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Reviews of Quality Inn & Suites Conference Center

3 out of 5
Quality Inn & Suites Conference Center
5316 Us Highway 19, New Port Richey, FL

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1006 reviews" "
Rating 8 - Good. 286 out of 1006 reviews" "
Rating 6 - Okay. 171 out of 1006 reviews" "
Rating 4 - Poor. 95 out of 1006 reviews" "
Rating 2 - Terrible. 127 out of 1006 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk staff. Room was clean and bed was comfortable. Pool and hot tub area well maintained.
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stuff on the side of the road in a beautiful place
Stayed 1 night in Apr 2024

8/10 Good

Ana

Travelled with partner
Good!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mellissia

Liked: Staff & service, property conditions & facilities
Staff was great! Rooms were clean and the hotel was surrounded by conveniences! I recommend Quality Inn and Suites in New Port Richey, Florida!
Stayed 5 nights in Apr 2024
Response from Raluca on Apr 16, 2024
Thank you!

8/10 Good

diane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful I had an issue and the addressed it immediately definitely recommended
Stayed 1 night in Apr 2024
Response from Raluca on Apr 13, 2024
Thank you!

10/10 Excellent

Elienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Raluca on Apr 9, 2024
Thank you!

10/10 Excellent

taisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is sk quiet and the service is amazing quick and efficient
Stayed 1 night in Apr 2024
Response from Raluca on Apr 9, 2024
Thank you!

10/10 Excellent

Charla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Raluca on Apr 9, 2024
Thank you!

10/10 Excellent

Marisel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

6/10 Okay

Hailey

It was ok for the two nights we were there. Def not worth the almost $200 a night. But apparently a good tournament was in town so what a great time to jack up the prices on a very mediocre motel.
Stayed 2 nights in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

2/10 Terrible

Albert

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Walked in to an awful stench, found giant cockroach on floor of bathroom, was nothing like picture of room on website; will never go back.
Stayed 1 night in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

8/10 Good

Jordan

Stayed 1 night in Mar 2024

6/10 Okay

Carolyn

Travelled with family and small children
These are mediocre rooms. Overcharged because of the area. Not even a continental breakfeast included.
Stayed 1 night in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

10/10 Excellent

Judy Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was nice, the restaurant Trio on site, the food was excellent and so reasonably priced,and the wait staff and cooks were amazing. ,
Stayed 7 nights in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down, rooms dirty, paint peeling if ceiling, bathroom cracks everywhere. Mold in corners, towels stains on them. We didn’t shower we left as waited o we got home. NEVER WOUKD I GO BACK
Stayed 1 night in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

6/10 Okay

Michael

Stayed 1 night in Mar 2024
Response from Raluca on Apr 13, 2024
Thank you!

10/10 Excellent

Jon

Stayed 1 night in Mar 2024
Response from Raluca on Apr 13, 2024
Thank you!

8/10 Good

Bill

The location was perfect for my visit
Stayed 1 night in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was a complete surprise. It was very clean, quit the parking was easy. The check-in and out were simple and enjoyable. The breakfast was very simple but plenty of it. We will recommend to our friends to stay. We will definatly stay a gain when visiting family. It was a great find.
Stayed 1 night in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

6/10 Okay

Brooke

The breakfast at the restaurant was amazing! The pool and hot tub area nice aswell
Stayed 1 night in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

2/10 Terrible

Jenna

Travelled with group
Disliked: Cleanliness, staff & service, amenities
We stayed for 4 nights, the safe while checking in was rude and short with us as I called ahead to make sure they knew we would be checking around at 11 pm due to a delay in flight. Our room was dirty sand and dirt all over the floor and shower. We asked for pillows and blankets for the pull out couch. The woman refused as it was past 11pm and didn’t bother to tell us that there were linens in the closet. We were treated poorly asking for new towels as they did not change them out any day we were there waited 45 minutes for towels. I would not stay at this facility again. The lady at the front desk was very rude and not accommodating to our stay.
Stayed 4 nights in Mar 2024
Response from Raluca on Apr 9, 2024
Thank you!

4/10 Poor

Mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No aarp discount or senior discount because I booked thru Expedia 182.00 was alot for just one night but it was a long trip down from Indiana and since I am not good at looking things up on this phone...I booked what I could find
Stayed 1 night in Mar 2024
Response from Raluca on Mar 16, 2024
Yes, you can inquire Expedia, your booking source about discounts that they offer. It should not reflect on the hotel's review.

4/10 Poor

William

Disliked: Cleanliness
Lights were not plugged in. Electrical looked sketchy. Floors were dirty. Chair in room was old and dirty. Bed was ok, but pillows lumpy.
Stayed 2 nights in Mar 2024
Response from Raluca on Mar 16, 2024
Thank you!

