Beach

Reviews of Palace Hotel Port Townsend

2.5 out of 5
Palace Hotel Port Townsend
1004 Water St, Port Townsend, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 949 reviews" "
Rating 8 - Good. 161 out of 949 reviews" "
Rating 6 - Okay. 44 out of 949 reviews" "
Rating 4 - Poor. 10 out of 949 reviews" "
Rating 2 - Terrible. 4 out of 949 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of character, nice high ceilings, comfy beds. Great for walking Main Street and close to everything.
Stayed 1 night in Mar 2024
Response from Louis on Mar 27, 2024
Thanks, Erin for your post.

10/10 Excellent

David, Dearing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing stay, everything was perfect!
Stayed 1 night in Mar 2024
Response from Louis on Mar 27, 2024
Thanks, David

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel!
Stayed 1 night in Mar 2024
Response from Louis on Mar 27, 2024
Thanks, Cara

8/10 Good

constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel full of history. Conveniently located in downtown Port Townsend.
Stayed 1 night in Mar 2024

6/10 Okay

Jodi

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful old building! The rooms are really nicely decorated for the time period- nice community sitting rooms too. The employees are kind and professional. The sound carries through the walls. You can almost hear word for word conversations. Nobody was up super late but it lasts until 10:30 pm or so. There was a box fan in the room which we used as white noise and fixed the problem. The hotel is close to everything so super convenient. Our room was over the pizza place so our room smelled like pizza but there was a weird old smell in the room too, esp the bathroom- a slight musty cabbage smell. Luckily it was nice weather and opening the windows helped al lot.
Stayed 2 nights in Mar 2024
Response from Ruthie on Mar 18, 2024
Hello Jodi: Many thanks for your valuable feedback. We are an historic hotel (1899) and we are aware that sound can travel through some of our guestrooms. We have a "Quiet Hours Policy". Quiet hours are observed from 10:00 PM to 8:00 AM. During these hours, guests must limit noise both in common areas and rooms to a level that does not disturb other guests in the hotel. We are very sorry that the noise was noticeable and that you had to turn on a box fan to provide "white noise". Please don't hesitate to inform us at the front desk if you have any issues; our team responds immediately to any concerns you may have. Our apologies for any restaurant odors that you detected. Hillbottom Pie is a wonderful restaurant (wood-fire pizza, soups, salads and pie) located in the Tibbals building where the Palace Hotel resides. We are in the process of placing new odor-removing fans in the guestrooms adjacent the restaurant; however, the "musty cabbage smell" is another issue. We will dispatch our head housekeeper to investigate and resolve that issue. Thank you very much for drawing these problems to our attention. We hope that given your concerns, you were able to enjoy your visit to the Palace Hotel and Port Townsend. All the best, Ruthie.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 18, 2024
Hi there Steve: Many thanks for submitting a perfect score! We are thrilled with the enthusiastic reply. Hurry on back to Port Townsend, and if you do return, drop by the hotel and say hello or better still, come and stay with us! All the best, Ruthie.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 18, 2024
Good morning Eric: Yippee! A glowing 5-out-of-5 review. Many thanks for letting us know that we are on track in so far as offering a stellar guest experience. We truly are delighted. Hurry on back to Port Townsend and come and see us again! Take good care, Ruthie.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, its very old world charm. We had the mezzanine suite wiith a large private sitting area just outside our door The decor is very nice. I would not hesitate to recommend the hotel. It is very central, the staff were friendly, and Port Townsend is a beautiful spot to get away to
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 18, 2024
Good morning, John: Many thanks for the solid review. "Old world charm" is a wonderful way to describe both our hotel and Port Townsend. We are delighted to hear that you thought our "staff was friendly" and that the town is a "beautiful getaway". Hurry on back, we would love to see you! Cheers, Ruthie.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 18, 2024
Hi Craig: Thanks for taking a moment to let us know that we scored a perfect 5-out-of-5. It's great to know that we provided the perfect guest experience. Hope to see you back this way sometime in the near future. All the best, Ruthie.

