[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Shore At 46th Hotel Days unfold with poolside relaxation while nights buzz with energy near Quinta Avenida. Travelers can work out at the gym before lounging by turquoise waters. ![Rooftop terrace](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/1a650f2b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Snack bar](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/9e87fd7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/746e2c74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/32cf2659.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/803e9647.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Shore At 46th Hotel, near vibrant Quinta Avenida, offers a peaceful retreat with a poolside bar and comfy sun loungers. Guests enjoy ocean views from the garden and access to a 24-hour fitness center. Multilingual staff ensures a seamless stay experience. 8.2 Very good ## Popular amenities - Bar - Pool - Gym - Kitchen - Housekeeping - Pet-friendly ## Room options ### Check availability for these dates Tonight [Oct. 19 - Oct. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Deluxe Room | Private kitchenette](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/77f2601a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV - 150 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/02a899c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV - 150 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ![Deluxe Apartment, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/9db9a91a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV - 150 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Junior Suite](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/905bf11d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV - 150 sq ft - 1 bedroom - Sleeps 4 - 2 King Beds ![Junior Suite, 3 Bedrooms, Pool View | View from room](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/289ad39e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 3 Bedrooms, Pool View ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV - 150 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ![2 bedrooms, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/f9352d33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms, Pool View ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV - 150 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![Junior Suite, 3 Bedrooms](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/e5b9ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 3 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV - 150 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Shore-At-46th-Hotel.h30954837.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Shore-At-46th-Hotel.h30954837.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63680%2C-87.06386&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3noVOjrPTflNNR7CM6YSwCrlARc=) 44Th Street 1St North Avenue Coco Beach, Zazil Ha, Playa del Carmen, QROO, 77710 #### What's nearby - Mamitas Beach - 3 min walk - 0.3 km - Playa del Carmen Main Beach - 5 min walk - 0.4 km - Quinta Avenida - 8 min walk - 0.7 km - Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km - Punta Esmeralda Beach - 6 min drive - 1.8 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪San Lucho Mezcaleria - ‬2 min walk - ‪Pizza Italia - ‬2 min walk - ‪De Local - ‬2 min walk - ‪Quinta Parilla - ‬2 min walk - ‪Colectivo Mexicano Cervecero - ‬2 min walk ## About this property ### The Shore At 46th Hotel Hotel near Playa del Carmen Main Beach Mamitas Beach and Quinta Avenida are located near The Shore At 46th Hotel, which provides a poolside bar, a terrace, and a garden. Free in-room WiFi and a 24-hour gym are available to all guests. You'll also find perks like: - An outdoor pool along with sun loungers - A roundtrip airport shuttle (surcharge), a free beach club on site, and a porter/bellhop - Luggage storage, a 24-hour front desk, and an elevator - A front-desk safe, wedding services, and outdoor furniture Room features All 82 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes. More amenities include: - Bathrooms with showers and hair dryers - 32-inch TVs with Netflix, streaming services, and satellite channels - Wardrobes/closets, balconies, and separate sitting areas ## Similar properties ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/2fcb233b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Beach Boutique Hotel & Spa Downtown Playa del Carmen - Pool - Spa - Free WiFi - Restaurant 7.8 Good 224 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/38000000/37240000/37233100/37233031/f7674934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Macondo Quinta Avenida Residences Luis Donaldo Colosio - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 33 reviews CA $51 CA $65 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=37233031&PinnedHotelID=37233031&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/25c74d6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.2 Very good 631 reviews CA $55 CA $73 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment, Balcony, Garden View | Living room](https://images.trvl-media.com/lodging/117000000/116560000/116558600/116558590/3321af3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Siaan