Game room

Reviews of Mount Airy Casino Resort - Adults Only

4.5 out of 5
Mount Airy Casino Resort - Adults Only
312 Woodland Road, Mount Pocono, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1066 out of 1778 reviews" "
Rating 8 - Good. 413 out of 1778 reviews" "
Rating 6 - Okay. 174 out of 1778 reviews" "
Rating 4 - Poor. 65 out of 1778 reviews" "
Rating 2 - Terrible. 60 out of 1778 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mount airy is a very nice hotel. Very clean, the staff is very helpful and friendly, the decor is lovely and the scenery is beautiful as well as peaceful. i would be coming back very soon. They have a spa but unfortunately it was booked at the time but the space was very clean as well. They have heated indoor pool with a bar area. if you looking to relax and unwind this is the place to go.
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 18, 2024
Thank you so much for your kind words, April! We're thrilled to hear that you enjoyed your stay at Mount Airy. We're sorry to hear that the spa was booked during your visit, but we're glad you found the rest of our amenities to your liking. We look forward to welcoming you back soon!

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was clean and beautifully decorated. The king size bed was comfy.
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 17, 2024
Thank you for your awesome rating! We can’t wait for your next visit!

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice I enjoyed myself
Stayed 3 nights in Apr 2024
Response from Mount Airy Casino Resort on Apr 17, 2024
Thank you for your awesome rating! We can’t wait for your next visit!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will go back.
Stayed 2 nights in Apr 2024
Response from Mount Airy Casino Resort on Apr 17, 2024
We are so happy to see that you enjoyed your stay at Mount Airy Casino Resort. We hope to welcome you back soon!

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The pool has a lot of mildew on walls and surrounding edges. The pool floor was very wet. Windows in and around the hotel need cleaning, carpets in the room were dirty. We have been here second time and have seen a major decline in the cleanliness of the facility:
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 16, 2024
Hi Jennifer, thank you for sharing your feedback with us. We're sorry to hear about your recent experience at our hotel. We take cleanliness very seriously and will address these issues with our team to ensure they are resolved promptly. We appreciate your continued loyalty and feedback.

4/10 Poor

Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool definitely was not heated, felt like cool bath water. The area in the pool where the jets are wasn't even hot. Flooring around the pool was very slippery.Wanted to pay cash for room at checkout and couldn't cause the person didn't know how to do it. Bathroom in room did not have a fan to pull out the steam from showering. There was a small shelf in the shower that you could barely fit anything on, not to mention that it blended right into the shower so you could hardly notice it. Hairdryer in the room could have been better as well. Only fridge in the room is prefilled with over priced soda, juice and alcohol. Also there are no vending machines to get anything from so had to run out to the store to get decently priced drinks for the night.
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 15, 2024
Thank you for sharing your feedback with us. We apologize for the issues you experienced during your stay. Your comments are valuable to us and we will address these concerns with our team to ensure a better experience for our guests in the future.

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 15, 2024
Thank you so much for the positive feedback! We're thrilled to hear that you found our service clean. We strive to provide a top-notch experience for all our customers. If you have any other feedback or suggestions, feel free to let us know. We appreciate your support!

10/10 Excellent

Jolie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with exceptional service and quality.
Stayed 2 nights in Apr 2024
Response from Mount Airy Casino Resort on Apr 14, 2024
Thank you so much for the kind words, Jolie! We are thrilled to hear that you enjoyed your experience with us. Our team works hard to provide top-notch service and quality, so we truly appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little couples getaway!
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 13, 2024
Hi Melissa, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your couples getaway. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very helpful and polite
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 13, 2024
Thank you for your kind words. We are proud of our clean rooms and friendly team and are happy to see you enjoyed your stay. We hope to welcome you back soon.

10/10 Excellent

Herbert, Paterson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 13, 2024
Thank you for your wonderful rating! We strive to provide five-star experiences and we are happy to see we hit the mark with you. We can’t wait to welcome you back.

8/10 Good

Rog

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mount Airy Casino Resort on Apr 13, 2024
Thank you for your positive rating. We hope to welcome you back soon and earn that fifth star!

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked it was adults only. We really enjoyed our entire stay and plan to come back.
Stayed 3 nights in Apr 2024
Response from Mount Airy Casino Resort on Apr 10, 2024
Thank you for your positive feedback! We're glad to hear that you enjoyed your stay at our adults-only property. We look forward to welcoming you back in the future for another enjoyable experience. Thank you for choosing us for your getaway!

