Title: Hasdrubal Thalassa Port El Kantaoui (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1660738&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hasdrubal Thalassa Port El Kantaoui Guests relax by the pool or choose from rejuvenating spa treatments in garden surroundings - a perfect balance of leisure and wellness options ## Photo gallery for Hasdrubal Thalassa Port El Kantaoui ![Indoor pool, outdoor pool, pool umbrellas, sun loungers - Hasdrubal Thalassa Port El Kantaoui (Port El Kantaoui)](https://images.trvl-media.com/lodging/2000000/1670000/1660800/1660738/4957d1a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Hasdrubal Thalassa Port El Kantaoui (Port El Kantaoui)](https://images.trvl-media.com/lodging/2000000/1670000/1660800/1660738/dfa99957.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hasdrubal Thalassa Port El Kantaoui (Port El Kantaoui)](https://images.trvl-media.com/lodging/2000000/1670000/1660800/1660738/03dc0415.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hasdrubal Thalassa Port El Kantaoui (Port El Kantaoui)](https://images.trvl-media.com/lodging/2000000/1670000/1660800/1660738/af844ae5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Hasdrubal Thalassa Port El Kantaoui (Port El Kantaoui)](https://images.trvl-media.com/lodging/2000000/1670000/1660800/1660738/a55e5db3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hasdrubal Thalassa Port El Kantaoui offers a peaceful getaway in a scenic location. Enjoy an international breakfast buffet, mini golf, spa treatments, and free WiFi. Multilingual staff ensures you have everything you need. ## Reviews 8.6 Excellent ## Popular amenities - On private beach - Pool - Breakfast included - Spa - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Feb. 5 - Feb. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=1660738&PinnedHotelID=1660738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=1660738&PinnedHotelID=1660738&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 6 - Feb. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1660738&PinnedHotelID=1660738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1660738&PinnedHotelID=1660738&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1660738&PinnedHotelID=1660738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1660738&PinnedHotelID=1660738&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1660738&PinnedHotelID=1660738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1660738&PinnedHotelID=1660738&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 2 of 2 rooms ### View all photos for Standard Double Room, Garden View ![Free minibar items, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1670000/1660800/1660738/a279ec05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Garden View 8.6 Excellent 7 reviews ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Minibar (some free items) Plasma TV Blackout drapes/curtains Premium bedding Private bathroom - Garden view - 301 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Standard Double Room, Sea View ![Free minibar items, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1670000/1660800/1660738/6bcbc984.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Sea View 9.0 Wonderful 4 reviews ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Minibar (some free items) Plasma TV Blackout drapes/curtains Premium bedding Private bathroom - Sea view - 301 sq ft - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPort-El-Kantaoui-Hotels-Hasdrubal-Thalassa-Port-El-Kantaoui.h1660738.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPort-El-Kantaoui-Hotels-Hasdrubal-Thalassa-Port-El-Kantaoui.h1660738.Hotel-Information) ## About the area Located on a private beach, Hasdrubal Thalassa Port El Kantaoui is in Hammam Sousse, a neighborhood in Port El Kantaoui. Hannibal Park and Zinebledi are local attractions and those in the mood for shopping can visit Mall of Sousse and Soula Shopping Centre. Traveling with kids? Consider Acqua Palace and Acqua Palace Water Park. Looking to get your feet wet? Snorkeling, windsurfing and fishing adventures can be found near the property. [Visit our Port El Kantaoui travel guide](https://www.expedia.ca/Port-El-Kantaoui.dx6025072) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.89008%2C10.59796&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VDopEfg6vI3fpkYEJk72NItGiXA=) Zone Touristique Port El Kantaoui, B.P. N° 56,Sousse, Port El Kantaoui, 4089 ### What's nearby - ![Marina Port El Kantaoui, Tunisia., Shutterstock ID 110162354, SF SSA Case with Manager Approval: Case 07151371, Job: Prepay credit, Client/Licensee: , Other:](https://images.trvl-media.com/place/6119368/42e5c63f-8fae-414d-abed-8e8475e0a0d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port El Kantaoui Harbour 7 min walk \- 0.6 km - ![Canopy couches in Port El Kantaoui Beach, Tunisia.; Shutterstock ID 120693757](https://images.trvl-media.com/place/6119370/8b40cf90-bf42-4915-b4ec-16ca57e84559.