and hot water, not enough towels or toiletrys all tho I was given one when I asked. Check out was a nice change from the usual tho. We were left alone and granted an extra hour for free to check out late, no microwave/ no fridge no/clock few plugs in eaither...
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 4 nights in Sep 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

alan

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean. however no shampoo or Kleenex...………………………………………………………………………..
Stayed 2 nights in Aug 2019

4/10 Poor

Harris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torn if I would stay here again
Cons No microwave in room, awkward construction of bathroom where door must be open to use the toilet and you must touch toilet in order to get into the shower. Bed spread had a lot of cigarette burns and fridge had no shelves on the inside. We really needed and iron but there was none available. Weird guests (I think they live there) and weird spot for cops to be parked blocking the entrance Pros Our pet was able to stay for no additional charge which was great. Super hot water, nice front desk staff when available. Decent pricing and awesome Flea Market across the street, room was Exceptionally clean
Stayed 2 nights in Aug 2019
Response from Brand Experience Team on Aug 27, 2019
Greetings Harris, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the fact that this was a nonsmoking room, however there were bugs in the restroom and on the bed, not very clean and I caught allergies after staying here.
Stayed 2 nights in Aug 2019
Response from Brand Experience Team on Aug 27, 2019
Greetings Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
The room was clean and well kept, facilities in general was not in great shape. Good price for what you get
Stayed 1 night in Aug 2019
Response from Brand Experience Team on Aug 27, 2019
Greetings Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor quality very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019
Response from Brand Experience Team on Aug 27, 2019
Greetings Traveler, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Brand Experience Team on Aug 27, 2019
Greetings Traveler, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Brand Experience Team on Aug 27, 2019
Greetings Chris, We are glad you had a great experience and appreciate your feedback!

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019
Response from Brand Experience Team on Aug 27, 2019
Greetings Traveler, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Management on Aug 28, 2019
Greetings Traveler, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again.

6/10 Okay

Marcia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cozy stay with a delay
Power went out and water was on the floor near refrigerator when I arrived back from the beach, the air kept coming on and off other than those things very chill spot quiet and close to restaurants and Gas station etc. Staff was quick to do what they could to solve water issue by placing me in new room. The power issue affected the whole building It came back on I. The middle of the morning.
Stayed 2 nights in Jul 2019
Response from Brand Experience Team on Aug 27, 2019
Greetings Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They Cancelled my reservation and gave it to someone else even tho I called to let them know i was running late, we had to share a SMALL one bed between 3 ppl!
Stayed 3 nights in Jul 2019
Response from Management on Aug 28, 2019
Greetings Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
I appreciate the friendly and helpful staff. While the bedding and towels were clean, they had signs of wear and tear, and some burn holes.
Stayed 2 nights in Jul 2019
Response from Management on Aug 28, 2019
Greetings Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Management on Aug 28, 2019
Greetings Traveler, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again.