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Promt, courteous check in. Room was in area I requested. Jeremy at buffet was excellent server with great personality. Jose' and Alejandro are great at the quiet swim up bar. Activities pool was very active!! Big property with lots to do and see. Would stay again.
Excellent staff, location and dinners. The rooms were very comfortable and the grounds are nice. Really need to work on the breakfast menu. It was a buffet with below average food. Other than that one very minor detail, the experience was fantastic. We highly recommend the Royal Hideaway.
This hotel is beautiful, on the beach with the added perk of having the local town just steps away. We enjoyed the pools and beach, and went shopping in the local stores. The hotel is also a spa with great amenities but a little pricey. I had a great massage at the spa, but also had a massage on ...
I travel a fair amount. The service and value provided by this hotel is amazing. The staff went above and beyond several times including "negotiating" with my airport transportation when it did not arrive. I can't wait to go back.
They missed up with our reservations the rooms that we blocked were not available anymore so they apologize and upgraded to a better room!!! Then the check in time also was delayed to 5:00 pm instead of 3:00 pm but they offered a credit towards our stay Overall I would recommend this Resort because ...
The hotel overall is nice, it was right in the middle of bars, restaurants, night clubs, and other grocery stores. The bad thing was we didnt have water for a day, we couldnt shower or wash our hands or use the faucet. We had to use some other room to shower and we only had 30 mins to do so. To make ...
It's a nice hotel, right on 5th street, the beds are bit hard and it can be noisy, but they provide earplugs. Perfect if you want to be right in the center of the action. Not perfect if you want a quiet experience.
Great Location, you are right in the middle of all the action of Quinta Avenida, it's not beach front so be aware it's a 12 min walk to closest beach or a shuttle ride away to kool beach. But really nice place for open minded travelers.
This is a lovely small hotel just off fifth avenue close to beach and restaurants with a calm courtyard and pool and friendly staff. A favorite place to soak in Mexican sun, food, hospitality, friendliness, sea. I always feel like I'm at a spa when here. Enjoy!
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