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Reviews of Motel 6 Pooler, GA - Savannah Airport

2 out of 5
Motel 6 Pooler, GA - Savannah Airport
1016 E Hwy 80, I-95 & Hwy 80, Pooler, GA

Reviews

5.8
Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 178 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 148 out of 1000 reviews" "
Rating 2 - Terrible. 291 out of 1000 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ellen

Disliked: Cleanliness, property conditions & facilities
Uninhabitable. Could not stay. No usable bathroom
Stayed 1 night in May 2024

8/10 Good

Jeannie

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Nancy Y. on May 16, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 9, 2024
Hi Juan,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. The price was right, but the property was filthy. In the end I've seen worse, but you get what you pay for here.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Daniel,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Conway

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, a lot of people that were roaming the parking lot all hours of the night. Very very poor room conditions and the staff was very unprofessional and seemed to be living at the motel. I HIGHLY recommend avoiding this motel at all costs!!
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was close to downtown.
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 3, 2024
Hi Brenda,Thank you for the amazing review!Maz K.#Team6

8/10 Good

Samuel

Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service
The staff is nice and friendly
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Margaret,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
I would have preferred a higher level of cleanliness. Noted some dirt and hair in corners of floor in bathroom.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Elizabeth, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Linda

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
I booked for the proximity to Roebling Raceway. The property is minimally kept. My door looked compromised, my tub never drained, and the floor was filthy. No amenities to speak of, except soap. No coffee, breakfast, shampoo/conditioner, hair dryer, tissues, etc. The staff includes their loud kids running around our cars and up and down the halls. Makes the check in experience unprofessional due to the interruption for discipline. Most of the overnight guests are long-term and don’t speak English. Is this why we can’t have nice things? After two nights, I booked 15 minutes away…cheaper and nicer!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi LindaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Nancy Y. on Apr 19, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Brittany

Travelled with family
People standing around watching your every move.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Brittany, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Okay

James A.

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was very convenient for an overnight stay, but liking in amenities, such as hot coffee.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi James, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If this was just based on customer service it would have been 5 stars but bathroom was bad! The bathtub looked nasty as hell and there was paint and idk what around the sink and the floor was dirty. Also it was very dusty in there. Bugs and dust around window. The bed area was nice to look at. It looked new so I was surprised by the condition of the bathroom. The toilet was not secured to the floor. Also the door was not level and wouldn’t close all the way. So you can hear everyone outside. It was loud.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Larsheika

Stayed 3 nights in Mar 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the dirtiest and most unsafe hotel I have ever seen. We walked in and left immediately the rooms were so disgusting. Absolutley attrocious customer service, room servicing and we felt like we were going to be robbed the whole time.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi James,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Wayne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like cigarette smoke. Shower was old snd dirty did mot use. They put us in room next to maintenance room and heard banging throughout the night TV did not work Rooms are in desperate need of upgrade Would never stay at a Motel 6 ever again
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Wayne,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Clean, friendly staff. Bathroom is pretty old but clean.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi TracyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Daresia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The clean up staff was very nice , the front desk clerk needs to be replaced . She had her grandkids working,kids watching kids . I also reserved for a king sz room non smoking but I was giving a room with two queen beds & was told to contact Expedia about it. She voluntarily let me seen what I was booked for & it was clear it was a king standard room so there was no need for me to contact Expedia . I was told there wasn’t anymore & still didn’t get the room I reserved nor did she try to make a way for me to get it , it was either I stayed or contacted Expedia for my money bk, I was too far from home.She then went on about how she don’t like 3rd parties dealing etc.. I stayed gone as long as possible but made sure I made it bk to check out n time. I feel as if my money was taken & still left without a courtesy.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Daresia,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Terrible

Murray

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced and so dirty.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Murray,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Carla, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Carla,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Salvador

The bathroom floor leaked and wet the carpet. I stayed a week and they never cleaned my room while I was there.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Salvador, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

4/10 Poor

Dwayne

Stayed 1 night in Mar 2024

2/10 Terrible

Serita

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I first walked into the room, I attempted to close the blinds, the stick was not fully attached and you could tell someone broke it and just placed it on the curtain. Immediately after trying to close the blinds, a HOUSE ROACH (the small ones) flew and landed on my face! The bathroom was terrible! The toilet seat did not belong to the toilet it was on. There was tobacco shavings on the floor next to it so it clearly had not been properly cleaned. The towels looked GROSS and there was hair on them. The tub was dingy and gross! 0/10 DO NOT RECOMMEND! The front desk staff was nice. That was probably the only good thing about this place.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Serita, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 Terrible

Trung

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed is fine, it does have ladybug infestation, and all the noise at night when you trying to sleep, area is at a good location, just wish they upgrade or renovate it!
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Trung,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Terrible

Natasha, Miami

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms need to be more cleaner.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi NatashaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service
The room was clean and quiet. The bathroom showed repairs to the plaster. It was a good value for the price. I would stay there again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Kathryn,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly maintained. Very dated. Not worth $125 or even close
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Charles,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Kyla

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
We left as the room was filthy. Hair. Vomit. Dirty wash cloths present. Pubic hair on toilet seat. Left for a different facility.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Kyla,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Oshawney

Stayed 1 night in Feb 2024

6/10 Okay

Kristen

Stayed 1 night in Feb 2024

2/10 Terrible

BRETT

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
By far the worst experience in an overnight stay. Coming in from out of state I reserved the Motel 6 based off of reviews and how it looked online when booking. The property was absolutely filthy outside and inside. Many room doors were open with drugs going on. Loud music all through the night, fighting, police presence. The room smelled horrible. Bugs on the floor and walls. The door looked like it was kicked in. No soap or shampoo in the bathtub. The price was comparable with other hotels in the area so when booking I thought we were good.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Brett,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

monique

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
They did not have my room. The younger girl gave my room away to one of her friends, but her mom ends up fixing it and found me room. Not professional at all.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Monique,Thank you for sharing your review. We would like to apologize for the misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Rosa

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Rosa,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

selvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

MARK

Liked: Cleanliness
Disliked: Staff & service
They could not find my reservation
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Chantelle

Travelled with family
Liked: Cleanliness, staff & service
It was some roaches
Stayed 2 nights in Jan 2024

10/10 Excellent

Joshua, SAVANNAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. reliable. clean , very gracious and friendly staff..
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Joshua, SAVANNAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.. always very kind and understanding. Every shift I had the pleasure of meeting! Best motel 6 or Studio ,.. I've ever stayed over at!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Joshua,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

6/10 Okay

Thomas

Travelled with family
Bathroom want very clean. Room was
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Thomas,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

keidra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and not a bad area
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Allan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Allan,Thanks for your review, we really appreciate the support. Maz K.#Team6

6/10 Okay

Kurt

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The heater/air conditioner in my room did not work properly. There was a lot of noise in the parking lot very early in the morning.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Kurt, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okay

Kriss

Liked: Cleanliness, staff & service, room comfort
Tv didn’t work in my room
Stayed 1 night in Jan 2024

6/10 Okay

Jasmine

Travelled with family, Travelled with family and small children
I had roaches:( bathroom looked like someone took a bath and left a ring around the tub
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Eric

Stayed 1 night in Jan 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Too much voice around the room
Stayed 1 night in Jan 2024

8/10 Good

Mary, Martinsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Hilari

Liked: Cleanliness
Stayed 1 night in Dec 2023