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port El Kantaoui Beach 7 min walk \- 0.6 km - Hannibal Park 5 min walk \- 0.5 km - Zinebledi 5 min walk \- 0.5 km - Acqua Palace Water Park 13 min walk \- 1.2 km ### Getting around - Sousse Bab Djedid Station 13 min drive - Monastir (MIR-Habib Bourguiba Intl.) 38 min drive ### Restaurants - Swim-Upbar Concorde Green Park Palace 18 min walk - Waterside 4 min walk - Le Méditerranée 8 min walk - Bar El Belda Houria Palace 9 min walk - The Castle 9 min walk ## About this property ### Hasdrubal Thalassa Port El Kantaoui Upscale family-friendly hotel located in Hammam Sousse You can look forward to a free breakfast buffet, an airport shuttle, and a terrace at Hasdrubal Thalassa Port El Kantaoui. Treat yourself to a body scrub, a facial, or a body treatment at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with mini golf and a garden. Other perks at this hotel include: - An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas - Bike rentals, a roundtrip airport shuttle (surcharge), and a porter/bellhop - 2 meeting rooms, a 24-hour front desk, and a gift shop - A front-desk safe, massage treatment rooms, and tour/ticket assistance - Guest reviews give good marks for the overall condition Room features All 230 rooms boast comforts such as furnished balconies and air conditioning, in addition to perks like free WiFi and minibars (stocked with some free items). Other conveniences in all rooms include: - Bathrooms with bathtubs and free toiletries - 28-inch plasma TVs with satellite channels - Free infant beds, daily housekeeping, and desks ## Similar properties ![Private beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/2000000/1670000/1661500/1661489/b6d050c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Mouradi Palace Hammam Sousse - On private beach - Pool - Hot tub - Breakfast included 7.4 Good 392 reviews CA $74 CA $85 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1661489&PinnedHotelID=1661489&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/2000000/1660000/1659700/1659692/1f84b9c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Mouradi Palm Marina Hammam Sousse - On private beach - Pool - All-inclusive - Spa 7.2 Good 187 reviews CA $86 CA $106 total includes taxes & fees Feb 6 - 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On private beach - Pool - Breakfast included - Spa 7.8 Good 237 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=1379473&PinnedHotelID=1379473&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1220000/1217600/1217572/e7d9fbaa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Selection Diar El Andalous Hammam Sousse - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 273 reviews CA $110 CA $133 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1217572&PinnedHotelID=1217572&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach](https://images.trvl-media.com/lodging/2000000/1320000/1315900/1315888/ee488cb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L´Orient Palace Resort & Spa Khzema - On private beach - Pool - All-inclusive - Kids pool 6.2 106 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=1315888&PinnedHotelID=1315888&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=1660738&PinnedHotelID=1660738&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1660738,1661489,1659692,115080163,1670623) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle on request for a surcharge ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Amilcar - Barca ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Full-service spa - Gym - Indoor pool - Library - Mini golf - Outdoor pool - Playground - Sauna ### Family friendly - Arcade/game room - In-room crib - Indoor pool - Laundry facilities - Mini golf - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 2 meeting rooms - Business center ### Outdoors - Barbecue grill - Garden - On a private beach - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 18 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Reflexology - Spa open daily - Sports massages - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Braille/raised signage - Elevator - Grab bar near toilet - Low-height counter and sink - Wheelchair accessibility ### More - 1 building - 2 floors - Banquet hall - Built in 1982 - Designated smoking areas - Mediterranean architecture ## Room amenities ### Bedroom - Blackout drapes - Free crib ### Bathroom - Bathrobes - Bathtub - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 