Plaza de Espana Tours and Activities

Really impressed by the location, friendly staff and quality of the room. When we had a problem with the TV it was promptly sorted out.

The hotel grounds and general location exceeded expectations. The beach was such an added bonus because it’s cleaned daily and the sand and sea is great. The best attribute was the staff. Not a single unpleasant person. Everyone happy, attentive and conscientious. The negatives were that the hotel and numerous buildings and consequently feels like 3 hotels in one. The tower in the photos and then buildings around the perimeter, which I hadn’t appreciated before arrival which means there were many more holiday makers than expected. Logistically though the high quality and hard working staff ensured the consistency of good service. RUI could have also given the entertainment staff more time off which would have improved the diversity of the entertainment schedule too. For example there could have been a range of external entertainment included such as tributes and Spanish dancing rather then the same entertainment staff presenting every night albeit with enthusiasm

I would recommend the place for everyone, our stay was very pleasant and we enjoyed every minute of the trip. The staff very friendly and very helpful.