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Overview of Paradisus La Perla - Adults Only - All Inclusive

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Beach nearby, white sand, beach umbrellas, beach towels
4 outdoor pools, pool umbrellas
4 outdoor pools, pool umbrellas
4 outdoor pools, pool umbrellas

Paradisus La Perla - Adults Only - All Inclusive

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • -hour vacancy between guest room stays

Explore the area

    Popular LocationPunta Esmeralda Beach6 min walk
    Popular LocationPlaya 8812 min walk
    Popular LocationGuadalupe Church19 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Paradisus La Perla - Adults Only - All Inclusive is next to a golf course and on the waterfront. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. 3D Museum of Wonders and Yucatek Divers are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.
Popular Location

What's nearby

  • Punta Esmeralda Beach - 6 min walk
  • Playa 88 - 12 min walk
  • Guadalupe Church - 19 min walk
  • Grand Coral Golf Riviera Maya - 4 min drive
  • 28 de Julio Square - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • La Pirata — 3 min drive
  • De Local — 3 min drive
  • El Guero Marisqueria Veracruzana — 3 min drive
  • 500 Gramos Grill — 3 min drive
  • Club de la Cerveza — 3 min drive

About this property

Paradisus La Perla - Adults Only - All Inclusive

Elegant adults-only beach property
Catch some rays at the nearby beach or spend the day relaxing at Paradisus La Perla - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants. All 394 rooms offer thoughtful touches like free minibar items and bathrobes, as well as comforts such as Egyptian cotton sheets and down comforters. Free WiFi and furnished balconies are standard, as are Smart TVs with cable channels.
Paradisus La Perla - Adults Only - All Inclusive offers 394 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include free minibar items and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of Yes
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for No between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–11 AM
  • 14 restaurants and 1 coffee shop/café
  • 4 swim-up bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • DVD player
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center (25000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Pool umbrellas

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch Smart TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus La Perla Adults Only All Inclusive
The Reserve for Adults at Paradisus Playa del Carmen
Paradisus Playa del Carmen La Perla Adults Only /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 630 out of 998 reviews
5 - Excellent 63%
Rating 4 - Good. 220 out of 998 reviews
4 - Good 22%
Rating 3 - Okay. 78 out of 998 reviews
3 - Okay 8%
Rating 2 - Poor. 42 out of 998 reviews
2 - Poor 4%
Rating 1 - Terrible. 28 out of 998 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was incredible. We booked a reserve swim up room and I would highly recommend. The staff were so attentive to your every need and even after the first couple hours of being there had our names memorized and made us feel so welcome. The room was amazing and the daily turndown service was so detailed that it looked like a brand new room every day. So many different food options to choose from and our personal “butler” scheduled everything and anything we needed from dinner reservations at all of the amazing restaurants and everything down to our covid swab to return home. Never had an experience like this at any other resort we have stayed at. 1000/10 and will most definitely be booking here again in the future!
Stayed 6 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY CLEAN and SAFE for coronavirus. Felt safer at resort than most places in the States. The service was AMAZING and did not disappoint. Highly suggest choosing Paradisus for your trip to Playa Del Carmen. Paradisus is Gourmet All Inclusive so the food you eat is the best you can have and will cater to your dietary needs or allergies. If traveling without kids ensure you book The Reserve Adults Only. You have your own private side of the property with La Palapa for the Best food options and service from Miguel, Reneu and Ingrid was the sweetest hostess! Alfredo at the pool stays attentive and caters to all your requests, bartenders make amazing cocktails and keep them flowing. Housekeeping was phenomenal, wish I had the ladies names but it was room 1116 Feb 21-28th. I had my clothes drying on the balcony and she was so kind and folded them when dry! 5 star service right there! Highly suggest making dinner reservations as soon as you arrive to the hotel at Fuego and Mole for sure. We rented a car and explored town a bit and went to Walmart for items we forgot. Gift shop has extremely marked up prices. They also do on-site Covid antigen tests so you don’t have to stress about getting tested before heading back home.
Stayed 2 nights in Feb 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Food was great. Disappoonted in the property not being adults only on one side like we booked. It was communicated and there was very little area left to seperate from children. Lots of ammenties that were listed in booking were not offered due to covid. Could have seperated families and adults only in rooms and at dining arras, as one side family and one side adult only even though it was reduced capacity. I am very impressed in the cleanliness, temp checks and sanitizer availability.
Stayed 6 nights in Oct 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was beautiful and the facilities were well built and maintained. Good gym, well designed pool areas, clean beach, etc. The resort is VERY large and is divided into half “adults only” and half “everyone welcome/family section”. They do a good job keeping a share of the amenities separate but this is NOT an adults only resort. They also do charge extra for some amenities (and the minibar in the room is pathetic- there is no coffee maker in the standard room). Overall the food was pretty good, drinks ok, and service pleasant (though I was disappointed by having to ask for things and often being denied because they were not included).
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the facility, but my concern was beach not. Clean and to manny outsiders and to manny rock on the beach that was not able to enjoy
Stayed 4 nights in Mar 2020