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Reviews of Kellogg West Conference Center & Hotel

3 out of 5
Kellogg West Conference Center & Hotel
3801 W. Temple Ave. Bldg. 76, Pomona, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 116 reviews" "
Rating 8 - Good. 48 out of 116 reviews" "
Rating 6 - Okay. 16 out of 116 reviews" "
Rating 4 - Poor. 11 out of 116 reviews" "
Rating 2 - Terrible. 1 out of 116 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Maybe it was bad karma....
Maybe it was bad karma, but maybe it was the open, bungalow-type layout of the hotel wings and the utter darkness and the frat house atmosphere here, that resulted in our travel bag with all our running stuff being stolen from in front of our room door while my back was turned for a few minutes. The girl at the desk couldn't have cared less, which aggravated me no end. There was noise and student parties going on all night, and then the pipes started droning at 4 am - in short, any time I want to lay awake mad all night I'll book this place. Otherwise, NOT!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Did not use the beds
Our meeting was over before we planned, so we returned home without using the room. Good thing, because it was hot and the AC did not work. We just used the room to change our clothes.

8/10 Good

Kathleen, LH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find, but worth the hunt!
The hotel was beautiful and the staff was great. It was a bit confusing to find though (maybe better signage?). The screen door was also off the hinges. Needed to be fixed but the beds were very comfortable and the patio was a great addition!!!!!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great for visiting your student at Cal Poly Pomona
Nice setting...pretty basic room...friendly student run front desk.

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

CHRIS, CAL

Disliked: Staff & service
BEAUTIFUL VIEW
I WAS DISAPPOINTENT WHEN I CHECKED IN AT 3:00 AND MY ROOM HAD NOT YET BEEN STARTED TO CLEANED. I WAITED ANOTHER HOUR AND 15 MINUTES BEFORE I COULD GET INTO MY ROOM AND HAD TO BE READY FOR THE FUNCTION BY 6:00. NEEDLESS TO SAY IWAS NOT PLEASED.CONVIENCE

4/10 Poor

John W., Coeur d'Alene

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Kellog West Cinference Center Review
Not too bad for the price. Next time I would stay in nicer hotel. Wall are very thin, rooms are cramped, vending machines didn't work with credit cards. For the function, it was a good location. Staff was very friendly and helpful.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and damp
The rooms are tired and worn. The outside has been renovated but the interiors need it bad. Saggy matresses and dirty carpets. Plus they leave the AC off so the room was damp and musty for many hours. Ideally located, and a good breakfast. College students in the hospitality major run the front desk. We were very short towels and toiletries, and one showed up litterally with a pile of unfolded towels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Susan, Arizona

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is almost okay.
The Hotel is difficult to find, but actually on campus. Receptionist was very nice, but didn't give any voluntary information except to let us know where breakfast would be. Parking was a bit of a distance from the room and there was a two level staircase to get from the room to the reception building for breakfast. If you're older or have a mobility problem, this can be difficult. The room had cobwebs over the window and there were flies in it (probably because there were cows nearby across the road.) The biggest problem was the bed and bedding. I didn't think the blanket was clean and took an extra blanket from the closet. Also, the bed was really uncomfortable and my husband and I kept rolling to the middle. Needless to say, we didn't get a good nights sleep. If this hotel is part of the University's Hospitality program, someone is falling down on the job. Also, restaurants were quite a distance by car from the campus. I wouldn't stay there again. Sorry. I wanted to like it.

10/10 Excellent

Focus K., San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay with pretty cheap price!
Best place to stay overnight if you are visiting Cal Poly Pomona. Staffs are really helpful and friendly. Very awesome view from the hotel room. Comfortable and clean beds with a kinda awesome blanket. Drive for about 10-15 minutes then you could easily find some good places to eat at Walnut. *Hair dryer was provided *Bring your own comb and toothbrush

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find using GPS
It is on Cal Poly campus and hard to find if you use GPS. Room is nice for the money.

10/10 Excellent

OD, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and very convenient.
Bed was comfortable. I like having a body pillow on each bed. It was helpful since I have back pains. Room was very clean. Great value for a comfortable room.

