Does TUI SUNEO Royal Kenz have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–5:00 PM.

How much does it cost to stay at TUI SUNEO Royal Kenz?

As of Aug 14, 2025, prices found for a 1-night stay for 2 adults at TUI SUNEO Royal Kenz on Sept 13, 2025 start from CA $288.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TUI SUNEO Royal Kenz pet-friendly?

No, pets are not allowed at this property.

How much is parking at TUI SUNEO Royal Kenz?

Self parking and extended parking are free at this property.

What time is check-in at TUI SUNEO Royal Kenz?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

Are there all-inclusive benefits at TUI SUNEO Royal Kenz?

Some rate plans available at this property are all-inclusive.

Where is TUI SUNEO Royal Kenz located?

Offering direct access to the beach, this Hammam Sousse hotel is next to a golf course and within 2 mi (3 km) of El Kantaoui Golf Course, Port El Kantaoui Harbour, and Acqua Palace Water Park. Hannibal Park and Zinebledi are also within 2 mi (3 km).

TUI SUNEO Royal Kenz - Latest Reviews, Deals & Photos 2025

About the area

Located in Hammam Sousse, a neighborhood in Port El Kantaoui, TUI SUNEO Royal Kenz is next to a golf course and near a private beach. Museum Dar Essid and Sousse Archaeological Museum are cultural highlights, and travelers looking to shop may want to visit Mall of Sousse and Soula Shopping Centre. Acqua Palace Water Park and Hannibal Park are also worth visiting. Take an opportunity to explore the area for water adventures such as windsurfing.

Visit our Port El Kantaoui travel guide

10/10 Excellent

Melanie

Nov 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

The hotel and staff all of them from reception to cleaning staff could not have done more. The animation team world class love them

Stayed 7 nights in Nov 2024

10/10 Excellent

Carmie

Oct 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great place to stay and relax, fun times with the Animation crew! They hosted activies that left you feeling happy!! The rooms are very comfortable and clean, the food was exceptional, allowing you to experience Tunisian cuisine. The reception staff were extremely accomodating and super nice 😍 Bar staff were great and a first for me, they actually mixed cocktails. House keeping were very good, making your room clean and supplies for your room replenished. Security at the gate and around the hotel was great, however Tunisia is an very safe place for visitors.

Stayed 3 nights in Sep 2024

2/10 Terrible

Thea

Nov 8, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is over priced and gave me back ally pay by the hour hotel vibes. Front desk rude and not accommodating. I reserved a room with garden view I was given a view of the lower rooftop and street where I listened to cars and loud music all night. The pictures posted online are fake this is not how the rooms actually look and the bed sheet had cigarette stains. I have to have tech come to room to fix broken things. I requested new room and they refused. The bathroom had no toiletries. Just a cheap bar of soap. I will never return to this place and I do not recommend!!!!!!

Stayed 1 night in Nov 2024

6/10 Okay

MARIE CHRISTINE

May 3, 2024

Liked: Cleanliness, staff & service

Hôtel correct mais salle de sport à revoir complètement, attitude limite correcte de certains employés, les soins du SPA, hors balneo, ne sont absolument pas à la hauteur et personnel pas suffisamment qualifié en accueil et en soins Personnel restauration à l’écoute et très serviable ainsi que les femmes de chambres Impensable de passer la tondeuse à 14h près des clients qui doivent sortir eux-mêmes, leurs transats du gazon !!!!!! Abords de la piscine trop bruyants et clients très indisciplinés ( réservation des transats dès 8h du matin sans y être et radio allumée de certains clients créant une grande nuisance !!

Stayed 6 nights in Apr 2024

10/10 Excellent

Bouraoui

Mar 23, 2024

Stayed 1 night in Mar 2024

8/10 Good

Abdelwahab

Nov 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 14 nights in Nov 2023

2/10 Terrible

OUISEM

Aug 20, 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Service et accueil lamentable

Tout bonnement une catastrophe ! Tout a commencé pas l’entrée de l’hôtel. Le garde nous accueille, et commence rapidement à nous poser des questions qui n’ont rien à voir avec notre séjour. Une fois l’entrée de la grille dépassé, c’est au tour des agents de sécurité de continuité la débâcle. Nous nous stationnons en face de l’entrée principal afin de décharger la voiture de nos bagage. A peine le temps de sortir de la voiture, deux agents de sécurité se sont rué sur nous. « non non non vous pouvez ps rester, il faut bouger, vous avez pas le droit de vous garer ici » sauf que le parking de l’hôtel est complet et que nous avons nul par d’autre où aller. Une fois la voiture déplacé et très mal garé, ils nous ont demandé d’aller nous enregistrer. S’enregistrer a la réception ? Non bien trop simple. Il nous a été demandé de traverser tout l’hôtel pour nous enregistrer. Enfin Arrivé à la zone d’enregistrement, on nous s’explique que notre réservation est inexistante. On leur explique que le garde a l’entrée nous a trouver. Rien n’y fait, on nous demande de retourner à la réception. Après 10 min d’attente, le réceptionniste nous donne enfin les clefs. Nous décidons de nous calmer, bien qu’excéde par tant d’amateurisme et de manque de respect. C’était son compter le reste du séjour, nourriture infâme, pas de verre sur les table pour pouvoir boire de l’eau, aucune réponse des serveuses quand nous leurs avions simplement demandé des couverts pour nous restaurer. A BANNIR VRAIMENT !