10/10 Excellent

Granville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was 19th century, but the amenities were 21st. Very enjoyable stay.
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 17, 2024
Hi Granville: You made our Sunday morning with your perfect review! We love how you highlighted the Palace Hotel's historical aspects in tandem with its modern amenities. The Palace has often been compared to a "museum" full of Victorian ambiance! We definitely provide a unique experience for our guests. We hope that you will come and see us again in the not-too-distant future. All the best, Ruthie.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and the staff was very welcoming and accommodating. The room was big with everything we needed.
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 17, 2024
Hi Ann: Many thanks for taking a moment to let us know how we are faring at the hotel. We are delighted to know that our friendly staff welcomed you, and made your visit comfortable. The weather is getting warmer and Spring is displaying its floral colors. Hope to see you at the Palace Hotel when the spirit moves you for a return visit. All the best, Ruthie.

10/10 Excellent

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful one-of-a-kind hotel furnished with antiques, each room different. Marvelous lobby and library. Great staff. Walkable to shops and restaurants and near a historic renovated movie theater with three screens. Loved it.
Stayed 1 night in Feb 2024
Response from Ruthie on Mar 15, 2024
Hello Marjorie: Wow! What a lovely review. You made my day! We think that the Palace Hotel is a "one-of-a-kind" too. It's nice to hear that you enjoyed the antiques and the walkability of the downtown. Our guests seem to really appreciate the proximity to excellent eating establishments and funky coffee shops. Take good care and we hope to see you again. Cheers, Ruthie.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool little spot in town, right by a bunch of cool shops & dining options!
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 15, 2024
Hi Joshua: Many thanks for the glowing review. We hope that you will decide to venture back to Port Townsend and stay with us when in town. All the best, Ruthie.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, great location, charming rooms, and helpful staff.
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 9, 2024
Hi Amber: We hope that you will come and stay with us here at the Palace Hotel the next time that you're in Port Townsend. We appreciate the glowing score and comments. All the best to you, Ruthie

10/10 Excellent

Jackelyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the main street of Port Townsend. Each room is uniquely decorated. Free parking in back of hotel, with plenty of overnight street parking if it fills up (street parking is 2 hour max only during the day. Had fun exploring the beautiful historic building. Opted for a loft room on top floor, stairs were not an issue (no elevator).
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 17, 2024
Hello Jackelyn: Many thanks for the fabulous review. Many of our guests tell us how convenient the central downtown location is, and that it allows them to leave their car in our parking lot for the duration of their stay. There are oodles of interesting shops, high-quality restaurants and hip coffee shops within walking distance. Our location makes for a relaxed visit. One can slow down a little and just amble along Water street perusing the boutiques and galleries. Take care, and hope to see you soon again. Cheers, Ruthie.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ruthie on Mar 9, 2024
Many thanks Michael! We are absolutely delighted with your fabulous score. We appreciate the positive feedback, and hope that it will not be too long before you return to the Palace Hotel. Cheers, Ruthie,

10/10 Excellent

Jackelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty building with interesting history.
Stayed 1 night in Mar 2024
Response from Ruthie on Mar 9, 2024
Hi Jackelyn: Many thanks for your review. We are glad that you liked the building and the historical aspects of the buildings. We hope that you will come and see us soon again. All the best, Ruthie.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful unique stay! Gorgeous view and access to great shops and restaurants. We will return!
Stayed 1 night in Feb 2024
Response from Ruthie on Mar 2, 2024
Hello Anita: You made our day! Thank you for the input. We are happy to learn of your positive experience at the Palace Hotel. We are delighted that you "will return". All the best, Ruthie.

8/10 Good

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have cute variety style rooms and we love the bear claw bathtub! The stairs was a workout and wouldn’t recommend for anyone who have disabilities that needs elevator, they don’t have elevator. The staffs are very friendly.
Stayed 2 nights in Feb 2024
Response from Ruthie on Feb 29, 2024
Hi Michele: Many thanks for taking the moment to write your review. You are right, we don't have an elevator but we do have a fit and able-bodied front desk staff who are delighted to assist our guests with their luggage. Just ask for a hand upon arrival and departure. We hope you'll come and stay with us again when you're next in Port Townsend. All the best, Ruthie.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining within walking distance. Added bonus is the wine store right next door.
Stayed 1 night in Feb 2024
Response from Ruthie on Feb 29, 2024
Hello Anna: We appreciate your feedback and are delighted to see the 5-out-of-5 score. Thank you for mentioning the wine store. Our guests love the fact that it is in the same building as the hotel; it's a very interesting store with unique excellent wines. Hurry on back, we would enjoy seeing you again. Cheers, Ruthie.