8/10 Good

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raluca on Mar 16, 2024
Thank you!

6/10 Okay

Rolando

Stayed 1 night in Mar 2024
Response from Raluca on Apr 6, 2024
Thank you!

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. The area being right on the highway is noisy. That’s not the inns fault.
Stayed 2 nights in Mar 2024
Response from Raluca on Mar 16, 2024
Thank you!

8/10 Good

Michael

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great price and room was clean with comfortable beds. It’s a motel so that’s about all I can say. Nothing great but nothing bad either. Much better than other places in the area. Close to everything you need.
Stayed 1 night in Mar 2024
Response from Raluca on Mar 16, 2024
Thank you!

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Raluca on Mar 16, 2024
Thank you!

10/10 Excellent

David

Stayed 3 nights in Feb 2024
Response from Raluca on Apr 6, 2024
Thank you!

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 2 nights in Mar 2024
Response from Raluca on Mar 8, 2024
Thank you.

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was hreat
Stayed 1 night in Mar 2024
Response from Raluca on Mar 8, 2024
Thank you.

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms weren’t too bad but need to be renovated and some of the front desk staff needs to be more professional and friendly. Room cleaners are very friendly and professional and go out of their way to help you. Other than that our stay there for 15 days were very enjoyable. Pool was very nice and clean and hot tub was awesome.
Stayed 14 nights in Feb 2024
Response from Raluca on Mar 8, 2024
Thank you.

6/10 Okay

Chelsea

Travelled with group
The staff didn't explain where my room was. I walked around the outside of the hotel to find my room and the elevator.
Stayed 1 night in Feb 2024
Response from Raluca on Mar 8, 2024
Thank you.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a shooting at the property upon arrival and a ambulance taking the victim away
Response from Raluca on Mar 8, 2024
Hello, we have no record of any shooting at this property. We have also contacted the local authorities to inquire regarding this and there is no incident as such reported. Could you please provide us more details ???

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice property. Excellent staff especially in the restaurant. Very reasonable prices very good food pool and spa. Always clean rooms could be updated a bit. Other than that was a wonderful stay
Stayed 5 nights in Feb 2024
Response from Raluca on Mar 8, 2024
Thank you

10/10 Excellent

Isiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean and quiet
Stayed 3 nights in Feb 2024
Response from Raluca on Mar 8, 2024
Thank you.

10/10 Excellent

Faith

Liked: Staff & service, amenities, property conditions & facilities
It’s clean and really nice.
Stayed 1 night in Feb 2024
Response from Raluca on Mar 8, 2024
Thank you.

6/10 Okay

Kim

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Fantastic bed and pillows. The refrigerator and microwave were clean and in good working order. The bath and shower were also clean. The room’s lighting was very poor. The flooring was damaged and gritty. Minor disrepair throughout. Noisy. Would not recommend.
Stayed 3 nights in Feb 2024
Response from Raluca on Mar 8, 2024
Thank you.

6/10 Okay

Jatuyana

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be cleaned an updated, furniture in the suite was old and dirty
Stayed 5 nights in Feb 2024
Response from Raluca on Feb 27, 2024
Thank you.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Raluca on Feb 27, 2024
Thank you Amy!

10/10 Excellent

Eric

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Raluca on Feb 27, 2024
Thank you Eric!

6/10 Okay

Salma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking all day pool area, halls ,outside rooms too much!! And people on the phone loud!!
Stayed 2 nights in Feb 2024
Response from Raluca on Feb 27, 2024
Thank you!

2/10 Terrible

Jade

Stayed 1 night in Feb 2024
Response from Raluca on Apr 6, 2024
Thank you!

10/10 Excellent

Dan

Nice property. Room numbers hard to locate though
Stayed 1 night in Feb 2024
Response from Raluca on Feb 27, 2024
Thank you!

2/10 Terrible

Jamie

Stayed 2 nights in Feb 2024
Response from Raluca on Apr 6, 2024
Thank you!

6/10 Okay

Barry

Disliked: Property conditions & facilities
Shower needs replacing. Lights need fixing. Excellent toilet.
Stayed 4 nights in Feb 2024
Response from Raluca on Feb 27, 2024
Thank you!

8/10 Good

Simon

Business traveller
Liked: Staff & service, amenities
Clean and tidy
Stayed 1 night in Feb 2024
Response from Raluca on Feb 27, 2024
Thank you!

6/10 Okay

Wayne

Stayed 2 nights in Feb 2024
Response from Raluca on Apr 6, 2024
Thank you!

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024
Response from Raluca on Feb 13, 2024
Thank you!

10/10 Excellent

Shanel

Stayed 2 nights in Jan 2024
Response from Raluca on Feb 13, 2024
Thank you!