Title: Wyndham Garden Playa del Carmen (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1587167&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wyndham Garden Playa del Carmen Travelers step from tranquil garden oasis into Playa del Carmen's vibrant culture, with an outdoor pool perfect for soaking up the Mexican sunshine ## Photo gallery for Wyndham Garden Playa del Carmen ![Exterior - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/c393aec1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e4d492f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/bb8c02dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/d4140feb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e60814e9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wyndham Garden Playa del Carmen offers a free breakfast buffet and manager's reception. Enjoy poolside loungers, a lush garden, express check-in, and a shuttle to Mamitas Beach and Xplor Theme Park. ## Reviews 8.0 Very good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![Room, 1 King Bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/44c9ffc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Premium bedding Rainfall showerhead Hair dryer - 301 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom) ![Suite, 1 King Bed, Non Smoking (One-Bedroom)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/d46648e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (One-Bedroom) 8.0 Very good 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Premium bedding Rainfall showerhead Hair dryer - 538 sq ft - Sleeps 4 - 1 King Bed - Garden view ### View all photos for Superior Room, 2 Queen Beds, Non Smoking ![Superior Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/9c684fce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, Non Smoking 8.2 Very good 37 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Premium bedding Rainfall showerhead Hair dryer - 269 sq ft - Sleeps 4 - 2 Queen Beds - Garden view ### View all photos for Superior Room, 1 King Bed, Non Smoking ![Superior Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/ae8176ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking 7.8 Good 29 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Blackout drapes/curtains Premium bedding Rainfall showerhead Hair dryer - 269 sq ft - Sleeps 2 - 1 King Bed - Garden view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Wyndham-Garden-Playa-Del-Carmen.h1587167.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Wyndham-Garden-Playa-Del-Carmen.h1587167.Hotel-Information) ## About the area Located near the beach, Wyndham Garden Playa del Carmen is in Playacar, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Mamitas Beach and popular attractions include Xplor Theme Park and Xcaret Eco Theme Park. Don't miss out on a visit to Xel-Há Park. Spend some time exploring the area's activities, including golfing. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62232%2C-87.08675&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=39GBlqI_nN8LvYpvBe2-IBJXSU4=) Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 16 min walk \- 1.4 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 19 min walk \- 1.6 km - Xaman Ha Aviary 14 min walk \- 1.2 km - Playa del Carmen Maritime Terminal 16 min walk \- 1.3 km - Playacar Golf Club 18 min walk \- 1.5 km ### Getting around - Cancun Intl. Airport (CUN) 46 min drive ### Restaurants - La brioche 14 min walk - McDonald's 7 min walk - Taqueria El Ñero 10 min walk - The Admiral 6 min walk - Rolandi's 5 min walk ## About this property ### Wyndham Garden Playa del Carmen Upscale hotel near Quinta Avenida Located close to Mamitas Beach and Xplor Theme Park, Wyndham Garden Playa del Carmen provides a free breakfast buffet, a free daily manager's reception, and a garden. The on-site restaurant, Playa Garden, serves breakfast. Free in-room WiFi is available to all guests, along with laundry facilities and a 24-hour gym. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Free self parking - Multilingual staff, a banquet hall, and 3 meeting rooms - A 24-hour front desk, a computer station, and smoke-free premises - Guest reviews give top marks for the helpful staff and location Room features All 196 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and free toiletries - LCD TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/af22d893.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Playa Del Carmen Playacar - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 1,004 reviews CA $112 CA $140 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.2 Wonderful 1,105 reviews CA $134 CA $171 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet friendly 8.4 Very good 848 reviews CA $75 CA $95 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/ebabb713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.0 Very good 657 reviews CA $73 CA $96 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,009 reviews CA $149 CA $185 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/e0579876.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free WiFi 8.2 Very good 575 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=862618&PinnedHotelID=862618&HadPinnedHotel=true®ionId=-1&adults=2) ![42-inch LED TV with cable channels, TV](https://images.trvl-media.com/lodging/10000000/9740000/9738500/9738414/9728f897.