10/10 Excellent

Gerald

Travelled with partner
Enjoyed our stay.
Stayed 1 night in Feb 2024
Response from Ruthie on Feb 29, 2024
Hello Gerald: Thank you for taking a moment to let us know that you enjoyed your stay. We hope to see you soon again. All the best, Ruthie.

8/10 Good

brad

Travelled with family
Great location and cool building to stay in. Would come back
Stayed 1 night in Feb 2024
Response from Ruthie on Feb 22, 2024
Hi Brad: Many thanks for submitting your comments and score. We hope to see you again this year 2024. All the best, Ruthie.

10/10 Excellent

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming and unique hotel with tons of character! It felt like stepping into another time, but with all the amenities of a modern hotel.
Stayed 1 night in Feb 2024
Response from Ruthie on Feb 21, 2024
Hello Emily: You made my day! Thank you for the 5-out-of-5 review. How fabulous to read your positive comments. Hurry on back! Take good care, Ruthie.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from Ruthie on Feb 20, 2024
Hi Stephanie: Thanks for your feedback; we are thrilled to receive a perfect score from you. We hope to see you again at the Palace Hotel. Cheers, Ruthie.

10/10 Excellent

Deborah, Hinckley

Liked: Cleanliness, staff & service, property conditions & facilities
This is not a “cookie cutter” hotel. Every room is unique, filled with interesting antiques, and yet it has all the amenities of modern hotels. It’s right in the center of town but, is always quiet. The staff (and every other guest I’ve met) are kind and and so interesting to talk to. This place is just fun!
Stayed 3 nights in Feb 2024
Response from Ruthie on Feb 15, 2024
Hello Deborah: Many thanks for sending along your delightful review. We are ticked with your comment, "This is not a “cookie cutter” hotel." We couldn't agree more! All 26 of our guestrooms are different, as are the common rooms. We have two historic building that are attached (1889) each with a different ambiance. The Tibbals Building has 19 Victorian-era rooms while the Pioneer Building houses 7 Soho-loft-style rooms. Check our our site for photos of all of the rooms and reserve one that appeals. Our staff is like family- quirky and fun! We hope you will hurry on back. All the best, Ruthie.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ruthie on Feb 15, 2024
Hello Sandra: We are happy to see the 5-out-of-5 score. Thanks for letting us know that we are on track here at the Palace Hotel. All the best, Ruthie.

8/10 Good

Skip

Stayed 2 nights in Feb 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Amenities
Absolutely perfect.
Stayed 1 night in Feb 2024
Response from Ruthie on Feb 15, 2024
Hi there Pamela: Yippee! We are thrilled to receive your perfect score and sweet comment. Hurry on back to explore more of Port Townsend, and the Palace Hotel. Cheers, Ruthie.

10/10 Excellent

Kipp

Travelled with partner
Liked: Amenities
Not my first time staying here but the rooms are beautiful! Get the loft room you will not be disappointed!
Stayed 1 night in Feb 2024
Response from Ruthie on Feb 15, 2024
Hello Kipp: What a delight to receive your endorsement of our guestrooms. We have 26 rooms and all are different; 19 rooms are are Victorian in their ambiance and these are located in the Tibbals Building, while the 7 rooms in the Pioneer Building are in the flavor of Soh-loft studios. Hurry on back; we would love to see you! Ruthie.

