Superior Raw Retreat with Pool | View from room
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Reviews of F ZEEN KEFALONIA - Adults Only

5 out of 5
F ZEEN KEFALONIA - Adults Only
Lourdas Beach Road, Livathos, Kefalonia, Kefalonia Island

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 208 reviews" "
Rating 8 - Good. 32 out of 208 reviews" "
Rating 6 - Okay. 4 out of 208 reviews" "
Rating 4 - Poor. 1 out of 208 reviews" "
Rating 2 - Terrible. 2 out of 208 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private and well secluded
Stayed 3 nights in Oct 2023

10/10 Excellent

Valeriya, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Antoine

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 5-star Hotel
We have been to many 5 star hotels in our lives, but the FZeen is as disappointing as it could be for a 5-star hotel. Upon arrival at Noon, the room wasn't ready, which is fine and understandable. We therefore left for the day in order to enjoy the beach. As we came back at 6-7PM, we were shown our room, and boy was it disappointing. We took the 2nd most expensive room which was a private raw retreat with a pool. This was almost 1,000 euros a night. When we got into the room, the view was just a joke. We had a view over the gym's roof, and the parking of the hotel's staff. We therefore asked if there was anything else, and we were told no, the hotel is fully booked. We told them we were not satisfied with this, and it was unacceptable. We asked them "There is no one checking tomorrow?" we were told no. Before leaving, the girl, who honestly couldn't care less about us, told us we could get the "100" room, but it would be an upgrade. We told her we wouldn't be paying for an upgrade because what was sold to us was unacceptable. She then proceeded to tell us that the reservation office would call us first thing in the morning to see what could be done. As you would have guest, they never called, and we had to call them. Obviously, we had to repeat everything, which is unacceptable again for a 5-star hotel. We were told that a room could be available, which apparently was not possible the day before. Anyways, as we were not there, we told them that we couldn't see the room, a
Stayed 3 nights in Aug 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed before and this is one of the nicest unique hotels in the world. Everything is top notch. Rooms, Service, Amenities are the best of the best
Stayed 1 night in Aug 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Kirkor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved FZeen. Will definitely be crack.
Stayed 8 nights in Jul 2023

10/10 Excellent

Nikos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. The superior raw retreat room was completely private, including its yard and pool. The team was very polite and helpful with any requests we had and stayed on top of offering us transportation/any other thing we may need. Petros from the reception was especially kind to us and made us feel very welcomed. The only thing not matching the excellence of the hotel was the food and drinks. Nothing on the menu was terrible, but it was not nearly as memorable as the experience/layout of the hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice. Exceeded our expectations. Suite and dining excellent. Had a great time. Hotel has a very good location. The only downside if we can mention one is that you cannot park on the property but across the street. Will definitely go back when we return to Kefalonia
Stayed 5 nights in Jul 2023

10/10 Excellent

Paul

Stayed 7 nights in Jul 2023

10/10 Excellent

Ian Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are the best. Hotel has everything. Breakfast is delicious
Stayed 7 nights in Jul 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 3rd visit to the beautiful island of Kefalonia but our first of hopefully many more to this wonderful hotel … nothing was too much trouble for the staff, and everything was done with a smile .. the facilities were excellent and worth every penny. Thank you for a wonderful holiday !
Stayed 14 nights in Jun 2023

6/10 Okay

Ahmed

Travelled with family
Liked: Staff & service, property conditions & facilities
We took three rooms which were towards the end of the resort near the beach. Outside of the rooms had a slight smell of sewage. We complained but nothing was done. This must be a more complicated issue that they are aware of and cannot resolve. The room had air conditioning with a light indicating the temperature which was so large and bright that it kept us up at night. We attended the outside cinema and were excited to eat some popcorn to later hear that they had no more popcorn available - movie and no popcorn?? Finally their loyalty program which they promoted from the onset of our stay to use as a discount for the restaurants and boutique shop turned out to be useless. They initially said we could not use it because we had not booked directly with the hotel and instead through a 3rd party such as Expedia and then when we pushed them harder they said we did not reach the minimum of 10,000 points. They should have explained it better at the onset or just scrap this program entirely as it only frustrated me more when I would have been happy paying what I did not knowing of this supposed program.
Stayed 4 nights in Jun 2023

