Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 515 avis sur 1005." "
10 – Excellent
515
Note de 8 – Bien, d’après 249 avis sur 1005." "
8 – Bien
249
Note de 6 – Acceptable, d’après 120 avis sur 1005." "
6 – Acceptable
120
Note de 4 – Médiocre, d’après 67 avis sur 1005." "
4 – Médiocre
67
Note de 2 – Terrible, d’après 54 avis sur 1005." "
2 – Terrible
54
8,8/10
Propreté
8,6/10
Service et personnel
7,8/10
Commodités
8,4/10
État et installations de l’hébergement
8,2/10
Écoresponsabilité
Avis
8/10 – Bien
Voyageur vérifié
14 août 2023
Voyageur vérifié
Séjour de 1 nuit en août 2023
JM a répondu le 18 août 2023
Hello Amandine. Thank you for your review. We hope to serve you again in the near future.
6/10 – Acceptable
Voyageur vérifié
Voyage d’affaires
18 oct. 2022
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Laisse à désirer
Décor et fraicheur de ma chambre laissent à désirer pour une chambre de ce prix. Aussi, l’offre de restauration est faible et dispendieuse pour la qualité des plats surtout lorsque végétarien
Voyageur vérifié
Séjour de 5 nuits en octobre 2022
JM a répondu le 18 oct. 2022
Hello. Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope to serve you again in the near future.
8/10 – Bien
Valerie
25 oct. 2021
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bien situé, accueil chaleureux.
Valerie
Séjour de 2 nuits en octobre 2021
Ramy De Miro - Chef de Réception a répondu le 31 oct. 2021
Merci pour le retour positif. Nous espérons vous accueillir à nouveau bientôt.
8/10 – Bien
Voyageur vérifié
30 juin 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Voyageur vérifié
Séjour de 1 nuit en juin 2019
10/10 – Excellent
Omar
27 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excelente
Omar
Séjour de 1 nuit en mai 2024
8/10 – Bien
David, Ventura
27 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
My husband and I had a room that was one queen bed and the only problem I had with that queen bed is that when we were both in that bed, we would roll to the middle. I don't know if that's the problem of the mattress being too soft or if it's an old mattress.
David
Séjour de 1 nuit en mai 2024
6/10 – Acceptable
Patricia
26 mai 2024
No free breakfast,
Patricia
Séjour de 2 nuits en mai 2024
10/10 – Excellent
Melody
Voyage en famille
24 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay
Melody
Séjour de 2 nuits en avril 2024
8/10 – Bien
Christie, Powell
Voyage en famille
24 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel, friendly staff, nice rooms, quiet - dont really hear any hallway noise or anything while in your room or sleeping. Nice bar and restaurant in the lobby and coffee cart - would absolutely stay there again
Christie
Séjour de 3 nuits en mai 2024
JM a répondu le 24 mai 2024
Hello Christie. Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back for another excellent experience.
10/10 – Excellent
Henry
19 mai 2024
Points forts : État et installations de l’hébergement
Henry
Séjour de 1 nuit en mai 2024
JM a répondu le 20 mai 2024
Hello Henry. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!
8/10 – Bien
Alanna
15 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It would be nice if there was a mini fridge and a microwave in the room.
Alanna
Séjour de 2 nuits en mai 2024
JM a répondu le 16 mai 2024
Hello Alanna. We would not be able to grow and develop without feedback like yours. We are glad you enjoyed your stay and hope to see you again soon.
10/10 – Excellent
Kristi, BEND
Voyage de couple
13 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
On a busy game weekend there was limited staff working in the bar/dining area. We couldn’t get service so had to leave.
Kristi
Séjour de 2 nuits en février 2024
JM a répondu le 13 mai 2024
Hello Kristi. Thank you for your feedback. We apologize for the service issue. We're addressing staffing to improve service during busy times. We hope to welcome you back soon for a better experience
6/10 – Acceptable
Rachel
Voyage en famille
12 mai 2024
Points forts : Propreté, service et personnel et commodités.
The staff was wonderful. My bed, however, was extremely uncomfortable and small.
Rachel
Séjour de 1 nuit en mai 2024
JM a répondu le 13 mai 2024
Hello Rachel. We're glad to hear you found our staff wonderful. We apologize for any discomfort you experienced with the bed size and comfort. We hope to have the opportunity to welcome you back for a more restful stay.