10/10 Excellent

Crystal

Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 9, 2024
Thank you for your ExtraordinAIRY rating! We are happy to see you enjoyed your stay at Mount Airy Casino Resort and we can’t wait for your next visit!

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Apr 8, 2024
Thank you for the great rating, Rachel. Care to share any details?

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 6, 2024
Hi Philip, thank you for your kind words! We're thrilled to hear that you had an amazing experience with us. Your positive feedback means a lot to our team. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mount Airy Casino Resort on Apr 7, 2024
Thank you for the great rating. We’d love to know what made your experience great!

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Apr 3, 2024
Thank you for your wonderful rating! We’d love to learn more about your stay!

10/10 Excellent

Akiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Apr 6, 2024
Akiel, thanks for the rating. We’d love to learn more about what we did to earn it!

10/10 Excellent

Sheniqua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean and updated rooms
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Apr 3, 2024
Hi Sheniqua, thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and enjoyed our clean and updated rooms. We strive to provide the best service possible and we hope to welcome you back again soon!

8/10 Good

Belkys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to relax and play.
Stayed 4 nights in Mar 2024
Response from Mount Airy Casino Resort on Apr 3, 2024
Hi Belkys, thank you for taking the time to share your feedback with us. We're glad to hear that you found our place nice for relaxing and playing. If there's anything else we can do to make your experience even better, please let us know. We appreciate your support!

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Apr 3, 2024
We’re thrilled to hear you had a positive experience. Care to share any details?

10/10 Excellent

Oscar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
No e
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Apr 1, 2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. We appreciate your support!

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 31, 2024
Really appreciate the rating, Jenna. If there are any details you’d like to share about what we are doing well, we’d love to learn more!

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options could have been better and room service
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 30, 2024
Hi Jessica, thank you for sharing your feedback with us. We appreciate your input on the food options and room service, and we will definitely take your comments into consideration as we strive to improve our offerings. We hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful property. I love the all adults only. It’s so relaxing and so wonderful to have a little mini vacation where you don’t have to hear any children’s screaming or yelling. Everyone is nice. The staff is amazing. We enjoyed the indoor heated pool immensely. We will definitely be back.
Stayed 1 night in Feb 2024
Response from Mount Airy Casino Resort on Mar 29, 2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you enjoyed your stay at our adults-only property and that you found our staff to be amazing. We're glad you had a relaxing experience and loved the indoor heated pool. We look forward to welcoming you back!

2/10 Terrible

Drusilla

Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Apr 17, 2024
We are sorry to see that you were disappointed in your stay. We would like to learn about your concerns and ask that you reach out to us directly. We appreciate your feedback and hope you will give us another chance in the future.

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Apr 1, 2024
Thank you for the amazing review! We're thrilled to hear you had a positive experience with us. Your feedback is truly appreciated, and we look forward to serving you again in the future.

10/10 Excellent

Ronette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 28, 2024
Thank you for choosing Mount Airy Casino Resort. We are happy to see you had an ExtraordinAIRY stay and we can’t wait to welcome you back!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 28, 2024
Thank you for your ExtraordinAIRY rating! We are happy to see you enjoyed your stay at Mount Airy Casino Resort and we can’t wait for your next visit!

10/10 Excellent

John, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the room design and feeling I got once I seen my bed -- I will definitely be making another stay.
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 27, 2024
Hi John, thank you so much for your kind words! We're thrilled to hear that you enjoyed your room design and felt comfortable during your stay. We can't wait to welcome you back for another visit soon!

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hospitality. Loved how the room Offers a bible.
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 26, 2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you enjoyed our hospitality and the special touch of having a bible in the room. We look forward to welcoming you back again soon!

10/10 Excellent

Qiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent customer service and very clean
Stayed 3 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 26, 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Providing exceptional customer service and maintaining a clean environment are our top priorities. We hope to welcome you back again soon!

8/10 Good

Fairouz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 27, 2024
Thank you for your positive rating! We are happy to see you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Jarod

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean you would’ve thought it was COVID again. The smell of the cleanliness was refreshing. I’ll return here for the cleanliness alone ! The buffet food isn’t good at all! All the other restaurants are amazing especially the Asian & Italian options. Can’t wait to return.
Stayed 3 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 25, 2024
We are happy to see that you had a wonderful experience at Mount Airy Casino Resort! We strive to maintain a clean and comfortable environment for all guests. We will be sharing your concerns regarding the offerings at The Buffet with our culinary team. We can’t wait to welcome you back!

