Title: Ame Hotel Boutique & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ame Hotel Boutique & Spa Escape to serenity on Playa del Carmen's shores where relaxation meets rejuvenation. Let warm sunshine and tranquil vibes soothe your soul. ## Photo gallery for Ame Hotel Boutique & Spa ![Outdoor pool, pool umbrellas, sun loungers - Ame Hotel Boutique & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/d31032e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers - Ame Hotel Boutique & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/23c40a41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, 1 treatment room, massages - Ame Hotel Boutique & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/563a4348.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive suite with bathtub | Bathroom - Ame Hotel Boutique & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/d6c6a029.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Presidential Suite Hot Tub with Balcony Collection - Ame Hotel Boutique & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/2011197a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Playa del Carmen Main Beach and Mamitas Beach, Soul Beach Boutique Hotel & Spa offers a peaceful escape with amenities like an outdoor pool, poolside bar, rooftop terrace, and Soul Spa. Attentive staff ensures memorable stays. ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi - Air conditioning - Breakfast available - Bar ## Room options ### Check availability for these dates Tonight [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Suite ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/8121a3aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 301 sq ft - Sleeps 2 ### View all photos for Double Room Superior ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/ec9cdf1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 279 sq ft - Sleeps 4 ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/65779c29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.8 Excellent 3 reviews ### Highlights Furnished balcony Air conditioning Mini-fridge LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Down duvet - 431 sq ft - Sleeps 4 - 2 Double Beds - City view ### View all photos for King Suite with Balcony ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/89355b17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite with Balcony ### Highlights Furnished balcony Air conditioning Mini-fridge LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Down duvet - 431 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Superior Double Room with Balcony ![Superior Double Room with Balcony](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/5ecdf10c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room with Balcony 7.2 Good 5 reviews ### Highlights Furnished balcony Air conditioning Mini-fridge LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Down duvet - 427 sq ft - Sleeps 4 - 2 Double Beds - Garden view ### View all photos for Executive suite with bathtub ![Executive suite with bathtub](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/5dcde0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive suite with bathtub 8.0 Very good 3 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Mini-fridge LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed - 498 sq ft - Sleeps 2 - 1 King Bed and 1 Twin Sofa Bed - Garden view ### View all photos for Grand Presidential Suite Hot Tub with Balcony Collection ![Grand Presidential Suite Hot Tub with Balcony Collection](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/3e32a3c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Presidential Suite Hot Tub with Balcony Collection 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Separate sitting area Private indoor hot tub Air conditioning Kitchenette Full-sized refrigerator/freezer LED TV Hypo-allergenic bedding - 861 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed - City view ### View all photos for Suite Presidential ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/dc3fb6e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidential - 581 sq ft - Sleeps 3 ### View all photos for Suite Executive ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/16492aa9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Executive - 355 sq ft - Sleeps 2 ### View all photos for Double Room Superior ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/47de12ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 279 sq ft - Sleeps 4 ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,009 reviews CA $163 CA $202 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3e0921a2-aadc-47d1-90c9-3347561fd5d5&top_cur=CAD) Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - 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Pool - Pet friendly - Free WiFi - Air conditioning 8.0 Very good 12 reviews CA $205 CA $253 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3e0921a2-aadc-47d1-90c9-3347561fd5d5&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,938 reviews CA $548 CA $667 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3e0921a2-aadc-47d1-90c9-3347561fd5d5&top_cur=CAD) Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4490000/4488600/4488514/6a339f9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradisus Playa del Carmen – Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,012 reviews CA $631 CA $768 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3e0921a2-aadc-47d1-90c9-3347561fd5d5&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,002 reviews CA $380 CA $481 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3e0921a2-aadc-47d1-90c9-3347561fd5d5&top_cur=CAD) Ad ![On the beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,905 reviews CA $456 CA $556 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3e0921a2-aadc-47d1-90c9-3347561fd5d5&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Soul-Beach-Boutique-Hotel-Spa.h18816081.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Soul-Beach-Boutique-Hotel-Spa.h18816081.