Find Hotels & Resorts for Couples in Playa del Carmen from CA $260

"Everything was great. Maybe except for the room service. Tried to order room service for breakfast and they told us that the buffet is open. So they only delivered fruits and coffee. Phone in the room didn’t worked for a couple days. We were so disappointed, so we didn’t used the room service as much as we wanted too. But overall everything is great!"

"great spot close to everything making it walkable and convenient "

"Our stay was good. The condition of the walk ways was bad. There are holes on the walkways. Our first night there going to dinner my husband sprained his ankle very bad due to a very cracked sidewalk. We had to go to the medic. Please vix the sidewalks as many others may fall and ruin their vacation. My husband had to stay in the room and ice his ankle and elevate it. It's not the way to have a vacation. Even though my husband had to stay in the room I had a nice time. Exercise on the beach was great. The activities were great. Kendal, Julio and Adele are really a great team. They are so lively and fun to be around. They encourage everyone. I joined Kendal's bracelet making class and it was great! Regardless of the injury we did have a good time. The food was good as well! "

"Great staff lots of options for dining and entertainment. Loved our stay. "

"Great for family. "

"The property had a lot to offer in regards to dining and entertainment/activities. There was always someone available to help with answering questions and setting up reservations. We especially enjoyed the spa treatment on our last day. "

"Entire stay was great, rooms were clean and beautiful. Food was great no matter where you ate. Service was great. Lots of options for food and drinks and always something going on to check out and keep busy or just relax at the pools! Only downside was the lack of beach but there was lots of pools! Would go again!"

"Staff are very friendly "

"The people have excellent customer service"