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Angelo's Ejidal - Pool - Breakfast included - Kids pool - Parking included 8.8 Excellent 685 reviews CA $68 CA $95 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=9738414&PinnedHotelID=9738414&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,752 reviews CA $69 CA $88 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/4c2196d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 822 reviews CA $115 CA $143 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=18953301&PinnedHotelID=18953301&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/b9bfa9e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illusion Xpress (Attraction Hotel Deluxe) Downtown Playa del Carmen - Pool - Breakfast included - Free WiFi - Air conditioning 7.6 Good 355 reviews CA $45 CA $64 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1587167,4632218,70558507,37070571,15990017) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends - A restaurant - Free daily manager's reception ### Restaurants on site - Playa Garden ### Things to do - 24-hour gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business center - 3 meeting rooms - Computer station - Conference center ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Braille/raised signage - Elevator (51 inch wide door) - Front entrance ramp - Grab bar in shower (43 inches high) - Low-height electrical outlets in bathroom - Pool access ramp on site - Visual fire alarm - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Local culture and ecosystem education - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 3 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g., directions) Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Holiday Inn Express Hotel Playa Carmen Holiday Inn Express Playa Carmen Wyndham Garden Playa Carmen Hotel Wyndham Garden Playa Carmen Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen Holiday Inn Playa Del Carmen Playa Del Carmen Holiday Inn Express Playacar Riviera Maya Wyndham Garden Playa Del Carmen Riviera Maya Mexico Holiday Inn Express Playa Del Carmen ## Frequently asked questions ### Does Wyndham Garden Playa del Carmen have a pool? ### How much does it cost to stay at Wyndham Garden Playa del Carmen? ### Is Wyndham Garden Playa del Carmen pet-friendly? ### How much is parking? ### What time is check-in at Wyndham Garden Playa del Carmen? ### What time is check-out at Wyndham Garden Playa del Carmen? ### Where is Wyndham Garden Playa del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wyndham Garden Playa del Carmen Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.4 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 461 8 - Good 251 6 - Okay 158 4 - Poor 69 2 - Terrible 63 ## Reviews ### 8/10 Good #### Danielle Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great. ##### Danielle Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Irisis Jan 7, 2026 Liked: Cleanliness, staff & service, property conditions & facilities This was my second time staying at the Wyndham Hotel in Playa del Carmen, and overall, I had a pleasant experience once again. The location is fantastic, and the staff remains welcoming and friendly. However, I did notice that the bathroom curtains looked quite old, with visible stains and a bit of mold. Additionally, the towels looked quite old and yellowish. Aside from these areas for improvement, my overall experience was enjoyable. ##### Irisis Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Yanira Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates. ##### Yanira Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Jose Jun 16, 2025 Room was nice cool and combtarble beds ##### Jose Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Rosa May 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is super nice and accommodating. Their shuttle service went above and beyond in taking us around. The room was nice, modern and super clean. The food was fantastic. ##### Rosa Stayed 1 night in May 2025 ### 8/10 Good #### Ayde Sep 19, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape. Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef ##### Ayde Stayed 3 nights in Sep 2025 ### 8/10 Good #### Veronica Mar 12, 2025 Liked: Cleanliness, staff & service Good location. The hotel is not that far from the beach/ferry. I like that it was quiet and that it included a hot breakfast. The room was clean, beds were comfortable. The only thing I did not like was the moldy smell in my room. I brought that smell with me home :/ ##### Veronica Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Enrique Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good xlnt ##### Enrique Stayed 1 night in Mar 2025 ### 8/10 Good #### Richard Feb 23, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Solo trip The staff was very friendly. There is a lot of people that use the breakfast. You may be in a lineup to get in if they’re doing a tour. Iowa State here before and it is a little ways away from everything. The rooms could use some upgrades. ##### Richard Stayed 3 nights in Feb 2025 ### 4/10 Poor #### Candida Jul 3, 2025 As soon as we open the room to the room a roach came crawling out. Then the shower was soapy and when water would be turn on, it would not drain properly. Also, for laundry you have to be on a schedule to use washer and dryer, it would be nice to have at least one washer/dryer that you don’t have to be in schedule as we didn't have the time for that. Food was edible. ##### Candida Stayed 1 night in Jul 2025 ### 6/10 Okay #### Emilia Feb 21, 2025 Liked: Staff & service In general it was clean and had great service. However the gym was dark, no water no paper towels or cleaning solution to clean equipment after use. ##### Emilia Stayed 1 night in Feb 2025 ### 10/10 Excellent #### PEGGY Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The staff was very polite and helpful. I picked this hotel because I was told they had handicapped accomodations. Raised toilet seat etc. I was not given any handicapped accomodations. I cannot walk well and there was no food on the property in the evening. It was a far walk for me to anywhere in the area. ##### PEGGY Stayed 6 nights in Apr 2025 ### 8/10 Good #### lety Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of the hotel is very convenient if you want to travel around and have a rental car. In general we had a nice stay, however our room was very basic, room was nice and spacious, but lacked little amenities or services that I was expecting. To make myself clear, this is a good hotel, but has way too much room for improvement. My room was rather large in size, however we did not have a sitting area, there