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 25, 2024
Thank you for the positive feedback! We strive to maintain a clean environment for all our guests. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 27, 2024
Thank you for your awesome rating! We are thrilled to see you had an extraordinAIRY stay and we can’t wait for your next visit.

10/10 Excellent

Katherine, Rego Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. I highly recommend. The only thing I recommend is that there should be a notice to book the spa in advance because It books up quickly.
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 26, 2024
Hi Katherine, thank you for your positive feedback and recommendation! We appreciate your suggestion regarding booking the spa in advance and will definitely take that into consideration to improve our services. We hope to welcome you back soon for another enjoyable stay!

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the room had a microwave & separate fridge to be able to store leftovers especially since dining was a bit overpriced. Overall, the staff were very helpful and friendly and we enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 25, 2024
Thank you for sharing your feedback with us. We appreciate your kind words about our staff and are glad to hear you enjoyed your stay. We'll certainly take your suggestions into consideration for future improvements. We hope to welcome you back again soon!

8/10 Good

Dylon

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 25, 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you enjoyed your experience with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support!

8/10 Good

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They said the pool was heated it was cold
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 25, 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the temperature of the pool. We will address this issue with our team to ensure it is properly heated for future guests. We appreciate your input and hope to welcome you back soon.

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our anniversary weekend there. It's a beautiful resort. The area is beautiful. The people were fantastic. So helpful and nice. It is pricey, but we think very much worth the cost.
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 26, 2024
Ramona, thank you so much for choosing to spend your anniversary weekend at our beautiful resort. We're thrilled to hear that you enjoyed the area, our fantastic team, and found it worth the cost. We appreciate your kind words and hope to welcome you back again soon!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Amenities
Great time . No complaining other then there is no fridge to keep drinks cold only the mini bar fridge!
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 23, 2024
We are thrilled to see you had a great time at Mount Airy Casino Resort. We appreciate your comments regarding a fridge and will take that into consideration as we look towards future improvements. We can’t wait to welcome you back!

10/10 Excellent

Gesualdo

Liked: Cleanliness, staff & service, property conditions & facilities
Spa is excellent
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 23, 2024
Thank you for reviewing your visit to Mount Airy Casino Resort. We are thrilled to see you enjoyed your stay, especially the Spa at Mount Airy. We can’t wait for your next visit!

6/10 Okay

Carlos

Travelled with partner
W
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 21, 2024
Thank you for rating your visit. We are sorry to see that we fell short of your expectations and would like to hear more about what we could do to improve.

10/10 Excellent

Harlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 20, 2024
Hi Harlie! Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that you had a great experience with our team and found our space to be clean. We appreciate your feedback and hope to see you again soon!

8/10 Good

Santiago

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent.. Some casino staff members could use some training on how to speak to people.
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 20, 2024
Hi Santiago, thank you for sharing your feedback with us. We're thrilled to hear that you had an excellent stay overall. We appreciate your insight regarding the casino staff and will address this with our team to ensure a positive experience for all guests.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet service for parking was free. They usually get your car pretty fast. But the restaurants and all of the staff we encountered were great ! And the pool was amazing as well. Just a wonderful experience!
Stayed 2 nights in Mar 2024
Response from Mount Airy Casino Resort on Mar 18, 2024
Thank you for reviewing your recent stay at Mount Airy Casino Resort. We are thrilled to hear that you had a wonderful experience. We take pride in our five-star service and can’t wait to welcome you back!

10/10 Excellent

Kimberly, Wilkes Barre

Travelled with partner
Liked: Amenities, property conditions & facilities
Very clean and staff are attentive
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 17, 2024
Thank you so much for your kind words! We're thrilled to hear that you found our space clean and our staff attentive. We always strive to provide top-notch service to our customers. We hope to see you again soon!

10/10 Excellent

Demetrios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, room was beautiful, parking was easy and they had valet that was friendly. Everyone was nice
Stayed 1 night in Mar 2024
Response from Mount Airy Casino Resort on Mar 16, 2024
Hi Demetrios! Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We hope to welcome you back again soon!