28-inch plasma TV with satellite channels ### Food and drink - Free minibar (limited items) - Limited room service ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 3 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: EUR 3.57 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 100 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 12 years old are not allowed in the spa ### Property is also known as Hasdrubal Thalassa SPA Hotel El Kantaoui Port Hasdrubal Thalassa SPA Port El Kantaoui Hasdrubal Thalassa SPA Port El Kantaoui Hotel Hasdrubal Thalassa SPA Hotel Hasdrubal Thalassa Port El Kantaoui Hotel Hasdrubal Thalassa El Kantaoui Hasdrubal Thalassa Port El Kantaoui Hotel Hasdrubal Thalassa Port El Kantaoui Port El Kantaoui Hasdrubal Thalassa Port El Kantaoui Hotel Port El Kantaoui ## Frequently asked questions ### Does Hasdrubal Thalassa Port El Kantaoui have a pool? ### Is Hasdrubal Thalassa Port El Kantaoui pet-friendly? ### How much is parking? ### What time is check-in at Hasdrubal Thalassa Port El Kantaoui? ### What time is check-out at Hasdrubal Thalassa Port El Kantaoui? ### Does Hasdrubal Thalassa Port El Kantaoui provide a shuttle to the airport? ### Where is Hasdrubal Thalassa Port El Kantaoui located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hasdrubal Thalassa Port El Kantaoui Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 66 8 - Good 31 6 - Okay 12 4 - Poor 7 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Babak Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are very nice. Staff are very attentive and helpful. ##### Babak Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Denise Aug 1, 2025 Liked: Cleanliness Disliked: Property conditions & facilities #### Old, tired, but clean. This hotel is old and tired, but clean. The buffet options were not to our North American tastes but suitable. The room was clean and the bed comfortable. ##### Denise Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ali Sep 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a great time in a clean house with a beautiful view ##### Ali Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Foad Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had an excellent time at this hotel, located in a port El kantaoui staff are lovely, the room was well serviced with fresh towel and sheet and and flowers everyday! A nice touch. This hotel benefitted from a beautiful pool , spa and a clean dedicated beach. The only thing ##### Foad Stayed 9 nights in Jul 2025 ### 4/10 Poor #### Shahin Jul 4, 2025 Didnt provide water and ac didnt work . Location was good however needed updating very old property and beach wasnt good . Lots of jellyfish . Breakfast was great ! ##### Shahin Stayed 2 nights in Jun 2025 ### 8/10 Good #### Kathleen Oct 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, although older it was well maintained. The outside and inside pools were lovely. I believe it is off season so at times felt line we had the place to ourselves. Breakfast was delightful and nice to be able to enjoy it on the patio. Water in room was replenished daily but it was not till checkout that we were informed it was not free. Only feedback I have is there should gave been a sign. ##### Kathleen Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Elizabeth Oct 10, 2025 Liked: Cleanliness An elegant hotel. ##### Elizabeth Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Adnan Aug 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Top Hotel ##### Adnan Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Alexey Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a proper 4-star hotel where everything is built around guests and making sure that every need is satisfied. Although it might feel a bit dated in some places, the rooms and common areas are clean and well looked after. The private grounds are picturesque and have a lot of entertainment to offer. There is also access to small private beach with loungers. ##### Alexey Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Yasmin Aug 10, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Location was the only good thing about this hotel. ##### Yasmin Stayed 8 nights in Aug 2023 ### 10/10 Excellent #### Elyes Jul 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice room, clean and quiet. ##### Elyes Stayed 1 night in Jul 2024 ### 6/10 Okay #### Sarmad Sep 18, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities We got no water on second day of stay about 2 hours but for the rest it’s okay ##### Sarmad Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### R Sep 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice quiet comfy haven Amazing. Very nice hotel. I look forward to staying