Title: Soul Beach Boutique Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Soul Beach Boutique Hotel & Spa Escape to serenity on Playa del Carmen's shores where relaxation meets rejuvenation. Let warm sunshine and tranquil vibes soothe your soul. ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/2fcb233b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/8b3fd32a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/28bbe7dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/563a4348.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/8378ff79.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Playa del Carmen Main Beach and Mamitas Beach, Soul Beach Boutique Hotel & Spa offers a peaceful escape with amenities like an outdoor pool, poolside bar, rooftop terrace, and Soul Spa. Attentive staff ensures memorable stays. 7.8 Good ## Popular amenities - - - Bar - Room service - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/8121a3aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 301 sq ft - Sleeps 2 ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/ec9cdf1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 279 sq ft - Sleeps 4 ![Superior Double Room](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/fe727e65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.8 Excellent 3 reviews ### Highlights Furnished balcony Air conditioning Mini-fridge LED TV Hypo-allergenic bedding Select Comfort bed Premium bedding Down duvet - 431 sq ft - City view - Sleeps 4 - 2 Double Beds ### King Suite with Balcony ### Highlights Furnished balcony Air conditioning Mini-fridge LED TV Hypo-allergenic bedding Select Comfort bed Premium bedding Down duvet - 431 sq ft - City view - Sleeps 2 - 1 King Bed ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/ea1126d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room with Balcony ### Highlights Furnished balcony Air conditioning Mini-fridge LED TV Hypo-allergenic bedding Select Comfort bed Premium bedding Down duvet - 427 sq ft - Sleeps 4 - 2 Double Beds ![Executive suite with bathtub](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/5dcde0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive suite with bathtub 8.0 Very good 3 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Mini-fridge LED TV Hypo-allergenic bedding Select Comfort bed Premium bedding - 498 sq ft - Sleeps 2 - 1 King Bed and 1 Twin Sofa Bed ### Grand Presidential Suite Hot Tub with Balcony Collection 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Separate sitting area Private indoor hot tub Air conditioning Kitchenette Full-sized refrigerator/freezer LED TV Hypo-allergenic bedding - 861 sq ft - City view - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/dc3fb6e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidential - 581 sq ft - Sleeps 3 ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/16492aa9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Executive - 355 sq ft - Sleeps 2 ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/47de12ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 279 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Soul-Beach-Boutique-Hotel-Spa.h18816081.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Soul-Beach-Boutique-Hotel-Spa.h18816081.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63281%2C-87.06874&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uBYBrDDCgtOPniFEsoDvpPjr6so=) Calle 28 número 132, entre 5ta Avenida y Avenida 10, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 2 min walk - 0.2 km - Quinta Alegría Shopping Mall - 5 min walk - 0.5 km - Playa del Carmen Main Beach - 6 min walk - 0.6 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪El Diez, Parrilla Argentina - ‬1 min walk - ‪Trattoria del Centro - ‬2 min walk - ‪Micaela's - ‬1 min walk - ‪Amorino - ‬1 min walk ## About this property ### Soul Beach Boutique Hotel & Spa Upscale hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Mamitas Beach, Soul Beach Boutique Hotel & Spa provides a poolside bar, a rooftop terrace, and a garden. Treat yourself to a Swedish massage, a body treatment, or hydrotherapy at Soul Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Express check-out, express check-in, and tour/ticket assistance - A front-desk safe, luggage storage, and concierge services - A banquet hall, a 24-hour front desk, and an elevator - Guest reviews speak highly of the helpful staff Room features All guestrooms at Soul Beach Boutique Hotel & Spa offer thoughtful touches such as premium bedding and furnished balconies, as well as amenities like free WiFi and air conditioning. Extra amenities include: - Hypo-allergenic bedding, Select Comfort beds, and down comforters - Bathrooms with designer toiletries and showers - 55-inch LED TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,517 reviews CA $44 CA $57 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/acb834fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palm at Playa Downtown Playa del Carmen - Pool - Hot tub - Free WiFi - Air conditioning 8.0 Very good 1,020 reviews CA $71 CA $90 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,008 reviews CA $83 CA $107 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/307548cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free WiFi 8.4 Very good 534 reviews CA $40 CA $53 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=862618&PinnedHotelID=862618&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/cecdbc97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,256 reviews CA $74 CA $93 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 313 reviews CA $39 CA $53 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/0da5dda6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terrasse Hotel Playa del Carmen Luis Donaldo Colosio - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 172 reviews CA $50 CA $66 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/18fc70d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 942 reviews CA $55 CA $71 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/92fb6047.