10/10 Excellent

Cindy, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel. The staff are all so friendly and helpful, genuinely wanting guests to have a good experience. The food across both restaurants is excellent too. We had a suite with a private pool overlooking the sea. It was excellent. We would not hesitate to come back.
Stayed 7 nights in Jun 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel and great service. Very close to the beach and many activities available.
Stayed 1 night in Aug 2022
Response from F Zeen Management on Dec 12, 2022
Dear Sara, Thank you so much for your valuable feedback!Receiving such amazing feedback is the greatest reward we could ask for.We appreciate your kind words about the location , entertainment,the staff and our hotel in general. We look forward to hosting you again soon!Kind regards,

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what the doctor ordered
End of season relax. Understated quality. Expensive dining. Exceptional staff.
Stayed 7 nights in Oct 2022
Response from F Zeen Management on Dec 12, 2022
Dear Derek, Thank you for taking the time to share your thoughts in regards to your stay with us with the other reviewers.We are very pleased to have read that you enjoyed your stay with us and we appreciate your positive points mentioned on our staff.Your compliments have been shared with all of them.We look forward to hosting you again soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure bliss
Second visit to F Zeen this year and yet again, it was faultless. Cannot praise the staff enough.
Stayed 6 nights in Oct 2022
Response from F Zeen Management on Dec 12, 2022
Dear Karen, Thank you very much for sharing your nice comments with other reviewers.Receiving such amazing feedback is the greatest reward we could ask for. We are grateful to hear that we have met your holiday expectations!We are excited to read that you thoroughly enjoyed many aspects of your stay, especially the service provided by our staff. Be assured that your compliments will be passed on to the team.The management and staff cannot wait to welcome you back in the near future.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible resort
The F Zeen lived up to my expectations, it was a super luxurious escape and all the staff were super helpful and friendly. (Special shout out to Petros for great local restaurant recommendations) The facilities were fantastic, superb gym and spa, great pools and beach service (although I stayed in a room with a private pool so spent most of the time there) Dinner was excellent but booked up quickly so if you want to eat in best to book in advance, when I couldn’t get a reservation the local choices were great too. Breakfast probably more on the standard side but no major complaints. (The wasps at breakfast can be relentless but you’re in nature so not much the hotel can do just be prepared!) Only thing I’d say is for a wellness/fitness resort I found the protein options lacking especially when it came to juices/ smoothies and the room service menu is basic with only salads and sides for food options (No main dishes) but overall great 4.5/5 stay for me. Would definitely go back
Stayed 4 nights in Sep 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Just exceptional in every way.
Stayed 3 nights in Sep 2022

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back....
Really loved this hotel, but its more appropriately described as a Retreat. Truly is a hotel that can transport you away from all the stresses of life. The staff, the accommodations, the grounds, the amenities, the food and drinks, and the daily activities all seem to share the same purpose and join forces to allow you to just let go...relax...and finally rejuvenate in every possible way to meet your mind and body's potential.
Stayed 3 nights in Sep 2022

10/10 Excellent

Martyn

Stayed 7 nights in Aug 2022

6/10 Okay

Lucy-Helen, Edinburgh

Travelled with family
This resort is very pleasant but definitely not 5 star. The staff were rude at times and everything seemed an inconvenience to them. Our air con broke throughout the stay and they didn't care at all. I would not return.
Stayed 7 nights in Jul 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FZEEN
Amazing Place
Stayed 4 nights in Jul 2022

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Cindy, London

Stayed 4 nights in Jul 2022

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2022

10/10 Excellent

abdlfatah

Stayed 4 nights in May 2022
Response from The Management Team on Jun 20, 2022
Dear abdlfatah, Thank you for reviewing us and rating us 10/10! We hope to have the chance to welcome you again soon! Kind regards, The Management Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheer bliss
Our stay at F Zeen was probably the most relaxing time we have ever had. Having stayed in many 5 star hotels around the world, this is one of the best. The relaxing atmosphere and beautiful surroundings made for a wonderful chill-out. The staff had the perfect balance of friendliness and attention. We can’t wait to go again.
Stayed 7 nights in May 2022
Response from The Management Team on Jun 20, 2022
Dear Karen, Thank you for taking the time to post your comments. We also thank you for your wonderful words on our atmosphere, surroundings and of course our great members of staff. We all hope to see you again soon! Kind regards. The Management Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
So amazing, will 100% return next year and I never travel to the same place twice. The staff are all brilliant, and the yoga classes in the woods are so perfect.
Stayed 5 nights in May 2022
Response from The Management Team on May 16, 2022
Dear James, Thank you so much for this review and your wonderful comments on our hotel regarding your stay. We are happy to see that you enjoyed your stay with all the classes and that you found our staff brilliant. We hope to see you coming back soon! Kind regards, The Management Team

