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Overview of Wyndham Garden Playa del Carmen

Photo gallery

Exterior
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Wyndham Garden Playa del Carmen

3 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaya del Carmen Maritime Terminal16 min walk
    Popular LocationYucatek Divers16 min walk
    AirportPlaya Del Carmen, Quintana Roo (PCM)2 min drive
    Popular LocationPlayacar Golf Club5 min drive

Choose dates to view prices

  • Suite, 1 King Bed, Non Smoking (One-Bedroom)

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking (One-Bedroom)
  • Superior Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking
  • Superior Room, 2 Queen Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Room, 2 Queen Beds, Non Smoking

About this area

Playa del Carmen

Located in Playa del Carmen's Playacar neighborhood, Wyndham Garden Playa del Carmen is in the city center and near the beach. Quinta Avenida is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Yucatek Divers and 3D Museum of Wonders are also worth visiting. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Playa del Carmen Maritime Terminal - 16 min walk
  • Yucatek Divers - 16 min walk
  • Central Square - 3 min drive
  • Nuestra Senora del Carmen Catholic Church - 3 min drive
  • Playacar Golf Club - 5 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • Playa Garden — 1 min walk
  • Lara & Luca — 7 min walk
  • Casa Sofia — 8 min walk
  • El Nero — 11 min walk
  • Perché no — 12 min walk
View in a map

About this property

Wyndham Garden Playa del Carmen

3-star Playa del Carmen hotel in Playacar, near Quinta Avenida
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All rooms are soundproofed and offer free WiFi and free local calls. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include premium bedding and rainfall showerheads.
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Count on Us (Wyndham)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 179 for adults and MXN 99 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - October 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

You may also like

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 179 for adults and MXN 99 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen
Wyndham Del Carmen Del Carmen
Wyndham Garden Playa del Carmen Hotel
Wyndham Garden Playa del Carmen Playa del Carmen
Wyndham Garden Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Can I cancel my reservation for free at Wyndham Garden Playa del Carmen and receive a full refund?
Yes, Wyndham Garden Playa del Carmen offers free cancellation on select room rates, because flexibility matters! Please refer to Wyndham Garden Playa del Carmen cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Wyndham Garden Playa del Carmen?
As of Jan 23, 2021, prices found for a 1-night stay for 2 adults at Wyndham Garden Playa del Carmen on Jan 29, 2021 start from CA $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Wyndham Garden Playa del Carmen have a pool?
Yes, this property has an outdoor pool.
Is Wyndham Garden Playa del Carmen pet-friendly?
No, pets are not allowed at this property.
How much is parking at Wyndham Garden Playa del Carmen?
Self parking is free at this property.
What time is check-in at Wyndham Garden Playa del Carmen?
Check-in is from 3 PM - 3 AM.
What time is check-out at Wyndham Garden Playa del Carmen?
Check-out is at noon.
Where is Wyndham Garden Playa del Carmen located?
Located in Playacar, this hotel is 0.7 mi (1.2 km) from Quinta Avenida and 1.6 mi (2.5 km) from Mamitas Beach Club. Xcaret Eco Theme Park and Xplor Theme Park are also within 6 mi (10 km).
4.0
Very good
Rating 5 - Excellent. 290 out of 835 reviews
5 - Excellent 35%
Rating 4 - Good. 348 out of 835 reviews
4 - Good 42%
Rating 3 - Okay. 127 out of 835 reviews
3 - Okay 15%
Rating 2 - Poor. 48 out of 835 reviews
2 - Poor 6%
Rating 1 - Terrible. 22 out of 835 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel -close to 5-th ave))
Stayed 1 night in Feb 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
We read other reviews saying the AC was shut down. It was incredibly muggy and humid with a very strong mold odor right when you walked into the front lobby. Our room also smelled of mold and there was visible black mold inside the bathroom walls and doorway and black all around the central AC vent. The windows do not open so there was no way to even open and air the room out. At checkout I looked above reception and even the main vent had visible black mold all around.
Stayed 1 night in Jan 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to The Quinta Avenida. Other than that, the food was awful, my sliding glass door was left unlocked every day, and there was no hot water during the whole stay. I complained but nothing was done about the security or the recycled food or the hot dogs cut up in place of ham for breakfast, the lack of sanitary hot water to disinfect before handing food and to wash the sheets and towels. It’s a wonder that there wasn’t an outbreak of major illness in this hotel. It should be taken off of the Expedia list of hotels.
Stayed 7 nights in Dec 2019

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service
Property is nice but not really up to Wyndham standards. Housekeeping Staff was not considered of guest sleeping. A few of them parked themselves by our room to chit chat loudly
Stayed 1 night in Jan 2020

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Extreamly Bad
Breakfast was the worst one I have ever had until now. And the hotel's client portfolio was extreamly bad. They didn't know how to behave in the hotel.
Stayed 1 night in Dec 2019

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