Title: The Palm at Playa (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4736075&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Palm at Playa Travelers find paradise at this Quinta Avenida gem where rooftop pool dips and sunset toasts from private balconies create perfect vacation moments ## Photo gallery for The Palm at Playa ![Rooftop terrace - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/773feecf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d3578f9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, in-room safe, individually furnished, blackout drapes - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/b64023a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/c33e0b31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/ca98a6e4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Palm at Playa captures Quinta Avenida's vibrant energy with stylish relaxation spaces. Guests enjoy sunbathing by the rooftop pool or sipping cocktails at the poolside bar. The hotel is praised for its exceptional staff and prime location. ## Reviews 7.8 Good ## Popular amenities - Hot tub - Free WiFi - Air conditioning - Breakfast available - Bar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/2729ab4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 27 reviews ### Highlights Individually furnished Air conditioning Smart TV Down duvet Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Loft ![Loft](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/9c0bfc78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft 7.6 Good 14 reviews ### Highlights Furnished balcony Separate sitting area Individually furnished Air conditioning Smart TV Separate bedroom Sofa bed - single Down duvet - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room ![Down comforters, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d4c3dec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 7.8 Good 28 reviews ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Smart TV Blackout drapes/curtains Down duvet - City view - 646 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite ![Down comforters, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/18bc2475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Furnished balcony Individually furnished Air conditioning Smart TV Ceiling fan Down duvet Blackout drapes/curtains Day bed - Garden view - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Down comforters, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/32e624a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Individually furnished Air conditioning Smart TV Down duvet Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Room ![Down comforters, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d7b3baad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Furnished balcony Individually furnished Air conditioning Smart TV Blackout drapes/curtains Down duvet Ceiling fan Separate bedroom - Garden view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Family Room ![Down comforters, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d4c3dec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Furnished balcony Individually furnished Air conditioning Smart TV Blackout drapes/curtains Down duvet Ceiling fan Separate bedroom - Garden view - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 King Bed ## You may also like Ad ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11630000/11620500/11620473/2541a0f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 218 reviews CA $182 CA $294 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33280000/33273200/33273173/a9831c9c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,038 reviews CA $144 CA $182 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Antera-Hotel-Residences.h33273173.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/58ae47f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 729 reviews CA $149 CA $188 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89280000/89275700/89275698/ba7e6331_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 656 reviews CA $148 CA $183 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information?chkin=2026-3-21&chkout=2026-3-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) Ad ![Beach nearby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/38000000/37040000/37033500/37033467/d25a9c65_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 524 reviews CA $106 CA $136 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Serenity-Hotel-Boutique.h37033467.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18960000/18953400/18953301/6d15bfa3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 838 reviews CA $159 CA $196 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Grand-Fifty-Suites.h18953301.Hotel-Information?chkin=2026-3-21&chkout=2026-3-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 45 reviews CA $172 CA $212 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-3-21&chkout=2026-3-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 226 reviews CA $56 CA $75 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) Ad ![Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8c15dae5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,411 reviews CA $297 CA $376 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 3,019 reviews CA $328 CA $402 total includes taxes & fees Apr 8 - Apr 9 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2026-4-8&chkout=2026-4-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d92a678-53d5-462c-9de8-28c64fea7be9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Palm-At-Playa.h4736075.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Palm-At-Playa.h4736075.Hotel-Information) ## About the area Located near the beach, The Palm at Playa is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as skydiving and ecotours in the area. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62625%2C-87.07342&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_JnM7IzFJHrviYqeCqBtPzMotHA=) 8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.2 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 6 min walk \- 0.6 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 11 min walk \- 1.0 km - Central Square 3 min walk \- 0.3 km - Playa del Carmen Maritime Terminal 11 min walk \- 1.0 km ### Getting around - Cancun Intl. Airport (CUN) 50 min drive ### Restaurants - Mercado 174 1 min walk - Don Mario Steak and Pasta House 1 min walk - Renzo's Pizza 1 min walk - Mr. Kiwi 1 min walk - Mexican Taco 1 min walk ## About this property ### The Palm at Playa Upscale hotel near Quinta Avenida Playa del Carmen Main Beach and Mamitas Beach are located near The Palm at Playa, which provides a poolside bar, a rooftop terrace, and a garden. For some rest and relaxation, visit the hot tub. In addition to a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool along with sun loungers and pool umbrellas - Local cuisine breakfast (surcharge), an area shuttle, and a 24-hour front desk - Luggage storage, tour/ticket assistance, and a banquet hall - Beach towels - Guest reviews say great things about the pool, helpful staff, and location Room features All 66 individually furnished rooms boast perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the spacious rooms at the property. Extra amenities include: - Rainfall showers, free toiletries, and hair dryers - 40-inch Smart TVs with cable channels - Ceiling fans, daily housekeeping, and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/62b82cdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 656 reviews CA $148 CA $183 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/53171514.