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Reviews of Eurostars Isla De La Toja

4 out of 5
Eurostars Isla De La Toja
Isla de la Toja, s/n, O Grove, Pontevedra

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 104 reviews" "
Rating 8 - Good. 45 out of 104 reviews" "
Rating 6 - Okay. 8 out of 104 reviews" "
Rating 4 - Poor. 2 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helia

Liked: Amenities, property conditions & facilities
Very nice and helpful staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Beatrice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return, great hotel!
Excellent facilities, staff were very knowledgable and friendly. The level of cleanliness in this place is remarkable. You'll have no trouble finding your way around and parking is extremely convenient.
Stayed 1 night in Jul 2023

8/10 Good

Ana Belén

Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, big spa, and top facilities. I would come back here again.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The hotel is very nice, and Beverly clean. The staff is also nice
Stayed 2 nights in May 2019

10/10 Excellent

jocelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly reccomend it!
Perfect, perfect! No complains at all... well yes! They should have had at least the cafeteria open on Sunday evenings! We drove all over O Grove town early Sunday and we couldn’t find a place to have drinks and have dinner!
Stayed 2 nights in May 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Spa for the necessities
Very lovely hotel & spa. But no in-room coffee :-( Easy enough to walk into O Grove. Parking quite tight but OK for small car. Breakfast very expensive so ate at local coffee shops
Stayed 2 nights in Aug 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable particularly beds and bedrooms with great views of the sea. Buffet breakfasts and dinners very good. Staff in general very helpful - some reception staff a bit inexperienced. Enjoyed the outside pool. Did not use the spa. Surrounding countryside and seascape very beautiful.
Stayed 7 nights in May 2017

8/10 Good

Ivan, Miami

Liked: Cleanliness, property conditions & facilities
The best seafood and most beautiful place to walk
The pillows were very uncomfortable

8/10 Good

Richard K., Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury spa/hotel on small island
This is a luxury spa / hotel sits on a small island off of another island off the coast of Galicia. The island has hotels and vacation housing and relatively few places to otherwise eat, although the ones we found were good. It was interesting to walk around on the island. The hotel was fine, although it costs to use the pool which was part of the spa package, so we did not use it. The internet was OK, and the breakfast was good, but the hotel restaurant was only a buffet while we were there. We found a free parking place right in front of the hotel.

10/10 Excellent

brian, Ayrshire ,Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is on a little bit of Heaven
Can't describe this place. You just have to go there

10/10 Excellent

Simon, Epsom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a detour for the pool
Took longer then expected to drive out to the island but worth the journey. Grey concrete outside but immaculate inside. Buffet dinner good value at EUR20 and breakfast fully up to 4* standard. Highlght is the indoor spa pool. Vast complex with plenty of different activities. You must have sandals and a hat which can be bought on the spot. Limited to 2hr session but that avoids overcrowding and if you pick your time there's plenty of space.

8/10 Good

Ger, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the area
Well located spa hotel for exploring the Rias Baixis. Good customer service, friendly staff. Nice large rooms. Spectacular breakfast buffet

10/10 Excellent

JK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hot spring spa
The hot springs aren't natural however but still much worth it!

10/10 Excellent

María Inés

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo increíble y muy recomendable
Stayed 2 nights in Jun 2023

10/10 Excellent

Juan

10/10 Excellent

Martin

Stayed 1 night in Aug 2022

10/10 Excellent

Juan Luis

Stayed 5 nights in Aug 2022

10/10 Excellent

PHILIPPE

Stayed 2 nights in Aug 2022

6/10 Okay

CONSTANTINO

Travelled with family
Liked: Cleanliness, staff & service
BUENA ATENCION MAL SERVICIO DE INTERNET
Stayed 2 nights in Jul 2022

10/10 Excellent

Nuno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um serviço de excelência num local paradisíaco: a ilha de La Toja.
Stayed 1 night in May 2022

10/10 Excellent

Juan Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My buena opcion en Isla Toja
Excelentes instalaciones. Muy rico y variado desayuno. Mucho cuidado con medidas de precaucion de contagio. Personal muy amable
Stayed 2 nights in Oct 2021