8/10 Good

Jon, Lake Elsinore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Peaceful, excellent value great breakfast not just a continental breakfast. Definitely will be going back again

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bob Flanagan, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay for visiting Cal Poly Pomona!
Best possible location to stay if visiting Cal Poly Pomona.

10/10 Excellent

James and emilie, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Best place in Cali for the price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This hotel is nested in the Cal Poly campus. It's got good facilities and excellent soundings, but it's a little far from downtown.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ernest, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
OK
The hotel is out of the way, through the college campus, past cow pastures, and up a hill. It's not easy to find, and the clerk never answered the phone. Luckily, we found someone in the college parking lot who knew where it was and gave us directions. Google & Apple Maps both had the address in a completely different location, which I think was the Arts Dept building on campus. Once we arrived the hotel was ok, but nothing special. The pool is very small, the balcony of the room looks out onto the parking lot, and *bonus* it smells like cow poo outside! Awesome! They didn't mention that in the description. In the morning we went for breakfast to find that they'd mistakenly only given us one voucher instead of two, although we'd booked a double room with two adults. Although this was resolved, it took 15 minutes, and I was accused of booking a room for only one. (My reservation email confirmed two, so they conceded and handed us a second voucher.) Not sure the continental buffet was worth so much trouble.. BUT they do have bedbug sniffing dogs check the rooms every month! (There's a sign at the front desk to let you know.) Good thing, since we picked this hotel based entirely on the fact that it is one of only two hotels in all of Pomona that did not have bedbugs in any of the reviews, and the other hotel was already booked. HA! In summary, if you like the smell of cow dung, and do not like bedbugs, this is the hotel for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a real hotel it's a dorm!!
Hated it because everything was old uncomfortable beds

8/10 Good

Laura, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
KW is beautifully situated on a hill overlooking the Cal Poly campus. The room and facility was very clean and roomy. The complimentary breakfast was exceptional.

4/10 Poor

Dawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are not the best , there were ants in our room and myself and my son were bit at least twice. The hotel inside the main lobby was beautiful but I wish I would have felt cleaner in the room and bed.

8/10 Good

Patti Carr, Pleasanton, CA

Liked: Cleanliness, staff & service, room comfort
was there for Cal Poly tour.
I would stay again. It was so easy to get to the campus. And the breakfast was a plus.

8/10 Good

PaulM, Redwood City, CA

Liked: Cleanliness, staff & service, room comfort
The place to stay while visiting Cal Poly Pomona
As the hotel is on campus, this location is quiet and perfect while visiting Cal Poly. The rooms are comfortable and clean, nothing more, but nothing less. The resataurant was closed during my visit. Note that if you use the mail hotel address, your GPS will send you nowhere. Try the hotel's parking coordinates: N 34 03.381' W 117 49.584'

8/10 Good

WyoCalBear, Burlingame

Liked: Cleanliness, staff & service, property conditions & facilities
Great if you're visiting Cal Poly
It is a very simple room, but the staff were awesome. We enjoyed the pool and spa. Breakfast was really good.

10/10 Excellent

Lisa, california

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for our needs
Great room close to pool. Beautiful property and very nice complimentary breakfast. Staff at front had a bit of attitude and were a little unorganized. Rooms are very nice and it feels very safe. Parking is very easy and right outside the rooms. I would bring my family here again. We were here for a party at the Kellogg House. The hotel was the perfect location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in nice area
Stayed for two nights, area is very nice. They provided great hot and cold buffet breakfast.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

CJ, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great off the beaten path place, quiet!
This was a surprise for us, but an enjoyable one. While the rooms may seem like a "dorm" type room, they were clean and the beds comfortable. The area at Cal Poly Pomona was quiet and nice. The breakfast buffet was quite good including eggs, meats, potatoes as well as pastries, oatmeal and cold cereal selections. We would recommend staying here for a road-weary traveler that wants a good night of sleep.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Unsatisfied customer
I paid $111 to stay in a dorm room? Never again! My cars were ticketed after being told where to park. The staff was friendly but it was NOT worth the price!

