Reception

Reviews of Family Hotel at Renaissance Square

3 out of 5
Family Hotel at Renaissance Square
1, Vazrazhdane Square, Plovdiv

Reviews

9.6

Exceptional

Rating 10 - Excellent. 58 out of 72 reviews" "
Rating 8 - Good. 13 out of 72 reviews" "
Rating 6 - Okay. 1 out of 72 reviews" "
Rating 4 - Poor. 0 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch customer service
Everything was flawless - service, location, uniqueness, cleanliness, etc. Dimitar couldn’t be more attentive and kind. I couldn’t recommend this place enough.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d travel to Plovdiv just to stay here!
The most spectacular stay ever. At arrival, we were met at the door by name. At check-in the owner, unsolicited, pulled out a map and showed us great sites to see, great restaurants to try, and the best routes to get there navigating the cobblestone streets in the dark. The whole building is exquisitely restored and painted in historical and traditional design. The room was very clean and fitted with mint condition antique furnishings. The bathroom was the only thing modern and it was spotlessly clean. The breakfast was homemade Bulgarian and was the best we had in our visit to the country. I cannot say enough. This place made me feel at home.
Stayed 1 night in Dec 2023

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Lovely room. Super helpful host. Excellent breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Evgeni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property at a great location. Superb!
This was a great properly and overall amazing experience. The owner displayed absolute superior customer service and was friendly, knowledgeable and helpful. We had a great time and would recommend the place to all of our friends.
Stayed 1 night in Jun 2023

10/10 Excellent

Sergei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family hotel, right at the border of old Plovdive, delicious breakfast. The owner was helpful, explained where to go, what to seee.
Stayed 1 night in Sep 2022

10/10 Excellent

miguel, helotes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy small hotel. Run by owner who does an excellent job in keeping guests comfortable. Home made breakfast was excellent. Right at the border with old town.
Stayed 1 night in Aug 2022

10/10 Excellent

Vesselin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitko is a great host! He takes pride in the work he's done with the beautiful house and would go to lengths to make your stay comfortable and convenient. We highly recommend it and can't wait to go back for a longer stay.
Stayed 1 night in Jun 2022

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just minutes way from the entrance to the old town, and also walking distance to the shopping/restaurant district. The owner (Dimitar) is extremely helpful and friendly, and speaks near-perfect English (he lived in the US). There is a parking right in front of the hotel, which is a plus near the old town. It's a great value for the money.
Stayed 1 night in May 2022

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
Great location. Beautiful accommodations. Gracious host. Delicious breakfast. Lovely town. Can’t wait to return
Stayed 1 night in Mar 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the heart of Plovdiv
Exceptional location adjacent to the historic district. Extremely friendly management. Comfortable, quiet room with fun details.
Stayed 1 night in Sep 2019

10/10 Excellent

Zvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic little hotel
Our stay was very good. The owner Dimitry was very kind and helpful. The location was fantastic and the room was comfortable.
Stayed 1 night in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Our host was the best. He gave detailed, excellent advice about what to do in the vicinity, and was always there with a smile and a helpful hand. Thank you! We thoroughly enjoyed our stay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Gwynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Very nice hotel with extremely helpful owner, great location with quick walking distance to old town center, and a delicious Bulgarian breakfast. I would return here!
Stayed 1 night in Sep 2018

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Really enjoyed the hotel. Great decor, very helpful check-in, outstanding breakfast, really good location for seeing Plovdiv's old city. Couldn't have been better!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and host
Small hotel centrally located near old town Plovdiv. Everything is in walking distance. The host speaks good English and is extremely friendly and very helpful for anything to do in the city.
Stayed 1 night in May 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dimitar is a wonderful host! Takes time to educate about the area and is very attentive to his guest's needs. Plovdiv is a wonderful town and a must see for European travelers!
Stayed 2 nights in Oct 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in beautiful city
Dimitri was the consummate host, introducing us to his beautiful city and wonderful hotel. Stay here and you will love it!
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
This hotel begins with ease in arrival plus the value of being in old town. Parking is convenient. Staff are outstanding in offering easy, valuable city guidance. The room is sparkling clean and breakfast is delicious with genuine local flavour.
Stayed 2 nights in Sep 2017

10/10 Excellent

Alpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a place
Very friendly and helpful hotel staff. He went the extra mile to help us with all travel arrangements. The hotel is also in an excellent location, right on the edge of the old town. Be sure to ask them to email you directions in advance as no taxi driver at the bus station seemed to know where the address was, and we ended up calling the hotel and asking them to speak to a taxi driver who was willing to wait and help us.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful character property with friendly helper
This hotel is outstanding with an ideal location on the edge of the pedestrianised heart of Plovdiv. This is a beautifully decorated old building with modern bathroom facilities. We loved our room. The owner is most welcoming and helpful. He provided us with a map and useful information when we arrived. Breakfast was very good. We could park right outside.
Stayed 2 nights in Jul 2017

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel owner couldn't have been more helpful, from helping with luggage, going through maps of the area, booking restaurants, giving information and places to see outside of Plovdiv to cooking a beautiful traditional breakfast! Couldn't recommend the hotel more.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded My Expectations
This small hotel has five rooms, which insures that Demater, the owner, gives everyone his undivided attention. He speaks fluent English, having spent two years in Atlanta, and when you check in he explains everything in detail, including wifi, local restaurants, best routes for sightseeing, etc. Breakfast is tasty and so satisfying that you may find it lasts almost until dinner, or at least until tea time. My room was quiet and comfortable, and the in-room TV picks up at least one English-language news station. Plovdiv should be on the itineray of anyone visiting Bulgaria. Its Roman amphitheatre is among the best preserved Roman ruins in Europe, while its narrow cobbled streets in Old Town evoke the long years of Ottoman occupation of Bulgaria. Just down the hill, there is the newer town which is filled with restaurants and shops and where crowds gather on weekends to make it lively and great for people watching. I hope to return to Plovdiv, and when I do I'll book my room at Renaissance.