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Ame Hotel Boutique & Spa is near the airport and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. With snorkeling, motor boating, and boat tours nearby, you'll find plenty of adventures in the water. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63281%2C-87.06874&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uBYBrDDCgtOPniFEsoDvpPjr6so=) Calle 28 número 132, entre 5ta Avenida y Avenida 10, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.2 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 5 min walk \- 0.5 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 6 min walk \- 0.6 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 6 min walk \- 0.6 km - Central Square 11 min walk \- 1.0 km ### Getting around - Cancun Intl. Airport (CUN) 49 min drive ### Restaurants - Starbucks 1 min walk - Amorino 1 min walk - Trattoria del Centro 2 min walk - Ah Cacao Chocolate Café 2 min walk - Micaela's 1 min walk ## About this property ### Ame Hotel Boutique & Spa Upscale hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Mamitas Beach, Ame Hotel Boutique & Spa provides a rooftop terrace, a garden, and a hair salon. Indulge in a massage at Soul Spa, the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a steam room. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Continental breakfast (surcharge), an elevator, and luggage storage - A banquet hall, a 24-hour front desk, and concierge services - Tour/ticket assistance and a front-desk safe - Guest reviews speak highly of the helpful staff Room features All guestrooms at Ame Hotel Boutique & Spa offer thoughtful touches such as premium bedding and furnished balconies, as well as amenities like free WiFi and air conditioning. Extra amenities include: - Hypo-allergenic bedding, Select Comfort beds, and down comforters - Bathrooms with designer toiletries and showers - 55-inch LED TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Master Suite | Jetted tub](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/ce9f7e5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be Playa Hotel Boutique & Rooftop Bar - Adults Only Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 838 reviews CA $103 CA $129 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/43000000/42410000/42408800/42408756/35353a56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CALIXTA Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - 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Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/c260a12a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribbean Paradise Hotel & Spa - 5th Avenue Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 7.4 Good 816 reviews CA $47 CA $64 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/4c2196d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 822 reviews CA $115 CA $143 total includes taxes & fees Jan 28 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Food and drink - Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 200 for children ### Things to do - Full-service spa - Outdoor pool - Sauna - Steam room ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Steam room - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Lever door handles - Low-height bed - Low-height counter and sink - Low-height desk - Low-height door lock - Low-height view port in door - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - 4 floors - Banquet hall - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding - Select Comfort mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 55-inch LED TV with cable channels ### Food and drink - Limited room service - Paper towels ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 2000 per stay - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. This property's listed breakage deposit is refundable at check-out, pending room inspection. ### Optional extras - Fee for continental breakfast: approximately MXN 200 for adults and MXN 200 for children - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work Guests under 18 years old are not allowed in the spa ### Property is also known as Soul Beach Luxury Boutique Hotel Playa del Carmen Soul Beach Luxury Boutique Hotel Soul Beach Luxury Boutique Playa del Carmen Soul Beach Luxury Boutique Soul & Spa Playa Del Carmen Soul Beach Luxury Boutique Hotel Spa Soul Beach Boutique Hotel & Spa Hotel Soul Beach Luxury Boutique Hotel Spa Adults Only Soul Beach Boutique Hotel & Spa Playa del Carmen Soul Beach Boutique Hotel & Spa Hotel Playa del Carmen ## Frequently asked questions ### Does Ame Hotel Boutique & Spa have a pool? ### How much does it cost to stay at Ame Hotel Boutique & Spa? ### Is Ame Hotel Boutique & Spa pet-friendly? ### What time is check-in at Ame Hotel Boutique & Spa? ### What time is check-out at Ame Hotel Boutique & Spa? ### Where is Ame Hotel Boutique & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ame Hotel Boutique & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 9.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 33 8 - Good 8 6 - Okay 6 4 - Poor 0 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### LUCIA Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great Location, just a few steps fron 5th st. ##### LUCIA Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Hany Jan 6, 2026 Very clean rooms, super friendly staff, close & convenient. Will be back ##### Hany Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Olga Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and some rooms accessible. ##### Olga Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Sandyrose Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love Ame! Gold find! The staff goes above and beyond. I just wish the sauna could be open more hours. They open later in the morning. Thank you! ##### Sandyrose Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Uriel May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING FRIENDLY RECEPTION All the reception staff have