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Carmen Hotel - Ocean Front Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 813 reviews CA $141 CA $175 total includes taxes & fees Mar 11 - Mar 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,847 reviews CA $85 CA $108 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/309cd7f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 218 reviews CA $182 CA $294 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,288 reviews CA $89 CA $112 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/e421a531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,038 reviews CA $144 CA $182 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/923c3f52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribbean Paradise Hotel & Spa - 5th Avenue Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 7.4 Good 829 reviews CA $69 CA $91 total includes taxes & fees Mar 10 - Mar 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,008 reviews CA $130 CA $164 total includes taxes & fees Mar 13 - Mar 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1830000/1828600/1828518/77fcca03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Palms Beach Hotel Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Air conditioning 8.6 Excellent 1,777 reviews CA $119 CA $149 total includes taxes & fees Mar 12 - Mar 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=1828518&PinnedHotelID=1828518&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/a6730ffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 1,004 reviews CA $83 CA $105 total includes taxes & fees Mar 12 - Mar 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4736075,89275698,16036497,92927360,11620473) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Area shuttle (surcharge) - Ferry terminal shuttle (surcharge) ### Food and drink - Local cuisine breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 200 to 250 for adults and MXN 150 to 200 for children - A bar/lounge - A poolside bar ### Restaurants on site - Rooftop ### Things to do - Hot tub - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach towels - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - 3 buildings - 3 floors - Banquet hall - Built in 2012 - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 40-inch smart TV with cable channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately MXN 200 to 250 for adults, and MXN 150 to 200 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 008-007-004904/2025 ### We should mention This property does not have elevators Pool access available from 8:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Palm Hotel Playa Palm Playa Playa Palm The Palm At Playa Riviera Maya/Playa Del Carmen, Mexico Palm Playa Hotel Playa del Carmen Palm Playa Hotel Palm Playa Playa del Carmen The Palm at Playa Hotel The Palm at Playa Playa del Carmen The Palm at Playa Hotel Playa del Carmen ## Frequently asked questions ### Does The Palm at Playa have a pool? ### How much does it cost to stay at The Palm at Playa? ### Is The Palm at Playa pet-friendly? ### How much is parking? ### What time is check-in at The Palm at Playa? ### What time is check-out at The Palm at Playa? ### Where is The Palm at Playa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Palm at Playa Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 10 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 463 8 - Good 254 6 - Okay 157 4 - Poor 80 2 - Terrible 86 ## Reviews ### 10/10 Excellent #### Allison Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, friendly staff and location is perfect! ##### Allison Stayed 5 nights in Jan 2026 ### 8/10 Good #### ARIE Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean Staff was very nice ##### ARIE Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Martin Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing ##### Martin Stayed 5 nights in Jan 2026 ### 6/10 Okay #### Gema Feb 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel has a lot of potential. Hot tub was not hot :/ aside from luke water. Front desk is not the greatest with service. Otherwise, location is great. Rooms are very spacious ##### Gema Stayed 2 nights in Jan 2026 ### 8/10 Good #### Stefanie Dec 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location have stayed here before. The staff is great and it’s nice to have a roof top pool and bar service. Always a predictable and affordable option. Will definitely stay again can’t beat the location. ##### Stefanie Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Jennyfer Dec 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooftop pool was fantastic! The bar and restaurant staff were very friendly and the cocktails were delicious! We recommend the guacamole too! The location is perfect if you’d like to walk to the beach, 5th avenue and other attractions. ![](https://a.travel-assets.com/ugc/hotel-reviews/261ab59d-4f80-4ec4-96f5-c265233d95d2-1766262992642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98f2f657-b523-43e1-8eba-76897642b49c-1766262995190.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f485fbf0-61aa-4acb-96bf-935823d877cf-1766262993674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennyfer Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Avigail Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were very spacious and the hotel is very central, great location and very nice roof top. There is no hot tub. ##### Avigail Stayed 1 night in Dec 2025 ### 8/10 Good #### ava Jan 25, 2026 Liked: Cleanliness, property conditions & facilities The water was very cold in the shower only would stay warm for five minutes. The facilities are beautiful clean staff was there 24 seven. The only thing was that the Jacuzzi was not working. ##### ava Stayed 8 nights in Jan 2026 ### 2/10 Terrible #### Jose Jan 22, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Room felt neglected. Staff not very helpful. ##### Jose Stayed 1 night in Dec 2025 ### 8/10 Good #### Marius Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, good pool and working hot tub, Giovani a bartender at the pool bar is so good and nice. ##### Marius Stayed 1 night in Sep 2025 ### 6/10 Okay #### alain Dec 27, 2025 Liked: Cleanliness Disliked: Amenities No hot water in the shower, the mattress is probably from the early 2000s old enough to have visible wear. Excellent staff. ##### alain Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Leticia Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff and amenities were great! only thing was its so loud at night (parties in the area) ##### Leticia Stayed 1 night in Oct 2025 ### 8/10 Good #### Loretha May 29, 2025 Liked: Cleanliness, property conditions & facilities Great location, clean and friendly staff ##### Loretha Stayed 2 nights in May 2025 ### 10/10 Excellent #### kingsley Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super limpio, personal atento y buena vibra, apto para ir en pareja o en familia. Recomendable para estar relax y cerquita de la 5ta avenida. 