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from The Management Team on Aug 31, 2021
Dear Thomas, Thank you for your review and for giving us an 8 out of 10, though we would like to know a bit more about what we could have done to improve our services and your experience with us. We hope you had a nice stay and are looking forward to see you soon.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive well managed hotel
Stayed 5 nights in Aug 2021
Response from The Management Team on Aug 31, 2021
Dear Thomas, Thank you very much for your review and comment about our hotel! We hope you had a great stay and enjoyed all aspects of the hotel and of course would like to see you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff incredible. They were the highlight. Incredibly friendly and helpful at all times. The property is spectacular- natural setting, overlooking the sea. Great activities on offer too for those who want to get fit. The one thing that was a let down was the food- i found it all v bland and muddled. Trying to be way too “trendy” (deconstructed everything/ adding flowers to every dish). It is such a waste because Greek/Med food is the best (and simplest) on Earth. Not everything has to be done with a “twist”. A la carte menu very limited. All in all though, a lovely stay.
Stayed 10 nights in Jul 2021
Response from The Management Team on Aug 31, 2021
Dear Anonymous, Thank you for taking the time to write your review. We also thank you for all the lovely comments about our activities and staff, they will be passed on to them to continue the good work. We also thank you for your constructive comments on our food, we assure you that they will be taken into consideration for further improvements. We hope to see you soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property. The views are spectacular and the landscaping is totally unbelievable. Truly a remarkable place
Stayed 1 night in Jul 2021
Response from The Management Team on Jul 24, 2021
Dear guest, Thank you very much for taking the time to share your comments with us. It is always great to see that you had a lovely stay with us and that you enjoyed the property and the views so much. We hope to welcome you again soon in the future.

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect retreat
Beautiful hotel, perfect to recharge for a couple of days! Ideal for couples. Quiet, and a bit secluded, but if you’re going there for a retreat it’s the perfect place! Great restaurant with beautiful view, highly recommend ordering the risotto! The staff is friendly and very helpful too. They have an outdoor cinema and daily activities to keep you entertained.
Stayed 2 nights in Aug 2020

10/10 Excellent

Sven, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and me spent 5 nights in this paradise hotel. Everything was amazing. We can fully recommend the hotel. We also hired a car organised by the hotel which was great. Thank you F Zeen team.
Stayed 5 nights in Aug 2020

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and staff
Absolutely fantastic - brilliant hotel set in a lovely setting with great views. The staff were so friendly and helpful. Will definitely aim to go back and would highly recommend.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was very quiet and in a beautiful settling. Many activities were on offer and it had a very laid back feel to it.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chilled and great views. Good facilities and lovely room
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel in an incredible location. Just stunning!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
F Zeen is stunning. The hotel itself is beautiful, the property, gardens and pool are clean and its in the most beautiful location. We enjoyed the luxury of the hotel during the days and wondered down to the pretty little traditional taverns in the evening. The dream combination!
Stayed 10 nights in Sep 2019
Response from F Zeen Retreat on Nov 26, 2019
Thank you for your feedback. We hope to see you again. We would like to offer once again your dream combination.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Yoga experience exceptional. Fantastic location and great service
Stayed 6 nights in Aug 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Absolutely incredible retreat, everything about the place was superb. Food, service, excellent range of Yoga, Pilates and fitness classes with instructors, Kayak, paddle boards all included in the price. Staff were all very friendly and could not do enough to help you in any way needed. The ultimate place for a total chill out. We are sold on the place and will be rebooking for next year.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent retreat, wonderful staff, would highly recommend!
Stayed 4 nights in Sep 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Tony, Hebden Bridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, perfect room with our own pool. The facilities and staff were great. It contributed to a great honeymoon!
Stayed 7 nights in Aug 2019