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Great hotel. Food needs improvement. Overall it's a really nice place
I would highly recommend this resort! We go every October and it's absolutely fantastic, they never fail to cater to any and every needed. We got married this year at the resort and they treated us like royalty for sure. The food was fabulous, drinks were delicious, rooms were more than comfortable, ...
My husband and I spent 4 nights here following our wedding in Chicago. The staff was amazing - especially our concierge Aline, along with Freddy the bellman and our wait staff at the buffets and restaurants. Our room was clean and luxurious, and we loved the peaceful location with a private patio ...
Stayed in the Platinum suite and it was absolutely wonderful. Right when we arrived they whisked us over to the Platinum concierge for check in and they had everything ready to go. They even had made us a couple dinner reservations for that night at a couple of the restaurants so we could go have ...
We stayed w/ our 8 & 4 years old boys from 10/07 to 10/14 CONS: -Check in took forever -Food was not diversified (stayed at other all inclusives to judge) -Our bedroom was not cleaned the last 2 nights!!! Unforgivable!!! -Salesguys are on you everyday to sell you their timeshare. This is so annoying!!! ...
Overall experience was good. That is what I expected based on previous visits. Buckets and towels catching roof leaks were an UN-pleasant surprise. Other then that it was a good experience.
This was our second trip to this resort. Still the same great place. Has been updated and rooms are very nicely appointed with comfy beds and pillows. Good was great with a wide variety to choose from. The staff work tirelessly to provide excellent service. Brenda, Brallan and Alberto provide excellent ...
This hotel is in a prime location and is just beautiful! Incredible value for money, clean, well kept and very comfortable! Activities at this hotel are amazing and there is always something to do and the staff all over the resort could not be more helpful! Already planning my next trip
Staff was superb! Unique experience because if the eco friendly environment and the jungle!
Great hotel, Great eterntaiment, great service. Over all very excellent. We loved everything about it. And would definitely come back!!
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