🏪 Super clean, attentive staff and good vibes, suitable for going as a couple or as a family. Recommended to be relaxing and close to 5th Avenue. 🏪 ![](https://a.travel-assets.com/ugc/hotel-reviews/063b7deb-3df5-44d6-8abe-a7de2ce01478-1761424116313.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ae4fd4f-e841-4735-96dd-48ee8b33e06e-1761424116171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kingsley Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Allen Jul 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Everything went well. Check in was a breeze and parking below was a bonus Dj on the roof top pool area was perfect ![](https://a.travel-assets.com/ugc/hotel-reviews/a0c7cc32-e337-44f4-a79a-a3039ebd8a91-1753150860024.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4ae6368d-5664-47af-98e5-1b73d5baebeb-1753150859909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b4ab10fa-037e-4c6e-9e46-353a76465576-1753150859777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Allen Stayed 1 night in Jul 2025 ### 8/10 Good #### Adriana Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy access to the beach, great eats, and entertainment. We were able to park our car rental in their lot and that was really convenient to access. The only thing the rooftop bar is a separate entity and there was slight miscommunication but they were able to rectify it without a problem. ##### Adriana Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Marcos Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent option, close to everything you need in Playa del Carmen and the staff are amazing. ##### Marcos Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Floyd May 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great time at the roof top pool, close to everything. ##### Floyd Stayed 1 night in May 2025 ### 10/10 Excellent #### Michael May 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, clean, close to 5th avenue steps away from the beach. ##### Michael Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Perrin Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hidden Gem Amazing room and rooftop. The hotel is in a great location. ##### Perrin Stayed 2 nights in Jun 2025 ### 6/10 Okay #### ROBERTO Jun 7, 2025 Liked: Cleanliness Excellent location, friendly staff, outdated but clean rooms, the rooftop area is amazing! Recommended for budget travelers looking for a nice hotel near the Quinta Avenida and the entertainment area of Playa. ##### ROBERTO Stayed 4 nights in Jun 2025 ### 8/10 Good #### Eric Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was very convenient ##### Eric Stayed 1 night in Mar 2025 ### 6/10 Okay #### Silvia Feb 2, 2025 Liked: Cleanliness Its is near everyrhing has a great location ##### Silvia Stayed 8 nights in Jan 2025 ### 10/10 Excellent #### Yamila Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room are huge with beautiful decoration.The location is a plus(less than one block from 5th ave) and staff friendly.We'll be back again for sure! ##### Yamila Stayed 3 nights in Jun 2025 ### 8/10 Good #### John Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big room with comfortable bed and sofa area close to everything. ##### John Stayed 2 nights in Apr 2025 ### Expedia's Latest Trends ### Hotels > - [Casa Caribe I](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Caribe-I.h38875872.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Beach Resort, Playa Del Carmen, Mexico, Spectacular View! 333S](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beach-Condo.h24226302.Hotel-Information) > - [Beautiful resort home to Cirque du Soleil!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beautiful-Resort-Home-To-Cirque-Du-Soleil.h55332530.Hotel-Information) > - [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > - [Select Club at Sandos Playacar All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-Select-Club-Adults-Only-All-Inclusive.h1802470.Hotel-Information) > - [Xaman Ha 3](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-3.h27690678.Hotel-Information) > - [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > - [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > - [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > - [Deluxe 2 bedroom condo at Lorena Ochoa Residences inside Corasol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Deluxe-2-Bedroom-Condo-At-Lorena-Ochoa-Complex-Grand-Coral.h38804085.Hotel-Information) > - [Hotel Quinta Santa Anita](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Quinta-Santa-Anita.h37849782.Hotel-Information) > - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > - [Playa del Carmen Apartment](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Del-Carmen-Apartment.h29367907.Hotel-Information) > - [Villa Estrella de Mar](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Villa-Estrella-De-Mar.h27690671.Hotel-Information) > - [Casa Mar y Sol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Mar-Y-Sol.h38875877.Hotel-Information) > - [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > - [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > - [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > - [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > - [Casa Aruba 403n 2 Bedroom Apts by RedAwning](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Aruba-403n-2-Bedroom-Apts-By-RedAwning.h92975416.Hotel-Information) > - [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > - [LYJ HOTEL](https://www.expedia.ca/Playa-Del-Carmen-Hotels-LYJ-HOTEL.h103184152.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > - [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > - [Suite Playacar](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Suite-Playacar.h33902611.Hotel-Information) > - [Xaman Ha Condominium by ChezPlaya](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-Condominium-By-ChezPlaya.h24989183.Hotel-Information) > - [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information)