Zazil-ha - Pool - Parking included - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=116558590&PinnedHotelID=116558590&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/107000000/106940000/106936200/106936151/92a62fee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cond. Sur 307, Dep-401 Nuevo/lujo/ Jacuzzi/sauna Ejidal - Air conditioning - Gym CA $65 CA $141 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=106936151&PinnedHotelID=106936151&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/100000000/99970000/99967700/99967686/6f04e3f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RELAX AND QUIET PLACE Q.R. - Pet-friendly - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=99967686&PinnedHotelID=99967686&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/71000000/70530000/70529600/70529567/w1124h826x0y0-360e8776.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Adelita just 5 minutes walking to the public beach. Luis Donaldo Colosio - Hot tub - Kitchen - Free WiFi - Air conditioning 9.0 Wonderful 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=70529567&PinnedHotelID=70529567&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/114000000/113920000/113913100/113913047/bf2b4ac8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe studio in Playa de;l Carmen, pool, security 24/7, great location! Playa del Carmen Centro - Kitchen - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=113913047&PinnedHotelID=113913047&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102050000/102041000/102040928/c7ffa750.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newly renovated Studio in a centrally located property in Playa del Carmen Playa del Carmen Centro - Pool - Pet-friendly - Free WiFi - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=102040928&PinnedHotelID=102040928&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/101000000/100310000/100306000/100305973/a5024c43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Studio, Few steps to the beach 2 Downtown Playa del Carmen - Kitchen - Air conditioning - Outdoor space - Microwave [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=100305973&PinnedHotelID=100305973&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Onsite parking available only on request ### Food and drink - A poolside bar ### Things to do - 24-hour gym - Free beach club - Outdoor pool ### Family friendly - In-room crib - In-room kitchenette - In-room microwave - In-room refrigerator - Outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Outdoor furniture - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 2 buildings - 5 floors - Built in 2018 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 32-inch TV with satellite channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water - Kitchenette - Microwave - Minibar - Oven - Refrigerator - Separate dining area - Stovetop ### More - Air conditioning - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 3:00 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per day Welcoming dogs and cats only ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 1200 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: USD 1200 (one-way), (up to 12 years old) - Pet fee: USD 25 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash ### We should mention There is limited hot water on site Pool access available from 9:30 AM to 9:30 PM ### Property is also known as Shore 46th Hotel Playa del Carmen Shore 46th Hotel Shore 46th Playa del Carmen Shore 46th The Shore At 46th Hotel Hotel The Shore At 46th Hotel Playa del Carmen The Shore At 46th Hotel Hotel Playa del Carmen ## Frequently asked questions ### Does The Shore At 46th Hotel have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:30 AM–9:30 PM. ### Is The Shore At 46th Hotel pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per day. ### What time is check-in at The Shore At 46th Hotel? > Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours. ### What time is check-out at The Shore At 46th Hotel? > Check-out is at noon. ### Does The Shore At 46th Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 1200 per vehicle applies. ### Where is The Shore At 46th Hotel located? > Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach, and Quinta Avenida. Coco Beach and Playa 38 are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Shore At 46th Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 51 8 - Good 22 6 - Okay 4 4 - Poor 7 2 - Terrible 9 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 2/10 Terrible #### Ivan Apr 10, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ivan Stayed 14 nights in Mar 2020 ### 10/10 Excellent #### Manuel Apr 5, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy limpio personal amable estancia muy amena ##### Manuel Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Katarina Mar 31, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Shore is a fantastic place to stay in and it has a great service. ##### Katarina Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 30, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is good, they give you free passes to a beach club a few blocks away ##### Verified traveller Stayed 4 nights in Mar 2020 ### 10/10 Excellent #### José Gabino Mar 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Extraordinario ##### José Gabino Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 27, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Shore at 46th is my go-to location to stay in Playa Del Carmen Sybil ##### Verified traveller Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 27, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones son espectaculares, muy limpias, muy equipadas, una belleza, para nuestra mala suerte cuando fuimos estuvo cerrado la cocina, el gym, el bar, el spa, etc, pero es comprensible por la situación en la que nos encontramos, el rooftop también muy bonito, el único pero son las camas del rooftop, estan muy manchadas y algunas tienen quemaduras de cigarro, en todo lo demás el hotel es bellísimo. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 21, 2020 ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Kristen Mar 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay at The Shore at 46th Hotel I really enjoyed my recent stay at The Shore at 46th Hotel. The location was perfect, so close to the beach and away from the noise of 5th Ave but close enough to walk to everything. The front desk staff were super friendly and helpful. Only two things that could be improved: the hot water in the shower was not constant and the bed was a bit hard for me. Everything else was great. The unit was spotless and had everything I needed. I also really appreciated the beach passes to Martina Beach which was so nice. Thank you for everything. I will be back. ##### Kristen Stayed 5 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller Mar 16, 2020 Disliked: Staff & service, amenities, property conditions & facilities They charge you for every little thing! They check every towel for stains any make up or anything and charged 10 dollars for a small stain on a towel upon check out, they basically take your deposit before you finally check out !!! Beds are hard as a rock and sheets feel like you’re sleeping in sand paper!!! NEVER AGAIN!!! Also the spa isn’t even in service so basically you have a rooftop pool with and small little gym and oh no water is given at all. Nickel and dime you for anything. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Pascal Mar 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Great pool. Great room. Great staff. Better than expected. ##### Pascal Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Julio Mar 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelentísimo Super cómodo y confortable , pasamos 6! Dias muy contentos y satisfechos ❤️ ##### Julio Stayed 5 nights in Mar 2020 ### 10/10 Excellent #### Vinicius Mar 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Hotel Hotel novo com estacionamento próprio coberto. Quarto e cama confortáveis. Equipe do hotel simpática e atenciosa com destaque ao pessoal da recepção. Próximo a quinta avenida, mas de uma parte menos movimentada da avenida. ##### Vinicius Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Mar 6, 2020 ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### WILLIAM Mar 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay again if in the area Great location in Playa de Carmen and easy access to centro and 5th street. Was there for three nights and would stay again if in the area. ##### WILLIAM Stayed 3 nights in Feb 2020 ### 4/10 Poor #### Irela Feb 28, 2020 Liked: Cleanliness, amenities i arrived at 3:01 pm on february 21st. upon arrival they told me to wait. at 3:25 pm they gave me the room 109. i went upstairs and saw that it had only 1 king bed and 2 double beds. i went downstairs to complain because i reserved an apartment with 3 king size beds because we were two couples and our mother in law. at first the guy at the counter told me that NO, what i paid wasnt the price for a 3 king size bed apartment. i showed him my reservation where it said CLEARLY that there were 3 beds and he told me "oh yes we have a problem with expedia and that is wrong" i told him that that was not my problem because i paid for 3 king beds so in the end he told me that they didnt have more space for us and the only thing they could offer was to convert the sofa in a bed. HORRIBLE. then the internet of ROOM 109 for some bizarre reason never worked and we had to take internet from the routers from other rooms. when i went down again to complain now for the internet a lady with yellow ends in the hair asked me "why are you so mad" i was like really do you want to go there? very rude woman during all our stay. the first day nobody went to clean the rooms. and there was no soap. so we had to call many times to the reception i have to clarify that the rest of the staff is nice except from that lady. but the very basic hotels aspects of these place are bad. EXPEDIA do something about this 3 beds no 3 king size beds. never happened before to me ##### Irela Stayed 5 nights in Feb 2020 ### 10/10 Excellent #### Camilo Ernesto Feb 27, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran experiencia Playa del Carmen Excelente limpieza y ubicación inmejorable ##### Camilo Ernesto Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Josh, Vancouver BC Feb 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I didn’t have hot water for almost 24 hours. We booked a unit with 3 king size beds, however