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Thompson Playa Del Carmen - Adults Only

Photo gallery for Thompson Playa Del Carmen - Adults Only

Featured Image
Beach nearby, sun loungers
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas

Overview of Thompson Playa Del Carmen - Adults Only

Thompson Playa Del Carmen - Adults Only

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Alegría Shopping Mall2 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationMamitas Beach Club6 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)6 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Thompson Playa Del Carmen - Adults Only is connected to a shopping center. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach Club. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours. Guests love the hotel's central location.

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Nuestra Senora del Carmen Catholic Church - 4 min walk
  • 3D Museum of Wonders - 4 min walk
  • Mamitas Beach Club - 6 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • La patrona de playa — 2 min walk
  • Bovino's — 2 min walk
  • Plank — 2 min walk
  • Po Thai — 2 min walk
  • Starbucks — 2 min walk

About this property

Thompson Playa Del Carmen - Adults Only

Elegant adults-only beach hotel
At Thompson Playa Del Carmen - Adults Only, spend the day playing on the nearby beach then return to dine at one of the hotel's 3 restaurants. All 92 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with digital channels, and other amenities include minibars and premium bedding.
Thompson Playa Del Carmen - Adults Only offers 92 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 15 per night)
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–noon: USD 22-40 per person
  • 3 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Lifeguards on site
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa services

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Dogs welcome
Up to 40 lbs

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 40 per person (approximately)
  • Airport shuttle fee: USD 220 per vehicle (roundtrip)
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thompson Playa Carmen Hotel
Thompson Playa Carmen
Thompson Playa Carmen Hotel Playa del Carmen
Thompson Playa Carmen Playa del Carmen
Thompson Carmen Carmen
Thompson Playa Del Carmen
Thompson Playa Del Carmen - Adults Only Hotel
Thompson Playa Del Carmen - Adults Only Playa del Carmen
Thompson Playa Del Carmen - Adults Only Hotel Playa del Carmen

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 410 out of 590 reviews
5 - Excellent 69%
Rating 4 - Good. 106 out of 590 reviews
4 - Good 18%
Rating 3 - Okay. 45 out of 590 reviews
3 - Okay 8%
Rating 2 - Poor. 13 out of 590 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 590 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !!! Will be back soon
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with group
Liked: Staff & service, property conditions & facilities
Un hotel para recomendar, la atención de todo el mundo fue excelente
Stayed 4 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel in the middle of everything, shops
Stayed 6 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was very nice !
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. The staff were really friendly. The place is beautiful and clean. I felt safe. I will definitely go back. :)
Stayed 6 nights in Jun 2021