10/10 Excellent

Jose Maria

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Esta bien pero a mi parecer nos es un gran lujo
El hotel está muy bien aunque las habitaciones están viejas, la limpieza en la habitación no fue la mejor, el servicio era bueno aunque tuvimos que esperar a ser atendidos, se nota recorte de personal y para ser un 5 estrellas gran lujo le falta mucho al servicio.
Stayed 5 nights in Aug 2021

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para repetir
Buen hotel, tranquilo y todo correcto, personal muy amable.
Stayed 4 nights in Jul 2021

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Personal de recepción muy amable. Pésima conexión a Internet, en el móvil la conexión a veces era intermitente y con el ordenador fue imposible conectarse, a pesar de que se comunicó en recepción, no se solucionó el problema, nunca hemos tenido problemas de conexión en ningún otro hotel en el que nos hemos alojado. Fuimos para desconectar y relajarnos pero los portazos continuos en el pasillo durante todo el día lo hacían muy difícil. La limpieza de las habitaciones en general bien pero cuando llegamos en la puerta del armario de nuestra habitación se veían unas salpicaduras muy visibles de chocolate o algo parecido y permanecieron allí durante toda nuestra estancia, deberían cuidar más este tipo de detalles al tratarse de un hotel con un precio medio por noche superior a los 100 € y más aún en los tiempos que corren.
Stayed 6 nights in Jul 2021

2/10 Terrible

OSCAR MANUEL

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Pedro

Liked: Cleanliness, room comfort
It’s ok
Overall ok but small technical issue with the room AC where we needed to change room. Only basic English support. Needs more info on the hours and access to the pools and other services.
Stayed 7 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad
Estancia cómoda y tranquila acompañada de un entorno estupendo.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
!
Stayed 1 night in Jun 2021

10/10 Excellent

PEDRO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia tranquila y agradable
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato ha sido maravilloso.La limpieza excelente. La comida muy rica.
Stayed 2 nights in Mar 2021

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
En general el hotel nos ha gustado con algunos detalles a mejorar: el secador de la habitación muy malo, tardas mucho en secarte el pelo y estaba sucio (no comentaría este detalle a no ser por la situación sanitaria actual), imposible cenar en el restaurante justo alado del hotel, fuimos dos días consecutivos para intentar cenar y fue imposible, parecían estar desbordados de trabajo, deberían ofrecer alguna alternativa en el hotel para poder cenar algo sin necesidad de tener que desplazarse al pueblo. En cuanto al spa, es un circuito muy pequeño, ofrecen un precio especial de 16 € para clientes que están alojados pero te cargan 3 € extra por el gorro con lo cual el descuento no se aprecia, en mi opinión es un precio desorbitado para poder disfrutar del circuito un tiempo máximo de hora y media, no pudimos usar la sauna por el aforo máximo ya que siempre había alguien y tampoco pudimos usar las tumbonas térmicas porque otros clientes ya las habían utilizado y tenían que ser desinfectadas (deberían desinfectarlas de manera continua para asegurarse de que todos los clientes puedan utilizarlas al haber pagado el precio requerido). Personal amable en el spa pero no volveríamos a utilizarlo,hemos disfrutado de otros spa mejores por precios más módicos.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2020

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
FUE MUY BUENO Y RELAJANTE
Stayed 2 nights in Jan 2020

8/10 Good

FATIMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fim de semana relaxante
Fim de semana para relaxar no spa, muito agradável, com água quentinha e outras facilidades. O quarto é cómodo, tem tudo o que é preciso, incluindo roupão e chinelos.
Stayed 2 nights in Nov 2019

8/10 Good

gregory

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto la atencion e instalaciones principalmente
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy eficiente y todo muy limpio
Stayed 2 nights in Oct 2019

8/10 Good

Cedric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradables, desayuno buenos... no usamos mas por trabajar en feria en Vigo
Stayed 2 nights in Sep 2019

10/10 Excellent

Amílcar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnífico
Hotel com boas comodidades, bem situado. Bom atendimento. Quartos espaçosos, camas confortáveis. Tem quartos comunicantes. Pequeno almoço excelente, ao nível dos 5*. Ginásio bem equipado e grande. De negativo apenas a água da piscina exterior fria.Tudo o resto ótimo.
Stayed 2 nights in Sep 2019

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019