10/10 Excellent

Gordon, Sunnyvale, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the lodges near the pool and fitness center.
Beautiful dining room for the included breakfast

8/10 Good

Denise, Seattle, WA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect location before Cal Poly orientation
This is our 2nd stay, and while the location and service are still top notch, I was surprised that this room was not as well maintained as our first one. The carpet was well vacuumed but very stained (coffee?), broken hinge on the refrigerator door so it hung lopsidedly off the top hinge when open & seemed likely to fall off entirely, screen for sliding door completely off and leaning against the glass. Seems like these things should be noted during cleaning and at least the last 2 taken care of easily.

8/10 Good

Jean Whittiker, Pomona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting place to stay, very quiet.

6/10 Okay

Reesee, van nuys

Liked: Staff & service
Disliked: Cleanliness, room comfort
you left out some things.
there was hair onthe pillows and sheets, a spider in the bathroom. breakfast was ok. the address is not the same as whats given. its actually on horse hill. you should say that. its on the school campus.

10/10 Excellent

Mark Kahn, La Verne, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Value
The room was quite adequate with a fridge and coffee maker in the room. The rate was very reasonable. The best part was the buffet breakfast included in the price. Driving up to the hotel you pass through a working farm with sheep, pigs, cattle and horses. The kids loved it.

10/10 Excellent

Denise, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Not what I expected
My only complaint is trying to find a hotel on a college campus. I think the website should mention this hotel is on the campus of Calpoly. We drove around for 20 min thinking the location was on the other side of the school.

8/10 Good

owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very quiet and good environment
Everything is fine, but the address is kind of misleading. It's hard to find if you are guided by a GPS.

10/10 Excellent

John, Escondido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cal Poly Enrollment
Hotel was clean. For Cal Poly parents, perfect place to stay.Will stay there again. Stay on campus includes breakfast. Rate this a overall 4.5.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel staff was very helpful
We had booked a two night stay, but needed to cancel one of the nights. Although their policy would not allow it, the manager oked it. The free breakfast was one of the best that I have had and the staff is very friendly. The room was clean and comfortable. The surrounding area is just beautiful. There are little bunnies that run wild that my kids loved to find. The only drawback was that the room decor is a bit old and heavy looking. If you are a room snob, you will not be happy. The sheets were a bit thin, but the price, service, atmosphere and breakfast more than made up for this short comings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
nice quiet place away from the highway.
will definitely return. The restaurant is good. It's quiet, safe, and pretty.

10/10 Excellent

Blake, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer
The hotel was very nice, as I told the receptionist, I had a peaceful night, the only thing was, it was to short. My son was there, for a pre-draft workout, which will be the same case, in Los Angeles, this weekend.

8/10 Good

rene, cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast made up for the outdated furnishings in rooms

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Pretty, but would not stay there again
It was pretty & peaceful but I would not stay there again because: 1) Major problem not being able to use my computer. They offer wireless service but there was absolutely NO signal strengh. Especially a problem since they're located on a college campus. 2) In my original reservation, as I explained to the clerk, for safety purposes as a woman travelling alone, I requested an interior entry. She accomodated my request by putting me in a ground floor room with an exterior sliding door, but neglected to tell me the building was empty and that I would be the only one staying in it...too scary! Obviously she did not understand my concerns. I had to carry all my things back to the front desk to be moved to a building with an exterior door to the same type of room, 1st floor with a sliding door and an entry door with only one regular lock! There were plenty of rooms available because she said it was their slowest time. She should have paid attention to my concerns and put me on a higher level floor.3) Lack of access to activities (shops, restaurants, etc.). I had to drive through the campus and take the freeway to get anywhere. 4)Bed was comfortable but the room was quite dated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A Good Place to Try
We have stayed at the Kellogg West Conference Center several times as it is close to the college our son attends. The staff is always helpful and professional, the rooms are nice, and the facility is in a beautiful setting. They offer a full breakfast which is a major step up from the usual 'continental' breakfast most hotels serve. My only complaint this time around is that the bed was lumpy and the pillow felt like the polyester insert had hardened over time. That being said, it is still a very nice place to stay. One thing to note: The address listed is Temlpe Drive but it is actually located on Horse Hill (which is off Temple)..

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort