Title: Mercure Pontianak City Center - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Pontianak City Center Hotel in Pontianak with a health club and a sauna ![Miscellaneous](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/d04f1fdb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/20cc8617.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/25903b8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/abadcf4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa reception](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/7a2f1a13.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Pontianak's business district, Mercure Pontianak City Center offers a tranquil escape. Relax in the garden, cool off in the outdoor pool, and enjoy meals at Ebony restaurant with scenic views. The spa tub and sauna provide extra relaxation. 7.8 Good ## Popular amenities - Hot tub - Pool - Bar - Gym - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/cc3871cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Premium bedding Eco-friendly toiletries Private bathroom Hair dryer - 269 sq ft - City view - Sleeps 4 - 1 King Bed ![Deluxe Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/54540c4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Premium bedding Eco-friendly toiletries Private bathroom Hair dryer - 269 sq ft - City view - Sleeps 4 - 2 Twin Beds ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/w3000h2248x0y0-effec279.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Premium bedding Eco-friendly toiletries Private bathroom Hair dryer - 237 sq ft - City view - Sleeps 4 - 1 King Bed ![Superior Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/d31f5e5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Twin Beds 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Premium bedding Eco-friendly toiletries Private bathroom Hair dryer - 237 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPontianak-Hotels-Mercure-Pontianak-City-Center.h2911135.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPontianak-Hotels-Mercure-Pontianak-City-Center.h2911135.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.05301%2C109.34652&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bOl95u7AOLvyNs_vecpmB5_hNck=) Jalan Jenderal Ahmad Yani, 91, Pontianak, West Kalimantan, 78124 #### What's nearby - Ayani Mega Mall - 2 min walk - 0.2 km - Museum Provinsi Kalimantan Barat - 8 min walk - 0.7 km - Gajah Mada Shopping Complex - 3 min drive - 2.6 km - Vihara Bodhisatva Karaniya Metta - 4 min drive - 4.3 km - Danau Sentarum National Park - 9 min drive - 5.8 km #### Getting around - Pontianak (PNK-Supadio) - 28 min drive #### Restaurants - ‪Warung Selera Kita - ‬4 min walk - ‪Marugame Udon - ‬3 min walk - ‪A&W - ‬3 min walk - ‪Ichiban Sushi - ‬3 min walk - ‪Kimukatsu - ‬3 min walk ## About this property ### Mercure Pontianak City Center Upscale hotel in the business district You can look forward to a terrace, shopping on site, and a garden at Mercure Pontianak City Center. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Ebony, offers breakfast, lunch, dinner, and pool views. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Express check-in, a water dispenser, and 1 meeting room Room features All 265 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LCD TVs with satellite channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Executive Twin Room](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/1485f1a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Pontianak Pontianak - Pool - Spa - Kids pool - Parking included 8.0 Very good 35 reviews CA $50 CA $60 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite](https://images.trvl-media.com/lodging/5000000/4250000/4245700/4245682/3ed620d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Pontianak Hotel & Convention Center Pontianak - Pool - Spa - Kids pool - Parking included 7.6 Good 96 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=4245682&PinnedHotelID=4245682&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/30000000/29350000/29347100/29347015/1325ded5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Pontianak City Center Pontianak - 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Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=7250896&PinnedHotelID=7250896&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/19000000/18530000/18524700/18524695/02cbb61c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Neo Gajah Mada Pontianak by ASTON Pontianak - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 40 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=18524695&PinnedHotelID=18524695&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/40000000/39690000/39684300/39684280/1239b686.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchardz Hotel Gajahmada Pontianak Pontianak - Spa - Parking included - Free WiFi - Restaurant 6.0 2 reviews CA $44 CA $54 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=39684280&PinnedHotelID=39684280&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/14000000/13500000/13492700/13492687/c44056d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Harmony In Pontianak Pontianak - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 6 reviews CA $23 CA $29 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=13492687&PinnedHotelID=13492687&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/62000000/61510000/61504900/61504814/9ce46359.