Ponton Vacation Packages

Great location for snorkeling! Boca Catalina beach was just a walk around the corner from the Villa. Beautiful property, perfect for what we were looking for. Property had all the amenities we were looking for: Pool, laundry on site, privacy, good view. Even included beach towels, chairs, and cooler for our use while there. Highly recommend for anyone that wants a getaway from the hustle and bustle of the resort area. Location was not within walking distance of any restaurants, so a car or other transportation was necessary so take that into account.

The food was great. Staff were great. Occasionally bar staff at infinite pool seemed annoyed. Overall, great place

The hotel beach and pools were beautiful and clean. All the staff were friendly and very helpful. The food at the different restaurant options and buffet were all delicious. The buffet had a different theme every night as well. The drinks were good - some bars made better drinks then others - but overall no complaints and the drinks weren't watered down like some other all inclusive resorts. The only complaint was the streaming options on the TV and some of the light switches in our room didn't work. We told the front desk about the TV and when they sent maintenance they told us all of the TVs were like that. Not that big of a deal as we weren't in our room that much. The elevators were a little wonky too - every day it seemed a different one wasn't working, which was a little nerve racking as we were on the 18th floor! But overall, we enjoyed our stay and would go back! It was nice that we had access to the Riu's as well.

This was are 4th stay here I would say it has changed since our last stay. Staff was not very friendly when we had an issue spoke the concierge never got a response back. The spa is under construction and closed went to neighbor resort as instructed by staff had poor service. Had to call each time for a taxi at times waited as long as 30 minutes without others even waiting. Food service was slow and food was average.