was only a desk and a desk chair, most hotels have a nice chair/sofa for you to sit down and get dress or relax. We did not have a safe, nor a hair dryer. We had to ask the front desk to get a luggage rack and an ice bucket. I was not expecting resort level services, but I was certainly expecting the basic amenities to get a nice sleep and the room equipped to comfortably be able to get a good night sleep, and to have the resources to cleanup comfortably and keep my valuables safe. Not so bad, but could improve. ##### lety Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Mark Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable from the ferry for the motivated person. Budget friendly, and I got a significant discount online 2 days prior to arrival via Expedia. Staff were very helpful and let me check in early because there was another room available. They let us eat breakfast the morning we arrived and there were options that were like lunch (pasta and meat) so that was our lunch for the day (breakfast goes to 11 am). Excellent breakfast options such as eggs, pasta, meat, pastries, cereal, fresh fruit, jello, chips and toppings. Workout facility clean and has a variety of cardio and dumbbells. Rooms were a bit stark but we were just staying the night. No mini fridge. ##### Mark Stayed 1 night in Mar 2025 ### 4/10 Poor #### Jose Mar 1, 2025 Liked: Staff & service Disliked: Property conditions & facilities The property itself was not bad. The rooms were of a good size. It was the dressing of the rooms. Towels were old, stained and had holes. Shower curtain was hanging literally by threads. Sheets and covers were old and stained. Curtains and furniture had paint stains and paint drops on them. Furniture was old and losing its veneer layers. Staff did what they could with what they were given. ##### Jose Stayed 14 nights in Feb 2025 ### 6/10 Okay #### Lloyd Apr 18, 2025 Disliked: Amenities Plumbing issues, reported early in morning to reception, theybtold me maintenace will address asap. Did not happen, so i had to leave and left my luggage at reception appx. 9am. They said, i cannot get a new room until 3pm at normal checkin. Go figure the logic. I could not wait to debate, was already late for doctor appt. Got back at 2.30, provided a new room and they really thought they we doing me a great service. ##### Lloyd Stayed 2 nights in Apr 2025 ### 8/10 Good #### ANG Jan 4, 2026 Liked: Cleanliness Not too far away from ADO bus and maritime port. ##### ANG Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Carlos Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo supe exelente ##### Carlos Stayed 1 night in Nov 2025 ### 6/10 Okay #### matthew Jan 20, 2026 Liked: Cleanliness Just a mid range place , nothing really bad. But nothing really good , ohh except really bad breakfast, everyday yukk ##### matthew Stayed 2 nights in Jan 2026 ### 8/10 Good #### Paula Dec 2, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Habitacion ##### Paula Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Paven Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk agent very hospitable ##### Paven Stayed 1 night in Aug 2025 ### 6/10 Okay #### Raul Dec 23, 2025 Liked: Amenities, property conditions & facilities Bedrooms need a bit more cleaning, shower curtain had mold, only 1 receptionist doing check in’s so it took forever to get to me, breakfast was ok but I had to ask to restock the eggs couple times until they did. ##### Raul Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Maria Jul 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff, very clean ##### Maria Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Sandeep Apr 25, 2025 Liked: Cleanliness, staff & service, amenities Looks ok for a quick 1 night stay. ##### Sandeep Stayed 1 night in Apr 2025 ### 8/10 Good #### Olga Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I wish stuff in the front desk have a list of restaurants around them and the type of good they provide ##### Olga Stayed 7 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Trendy Space, Prime Location, Roof Pool, Gym!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-NEW-Trendy-Space.h103775235.Hotel-Information) > > [Menesse 32 - 106](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-32-106.h33015704.Hotel-Information) > > [Etéreo, Auberge Collection](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information) > > [Singular Joy Downtown Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Joy-Downtown-Hotel-Residences.h33690351.Hotel-Information) > > [Sabbia 302 by Tripintravel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sabbia-302-By-Tripintravel.h27289289.Hotel-Information) > > [Playa Kaan 20 by Vimex](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Kaan-20-By-Vimex.h20252078.Hotel-Information) > > [Palmares by Playa Moments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmares-By-Playa-Moments.h18047435.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Hotel Ambra](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information) > > [El Faro 3 BR Beachfront](https://www.expedia.ca/Playa-Del-Carmen-Hotels-El-Faro-3-BR-Beachfront.h32787155.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Arenis Playa del Carmen by Stella Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Arenis.h41264628.Hotel-Information) > > [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > > [Apartment for Rent in Valle Aurora 2 BDR 8 min from the Sea!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Vrbo-Property.h108738784.Hotel-Information) > > [Ahava Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ahava-Hotel-By-GuruHotel.h46223173.Hotel-Information) > > [Miranda Condos by Happy Address](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Miranda-Condos-By-Happy-Address.h32268496.Hotel-Information) > > [Pueblito Escondido Luxury by Mistik](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Pueblito-Escondido-Luxury-By-Mistik.h1746066.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information)