with them again in the future. Highly recommend. ##### R Stayed 1 night in Sep 2022 ### 4/10 Poor #### Souhir Jun 6, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Very old hotel . The room key the breakfast … I will give it 3 stars or under ##### Souhir Stayed 3 nights in Jun 2023 ### 8/10 Good #### Anouar Jul 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great property but you have to pay for the gym which wasn't mentioned as private/ separate before i booked the room. Gym is expensive $75 dinars which about $25 dollars a day per person. The hotel employees are very nice and very helpful. Hotel food are decent but the location of the hotel is very convenient and quiet at the same time. I recommend this hotel. ##### Anouar Stayed 5 nights in Jun 2023 ### 4/10 Poor #### ANN Mar 10, 2023 Liked: Amenities, property conditions & facilities We enjoyed this property, but we experienced discrimination here. Veiled Muslim women are not allowed in the swimming pools, which is discrimination. ##### ANN Stayed 1 night in Mar 2023 ### 4/10 Poor #### Tarek Jul 28, 2022 Liked: Cleanliness Disliked: Staff & service #### dissapointing Hotel. the hotel is not as grand as to be expected. very limited services and conditions on the use of facilities such as the bath water warm uninviting pool have made sure I will not book it again. the beds are actually single narrow beds put together. there is no room service at all, boring breakfast and the beach is one of the worst beaches I have ever been on ##### Tarek Stayed 2 nights in Jul 2022 ### 8/10 Good #### Verified traveller Jul 29, 2025 Liked: Cleanliness, staff & service #### bon rapport qualite prix Accueil du personnel est top. L'hotel offre un bon rapport qualite prix malgre l'equipement et les chambres vieillissantes. La piscine est tres grande et adaptee aux familles avec de jeunes enfants ##### Verified traveller Stayed 1 night in Jul 2025 ### 8/10 Good #### Joao Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bel hôtel et très bon service ##### Joao Stayed 6 nights in Jul 2025 ### 6/10 Okay #### Taha Jul 13, 2025 Liked: Cleanliness Das Hotel liegt in ausgezeichneter und sicherer Lage im Zentrum von Port El Kantaoui. Die Atmosphäre im Inneren war ruhig und angenehm – keine laute Musik oder übertriebene Animation am Pool. Das schätzte ich besonders, da man sich wirklich entspannen konnte. 🍽️ Frühstück Beim Frühstück war ein älterer Mitarbeiter im Service sehr freundlich, professionell und sprach fließend Deutsch – großes Lob an ihn. Zu den anderen Servicekräften kann ich leider nichts sagen, da ich keinen direkten Kontakt hatte. 🛎️ Rezeption Die Mitarbeiter an der Rezeption wirkten grundsätzlich professionell, jedoch empfand ich die Kommunikation – insbesondere mit dem Kassierer – als überheblich und unangemessen im Ton. Zudem war die interne Koordination zwischen dem Kassierer und den anderen Kollegen nicht ganz klar – hier gibt es definitiv Verbesserungsbedarf für mehr Klarheit und Kundenfreundlichkeit. 🏖️ Poolbereich Die Mitarbeiter am Pool waren zwar nicht aufdringlich, aber ich habe beobachtet, dass europäischen Gästen bevorzugt sofort Handtücher und Liegen angeboten wurden, während ich als Gast mit anderen äußeren Merkmalen ignoriert wurde und selbst aktiv nachfragen musste. Das empfand ich als unfair – denn wir alle zahlen denselben Preis, teilweise sogar mehr. Gleichbehandlung aller Gäste sollte selbstverständlich sein. 🌊 Strandpersonal Ganz im Gegensatz dazu: Das Personal am Strand war hervorragend – sehr professionell, hilfsbereit und respektvoll. Dafür ein großes Dankeschön! ##### Taha Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Taha Jul 13, 2025 Liked: Cleanliness, amenities Das Hotel liegt in ausgezeichneter und sicherer Lage im Zentrum von Port El Kantaoui. Die Atmosphäre im Inneren war ruhig und angenehm – keine laute Musik oder übertriebene Animation am Pool. Das schätzte ich besonders, da man sich wirklich entspannen konnte. 🍽️ Frühstück Beim Frühstück war ein älterer Mitarbeiter im Service sehr freundlich, professionell und sprach fließend Deutsch – großes Lob an ihn. Zu den anderen Servicekräften kann ich leider nichts sagen, da ich keinen direkten Kontakt hatte. 🛎️ Rezeption Die Mitarbeiter an der Rezeption wirkten grundsätzlich professionell, jedoch empfand ich die Kommunikation – insbesondere mit dem Kassierer – als überheblich und unangemessen im Ton. Zudem war die interne Koordination zwischen dem Kassierer und den anderen Kollegen nicht ganz klar – hier gibt es definitiv Verbesserungsbedarf für mehr Klarheit und Kundenfreundlichkeit. 