Ratings based on 405 Verified Reviews

3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia-Verified Reviews
2 out of 5
by A verified traveller

Posted 16-Jul-2019
I did not like the house keeping staff, they keep on knocking on my door at 9:00 am asking when I was leaving. The smoke detector was on the desk, without batteries, I called the front desk they came over and brought batteries and installed the smoke detector. The out side walk and parking lot was dirty.
Comment from Hotel Management
16-Jul-2019 by jp, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
3 out of 5
by A verified traveller

Posted 14-Jul-2019
This place is what you can expect from a best Western. It's not 5 🌟 s but it's not motel 6 either. Plenty of parking. Between 20- 45 moons from the city depending on traffic. I would stay again.
Comment from Hotel Management
15-Jul-2019 by jp, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveller

Posted 14-Jul-2019
Very noisy location but were given earplugs which were a huge help. Room was clean and fine for one night. No breakfast.
Comment from Hotel Management
15-Jul-2019 by jp, Hotel Management
Dear guest, we do have breakfast from 6 am-9am. Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveller

Posted 9-Jul-2019
It was dirty! There was also trash in the pool. we checked in with four people and we only got 3 towels in our room and they didn’t have more available, we stayed 2 nights and got a total of 5 towels the whole time to use for showers and the pool which sucked but we managed. There wasn’t enough lights in the room, it was pretty dark. The cable also kept cutting out... the room was large though!! The staff was nice though!! And it’s cute!
Comment from Hotel Management
9-Jul-2019 by jp, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
1 out of 5
by A verified traveller

Posted 8-Jul-2019
This was the worse stay ever in my life at a hotel the manager should not be in control of nothing the worst attitude I ever seen she shouldn’t be in Managment they half clean the rm forget to take out trash even forget to bring you more towels
Comment from Hotel Management
9-Jul-2019 by jp, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
4 out of 5
by A verified traveller from Brigham City

Posted 7-Jul-2019
Very cute place! Bfast was great and the room was very clean. Pretty noisy is our only complaint.. but overall great!
Comment from Hotel Management
8-Jul-2019 by jp, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveller from Toronto

Posted 4-Jul-2019
Affordable Eastbay motel. On the basic side, but clean and convenient.
Comment from Hotel Management
4-Jul-2019 by jp, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveller

Posted 3-Jul-2019
Great hotel. One thing will stop me from future stays at this hotel is the train noise. All night and day train noise is the problem. Couldn’t get my rest.
Comment from Hotel Management
3-Jul-2019 by jp, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
3 out of 5
by A verified traveller

Posted 24-Jun-2019
Comment from Hotel Management
24-Jun-2019 by jp, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveller

Posted 20-Jun-2019
Comment from Hotel Management
21-Jun-2019 by jp, Hotel Management
Thanks for staying with us. We appreciate your feedback!