10/10 – Excellent
Dana
11 mai 2024
Points forts : Commodités, état et installations de l’hébergement
Great location and the Tri Met train stops out front. Very nice and clean place to stay. It’s my go to when in PDX.
Dana
Séjour de 1 nuit en mai 2024
JM a répondu le 13 mai 2024
Hello Dana. We're delighted to hear that you enjoyed our convenient location and clean accommodations! Thank you for making us your go-to choice when visiting Portland. We look forward to welcoming you back for another excellent stay!
10/10 – Excellent
Jade
11 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great customer service from every single staff member! Five star service!!
Jade
Séjour de 1 nuit en mai 2024
JM a répondu le 13 mai 2024
Hello Jade. We're thrilled to hear about your exceptional experience with our staff! Providing top-notch service is our priority, and we're delighted to receive your five-star rating. Thank you for choosing us, and we look forward to welcoming you back soon!
10/10 – Excellent
Cheyanne
9 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location. Needed a night in the area. Easy accommodations, very friendly staff. Nice dining area
Cheyanne
Séjour de 1 nuit en mai 2024
JM a répondu le 9 mai 2024
Hello Cheyanne. Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you had a comfortable stay and enjoyed our amenities. We look forward to welcoming you back in the future.
10/10 – Excellent
David Scott
Voyage d’affaires
8 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff. Right on light rail
David Scott
Séjour de 5 nuits en avril 2024
JM a répondu le 8 mai 2024
Hello David. Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.
6/10 – Acceptable
Ruth
4 mai 2024
No fridge or microwave, had to go down stairs and back up stairs to get to room, had to pay to park in there garage.
Ruth
Séjour de 2 nuits en mai 2024
JM a répondu le 6 mai 2024
Hello Ruth. We apologize for the inconvenience you experienced during your stay. Your feedback about the lack of certain amenities and parking fees is duly noted. We appreciate your input and will use it to improve our services.
10/10 – Excellent
Marisa
Voyage de couple
28 avr. 2024
Very clean, nice accommodations. Wish there was a fridge in the room and there were no USB plugs in the room but otherwise, a great property
Marisa
Séjour de 1 nuit en avril 2024
JM a répondu le 29 avr. 2024
Hello Marisa. Thank you for your feedback! We're thrilled to hear that you enjoyed our clean and comfortable accommodations. Your suggestions regarding the guestroom features will be considered for future enhancements. We hope to welcome you back soon for another great stay!
10/10 – Excellent
Chase
28 avr. 2024
Chase
Séjour de 1 nuit en avril 2024
JM a répondu le 20 mai 2024
Hello Chase. We appreciate this 5-star review! We take pride in offering guests an enjoyable and comfortable stay. We're happy to hear that is the case. We look forward to your next stay!
10/10 – Excellent
Denise, Hercules
26 avr. 2024
Points forts : État et installations de l’hébergement
Denise
Séjour de 1 nuit en avril 2024
JM a répondu le 29 avr. 2024
Hello Denise. We're glad you enjoyed your stay! Looking forward to seeing you again soon.
6/10 – Acceptable
Christabel
Voyage en famille avec de jeunes enfants
22 avr. 2024
Points forts : Propreté
NO POOL. Its seasonal so may be open in the summer and that wouldn't be a big deal if I was traveling alone but I booked it so kids could swim on our way through. (All available info online says they have a pool.) Facility is nice. Pretty centrally located downtown. No one at the front desk answers phones. That was kind of odd and inconvienent having to go all the way down there to get information about anything.
Christabel
Séjour de 1 nuit en avril 2024
JM a répondu le 23 avr. 2024
Hello Christabel. We apologize for any inconvenience caused by the seasonal availability of our pool. Please know that your feedback is valued, and we'll work to ensure our online information accurately reflects this. Despite this, we're delighted you found our facility nice and enjoyed its central downtown location. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We appreciate your understanding and hope to welcome you back for a great experience in the future!
4/10 – Médiocre
Toby
Voyage d’affaires
18 avr. 2024
I paid for a room with a balcony, it was screwed shut. The board in front of the sink fell off and crushed my daughter’s toes. The baseboards in the bathroom were filthy. The morning desk clerk waived my parking fee, so that was nice.
Toby
Séjour de 1 nuit en avril 2024
JM a répondu le 22 avr. 2024
Hello Toby. We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable to us in maintaining our standards. We'll address the balcony and maintenance issues immediately to ensure a safer and more enjoyable experience for our guests. We look forward to welcoming you back for a more enjoyable experience in the future.
10/10 – Excellent
Timothy
Voyage en famille
16 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to our destination and it was a great place to stay!
Timothy
Séjour de 1 nuit en mars 2024
JM a répondu le 17 avr. 2024
Hello Timothy. Thank you for sharing your experience! We're delighted to hear that our hotel's convenient location contributed to your enjoyable stay. We hope to welcome you back soon for another memorable visit!
10/10 – Excellent
Maria
Voyage en famille avec de jeunes enfants
16 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I wish parking was included …have to pay extra for parking.
Maria
Séjour de 2 nuits en avril 2024
JM a répondu le 17 avr. 2024
Hello Maria. Thank you for your feedback. We appreciate your input regarding parking fees. We'll certainly take your comments into consideration as we continuously strive to enhance our guests' experience. We look forward to welcoming you back in the future.
8/10 – Bien
Gerald
Voyage en famille
6 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good Parking and self-contained as far as accomadations and dining. Very good buffet for breakfast.
Gerald
Séjour de 1 nuit en avril 2024
JM a répondu le 8 avr. 2024
Hello Gerald. Thank you for your positive feedback! We're delighted to hear that you enjoyed our parking facilities and found our accommodations and dining options convenient. We're glad you liked our breakfast buffet. Your satisfaction is our priority, and we look forward to welcoming you back again soon!
10/10 – Excellent
Janet
Voyage en famille
3 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was very friendly and food delicious.
Janet
Séjour de 5 nuits en mars 2024
JM a répondu le 10 avr. 2024
Hello Janet. We are delighted to hear that you had a memorable stay and we hope to have the pleasure of welcoming you back soon.
10/10 – Excellent
Israel
1 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Near max an bus routes, not far from.other sporting, concert arenasnas well
Israel
Séjour de 2 nuits en mars 2024
JM a répondu le 2 avr. 2024
Hello Israel. Thank you for highlighting our convenient location near bus routes and popular sporting and concert arenas. We're glad you found our location beneficial for your stay. We hope to welcome you back in the future!
8/10 – Bien
Elizabeth
1 avr. 2024
Points forts : Propreté, service et personnel
Elizabeth
Séjour de 3 nuits en mars 2024
JM a répondu le 2 avr. 2024
Hello Elizabeth. Thank you for your review! We're looking forward to serving you again soon.
10/10 – Excellent
Jonathan
31 mars 2024
Points forts : Service et personnel, état et installations de l’hébergement
Jonathan
Séjour de 2 nuits en mars 2024
JM a répondu le 2 avr. 2024
Hello Jonathan. Thank you for choosing our hotel and for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back soon.
6/10 – Acceptable
Kelsey
Voyage d’affaires
30 mars 2024
Points faibles : Commodités
On the older side with limited in-room amenities.
Kelsey
Séjour de 2 nuits en mars 2024
JM a répondu le 2 avr. 2024
Hello Kelsey. Thank you for your feedback. We understand your concerns about our older facilities and limited in-room amenities. Your input is valuable, and we will take it into consideration as we work to improve our services. We hope to have the opportunity to provide you with a better experience in the future.
10/10 – Excellent
Jaskaren
26 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Jaskaren
Séjour de 2 nuits en mars 2024
JM a répondu le 27 mars 2024
Hello Jaskaren. We appreciate this 5-star review! We are glad you enjoyed your stay with us and hope to have you back again in the near future.
8/10 – Bien
Dawnyel
17 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Dawnyel
Séjour de 1 nuit en mars 2024
JM a répondu le 19 mars 2024
Hello Dawnyel. Thank you for your review! We're pleased to know your experience met your expectations. Looking forward to welcoming you back!
10/10 – Excellent
Donna
Voyage en famille
15 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel in downtown Portland. The reservation was over booked but they gave us two separate rooms, free parking and breakfast for the inconvenience. The parking garage was connected to the property and secure. The rooms were very clean and the restaurant served a great breakfast!
Donna
Séjour de 2 nuits en mars 2024
JM a répondu le 15 mars 2024
Hello Donna. Thank you for sharing your positive experience with us. We apologize for the inconvenience caused by the overbooking but are pleased to hear that our team was able to accommodate. We're delighted you found the rooms clean, the parking convenient, and enjoyed breakfast. We appreciate your feedback and hope to welcome you back for another great stay in Portland.
10/10 – Excellent
Katharine
11 mars 2024
Points forts : État et installations de l’hébergement
Katharine
Séjour de 1 nuit en mars 2024
JM a répondu le 13 mars 2024
Hello Katharine. Thank you for the 5 star review! We hope to serve you again in the near future.
10/10 – Excellent
Yvett
9 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Yvett
Séjour de 1 nuit en mars 2024
JM a répondu le 11 mars 2024
Hello Yvett. Thank you for the 5 star review! We can't wait to welcome you back for another unforgettable experience.
10/10 – Excellent
SUNG HOON
7 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
SUNG HOON
Séjour de 2 nuits en février 2024
JM a répondu le 11 mars 2024
Hello Sung Hoon. Thank you for choosing us! We're excited to welcome you back for another wonderful visit.
10/10 – Excellent
Matt
Voyage d’affaires
29 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, comfortable, good service
Matt
Séjour de 3 nuits en février 2024
David Weston, GM a répondu le 1 mars 2024
Thank you, Matt, for the perfect 5!
10/10 – Excellent
Shannah
Voyage de couple
29 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff
Shannah
Séjour de 1 nuit en février 2024
David Weston, GM a répondu le 1 mars 2024
Shannah, thank you for the 5 out of 5! We appreciate your business.
10/10 – Excellent
Amy
Voyage en famille
27 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel and staff
Amy
Séjour de 2 nuits en février 2024
JM a répondu le 27 févr. 2024
Hello Amy. Thank you for your review. We hope to serve you again in the near future.
10/10 – Excellent
Irma
27 févr. 2024
Irma
Séjour de 4 nuits en février 2024
JM a répondu le 28 févr. 2024
Hello Irma. Thank you for your review. We hope to serve you again in the near future.
4/10 – Médiocre
jeff
26 févr. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
jeff
Séjour de 3 nuits en février 2024
JM a répondu le 27 févr. 2024
Hello Jeff. Thank you for your review. We hope to serve you again in the near future.
10/10 – Excellent
Rene
Voyage en famille
25 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would definitely stay here again
Exceeded expectations
Rene
Séjour de 1 nuit en février 2024
JM a répondu le 27 févr. 2024
Hello Rene. Thank you for your review. We hope to serve you again in the near future.
6/10 – Acceptable
Rachael
24 févr. 2024
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Rooms poorly maintained.
Rachael
Séjour de 1 nuit en février 2024
JM a répondu le 27 févr. 2024
Hello Rachael. Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!
6/10 – Acceptable
Sean
22 févr. 2024
Sean
Séjour de 2 nuits en février 2024
JM a répondu le 22 mars 2024
Hello Sean. Thank you for your review. We look forward to the opportunity to host you again soon!
8/10 – Bien
Gerald
Voyage de couple
21 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We liked the breakfast buffet.
Gerald
Séjour de 1 nuit en février 2024
JM a répondu le 27 févr. 2024
Hello Gerald. Thank you for your review. We hope to serve you again in the near future.
10/10 – Excellent
Maria, LYNNWOOD
Voyage de couple
18 févr. 2024
Great location, big room, attentive staff!
Maria
Séjour de 2 nuits en février 2024
JM a répondu le 19 févr. 2024
Hello Maria. Thank you for your review. We hope to serve you again in the near future.
10/10 – Excellent
Jeremy
Voyage d’affaires
18 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel
Great hotel, good location. Plenary of places nearby to eat. Meeting facility was nice. Room was great.
Jeremy
Séjour de 1 nuit en février 2024
JM a répondu le 19 févr. 2024
Hello Jeremy. Thank you for your review. We hope to serve you again in the near future.
6/10 – Acceptable
Barry, Seattle
Voyage en groupe
17 févr. 2024
Points forts : Propreté, service et personnel
Rooms were cold
Barry
Séjour de 1 nuit en février 2024
JM a répondu le 19 févr. 2024
Hello Barry. Thank you for your review. We hope to serve you again in the near future.
10/10 – Excellent
Amber
15 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amber
Séjour de 1 nuit en février 2024
JM a répondu le 19 févr. 2024
Hello Amber. Thank you for your review. We hope to serve you again in the near future.