Breakfast, lunch, dinner served; French cuisine
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Reviews of Campanile Pontarlier

3 out of 5
Campanile Pontarlier
4, Rue Donnet-Zedel, ZAC des Grands Planchants, Pontarlier, Doubs

Reviews

7.6

Good

Rating 10 - Excellent. 71 out of 308 reviews" "
Rating 8 - Good. 139 out of 308 reviews" "
Rating 6 - Okay. 64 out of 308 reviews" "
Rating 4 - Poor. 22 out of 308 reviews" "
Rating 2 - Terrible. 12 out of 308 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just needed a bed for the night to break up a long car journey. The property was tired and the room very basic for an Hotel chain claiming 3 stars
Stayed 1 night in Jan 2023

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiss Alt.
High Swiss standards but at French price.
Stayed 1 night in Nov 2022

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Laur-Ann

Travelled with family
Liked: Cleanliness
The location was easy to access from the highway.
Stayed 3 nights in Aug 2021

8/10 Good

jose manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly and the room is big enough and clean enough for two peoples same for the bathroom. I would improve the pillow comfortability as they are very small and not comfortable. Overall a very good value for the price.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

10/10 Excellent

Lauran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whistle-stop stay
The room was quite basic but this is reflected in the price. They are separate from reception do its more like a motel. Private bathroom, aircon and a radiator in the room as well as tea and coffee facilities. I arrived a little early and was given a key to check in by the lovely receptionist who managed to understand my basic French.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Friendly staff, but disorganized check in
Checkin is not until 3:00 PM, despite it saying 2:00PM. I was originally given a room where the TV didn’t work, then given a room they were still cleaning, then finally got into the cleaned room. Overall, what you would expect at a Campanile. Friendly staff.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything for one-night stop!
Everything was there for one-night stoppers. A clean and comfortable room, hot shower, and the restaurant on site, food and shops near at walking distance! Very convenient with reasonable price! Moreover, Pontarlier is a beautiful city to stay and enjoy tour.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything for one-night stop!
Everything was there for one-night stoppers. A clean and comfortable room, hot shower, and the restaurant on site, food and shops near at walking distance! Very convenient with reasonable price! Moreover, Pontarlier is a beautiful city to stay and enjoy tour.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked room but not when I got there.
Booked two rooms and confirmed but only one was available when we arrived. Great when it was 23.00 hrs after travelling for the day. Manager managed to ring round and get a room in the town. Managers attitude was typically "bad luck". Cannot recommend. Had to rate the hotel as I could not post without completing.
Stayed 1 night in Sep 2018

6/10 Okay

Alejandro

Unjustified extra-charges (No Refund)
Subject: Complaint - Itin: 7312346310111- Hotel Campanile Pontarlier Dear Expedia + GOLD I booked on the expedia app 2 nights at the Hotel Campanile Pontarlier Checking in Nov 28th and Checking out Nov 30th. The room was booked with itinerary 7312346310111 and was prepaid with my credit card for USD 114,58. However, the hotel decided to charge me EUR 83,16 out of nowhere, after I had already checked out and left the hotel. This abusive behavior needs to be stopped and penalized, even if it was a unintentional mistake. This cannot happen. I called directly the hotel, but so far I have not received a refund on my credit card,
Stayed 2 nights in Nov 2017

8/10 Good

kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Michael

Liked: Cleanliness
Clean overnight stop for the traveller.
A clean overnight stop with no frills is what we wanted and got. Budget accommodation with no problems.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

10/10 Excellent

The Parkers, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontalier - Lovely little town.

8/10 Good

Verified traveller

Liked: Staff & service
Functional hotel. Close enough to resteraunts and town centre.

8/10 Good

Sprigley

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable, clean
Comfortable room in a quiet location. Newly redecorated. Delicious buffet breakfast.Excellent for a stopover of a night or two.

6/10 Okay

rita, cambridge

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just okay.
Ok for a one night stop over. Not the best Campanile we have used, but just about ok for the price. Would not stay here again though, better hotels in the same price range.