2/10 Terrible

Anna

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This property advertised as being pet friendly. We were notified after our arrival that our dog was not allowed there. It made for a very uncomfortable situation and ruined our vacation.
Stayed 1 night in Feb 2024
Response from Ruthie on Feb 8, 2024
Hi Anna: Thank you for your review. We value all of our guest reviews and certainly strive to improve our guest experience. As you have been a frequent guest at the hotel over the past few years, you were quite right to assume that the hotel was dog friendly. We changed our dog policy as of January 1st, 2024. We no longer accommodate dogs; this is written in our guest reservation confirmation emails and it is posted on our website. When guests book through Expedia, they will see that the Palace Hotel is dog friendly due to Expedia's requirement to accommodate Service dogs. As of today (2/8 /24) Expedia confirmation emails will also contain the fact that we are no longer accommodating dogs. We are very sorry that you felt uncomfortable staying at the hotel. Our very best wishes, Anna. Hoping you will come and see us again. Cheers, Ruthie.

10/10 Excellent

Deborah, Hinckley

Liked: Amenities
Wonderful and welcoming staff! The hotel is great fun - the decor is like stepping back into the1800’s with the comfort of modern amenities.
Stayed 2 nights in Feb 2024
Response from Ruthie on Feb 8, 2024
Hello Deborah: Yippee! Many thanks for your 5-out-of-5 review score. We are glad that your guest experience was "fun" and that you enjoyed the vintage decor as well as the modern amenities. The weather is getting warmer, so hurry on back, we would love to see you!

10/10 Excellent

Tiffany

Travelled with group
Liked: Property conditions & facilities
Highly recommend. A great hotel with everything you need. The rooms are so cute. Great location. Wonder staff. I will definitely be back.
Stayed 2 nights in Feb 2024
Response from Ruthie on Feb 8, 2024
Hello Tiffany: We are delighted to receive a perfect score from you. We sure hope you will venture back to the Palace Hotel; we can't wait! Cheers, Ruthie.

10/10 Excellent

Irene, Seattle

Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ruthie on Jan 27, 2024
Hello Susan: Yippee, a perfect score! Many thanks for sending along your stellar feedback. We hope that you will venture this way again, and stay with us at the Palace Hotel. All the best, Ruthie.

10/10 Excellent

Bernard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace Hotel is very unique and so interesting - history and surrounding area - awesome getaway. Port Townsend is a great place to shop
Stayed 2 nights in Jan 2024
Response from Ruthie on Jan 27, 2024
Hello Bernard: Thank you for sending your review. We are thrilled to see the perfect score! We are happy that you found your experience was an "awesome getaway". We hope that you will come back and see us before too long. Take good care, Ruthie.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Location, room and overall property is wonderful!
Stayed 1 night in Jan 2024
Response from Ruthie on Jan 26, 2024
Hi Paula: We are thrilled to receive your 5-star review! We sure hope that you will hurry on back to Port Townsend and come and see us again at the Palace Hotel. All the best, Ruthie.

8/10 Good

Xena

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is so charming and quiet. Our room was very clean and spacious and I LOVED the claw foot tub. There are many things to enjoy about this place except that the bed was absolutely terrible. It was obviously quite old, had a huge dip on one side that sagged down and you could feel the springs. If it wasn’t for the bed I’d have given it 5 stars!
Stayed 2 nights in Jan 2024
Response from Ruthie on Jan 26, 2024
Hello Xena: Many thanks for sending us your constructive review. We are very sorry that your experience in the bed was "absolutely terrible". We hope that you were able to obtain some sleep. We have asked our housekeeping manager to take a look at the bed and replace it. Thank you for bringing this to our attention...very important. We hope you will try us out again! Feel free to call the hotel and discuss various room and bed options. All the best, Ruthie.

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Palace! Staff is super friendly and the uniqueness and beauty of the building is great! Location is ideal for shopping and dining. The little beach area across the street is wonderful too. Great for early morning sunrises and evening sunsets.
Stayed 2 nights in Jan 2024
Response from Ruthie on Jan 24, 2024
Hello Teri: Many thanks for taking a moment to let us know how we are doing at the Palace Hotel. We are thrilled to learn that our staff is doing an A+ job and that you enjoyed the beauty of Port Townsend and the surrounding beaches. We hope that you will venture this way again before too long. All the best, Ruthie.

10/10 Excellent

WOJCIECH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ruthie on Jan 26, 2024
Hello Wojciech: Many thanks for your score. We appreciate the perfect 5. We hope that you will hurry on back to the Palace Hotel when you return to Port Townsend. Cheers, Ruthie.

