Room, 2 Queen Beds, Non Smoking

Reviews of DoubleTree by Hilton Portland - Beaverton

4 out of 5
DoubleTree by Hilton Portland - Beaverton
15402 NW Cornell Rd, Beaverton, OR

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1006 reviews" "
Rating 8 - Good. 304 out of 1006 reviews" "
Rating 6 - Okay. 110 out of 1006 reviews" "
Rating 4 - Poor. 52 out of 1006 reviews" "
Rating 2 - Terrible. 49 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff very nice and helpful will definitely come again
Stayed 1 night in Mar 2024

10/10 Excellent

janay

Travelled with family, Business traveller
Liked: Amenities
They were so nice! With fresh baked cookies. The room was perfect and I love that they were pet friendly. The pool was kinda cold but we still enjoyed every minute.
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jennifer, Excelsior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room, really nice pool, the check desk staff were great.
Stayed 1 night in Mar 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older, but well maintained. The staff was friendly. I slept well and felt relaxed. I would stay here again.
Stayed 1 night in Mar 2024

6/10 Okay

Jesse

Travelled with family and small children
The room was fine. The shower head was horrible and the shower was so small! Would be nice to know they had no bathtub in the room because I had small children with me.
Stayed 1 night in Mar 2024

6/10 Okay

Kevin

Stayed 1 night in Feb 2024

2/10 Terrible

elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Paula on Feb 23, 2024
Dear Elizabeth,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Paula VanderzandenAGM Doubletree Beaverton

8/10 Good

Michael, Gig Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NANA
Stayed 1 night in Feb 2024
Response from Paula on Feb 21, 2024
Dear Michael,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Paula on Feb 21, 2024
Dear Yuri,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Great breakfast. Kind staff. Pet friendly. Comfortable room.
Stayed 1 night in Feb 2024
Response from Paula Vanderzanden on Feb 10, 2024
Dear Charles,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay, as well as our breakfast offerings and your staff interactions. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Hannah

Stayed 2 nights in Feb 2024
Response from Paula Vanderzanden on Feb 8, 2024
Dear Hannah,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Janelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely kind, helpful, and patient staff.
Stayed 1 night in Jan 2024
Response from Paula Vanderzanden on Feb 6, 2024
Dear Janelle,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay, and especially your staff interactions. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kyle

Business traveller
Nice location. Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

pollie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very convenient to my destination
Stayed 1 night in Jan 2024

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately they had a main water leak at 11:15 pm and the hallways were flooded. At 3:15 am another wake up call to the alarms going off for 10 min. The staff was amazing - especially Julius. They comped our room and gave us breakfast. Problems always happen but it is how you fix it that makes the true difference. No hard feelings at all and we will be back.
Stayed 1 night in Jan 2024

6/10 Okay

Edmond, COLORADO SPRINGS

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I didn’t like my last night experience there. It was very bad! I’ve just emailed the General Manager Mr Cody Kelly about this. I can copy you. Thank you for asking.
Stayed 5 nights in Jan 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay
Stayed 7 nights in Dec 2023
Response from Paula Vanderzanden on Jan 10, 2024
Dear Carol,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely, Paula Vanderzanden AGM Doubletree Beaverton

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Paula Vanderzanden on Jan 10, 2024
Dear Elisa,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely, Paula Vanderzanden AGM Doubletree Beaverton

4/10 Poor

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road noise was absolutely crazy, I did not get any rest, you could hear the road and the traffic. Horrible.
Stayed 1 night in Dec 2023

4/10 Poor

sumit

Disliked: Cleanliness, staff & service, amenities
No room service cleaning was done
Stayed 2 nights in Dec 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Joshua

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty clean and quiet. Friendly staff. Good location for my needs. Needs a little maintenance. The "breakfast" was $9 per person. Most of the main deishes were gone before close at the very inconvenient time of 09:30. Lower the price or offer more for the guests to eat.
Stayed 1 night in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Masoumeh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good place to stay, but they need to clean pool and hot tub.
Stayed 2 nights in Oct 2023

8/10 Good

Ruark

Liked: Cleanliness, staff & service, room comfort
Definitely had an older feel. Not updated. Awesome staff. Thin walls and floors make for a noisy experience.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff and customer service. Julius, the gentleman at the front desk, made me feel warm and welcomed from the moment of walking in. All of our accommodations were taken care of and anything else we needed was available on-site. Warm chocolate chip cookie upon arriving was absolutely frickin awesome! I will be staying here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Tram