10/10 Excellent

Sri, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience at this hotel and would stay there again without any doubt. Very family warm atmosphere.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mr W H, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hospitality.
Enjoyed our 2 nights greatly. Pleasant ambiance in the hotel and their staff. A great welcome for our first visit to Bulgaria... not the last visit!!

10/10 Excellent

Jon, Gibraltar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Renaissance
Dimitar was extremely friendly and helpful and the hotel was probably the cleanest I have ever stayed in!!

10/10 Excellent

senior citizen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Wonderful owner/manager who was most helpful in managing our plans.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, great staff and character.
Amazing , friendly staff with tons of charm. Only complaint is below average wifi. That's it.

10/10 Excellent

Canadians

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
The Renaissance Hotel is at the edge of Old Town Plovdiv which is a very interesting old town to explore. We were very lucky to be there when a concert of opera excerpts was put on in the old Roman coliseum not far from the Renaissance Hotel--it was a magical night under the stars listening to music and watching opera.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to see old Plovdiv
Great location to see old Plovdiv. The owner is really helpful and has great advice for travelers.

8/10 Good

Steven, American EXPAT in Italy

Liked: Cleanliness, property conditions & facilities
Comfortable and safe place
We were only there for one night, arriving late. The room was attractive, though a bit sparse, and the AC and TV were better than I expected. Bathroom was adequate in size and very clean. Location is good, near to the old town and the pricipale.

10/10 Excellent

Sebastian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
The service was really outstanding. Dimitar made you feel very welcome.

10/10 Excellent

Martha, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location
This boutique hotel is a gem. Our spacious room featured lovely wooden floors, area carpets, comfortable bed, and door to small exterior area. The bathroom had a large enclosed shower stall and that North American necessity so rare in Europe; wash cloths. The hotel is located on a small square in the heart of the Old Town, about a ten minute walk to the Roman Theatre and within easy walking distance of most tourist sites. Our host, Dimitr, went out of his way to make our stay an enjoyable one. When we had difficulty finding the hotel he met us in his car and led us in. He offered excellent suggestions for dining and gave explicit directions for sites we wished to visit. Breakfasts in the morning were delicious and substantial. We highly recommend this hotel.

10/10 Excellent

David, Bedford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plovdiv on Business
The Hotel is located in easy walking distance of the old town. It is a small 19th century style hotel (5 rooms) with a Restaurant, Garden and Cafe. The staff are extremely helpful and are happy to go that extra mile to ensure that your stay is comfortable. I was in Plovdiv on Business but this hotel would suit most types of traveler. Breakfast is served to personal taste with a local Bulgarian flavor. Otherwise the Restaurant and Garden are seasonal depending on tourist demand and weather.

8/10 Good

Ivycat, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserves to succeed
Very good hotel, and the owner could not have been more helpful or concerned that we got the very best out of our stay in Plovdiv (though not in any insincere kind of way. He did seem genuinely interested). This town has much more to offer than we had at first realised.

10/10 Excellent

Edna Erspamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager is exceptionally helpful, speaks English well, made all sorts of reservations for us. He makes the place exceptional!!!

10/10 Excellent

Brigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, next to old town, the service couldn't have been better

10/10 Excellent

lucille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Saban

Stayed 2 nights in Sep 2023

8/10 Good

Nicholai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

María Guadalupe Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención 💯
Stayed 2 nights in Jun 2023

10/10 Excellent

Noel

Stayed 2 nights in Oct 2022

10/10 Excellent

Runar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel in Plovdiv
Had a great stay at Family Hotel At Renaissance Square. Nice and clean room and perfect location with walking distance to the old city and to the pedestrian zone. The host is super nice, helpful and made a great breakfast for us. He even helped us get to the train in time. Recommended with all my heart!
Stayed 1 night in Jul 2022

10/10 Excellent

Anders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt lille hotel i den gamle bydel.
Dejligt hotel i gåafstand til både den gamle og nye bydel. Pænt og rent værelse med aircondition. Rummeligt badeværelse. Dejlig individuel tilberedt morgenmad. Meget venlig vært med stor viden om byen og gode tips til spisesteder og seværdigheder. Vil helt sikkert bo her igen når jeg kommer til Plovdiv igen.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliche Atmosphäre. Sehr gute und hilfreiche Unterstützung bei allem was man unternehmen will.
Stayed 4 nights in Sep 2019

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Wir wurden erwartet und sehr herzlich begrüßt. Wir erhielten sehr gute Informationen und Ratschläge für das geplante Sightseeing.
Stayed 1 night in Apr 2019