10/10 Excellent

Marvin

A unique experience!
Stayed 1 night in Jan 2024
Response from Ruthie on Jan 24, 2024
Hello Marvin: Many thanks for letting us know that we are doing a fabulous job here at the Palace Hotel, and that we provide an unique guest experience. Take care and see you soon again! Ruthie.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Jan 2024
Response from Ruthie on Jan 24, 2024
Hello Mark: Many thanks for sending along your perfect review. We really appreciate the positive feedback. We hope to see you again before too long. All the best, Ruthie.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the historic hotel!
Stayed 1 night in Jan 2024
Response from Ruthie on Jan 13, 2024
Hello Nick: Many thanks for your sweet review. We are tickled that you "liked everything about the historic hotel". We are in a deep frost right now but temperatures will be warming up in the next day or two. Come on back and see us at the Palace Hotel when you are next in Port Townsend; we would love to see you! Cheers, Ruthie.

10/10 Excellent

Karyn

Stayed 1 night in Jan 2024
Response from Ruthie on Jan 13, 2024
Hello Karyn: How lovely to receive your perfect score. Many thanks for taking a moment to let us know what your guest experience was like at the Palace Hotel. Hurry on back, we would sure love to see you again! Cheers, Ruthie.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace Hotel is in a beautiful old building (the Captain Tibbals building I think) which was built at the end of the 19th century. The hotel really gives a great feel for the history of the building and the area while still providing most modern comforts. We stayed in the Miss Rose room for New Year's Eve and enjoyed the room's ample space for two people and the long claw foot tub. The very high ceilings definitely evoke a different time, as do the stairs up to the third floor. Due to the age and historical importance of the building there is no elevator. Also no A/C but we didn't miss that in late December. The staff universally were friendly, helpful and courteous; a smile goes a long way in Port Townsend. Parking in back was easy; we didn't notice and didn't ask about luggage carts. Kind of a moot point due to all of the stairs. The hotel is located right on Water Street in downtown with easy walking access to wonderful shops, eateries and ice cream. In room coffee is adequate and two great coffee shops are across the street. I highly recommend the Palace for a winter visit based on its historical charm and unique feel, the hotel's location and its staff. Plus I got in a solid quad workout.
Stayed 4 nights in Dec 2023
Response from Ruthie on Jan 13, 2024
Hello Patrick: What a lovely review, so meticulously crafted. Your attention to detail is fabulous and helpful to other readers. Thank you very much for taking the time to write such a lengthy review; we appreciate your effort and hope that you will come and see us again before too long. All the best for 2024, Ruthie.

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Marvelous book collection to choose from. Beautifully kept rooms.
Stayed 1 night in Jan 2024
Response from Ruthie on Jan 12, 2024
Hi Elisa: We are thrilled that you enjoyed our library, full of an eclectic array of books and games. Hurry on back to the Palace Hotel; we can't wait! Cheers, Ruthie.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Ruthie on Jan 12, 2024
Hello David: Delightful! Thank you for the perfect score. We value your feedback, and hope that you will hurry on back to the Palace Hotel. All the best, Ruthie.

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace in Port Townsend is a classic old downtown hotel. The rooms and public areas are charming and functional. Other than some wiring idiosyncracies- we could not disentangle some electric cords to get the bedside lamps plugged in- it was lovely
Stayed 1 night in Jan 2024
Response from Ruthie on Jan 12, 2024
Hello Linda: Thanks for the review. We will look at the electric cords in the guestroom where you resided, and simplify the cords...disentangle and perhaps replace. We appreciate the feedback, as it is very useful to us. All the best, and hope to see you in 2024. Best regards, Ruthie.

10/10 Excellent

Jeff

Stayed 2 nights in Dec 2023
Response from Ruthie on Jan 26, 2024
Hi Jeff: We are very happy to receive your positive feedback. If you find yourself in Port Townsend again, we would love to see you! All the best, Ruthie.

8/10 Good

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ruthie on Jan 6, 2024
Hi Kathleen; Hoping you received our message to you yesterday but it appears that your review was submitted again by Expedia. In any event, we just wanted to make sure that you received a response from us at the Palace Hotel. Thanks again for submitting your review score. Cheers, Ruthie.