🏖️ Poolbereich Die Mitarbeiter am Pool waren zwar nicht aufdringlich, aber ich habe beobachtet, dass europäischen Gästen bevorzugt sofort Handtücher und Liegen angeboten wurden, während ich als Gast mit anderen äußeren Merkmalen ignoriert wurde und selbst aktiv nachfragen musste. Das empfand ich als unfair – denn wir alle zahlen denselben Preis, teilweise sogar mehr. Gleichbehandlung aller Gäste sollte selbstverständlich sein. 🌊 Strandpersonal Ganz im Gegensatz dazu: Das Personal am Strandwar hervorragend – sehr professionell, hilfsbereit. ![](https://a.travel-assets.com/ugc/hotel-reviews/02ee37d0-86f4-447a-b131-64c78aed4f79-1752433644606.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c2dc64ce-758c-4705-8110-7fd62c92ac41-1752433643819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cbf9d061-c367-4ebb-8019-4a0542a3b5d8-1752433643650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Taha Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Steven Nov 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Detalle bienvenida en habitación, limpia y correctl ##### Steven Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Sami Sep 5, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Je suis extrêmement déçu par mon séjour dans cet hôtel. Le personnel était désagréable et loin d'être accueillant. Le manque de professionnalisme était flagrant, ce qui a rendu l'expérience encore plus déplaisante. Je ne recommande pas cet établissement si vous cherchez un service de qualité. ##### Sami Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Salim Sep 1, 2024 Liked: Cleanliness, amenities Disliked: Staff & service Expérience mitigée au sein de l’hôtel. La piscine est excellente, la chambre très propre et spacieuse. Mais il n’y a pas d’âme dans l’hôtel, et le personnel n’est pas agréable du tout. Cela ne donne pas envie de revenir.. ##### Salim Stayed 1 night in Aug 2024 ### 8/10 Good #### Verified traveller Jul 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agréable Hôtel calme et confortable. ##### Verified traveller Stayed 2 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Lo Campano](https://www.expedia.ca/Lo-Campano-Cartagena-Hotels.0-n553248633935943426-0.Travel-Guide-Filter-Hotels) > > [Hôtel Medina](https://www.expedia.ca/Sousse-Hotels-Hotel-Medina.h13110353.Hotel-Information) > > [Waterpark Hotels in Algonquin Highlands](https://www.expedia.ca/Algonquin-Highlands-Hotels-Waterpark-Hotels.0-0-d6288281-tWaterparkHotels.Travel-Guide-Filter-Hotels) > > [Hotel Tour Khalef](https://www.expedia.ca/Sousse-Hotels-Jaz-Tour-Khalef.h3023944.Hotel-Information) > > [5 Star Hotels in Reykjavik](https://www.expedia.ca/5Star-Reykjavik-Hotels.s50-0-d6054688.Travel-Guide-Filter-Hotels) > > [Hotels near Coca-Cola Coliseum](https://www.expedia.ca/Coca-Cola-Coliseum-Hotels.0-l6228126-0.Travel-Guide-Filter-Hotels) > > [Chalets Oak Point](https://www.expedia.ca/Oak-Point-Chalets.d553248635975861929-aaChalets.Travel-Guide-Accommodation) > > [Condo Rentals Richmond Hill](https://www.expedia.ca/Richmond-Hill-Condos.d6176-aaCondos.Travel-Guide-Accommodation) > > [Motels Buffalo](https://www.expedia.ca/Buffalo-Motels.d602674-aaMotels.Travel-Guide-Accommodation) > > [Hotels in Chuyer](https://www.expedia.ca/Chuyer-Hotels.d3000039088.Travel-Guide-Hotels) > > [Luxury Hotels in Jacksonville](https://www.expedia.ca/Jacksonville-Hotels-Luxury-Hotel.0-0-d602997-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Cotswold House](https://www.expedia.ca/Cape-Town-Hotels-Cotswold-House.h1486450.Hotel-Information) > > [Bonne Bay Inn](https://www.expedia.ca/Bonne-Bay-Hotels-Bonne-Bay-Inn.h45946918.Hotel-Information) ### Flights > [Flights from Panama City (PAC) to Kralendijk (BON)](https://www.expedia.ca/lp/flights/pac/bon/panama-city-to-bonaire) > > [Flights from Saskatoon (YXE) to Oklahoma City (OKC)](https://www.expedia.ca/lp/flights/yxe/okc/saskatoon-to-oklahoma-city) > > [Flights from SeaTac (SEA) to Tremblay-en-France (CDG)](https://www.expedia.ca/lp/flights/sea/cdg/seattle-to-paris) > > [Flights from Goffs (YHZ) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/yhz/yeg/halifax-to-edmonton) > > [Flights from Egg Harbor Township (ACY) to North Bay (YYB)](https://www.expedia.ca/lp/flights/acy/yyb/atlantic-city-to-north-bay) ### Cars > [Click Rent Car Rentals In Mandalay](https://www.expedia.ca/Click-Rent-Car-Rentals-In-Mandalay.d2251-c1089.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Lautoka](https://www.expedia.ca/Things-To-Do-In-Lautoka.d10734.Travel-Guide-Activities) ### Packages > [Lake Minnewanka](https://www.expedia.ca/Lake-Minnewanka-Alberta.d6260948.Vacation-Attraction) > > [Canada's Wonderland](https://www.expedia.ca/Canadas-Wonderland-Toronto.d503121.Vacation-Attraction) > > [Pantheon](https://www.expedia.ca/Pantheon-Rome-City-Centre.d502483.Vacation-Attraction) ### General > [Visit Lebanon](https://www.expedia.ca/Lebanon.dx98)