Title: The Reef Playacar Beach Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Reef Playacar Beach Resort & Spa On private beach with outdoor pool, near Playacar Golf Club ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/c119bb66.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/11bd8ac2-aaab-4dc7-9a46-1801d6f990fc-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Garden](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/e62dcc4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/604e2d70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/fa356cfa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playacar Golf Club, The Reef Playacar Beach Resort & Spa offers a beachside getaway with all-inclusive options. Enjoy beach massages and treatments at Ome spa, sailing, volleyball, three restaurants, and a poolside bar with high-speed WiFi. 8.2 Very good ## Popular amenities - - - - All-inclusive - Bar - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/0c978793.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 15 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Refrigerator LED TV Ceiling fan Blackout drapes/curtains Shower/tub combination - 291 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/7430fab0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Balcony Air conditioning Free rollaway/extra beds Refrigerator Free minibar items LED TV Ceiling fan Blackout drapes/curtains - 291 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/00dbcfa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Garden View - 290 sq ft - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/1c8018f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium with Garden View - 290 sq ft - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/246f5826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.2 Very good 145 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Refrigerator LED TV Ceiling fan Blackout drapes/curtains Shower/tub combination - 291 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/af07cb8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Garden View - 290 sq ft - Sleeps 4 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/201e694d_edited_ec31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds 9.0 Wonderful 18 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Refrigerator Free minibar items LED TV Ceiling fan Blackout drapes/curtains - 291 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/ee060ba7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium with Garden View - 290 sq ft - Sleeps 4 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897679/92ea0a63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 917 reviews CA $727 CA $727 total includes taxes & fees Oct 20 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61258%2C-87.08553&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nwsx2DBi_elr1ijXPpByDGBLfts=) Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710 #### What's nearby - Playacar Golf Club - 3 min walk - 0.3 km - Playacar Beach - 3 min walk - 0.3 km - Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km - Quinta Avenida - 19 min walk - 1.7 km - Playa del Carmen Main Beach - 4 min drive - 2.5 km #### Getting around - Cancun Intl. Airport (CUN) - 54 min drive #### Restaurants - ‪La Terraza - ‬13 min walk - ‪Turquesa - ‬9 min walk - ‪La Barra Artesanal - ‬8 min walk - ‪Il Portico - ‬2 min walk - ‪Cancun Pool Bar - ‬6 min walk ## About this property ### The Reef Playacar Beach Resort & Spa Family-friendly resort near Quinta Avenida Playacar Golf Club and Playacar Beach are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina, and a swim-up bar. With a private beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body wrap, reflexology, and a Swedish massage at Ome, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include kayaking, surfing/body boarding, and scuba diving. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additional perks include: - An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - Free bicycle rentals, tennis courts, and beach towels - Beach umbrellas, a porter/bellhop, and a front-desk safe - Guest reviews say great things about the beach locale and helpful staff Room features All 198 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Other amenities include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, shower/tub combinations, and hair dryers - 32-inch LED TVs with premium channels - Balconies, refrigerators, and free extra beds ### All-inclusive details All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkeling Surfing/body boarding ### Land activities Bicycling Fitness facilities Volleyball ### Lessons/classes/games Aerobics Dancing Language ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - 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Pool - All-inclusive - Spa - Free WiFi 8.6 Excellent 2,542 reviews CA $277 CA $277 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/1000000/330000/328200/328185/b5349f75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Kids pool 7.8 Good 1,002 reviews CA $196 CA $245 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=328185&PinnedHotelID=328185&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/6ada8d80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Playacar All Inclusive Playacar - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,386 reviews CA $278 CA $347 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) ![Table tennis, music library](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8e1b6e1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,337 reviews CA $265 CA $265 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - 3 restaurants - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Botticelli - Chula Vista - Terraza Grill ### Things to do - 18-hole adjacent golf course - Beach volleyball - Billiards/pool table - Boat tours - Children's pool - Fishing - Foosball table - Free bicycle rentals - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Parasailing - Sailing - Scuba diving - Shopping - Snorkeling - Surfing/bodyboarding - Tennis - TV in common areas - Yoga classes ### Family friendly - Children's pool - Free children's club - Free rollaway/extra bed - Free supervised activities for children - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 5,167 square feet of conference space - Business center - Computer station - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Marina - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Sauna - Spa open daily - Swedish massages ### Accessibility - No elevator - Tile flooring in room ### More - 18 buildings - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 1998 - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LED TV with premium cable channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.77 per accommodation, per night - Destination fee: USD 1.24 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Reef Playacar All Inclusive Beach Resort Reef Playacar Beach Reef Playacar Beach Resort Reef Playacar All Inclusive Beach Resort Playa del Carmen Reef Playacar Beach Playa del Carmen Reef Playacar All Inclusive Beach Reef car Inclusive Resort ## Frequently asked questions ### Does The Reef Playacar Beach Resort & Spa have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at The Reef Playacar Beach Resort & Spa? > As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on Oct 19, 2025 start from CA $192.