Stayed 2 nights in Aug 2023

2/10 Terrible

Foued

Aug 19, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

8/10 Good

Sévan

Oct 6, 2022

Liked: Staff & service, amenities, property conditions & facilities

Le personnel est tres gentil et serviable en revanche la réception il devrait revoir leur manière de recevoir les clients

Stayed 1 night in Oct 2022

6/10 Okay

Ines

Sep 4, 2022

Liked: Staff & service, amenities

Disliked: Cleanliness

Grand hôtel avec plusieurs piscines, jolie déco, personnel agréable, Petit bémol très bruyant le soir si vous avez des enfants en bas âge : musique et animation trop tard le soir, chambre pas clean à l’arrivé . Buffet varié

Stayed 2 nights in Aug 2022

8/10 Good

Ahmed

Aug 28, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour un séjour agréable à Sousse

Bel hôtel avec deux piscines extérieures agréables et une piscine intérieure à l'eau de mer. L'accès à la plage n'est pas direct puisqu'il faut marcher 4 minutes avant d'atteindre la zone des parasols. Nourriture variée et de bonne qualité. Animation sympa et qui se laisse voir. Le seul inconvénient est que le parking se remplit et qu'on est parfois amenés à garer la voiture à l'extérieur.

Stayed 2 nights in Aug 2022

4/10 Poor

Abdelwahab

Jun 7, 2022

Liked: Amenities, property conditions & facilities

The hotel is very tiring, the carpets located on the first and second floor are dirty, and old and need to be replaced. The hotel is not located in the beach. The beach is around 200 m walk and is not easily accessed by special need people. The cats and their babies are all over the place, in the restaurant area. Birds are also around inside the restaurant. The food is OK but not too many kitchen utensils tongs are not available, so some people take food by hand (cross contamination). The fish is not fillet so you must be careful of fish spines in the throats. Fish are cooked with heads. Most of the meat is not deboned and not easy to cut. Some cleaning staff may ask for money while cleaning the toilets The animation team is poor and no innovation at all. all shows have been repetitive for more than 10 years now despite the team members are different. No instruction on how to use the hotel facilities, Safety box etc. I will not come again.

Stayed 26 nights in May 2022

6/10 Okay

Abdelwahab

Jun 4, 2022

Disliked: Staff & service

The beach is far from the hotel facility

Stayed 1 night in Jun 2022

8/10 Good

said

May 16, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2022

2/10 Terrible

Mrad

May 16, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Oct 8, 2020

Stayed 5 nights in Sep 2020

10/10 Excellent

Derois, Lasalle

Feb 13, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La qualité de la restauration est moyenne mais compte tenu du tarif......

Stayed 7 nights in Jan 2020

4/10 Poor

YOLANDE

Jan 26, 2020

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

RIEN A VOIR AVEC LE SEJOUR PRECEDENT

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Jan 24, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing beautifully presented hotel. Staff couldn't do enough for us we were treated like royalty. Plenty of luxuries and I've never seen a hotel as. Clean as this. Only downside us lack of pool changing rooms. But we will be returning most deffinately at some point.

Stayed 1 night in Jan 2020

2/10 Terrible

Salem

Jan 11, 2020

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Inte bra

Badhuset stäng, snack stäng, sängen är Trasigt, ni skriver allt inclusive men det är inte!!! Finns ingenting för barn... Dåligt mat...

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Jan 10, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bad hotel from every side ..poor ...not clean ... picture not like what expiera site show us I am sad sad and angry thanks allah was one night ..,no water in bath it was Muslim country how can be that

Stayed 1 night in Jan 2020

10/10 Excellent

ZCK, Paris

Jan 5, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Le point fort est centre de thalassothérapie. Personnel agréable et serviable.

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Aug 30, 2019

Liked: Cleanliness, amenities, property conditions & facilities

Excellent food staff, views nothing to criticize I will come back very soon Price is high compared to other hotels

Stayed 21 nights in Aug 2019

6/10 Okay

MOHAMED

Aug 11, 2019

Disliked: Cleanliness, room comfort

Stayed 5 nights in Aug 2019

8/10 Good

Claudine

May 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2019

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