provided me with a friendly welcoming service. I love the fact that they always reminded me late in the day that I can still get the room cleaned. The room cleaning was impeccable. KEEP UP THE GREAT JOB :) ##### Uriel Stayed 1 night in May 2025 ### 10/10 Excellent #### BERENIS Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms were clean, great customer service from all staff. ##### BERENIS Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Frances Dec 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Ame hotel is gorgeous. The front desk staff are just lovely . I love rooftop pool. The hotel is close to everything amazing restaurants up the block . Starbucks on the corner it’s a great location !!! ##### Frances Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Susana Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel! Loved it ##### Susana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jessica Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Jessica Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Susana Aug 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, super clean, modern, spacious rooms and beautiful pool. The hotel is still renovating but we didn’t feel any noise. ##### Susana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Olga Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The second time I've come. Looked all over for an accessible hotel. The staff was very helpful and excellent. Rooms were accessible and entrance is also accessible. ##### Olga Stayed 14 nights in Jul 2025 ### 10/10 Excellent #### Stephane Aug 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect ##### Stephane Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Alma Karina Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Alma Karina Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Luis Carlos Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Muy amables ##### Luis Carlos Stayed 4 nights in Jan 2026 ### 2/10 Terrible #### Maurizio Jan 16, 2026 Disliked: Cleanliness, amenities, property conditions & facilities É la seconda volta che con mia moglie andiamo in vacanza a Playa del Carmen e questa volta non siamo rimasti per niente soddisfatti della struttura che ci ha ospitato. L’hotel AME si presenta su Expedia come un 4 stelle con tutti i servizi che un hotel di quella categoria dovrebbe avere ma purtroppo non è proprio così. Le camere sono tenute male con polvere ovunque, i bagni presentano rubinetterie completamente coperte di calcare e la doccia, anche se di dimensioni generose, non ti permette di lavare solo il corpo perché ha solo il soffione principale che tra l’altro ha anche pochissima pressione. Le camere inoltre sono molto rumorose, si sente qualsiasi movimento o persona che transita nella camera sopra o di fianco o nei corridoi. I servizi di SPA e piscina sul rooftop poi sono in totale abbandono. Un vero peccato perché per la posizione e il personale della reception che è stato sempre gentile questo hotel potrebbe essere davvero un 4 stelle. Comunque non capisco come Expedia con la quale ho già prenotato diversi viaggi e non ho mai avuto problemi possa promuovere un albergo che di fatto non corrisponde alle caratteristiche citate sul sito. ##### Maurizio Stayed 14 nights in Jan 2026 ### 2/10 Terrible #### Ibrahim Jan 10, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Very Disappointing – Misleading Listing & Poor Service I stayed at this hotel from Dec 30–Jan 1 and booked two rooms with balcony and street view through Expedia. The experience was unacceptable. There is no real 24/7 front desk. After certain hours, only security is present. I landed around 6 PM and called the front desk many times before arrival — no one ever answered. Upon arrival, we were given rooms with a balcony but no street view, which is not what we booked or paid for. I showed them my Expedia confirmation, but they didn’t care, blamed Expedia, and then asked for $200+ per room to “upgrade” us to the exact room type we had already purchased. Basic amenities were missing — not even bottled water was provided in the room. The bathroom faucet is poorly designed and positioned so close to the sink that turning on the water causes it to splash everywhere, soaking you. Customer service was dismissive and unhelpful. This hotel clearly relies on misleading listings and inflated ratings. There are many better hotels around Quinta Avenida. Recommendation: stay away from this hotel. ##### Ibrahim Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Fallon Nov 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect. Great location. ##### Fallon Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Geovanni Alejandro Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities EXCELENTE!! REGRESAREMOS!! ##### Geovanni Alejandro Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### jorge armando Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hgh ##### jorge armando Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Gabriel Sep 17, 2025 Liked: Amenities Excelente ubicación y muy buena habitación , muy amable el personal y Roxana está muy atenta en tido ##### Gabriel Stayed 2 nights in Sep 2025 ### 8/10 Good #### Robert Aug 17, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Imbgb ##### Robert Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Jesus Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Súper recomendable ##### Jesus Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Blanca Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio y atención por su personal ##### Blanca Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente atención ##### Verified traveller Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente atención ##### Verified traveller Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Beautiful resort home to Cirque du Soleil!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beautiful-Resort-Home-To-Cirque-Du-Soleil.h55332530.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - 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