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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Reception
1 bedroom, individually decorated, individually furnished, desk
Indoor pool
Indoor wedding
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Parking available
  • Gym

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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Twin Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

1 bedroom, individually decorated, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, individually decorated, individually furnished, desk

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

1 bedroom, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
  • 388 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room with Sofa Bed

1 bedroom, individually decorated, individually furnished, desk

Family Room with Sofa Bed

  • Sleeps 4

Deluxe Room with Whirlpool Bath

  • Sleeps 2

Small Single Room

  • Sleeps 1

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Small Double Room

  • Sleeps 2

View all photos for Small Twin Room

1 bedroom, individually decorated, individually furnished, desk

Small Twin Room

  • Sleeps 2

View all photos for Connecting Room

Bathroom

Connecting Room

  • Sleeps 5

Standard Twin Room

  • Sleeps 2

View all photos for Standard Family Room

1 bedroom, individually decorated, individually furnished, desk

Standard Family Room

  • Sleeps 3

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, individually decorated, individually furnished, desk

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, individually decorated, individually furnished, desk

Family Room

  • Sleeps 4
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About the area

Map
Millbay Road, Plymouth, England, PL1 3LD

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.2 km
  • Theatre Royal, Plymouth - 5 min walk - 0.4 km
  • Hoe Park - 6 min walk - 0.6 km
  • University of Plymouth - 12 min walk - 1.1 km
  • National Marine Aquarium - 17 min walk - 1.5 km

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms - ‬2 min walk
  • ‪Dunya - ‬5 min walk
  • Walkabout
  • ‪KFC - ‬5 min walk
  • The Walrus

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly hotel in a shopping district
Consider a stay at New Continental Hotel, Sure Hotel Collection by Best Western and take advantage of dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or the steam room. The on-site British cuisine restaurant, Steve's Brasserie, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
Additional perks include:
  • An indoor pool and a children's pool
  • Full breakfast (surcharge), self parking (surcharge), and a porter/bellhop
  • Luggage storage, meeting rooms, and free newspapers
  • A 24-hour front desk, an elevator, and a TV in the lobby
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 99 individually furnished rooms include amenities such as free WiFi. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with digital channels
  • Highchairs, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from July 13 2025 to July 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with mobility issues should contact this property in advance.

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Does New Continental Hotel, Sure Hotel Collection by Best Western have a pool?

Yes, this property has an indoor pool and a children's pool. The pool will be unavailable from July 13 2025 to July 19 2025 (dates subject to change).

How much does it cost to stay at New Continental Hotel, Sure Hotel Collection by Best Western?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at New Continental Hotel, Sure Hotel Collection by Best Western on Aug 31, 2025 start from CA $86.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is New Continental Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Continental Hotel, Sure Hotel Collection by Best Western?

Self parking is available for GBP 7 per day. Limited spots are available.

What time is check-in at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is New Continental Hotel, Sure Hotel Collection by Best Western located?

This family-friendly Plymouth hotel is located in a shopping district, within a 10-minute walk of Plymouth Pavilions, Hoe Park, and Theatre Royal, Plymouth. Merchant's House and Bowling Green are also within 10 minutes. Plymouth Station is 16 minutes by foot and Devonport Station is 28 minutes.

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New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, quiet nights sleep and walkable to town centre and The Barbican.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and spacious. Lovely beds, great staff and directions on where to go. Overall, one of the best stays we have had.
Stayed 1 night in May 2025

10/10 Excellent

Kev

Liked: Cleanliness, staff & service
Stayed for work in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Stayed in the same room, which was great. Weather was brilliant.Great place to get away to.
Stayed 2 nights in Apr 2025

8/10 Good

Mona

Liked: Cleanliness, amenities, property conditions & facilities
We had a good holiday overall , but
Stayed 3 nights in May 2025

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay!

Great stay in this hotel and was very happy with every aspect. Single room was spacious and clean, with a comfortable bed and lovely shower. Reception staff were friendly and welcoming, as were the breakfast staff. Plenty of choice on the menu for breakfast too. Really central location for the Theatre, Pavilions and shopping too, so ideal. Will definitely stay there again if I visit Plymouth.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel.

Very welcoming staff and very clean and nice rooms. The eveing meal in Steves Brasserie was amazing as was the breakfasts. Great stay all round and i would definitely stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Efsun

Liked: Staff & service
Nice from the outside, but needs improvement inside The hotel has a charming exterior and is located in a great spot in Plymouth, which initially gave us high expectations. However, the interior felt a bit tired and in need of maintenance. The room wasn’t as clean or comfortable as we had hoped, and some facilities seemed outdated. With a little more care and attention to detail, this place could really live up to its potential. We hope to see some improvements in the future.
Stayed 1 night in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to event and dining options being central.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the cleanliness and helpful polite staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kudzai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location, and the delicious menus
Stayed 1 night in Dec 2024

6/10 Okay

Sarah

Liked: Staff & service
Staff were great, nice breakfast. The only issue we had was how it the room was, it was unbearable. No one slept. Windown opened only a cpuple of inches and a fan was provided but did nothing.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very comfortable room, cozy bed, good shower, nice and clean. Good facilities in the Hotel.
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool got free drink comfy room
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Property conditions & facilities
Ease of parking was great as in big city. Room was very comfortable and staff were very helpful and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service
No problems at all. Staff very friendly
Stayed 2 nights in May 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, room comfort

Perfect location

Perfect location for everything we needed. Lovely friendly staff. Rooms are dated compared to main reception area but pleasant enough. Room could have been cleaner but it wasn’t enough for me to complain about
Stayed 1 night in Mar 2025

8/10 Good

Tanaka

Liked: Cleanliness, property conditions & facilities
Although the carpet looked a bit haggard, the room and bed were very spacious, but the lack of AC during a heatwave was.. rough. Room service hours are very limited as well sadly, but there’s plenty of options for a late night meal nearby in the city centre. The continental breakfast was a bit lacking in terms of options, and some things we ordered (like the porridge and “heated croissants”) tasted very processed/chemical. The pool, gym and sauna/steam room is an amazing bonus with this hotel though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable accomodation with helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night

Great staff Fantastic price with swimming pool
Stayed 1 night in Mar 2025

8/10 Good

Martin

Staff very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city centre close to all facilities
Stayed 1 night in Dec 2024

4/10 Poor

Ken

Our hotel room was the worst we have EVER stayed in! We looked through the window at a bank of air con units which kept us awake all night with their constant throbbing noise even with the window closed. On top of that there was a squeaky fire door in the corridor right next to our room which was constantly being opened by late night revellers. I would not wish this room on my worst enemy!!!!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location,great leisure facilities, wonderful breakfast served in the morning,family room was spacious and comfortable.
Stayed 1 night in Aug 2024