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Reef Playacar Beach Resort & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Reef Playacar Beach Resort & Spa? > Self parking is free at this property. ### What time is check-in at The Reef Playacar Beach Resort & Spa? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at The Reef Playacar Beach Resort & Spa? > Check-out is at noon. ### Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa? > Some rate plans available at this property are all-inclusive. ### Where is The Reef Playacar Beach Resort & Spa located? > Located in Playacar, this beachfront resort is next to a golf course and within a 10-minute walk of Mayan Ruins of Playacar and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Reef Playacar Beach Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Amenities ### 8.4 Staff & service ### 9.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 459 8 - Good 285 6 - Okay 144 4 - Poor 60 2 - Terrible 62 ### 8/10 Good #### Antonia Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Swim-up bar was awesome. Property is on the beach and you can see the ocean even from the pool! ##### Antonia Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Nickson Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome place and people! ##### Nickson Stayed 6 nights in Sep 2025 ### 8/10 Good #### Juan Pablo Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The staff was very friendly and the food is excellent. ![View from the pool. ](https://a.travel-assets.com/ugc/hotel-reviews/b2407f6a-98a0-4519-81a4-63b164f7dfd8-1756774743579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Pablo Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### MARIDETH Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are nice. Comfortable. ##### MARIDETH Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### kristin Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the animals that roam the property ![](https://a.travel-assets.com/ugc/hotel-reviews/09e50992-833d-4830-98dc-0adeac0d2f64-1757593286559.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/97b8626e-b775-4608-816b-c64f5e33dcb3-1757593306457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kristin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Valeria Anahi Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beach ##### Valeria Anahi Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Sergio Oct 4, 2025 Disliked: Amenities Eco hotel, nature around the rooms. In my opinion, not good food, buffet flavor average, not much variety. Sadly, not the same teeatment for hispanic guests than others.. ##### Sergio Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Citlaly Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect just the animals a little scary but other than that perfect ##### Citlaly Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Vessma Mary Jun 11, 2025 Liked: Cleanliness, property conditions & facilities Enjoyed our stay, recommended ![](https://a.travel-assets.com/ugc/hotel-reviews/9172a557-cbad-42be-9a4b-591997cfa4dd-1749611570229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8a46f3cf-b66e-46fb-aba5-2a52f6849ab4-1749611571039.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8f58cc15-e915-46bc-81c4-1eac494424f0-1749611571576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vessma Mary Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Nathaly Valentina Haro Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### Nathaly Valentina Haro Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Amy Aug 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Limited food option Bed Comfort excellent ##### Amy Stayed 3 nights in Aug 2025 ### 8/10 Good #### Oyuky Sep 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Loved the hotel it was beautiful and so peaceful. The rooms were very clean. What I did not like about this hotel was the attitude of the staff, for example we asked the gentleman at bar in the lobby for 2 foam cups and spoons for our kids cereal, the face he made us left us speechless, made us feel so uncomfortable. Never the less we didn't do all inclusive because we weren't gonna be in the hotel so for us everything being clean and beautiful was worth it. ##### Oyuky Stayed 2 nights in Sep 2025 ### 8/10 Good #### Allan Aug 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were friendly and made sure needs were met. The inclusive mea ##### Allan Stayed 5 nights in Aug 2025 ### 8/10 Good #### Stacy Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small and intimate feeling. Natural location with lots of beautiful landscaping. ![](https://a.travel-assets.com/ugc/hotel-reviews/5d6a2d43-937c-47d4-9681-1e9ed74f50d2-1755262282560.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stacy Stayed 6 nights in Jul 2025 ### 8/10 Good #### Dante Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The properties gardens and landscaping is so beautiful and very well maintained. ##### Dante Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### LUIS ANGEL Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All was great ##### LUIS ANGEL Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Cerian Jul 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful stay! A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you! ##### Cerian Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Harry Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Mice and clean on the beach ##### Harry Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Emily Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great spot for a friends get together! The staff was very accommodating and fun! We especially loved Moses for the activities and Mauricio at the pool bar! ##### Emily Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Josephine Oct 1, 2025 Liked: Staff & service We found bed bug in our room. During the power outage, the property should provide emergency light or generator. And the cook should wear a cap at work especially during the power outage, the cook was sweating. She is using her clothes to wipe. So gross. ##### Josephine Stayed 3 nights in Sep 2025 ### 8/10 Good #### Vicki Jun 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bartenders and activity folks were amazing they made vacation great for me ##### Vicki Stayed 7 nights in May 2025 ### 10/10 Excellent #### SANDRA P Jun 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities everything was very nice ##### SANDRA P Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Sandra Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This location is very safe, quiet and beautiful. We are grateful that it has enriched our experience in Mexico. ![](https://a.travel-assets.com/ugc/hotel-reviews/d0320208-e121-473c-bc15-7cb921d3b5f8-1751159791421.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b1967c2a-84b7-4e49-9f6a-d0fbbf6f84d1-1751159795372.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dc920785-3af9-4ee0-b6c7-b93343752a15-1751159796187.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cab8bd80-687b-4081-8f07-67a638bed0a6-1751159791676.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Aliah Jun 21, 2025 Liked: Staff & service, property conditions & facilities Great family resort, everyone was so nice and accommodating. The food was good especially the Mexican restaurant loved the black beans. The drinks definitely on point love the mojito and the pool was never crowded my kids had a ball ##### Aliah Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Daniel Jul 2, 2025 Pros: Friendly staff and good location. 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