10/10 Excellent

Joël

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très serviable et sympathique
Stayed 1 night in Mar 2024
Response from eda on Mar 27, 2024
Bonjour Merci d'avoir pris le temps pour ce message .Nous sommes ravis que votre séjour ce soit bien passé Au plaisir de vous revoir Cordialementla direction

6/10 Okay

Amelie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pour un séjour au calme
séjour court une seule nuit du 31 au 01 un accueil plus que très correct la chambre est de bonne taille l'ensemble est très bien avec un tarif très abordable rien a redire je le conseille
Stayed 1 night in Dec 2023
Response from La réception on Feb 9, 2024
Nous vous remercions pour votre aimable commentaire et espérons vous revoir prochainement. Bien cordialement, La réception

10/10 Excellent

Alex

Stayed 1 night in Oct 2023

8/10 Good

claudette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Gilles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci à la personne de l’accueil du matin D’une grande amabilité et très à l’écoute Nous la remercions personnellement d’avoir répondu favorable à notre requête
Stayed 1 night in Sep 2023

8/10 Good

Marina

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Matelas très inconfortable, ayant fait son temps. Isolation phonique quasi inexistant. Personnel très accueillant et aimable
Stayed 1 night in Sep 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien 👍
Stayed 1 night in Aug 2023

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre et sdb en parfait état. Petite attention d'accueil tres agreable.Personnel de chambre, d'accueil et de restauration a l'écoute. Bref, 1 bon séjour
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Stayed 1 night in Aug 2023

8/10 Good

Irène

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Corinne

Stayed 1 night in Jul 2023

6/10 Okay

Yves

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bof bof
Un insecte collé sur le rideau. Prend 10s à nettoyer!
Enormement de tartre ds les toilettes. Vous pouvez utiliser de l'acide, 1Euro le litre. Ou même du coca, ça marche!
moisi, nettoyable
Stayed 1 night in Jun 2023

10/10 Excellent

Jean-Jacques

Stayed 2 nights in May 2023

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service
Bon rapport qualité prix
Les chambres sont propres, rien à dire au niveau ménage. On peut voir des traces de vétusté dans la salle de bain. La qualité de la literie est correcte mais il n'y a pas d'impédance au couchage (à chaque fois que votre partenaire bouge, on le sent). Le petit déjeuner est correct aussi Le grand point positif dans cet hôtel, c'est la politesse et l'amabilité des 2 personnes qu'on a croisé à la réception. Ça devient suffisamment rare pour le souligner car ça fait plaisir
Stayed 1 night in May 2023

8/10 Good

claude

Stayed 1 night in May 2023

4/10 Poor

gerald

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Eric

Stayed 1 night in Mar 2023

8/10 Good

CHRISTOPHE

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

André

Disliked: Cleanliness, room comfort
Décevant
Les chambres font paraître modernes mais la literie ou même le chauffage on au moin 15ans. C'est réellement inconfortable. L'insonorisation des chambres est clairement à revoir. La propreté laisse à désirer. Moisissure dans la douche, bouilloire avec de l'eau dégueulasse dedans et le sol sans commentaire...
Stayed 1 night in Jan 2023

10/10 Excellent

NATANAEL

Stayed 1 night in Jan 2023

8/10 Good

Jeremy

Stayed 1 night in Jan 2023

10/10 Excellent

Frédéric

Stayed 1 night in Nov 2022

2/10 Terrible

Benjamin

Business traveller
Disliked: Cleanliness, room comfort
Grosse déception
Grosse déception. Des cheveux sur les oreillers... Chambre N°5 avec porte pour aller à la N°4 ou 6. Porte fermée ouf mais du coup, très très bruyant car quasi pas d épaisseur de mur/porte . En plus la personne d à côté ronflé très très fort . Même avec boules quies ... Je suis parti en pleine nuit et je n'ai pas pu profiter du petit déjeuner payé...
Stayed 1 night in Nov 2022

6/10 Okay

Sabine

Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2022

10/10 Excellent

Stephan

Stayed 1 night in Aug 2022