Stayed 2 nights in Nov 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well kept. When we first came in, all the windows were all open and it was freezing (~37 degrees). The front desk guy was great and very welcoming. I really appreciated him.
Stayed 1 night in Nov 2023
Response from Paula on Nov 28, 2023
Dear Brian:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay, as well as your staff interactions. However, I am very sorry that your window was left open. I will address that with my Housekeeping manager. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Nov 2023
Response from Paula on Nov 28, 2023
Dear Michael:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

4/10 Poor

octagon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool is good. Jacuzzi is not working.
Stayed 4 nights in Nov 2023
Response from Paula on Nov 28, 2023
Dear Octagon:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations, and that the jacuzzi was not opperational while you were here. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely,Paula VanderzandenAGMDoubletree Beaverton

2/10 Terrible

octagon

Stayed 1 night in Nov 2023
Response from Paula on Nov 21, 2023
Dear Octagon:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Paula on Nov 21, 2023
Dear Crystal:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

4/10 Poor

Shawn

Liked: Cleanliness
Disliked: Property conditions & facilities
We tried to check in at 3:00 there was no way they would let us get our room early Which I don’t usually have a problem that close to check in time My microwave was broken could not turn the dial The tv keep cutting out and we had a completely open outlet by our bed with absolutely no cover on it This is the second time I have stayed here my first experience was so much better that was one year ago
Stayed 1 night in Nov 2023
Response from Paula on Nov 21, 2023
Dear Shawn:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations during this stay. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Paula on Nov 10, 2023
Dear Joyce:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2023
Response from Paula on Nov 8, 2023
Dear Sue:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay, as well as your staff interactions. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Sang Hak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Paula on Nov 8, 2023
Dear Sang Hak:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Gopal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Paula on Nov 8, 2023
Dear Gopal:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

8/10 Good

Eileen

Stayed 1 night in Nov 2023
Response from Paula on Nov 5, 2023
Dear Eileen:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Kay, Chapin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was great. However, wish they had a continental breakfast included in my room. I was told that whatever great deal I got on my room, it did not include complimentary breakfast. I was not willing to pay the $9 for a muffin and some coffee.
Stayed 2 nights in Oct 2023
Response from Paula on Oct 31, 2023
Dear Kay:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay, as well as your staff interactions. I am sorry, however, that we do not offer a continental breakfast at this time. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Paula on Oct 31, 2023
Dear Anonymous:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

8/10 Good

Ronald

Travelled with family
Liked: Staff & service, property conditions & facilities
We stayed in suite 214. Fruit flies everywhere. WiFi was horrible. Long wait time up front for staff. We checked out a day early for those reasons.
Stayed 3 nights in Oct 2023
Response from Paula on Oct 31, 2023
Dear Ronald:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Stephen, La Crescenta

Liked: Cleanliness, staff & service
I liked our room and the breakfast which was included. Although for one day, there was no breakfast because the breakfast worker was sick. Really? And we did not have a car and couldn’t go get breakfast anywhere! We stayed on the first floor where there was a huge fan drying a wet wall in the hallway. That is not very sanitary. Things like that need to be fixed pronto!
Stayed 3 nights in Oct 2023
Response from Paula on Oct 31, 2023
Dear Stephen:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. However, I am deeply sorry about the breakfast being closed due to employee illness on that Saturday. I believe that we refunded the portion of the rate that was to cover said breakfast for you, but please let me know if that was for someone else and I will gladly do the same for you. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Nice room.
Stayed 1 night in Oct 2023
Response from Paula on Oct 31, 2023
Dear James:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Shawna

Stayed 1 night in Oct 2023
Response from Paula on Nov 21, 2023
Dear Shawna:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

10/10 Excellent

Rosa de

Liked: Staff & service
Over all was good. Our room did have the Sink clogged, we let the from desk know and they fix it fast.
Stayed 4 nights in Oct 2023
Response from Paula on Oct 31, 2023
Dear Rosa De:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay, and that we were able to unclog your sink so quickly. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGMDoubletree Beaverton

6/10 Okay

Jodie

Liked: Cleanliness, staff & service
The restaurant was closed.
Stayed 2 nights in Oct 2023
Response from Paula on Oct 28, 2023
Dear Jeffrey Tipton:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry that our bar is closed. We have been trying to update all of our various booking sites, but it is slow going. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Paula VanderzandenAGMDoubletree Beaverton