Egyptian cotton sheets, premium bedding, desk, blackout drapes

Reviews of Best Western Plus Northwind Inn & Suites

2.5 out of 5
Best Western Plus Northwind Inn & Suites
16105 SW Pacific Hwy, outside Tigard, Tigard, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1002 reviews" "
Rating 8 - Good. 309 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Shelbie

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
First room was ground floor with a broken lock on the window, we asked to change rooms and the front desk was nice and switched us. We walked to our new room and right outside the room door was a very active leak coming from the ceiling. The floor was soaked. We went back to the front desk to ask for another room. We were moved for the 3rd time ( I should have already left tbh) that room was fine, everything was pretty clean but the sheets had rips in them. Kinda ugly but I didn’t want to switch rooms again. We went to the pool which was ok we were the only ones in there. The jacuzzi didn’t turn on so it was just hot water with no jets. Overall lesson learned you get what you pay for. The breakfast was actually decent in the morning.
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Rebecca

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Mar 2024

10/10 Excellent

Edina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE,EBJOY R STAY
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2024

8/10 Good

Jaiden

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

C.

Stayed 1 night in Feb 2024

8/10 Good

Sandra

Travelled with partner
Clean, friendly, and good breakfast selection
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Aron

Liked: Cleanliness
Was clean and close to amenities but the road access is difficult. Elevator was very slow & noise between floors was excessive.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checking staff was great!! Nice, spacious, clean rooms.
Stayed 2 nights in Feb 2024

8/10 Good

Christine, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth, Baker City

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are excellent, and there are many thoughtful property features: indoor pool and hot tub, fitness room, water dispensers by ice machines, convenience mini-store, nice lobby areas with comfortable seating, lots of charging stations in rooms, Keurig coffee makers. The staff contacted us by phone to let us know that a storm disabled their wireless and internet services. It would be helpful if management created an emergency protocol to support their onsite staff: extra entrance rugs to replace wet ones, toweling (for clean up and in the pool and gym), instructions to reset breakers if there's a power surge (the lights were out in the pool area), instructions to reset the internet and TV streaming/cable service, maybe some kind of treats for inconvenienced guests -- break out some cookies and popcorn or something. Also, the thermostat in our room was not working; it was over 80 degrees when set at 65. The shower gel dispenser was hanging off the wall and could not be re-hung. There were only two tissues left in the box, and only one washrag for two of us. These are management supply and maintenance issues that probably should be reviewed for everyone's benefit.
Stayed 1 night in Jan 2024

4/10 Poor

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were noisy, no lights in hot tub area, neglected to say that tv service was out!
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dalis Lisbet La

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not like that the security deposit was 250.00 dollars. Other places is less. I needed to stay an extra day. Customer services was able to accommodate that. I was pleased with that. We also appreciate having the complimentary breakfast. Because of the bad weather I needed to find a place to stay for my senior disable mother. I did not have the luxury to shop around. Thank you for letting my family staying another day.
Stayed 1 night in Jan 2024

8/10 Good

Rubi

Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and friendly
Came for a basketball tournament and found this great hotel close to the school. Everyone was great, they had a delicious breakfast spead and have everything you need. Laundry facility on site to wash uniforms and a weight room that had everything to get a workout in. Would love to stay here again when we return.
Stayed 5 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Evonne

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Located near shopping and food options and overall our stay was very pleasant. Customer service was very good. Lower ratings for cleanliness not being up to par. The only downside to our stay was the thumping of someone in a room above us that subbed like heavy footsteps running and jumping late into the night and then again in the early morning. That wasn't really a motel issue though - that was an inconsiderate neighbor issue.
Stayed 1 night in Dec 2023

10/10 Excellent

Juan, Tukwila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was close to where I needed to be. I just wish that the television channels were better
Stayed 2 nights in Nov 2023

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Want a refund
Stayed 1 night in Nov 2023

8/10 Good

Linda

Travelled with family
Stayed 1 night in Nov 2023

8/10 Good

charlie

Stayed 1 night in Nov 2023

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone in the staff is very kind and welcoming. They walked us through to every step of the way
Stayed 2 nights in Nov 2023

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Salonika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much leaves, but it’s understandable
Stayed 3 nights in Nov 2023

8/10 Good

Fonda

Stayed 2 nights in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed the hassle free experience! It was clean and the staff was welcoming.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kayleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my meeting.
Stayed 1 night in Oct 2023

6/10 Okay

Roya

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The front desk and cleaning staff were great. The room ians bathroom not so much.
Stayed 1 night in Nov 2023

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Debbie

Travelled with family
Liked: Staff & service
Staff was very welcoming. Room was quite large. Problems: lights over mirror and sink were not working. Staff was unable to help. Soap dispensers were empty (did find one small bar of soap and shampoo dispenser was full). Tub did not drain properly.
Stayed 1 night in Oct 2023

10/10 Excellent

Faith

Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Jazzlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Check in was fast. The breakfast staff had a large variety of food. Highly recommend this establishment.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
Easy check in. Nice staff. Had a hard time getting key to open door. all else great!
Stayed 2 nights in Oct 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to George Fox. The check in was very smooth and the front desk clerk was awesome.
Stayed 1 night in Sep 2023

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Best Western Plus? Expected better
Room 309 was not cleaned well...crumbs under and around table. Lamp shade upside down with broken corners, back of bathroom door with lots of splash marks. Sink and tub w cracks and stains. Yuck...stayed 1 night
Stayed 1 night in Sep 2023

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value, quiet, good breakfast choices ,rooms are clean with coffee machine .
Stayed 3 nights in Sep 2023

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Booked one night but after checking in extended the stay. Very clean, coffee machine 24/7, hot breakfast, friendly staff and lots of dining/shopping options across the street.
Stayed 1 night in Sep 2023