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maestro Hotel Pontianak Pontianak - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=61504814&PinnedHotelID=61504814&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/61000000/60350000/60345500/60345500/d174ef17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gajahmada Avara Boutique Hotel Pontianak - Free WiFi - Restaurant - Gym [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=60345500&PinnedHotelID=60345500&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: IDR 120,000 per person - A bar/lounge - A restaurant ### Restaurants on site - Ebony ### Things to do - Bicycle rentals - Children's pool - Health club - Hot tub - Outdoor pool - Playground - Sauna - Shopping ### Family friendly - Children's pool - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 24-hour business center - Computer station - Meeting room ### Outdoors - Garden - Terrace - Vegetable garden ### Accessibility - Elevator ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 1:00 AM Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for IDR 350000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 120000 per person - Airport shuttle fee: IDR 120000 per vehicle (roundtrip) - Rollaway bed fee: IDR 350000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses a grey water recycling system ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Mercure Hotel Pontianak Mercure Pontianak Mercure Pontianak Hotel Pontianak Mercure Pontianak City Center Hotel Mercure Pontianak City Center Hotel Mercure Pontianak City Center Pontianak Mercure Pontianak City Center Hotel Pontianak ## Frequently asked questions ### Does Mercure Pontianak City Center have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Mercure Pontianak City Center? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Mercure Pontianak City Center on Nov 23, 2025 start from CA $46.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Pontianak-Hotels-Mercure-Pontianak-City-Center.h2911135.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Pontianak City Center pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mercure Pontianak City Center? > Self parking is free at this property. ### What time is check-in at Mercure Pontianak City Center? > Check-in start time: 2 PM; Check-in end time: 1:00 AM. After-hours check-in is not available. ### What time is check-out at Mercure Pontianak City Center? > Check-out is at noon. ### Does Mercure Pontianak City Center provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 120000 per vehicle applies. ### Where is Mercure Pontianak City Center located? > Located in the heart of Pontianak, this hotel is within a 10-minute walk of Ayani Mega Mall, Diguli Park, and Museum Provinsi Kalimantan Barat. Gajah Mada Shopping Complex and Vihara Bodhisatva Karaniya Metta are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Pontianak City Center Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 26 8 - Good 52 6 - Okay 20 4 - Poor 11 2 - Terrible 2 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.2/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 8/10 Good #### Andreas Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location next to mega mall Quiet and nice room Breakfast are alright ##### Andreas Stayed 1 night in Aug 2025 ### 8/10 Good #### Lisa Jun 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Family stay Location convenient to shopping mall. Rooms ok and nice they had a fridge. Quite noisy in room sometimes even at 11.30 pm Staff helpful. ##### Lisa Stayed 5 nights in Jun 2024 ### 6/10 Okay #### YUICHI Sep 30, 2025 Liked: Cleanliness, staff & service 朝食はインドネシア料理がメイン。 もう少し色々な料理があると助かる。 他の口コミにもあったが、客室のドアが開きにくい。 ##### YUICHI Stayed 1 night in Sep 2025 ### 6/10 Okay #### Meli Dec 31, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The property is not well cleaned and maintained, and the room was really stuffy and air circulation is really bad. Bathroom with no fan nor window. ##### Meli Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Willem Aug 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles is daar oké voor 4 sterren en de prijs ##### Willem Stayed 8 nights in Aug 2024 ### 10/10 Excellent #### Willem Aug 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Voor een 4 sterren hotel was alles goed geregeld prijs verhouding service was goed ##### Willem Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Willem Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Goede service en voor 4 sterren goed hotel personeel aardig en behulpzaam ##### Willem Stayed 1 night in Aug 2024 ### 6/10 Okay #### RODERICK Jan 23, 2024 Disliked: Property conditions & facilities no hot water. pool was dirty. buffet breakfast is so so. room amenities not so impressive. for its level and reputation, it was a disappointing stay ##### RODERICK Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Verified traveller Jul 31, 2023 Liked: Cleanliness シャワーのお湯がなかなか出ず、セーフティボックスげ壊れてました。 ##### Verified traveller Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Diana Apr 22, 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities We checked in to the room with broken door in the restroom. Hair dryer was not working. Breakfast was terrible. Overall we’re disappointed with staying here. ##### Diana Stayed 1 night in Apr 2022 ### 6/10 Okay #### Aida Apr 5, 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The room i has been stay for 8 day the AC was not cool at all. Since first nite staying already complaining to the receptionist and they said will chexk on it till next 2 day again i did tell them about and still the same nothing happening. As same the shower drain is blocked too. On my last day too laundry late delivery to me till the day i wanted and need to call for it. Hope they will more play attention to the guest request when they feel somethinf wrong with the room. ##### Aida Stayed 8 nights in Mar 2022 ### 4/10 Poor #### Verified traveller May 23, 2021 Disliked: Staff & service, amenities, property conditions & facilities I didn't like there's no free breakfast for my family even though I paid for the hotel included free breakfast according to that hotel website anyway ##### Verified traveller Stayed 2 nights in May 2021 ### 8/10 Good #### Verified traveller Dec 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities At centre near ayani shopping centre. Staff are friendly. Breakfast is good. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 8/10 Good #### Verified traveller Oct 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel near mall Best hotel in Pontianak. Beside a mall. ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### HPO Jul 21, 2019 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The building is great and staffs are friendly. I am disappointed because I didn’t get to have my rooms as I reversed. My family has allergies which can’t inhale cigarette smoke and she has to use inhaler. We were put on the smoking floor. ##### HPO Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Apr 10, 2019 Liked: Cleanliness, staff & service, amenities Nice property located nearby shopping mall. However room is quite old. ##### Verified traveller Stayed 2 nights in Apr 2019 ### 4/10 Poor #### Ken, Kuching Apr 2, 2019 Disliked: Staff & service, amenities, property conditions & facilities The air conditioner is not working properly especially now during hot season ##### Ken Stayed 3 nights in Mar 2019 ### 8/10 Good #### Verified traveller Feb 24, 2019 很好， 但是開門關門的時候會有很大的噪音， 感覺是當地人的習慣。 ##### Verified traveller Stayed 4 nights in Feb 2019 ### 8/10 Good #### Hiroki Feb 21, 2019 Liked: Room comfort #### タクシーの手配は早めに 少し古い建物のようでしたが問題ありませんでした。 この街にはタクシーがほとんどなく、ホテルから外出する時もタクシーが来るまで20分待つことになりました。 ##### Hiroki Stayed 2 nights in Feb 2019 ### 8/10 Good #### Tom Widerberg Feb 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### OK hotel for a couple of days Very friendly staff, and OK for a couple of nights. Expect nothing from the fitness center, but fine small recreation area with pool and good facilities in the neighborhood. Good wifi. ##### Tom Widerberg Stayed 1 night in Jan 2019 ### 8/10 Good #### Ros, Malaysia Nov 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very helpful staff & room very clean.. near with Mega Mall ##### Ros Stayed 2 nights in Nov 2018 ### 6/10 Okay #### Verified traveller Nov 6, 2018 隣はショッピングモールで、食事に不自由することはありませんでした。一方で値段と部屋の状況は値段相応、もしくは近辺の過去泊まった別のホテル、もしくは同系列の他社の方が良かった様にも感じました。悪かったとこはないのですが、その逆も然りの滞在でした。 ##### Verified traveller Stayed 1 night in Nov 2018 ### 4/10 Poor #### Tommy Oct 26, 2018 Disliked: Staff & service, property conditions & facilities, room comfort Reservasi 2 minggu sebelumnya namun tetap saja ketika check in tidak sesuai pesanan, shower toilet bocor dan suara kamar sebelah sangat berisik tembus ke kamar saya. Kelengkapan toilet standard hanya sikat gigi- odol dan sabun-shampoo saja padahal hotel bintang 4. ##### Tommy Stayed 2 nights in Oct 2018 ### 2/10 Terrible #### Chelvam, KL Oct 21, 2018 Liked: Staff & service Disliked: Property conditions & facilities #### Bad Experience. WE have to call 10 times and wait hours for them to come and do something not right in the room. I think Expedia customers are given the worst rooms in the hotel. This is not the first time I have experienced this kind of treatment under Expedia. ##### Chelvam Stayed 2 nights in Oct 2018 ### 4/10 Poor #### lily, kuching,sarawak Oct 2, 2018 Disliked: Staff & service I ve trouble with the front desk.It wasnt pleasant experience.please be better next time. ##### lily Stayed 3 nights in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Ayung Resort Ubud](https://www.expedia.ca/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.ca/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Inn at the Quay](https://www.expedia.ca/Vancouver-Hotels-Inn-At-The-Quay.h6898.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.ca/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [The Hacienda at Krystal Grand Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-The-Hacienda-At-Krystal-Grand-Puerto-Vallarta.h24930665.Hotel-Information) > > [Coco Cabana](https://www.expedia.ca/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information) > > [The Edge Bali](https://www.expedia.ca/Pecatu-Hotels-The-Edge-Bali.h5984886.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.ca/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [The Sankara Resort & Spa](https://www.expedia.ca/Ubud-Hotels-The-Sankara-Resort-By-Pramana.h6641390.Hotel-Information) > > [Royal Pita Maha](https://www.expedia.ca/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Hotels in Jasper](https://www.expedia.ca/Jasper-Hotels.d10578.Travel-Guide-Hotels) > > [The Kayon Jungle Resort](https://www.expedia.ca/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [JAV Front One Hotel Lahat](https://www.expedia.ca/Lahat-Hotels-JAV-Front-One-Hotel-Lahat.h16709249.Hotel-Information) > > [Sandman Signature Toronto Airport Hotel](https://www.expedia.ca/Toronto-Hotels-Sandman-Signature-Toronto-Airport-Hotel.h1754017.Hotel-Information) > > [Mason Elephant Lodge](https://www.expedia.ca/Taro-Hotels-Mason-Elephant-Lodge.h2454938.Hotel-Information) > > [Bvlgari Resort Bali](https://www.expedia.ca/Pecatu-Hotels-Bulgari-Resort-Bali.h1403886.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.ca/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [Alila Ubud. 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