Title: The Reef 28 Hotel & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Adults-only hotel with 3 restaurants and 2 hot tubs ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/c2b762c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/8eb30234-5c59-4752-bacb-2ef1b8e80898-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![1 bedroom, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/87ee5963.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/d28427bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/696c3c85.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Reef 28 Hotel & Spa is steps from Mamitas Beach and Quinta Avenida. Guests enjoy the rooftop terrace with an outdoor pool and poolside bar. Three on-site restaurants offer diverse dining. The central location and yoga classes at the gym provide convenience and wellness. VIP Access 8.8 Excellent ## Popular amenities - - - - - - Hot tub VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![1 bedroom, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/e5928f51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, 2 Queen Beds 8.8 Excellent 120 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Sofa bed Ceiling fan Blackout drapes/curtains Separate bedroom - 482 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ![1 bedroom, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/f2572511.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxurious Master Suite 9.6 Exceptional 12 reviews ### Highlights Furnished balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Dining table Flat-screen TV Separate bedroom - 1079 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Deluxe Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/075fc0c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, 1 King Bed 8.2 Very good 21 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Sofa bed Ceiling fan Blackout drapes/curtains Separate bedroom - 482 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Luxurious Grand Master Suite, Partial Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/482f0747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxurious Grand Master Suite, Partial Ocean View ### Highlights Furnished balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Dining table Flat-screen TV Separate bedroom - 1479 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Deluxe Junior Suite, Partial Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/b2c4960d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, Partial Ocean View 8.0 Very good 1 review ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Sofa bed Ceiling fan Blackout drapes/curtains Separate bedroom - 482 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ![Deluxe Junior Suite, City View](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/60e89a2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, City View ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Sofa bed Ceiling fan Blackout drapes/curtains Separate bedroom - 482 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ![1 bedroom, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/87ee5963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, Work & Play ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Ceiling fan Rainfall showerhead - 482 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ![1 bedroom, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/8d12e794.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxurious Grand Master Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Dining table Flat-screen TV Separate bedroom - 1479 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Elite Junior Suite](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/3bd3176f_edited_a71d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Junior Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Ceiling fan Blackout drapes/curtains Separate bedroom Rainfall showerhead - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63218%2C-87.06737&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-gh75kOvgdhHyUQoAoVF_7owhVE=) 1 Ave. Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720 #### What's nearby - Quinta Avenida - 2 min walk - 0.2 km - Playa del Carmen Main Beach - 3 min walk - 0.3 km - Mamitas Beach - 3 min walk - 0.3 km - Quinta Alegría Shopping Mall - 5 min walk - 0.5 km - Central Square - 13 min walk - 1.1 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Amorino - ‬1 min walk - ‪El Diez, Parrilla Argentina - ‬2 min walk - ‪Cachito - ‬1 min walk - ‪Las Helodias - ‬1 min walk ## About this property ### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Luxury hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites provides an adjacent golf course, a poolside bar, and a rooftop terrace. Treat yourself to a body scrub, a deep-tissue massage, or hydrotherapy at Okom, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, 2 bars, and a business center. In addition to a steam room and a sauna, guests can connect to free in-room WiFi, with speed of 50+ Mbps. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas - Free self parking and valet parking - Buffet breakfast (surcharge), tour/ticket assistance, and concierge services - A 24-hour front desk, bicycle parking, and an elevator - Guest reviews speak highly of the dining options, pool, and central location Room features All 120 rooms include comforts such as furnished balconies and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes. Guest reviews speak positively of the clean, spacious rooms at the property. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries, and hair dryers - 50-inch flat-screen TVs with cable channels - Wardrobes/closets, separate sitting areas, and microwaves ### All-inclusive details All-inclusive room rates at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) ### Land activities Fitness facilities ## Similar properties ![6 restaurants, international cuisine](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/9779d27f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Downtown Playa del Carmen - Pool - All-inclusive - Spa - Free WiFi 8.6 Excellent 2,578 reviews CA $228 CA $228 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/a3c28551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - 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Adults Only - All Inclusive Riviera Maya - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 2,671 reviews CA $607 CA $607 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=913424&PinnedHotelID=913424&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 7.8 Good 1,001 reviews CA $162 CA $220 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=978241&PinnedHotelID=978241&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/c119bb66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Playacar Beach Resort & Spa Playacar - 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Hot tub - All-inclusive - Spa 8.6 Excellent 1,839 reviews CA $246 CA $302 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/f918e1a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senses Riviera Maya Oceanfront Boutique hotel - Adults only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 7.2 Good 1,001 reviews CA $155 CA $215 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - All Inclusive Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 8.2 Very good 5,019 reviews CA $418 CA $510 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free covered self parking on site - Free covered valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 per person - 2 bars/lounges - 3 restaurants - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - 28 - Asiatico - Cachito - Lobby bar - Roof 28 ### Things to do - 18-hole adjacent golf course - 2 hot tubs - Bicycle storage - Billiards/pool table - Full-service spa - Gym - Indoor pool - Outdoor pool - Sauna - Steam room - Yoga classes ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Beach towels - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Accessible shuttle - Elevator (48 inch wide door) - Front entrance ramp - Handrails in stairways - Pool hoist on site - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (35 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 4 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2018 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - iPod dock ### Food and drink - Champagne service - Coffee/tea maker - Microwave ### More - Air conditioning - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Free local calls - Iron/ironing board - LED lighting - Phone - Safe - Separate sitting area - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property All guests, including children, are required to present a valid government-issued ID card at check-in. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.75 per accommodation, per night - Destination fee: USD 1.24 per accommodation, per night - Resort fee: USD 10 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 10 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Reef 28 All Inclusive Adults All-inclusive property Reef 28 All Inclusive Adults Playa del Carmen Reef 28 All Inclusive Adults Reef 28 All Inclusive Adults All-inclusive property Reef 28 All Inclusive Adults Playa del Carmen Reef 28 All Suites Gourmet All Inclusive Adults Playa del Carmen All-inclusive property The Reef 28 All Inclusive - Adults Only The Reef 28 All Inclusive - Adults Only Playa del Carmen The Reef 28 All Inclusive Adults Only Reef 28 All Suites Gourmet All Inclusive Adults The Reef 28 All Inclusive Adults Only The Reef 28 Inclusive ## Frequently asked questions ### Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–10:00 PM. ### How much does it cost to stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites on Dec 18, 2025 start from CA $161.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites? > Check-out is at noon. ### Are there all-inclusive benefits at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites? > Some rate plans available at this hotel are all-inclusive. ### Where is The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites located? > Located in Downtown Playa del Carmen, this luxury hotel is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 751 8 - Good 250 6 - Okay 107 4 - Poor 54 2 - Terrible 50 ### 9.4/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Brittney Nov 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay!! ##### Brittney Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Harold Nov 5, 2025 Liked: Amenities Rooms were clean , staff very friendly, good location and close to the beach ##### Harold Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Selena Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean resort, all staff was amazing, I can’t wait to go back!! ![](https://a.travel-assets.com/ugc/hotel-reviews/b1499477-2ca6-4821-a1f6-7a4778d16a19-1762270330461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f18a8f6f-2a32-4a53-bf21-2a69618b06d8-1762270323366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bdc22c2c-0b3c-42d4-b7dd-13c6f6a9f96f-1762270330213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7204298d-2500-4741-919d-c41e6a3186d2-1762270330405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Selena Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### VERONICA Oct 19, 2025 Liked: Cleanliness Clean room, great food, staff very nice ##### VERONICA Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Joshua Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, high quality + great service makes for a perfect adults only stay! ##### Joshua Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Oluwadara Oct 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Me and my girlfriend had a wonderful time all the workers made our stay very enjoyable and the place was very neat and clean ##### Oluwadara Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Katlin Marie Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was beautiful, staff was amazing and very friendly. Breakfast, roof top bar/restaurant, Asian and Italian food was incredible. The hotel was walking distance to 5th Ave with adorable shops! ##### Katlin Marie Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Sean Nov 11, 2025 Liked: Cleanliness, staff & service Breakfast was excellent. Views from the rooftop were good. Staff were helpful and friendly. ##### Sean Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Rita Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good experience. Clean room, nice staff and delicious food. ##### Rita Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Christin Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Great location!! Roof top was awesome. Friendly staff and good breakfast buffet. Definitely would stay again. ##### Christin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Tamika Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice hotel would stay again. ##### Tamika Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tiffany Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay celebrated two birthdays the staff went above and beyond for us will be returning in March 26 ##### Tiffany Stayed 4 nights in Sep 2025 ### 8/10 Good #### Brandon Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was good enjoyed myself ##### Brandon Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Michael Riley Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great friendly service. The bartender Angel on the rooftop was great! No complaints would recommend ##### Michael Riley Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Patricia Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was so nice ##### Patricia Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Vanessa Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice for the price and location ##### Vanessa Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Abdulla M KH Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay ##### Abdulla M KH Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Stephanie Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good overall property... ##### Stephanie Stayed 3 nights in Oct 2025 ### 8/10 Good #### Kaylee Oct 27, 2025 The room was great! Just wish the bar and poll was open later than 10:00 or 11:00 ##### Kaylee Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### JOSEPH Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### JOSEPH Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Samantha Nov 16, 2025 Liked: Cleanliness Disliked: Amenities The rooms smell horribly of mildew. The Mexican restaurant was some of the worst foot we have ever eaten. There are 8 pool chairs total and the other seats are saved for people from the outside who buy day passes. The staff was wonderful. ##### Samantha Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Diego Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All-inclusive food was quite good. Our Deluxe room was super comfortable. Staff is very helpful. ##### Diego Stayed 3 nights in Aug 2025 ### 8/10 Good #### Khalil Nov 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were big and spacious. Noise from the streets were a bit loud, but didn’t ruin the experience. Beach access was pretty close, very short walk. Food was pretty good! Breakfast buffet was great! Wish they had a lunch buffet but Rooftop food was our fav! Only downside was they only had 3 restaurants to choose from for dinner. More options would’ve been nice but not a deal breaker. Staff were friendly. The spa was amazing! ##### Khalil Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Lizbeth Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was amazing, all the food was good ##### Lizbeth Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Camira Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s a lovely place but keep in mind the weather itself in Mexico is very hot. ##### Camira Stayed 4 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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