we only got 1 king size bed and 2 double beds! I was told they don’t have any unit with 3 king size beds. ##### Josh Stayed 6 nights in Jan 2020 ### 4/10 Poor #### Alberto Feb 16, 2020 Liked: Room comfort Disliked: Staff & service #### muy mal servicio bonito lugar Mal servicioEn general no dan agua no funciona el aire acondicionado en el restaurante de la azotea no estuvieron una hora sin personal nos trajeron la comida en mal estado y tarde en la recepción los encargados y los recepcionistas no le dieron importancia a nuestras quejas ##### Alberto Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 10, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, cleanliness, helpful staff, quiet, kitchenette. ##### Verified traveller Stayed 11 nights in Jan 2020 ### 8/10 Good #### Verified traveller Feb 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The pros: Spacious, tasteful decor, nice appliances and kitchen utensils. The staff were friendly, helpful, and spoke English. Luis and Omar deserve special mention. But if you phone the front desk and they put you on hold, it might be forever. So hang up, and go down and talk to them in person. The hotel is near the beach, stores for groceries and produce, two convenience stores, and some restaurants. Our suite had a safe. The neighborhood is fairly quiet, unlike most places near 5th Avenue. For hot water, turn the taps clockwise. Then wait. Very patiently. The housekeeping service was acceptable, but we had to be proactive in requesting and obtaining toilet paper and some missing towels. The cons: The in-room wifi connection was sometimes good, but often unusable. It frequently disconnected, especially in the evenings. The wifi in public areas seemed better. Also, the gym was fairly well equipped, but it is closed from around 10 pm to 9 am. They open the roof-top lounge at 7:30 am, so why not open the adjacent gym too? Regarding the roof-top lounge, the music was always too loud, so we avoided the lounge altogether. Quiet background music is what they need. Also, the hotel has no laundry machines. The stairways are not all well-lit, and there are no handrails. Beside each stairway are glass panels that have some sharply angled corners. I cut my hand on one, so avoid touching them. Except for the unreliable wifi, most of the issues are minor, and I recommend this hotel. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 4, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Beautiful Hotel - Terrible Wifi Positives: Our housekeeper Gabby was incredible & honestly made our stay at The Shore at 46th Hotel bearable. We left her a very nice tip as she is the only person at the property who seemed to be able to fix any of our issues. The room was very clean & modern just like in the photos. The pool is beautiful & has a nice view. The 2 bartenders/servers at the rooftop pool bar were very professional & provided attentive service. Negatives: The front desk was useless. The wifi in our room did not work our entire trip & cellular service/data couldn't reach our interior courtyard room on the 1st floor. We stayed at the hotel for 5 nights & made the front desk aware of our wifi outage multiple times per day. Each day they told us that "maintenance would come to the room." Maintenance only came to the room once that we saw & they wedged a wifi router in between 2 pieces of bamboo outside (exposed to the elements) on our patio. Even this did not fix our issue. I understand that some people go on vacation to "escape & get away from the world" but that is not possible for us as small business owners. We have to be able to check in on our businesses daily while we enjoy vacation. This hotel should not advertise free wifi when it is not obtainable in EVERY room. I would have rather the hotel invested in infrastructure for the wifi & charged us $5 per night to use it & it ACTUALLY WORED. Cocktails at the rooftop pool bar start at $8USD. The food is average & overpriced. ##### Verified traveller Stayed 5 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Feb 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It was a good experience. It was a very nice hotel/residence. It is more of an airbnb. It is quiet and relaxing. A couple of minutes away from a beach club. And you can start walking 5ta avenida in 5 minutes. the room was cleaned everyday. The room had 2 bedrooms both with king beds. And 2 living rooms with sofas. A/C worked great. Counted with fridge, stove, dishwasher... really good stay for the price. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Feb 4, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parfait, ménage régulier dans la chambre et en plus quelques attention sur le lit comme les roses c’était vraiment gentil ##### Verified traveller Stayed 10 nights in Jan 2020 ### 2/10 Terrible #### Christina Jan 26, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Refund was promised and still not received. No hot water in showers no Wifi and cramped. Not 4.9 stars in any way. ![](https://a.travel-assets.com/ugc/hotel-reviews/E8F62DD5F85F523883E58E867D3683723510778F1580005663655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christina Stayed 4 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [The Reef 28 Hotel & Spa - 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