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soho Playa Hotel Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 8.6 Excellent 677 reviews CA $50 CA $65 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite | Jetted tub](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/ce9f7e5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be Playa Hotel Boutique & Rooftop Bar Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 818 reviews CA $63 CA $80 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Couples/private dining ### Things to do - Full-service spa - Outdoor pool - Sauna - Steam room ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Lever door handles - Low-height bed - Low-height counter and sink - Low-height desk - Low-height door lock - Low-height view port in door - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 4 floors - Banquet hall - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding - Select Comfort mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 55-inch LED TV with cable channels ### Food and drink - Limited room service - Minibar - Paper towels ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 2000 per stay - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. This property's listed breakage deposit is refundable at check-out, pending room inspection. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work Guests under 18 years old are not allowed in the spa ### Property is also known as Soul Beach Luxury Boutique Hotel Playa del Carmen Soul Beach Luxury Boutique Hotel Soul Beach Luxury Boutique Playa del Carmen Soul Beach Luxury Boutique Soul & Spa Playa Del Carmen Soul Beach Luxury Boutique Hotel Spa Soul Beach Boutique Hotel & Spa Hotel Soul Beach Luxury Boutique Hotel Spa Adults Only Soul Beach Boutique Hotel & Spa Playa del Carmen Soul Beach Boutique Hotel & Spa Hotel Playa del Carmen ## Frequently asked questions ### Does Soul Beach Boutique Hotel & Spa have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Soul Beach Boutique Hotel & Spa? > As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Soul Beach Boutique Hotel & Spa on Oct 12, 2025 start from CA $51.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Soul-Beach-Boutique-Hotel-Spa.h18816081.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Soul Beach Boutique Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Soul Beach Boutique Hotel & Spa? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Soul Beach Boutique Hotel & Spa? > Check-out is at noon. ### Where is Soul Beach Boutique Hotel & Spa located? > Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Soul Beach Boutique Hotel & Spa Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 97 8 - Good 60 6 - Okay 22 4 - Poor 15 2 - Terrible 26 ### 8.6/10 Cleanliness ### 8.0/10 Staff & service ### 7.6/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Olga Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and some rooms accessible. ##### Olga Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Susana Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel! Loved it ##### Susana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Susana Aug 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, super clean, modern, spacious rooms and beautiful pool. The hotel is still renovating but we didn’t feel any noise. ##### Susana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Olga Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The second time I've come. Looked all over for an accessible hotel. The staff was very helpful and excellent. Rooms were accessible and entrance is also accessible. ##### Olga Stayed 14 nights in Jul 2025 ### 10/10 Excellent #### Stephane Aug 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect ##### Stephane Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Stewart Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Great staff.. clean place.. would definitely stay there again .. beautiful roof top pool..close to everything … ##### Stewart Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Steven Feb 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were very nice. ##### Steven Stayed 7 nights in Feb 2025 ### 6/10 Okay #### Neil Jan 10, 2025 Liked: Staff & service A very nice spa, great staff! ##### Neil Stayed 10 nights in Oct 2024 ### 10/10 Excellent #### OSVALDO Dec 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place, the spa is amazing, the room fantastic ##### OSVALDO Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Uriel May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING FRIENDLY RECEPTION All the reception staff have provided me with a friendly welcoming service. I love the fact that they always reminded me late in the day that I can still get the room cleaned. The room cleaning was impeccable. KEEP UP THE GREAT JOB :) ##### Uriel Stayed 1 night in May 2025 ### 10/10 Excellent #### Lilia Jul 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I would stay here again ##### Lilia Stayed 1 night in Jul 2024 ### 8/10 Good #### Carl Jul 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Spa was absolutely amazing !!!!!! ##### Carl Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Robert Feb 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value, nice rooftop pool area. Attentive staff, good location ##### Robert Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Juan Carlos Dec 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is close to pretty much all the cool places in Playa. ##### Juan Carlos Stayed 2 nights in Dec 2022 ### 8/10 Good #### Sarah Marie Mar 7, 2025 The place is quiet which was nice. Some strange guests late at night making noise, but only for a day or two. Seems like people mind their own business. They had a band on Saturday which was nice ! Could use some upgrades and does not truly reflect the pretty photos on the website. Staff were very friendly especially Nicholas who works hard and is great with customer service. Close walk to beach and restaurants. ##### Sarah Marie Stayed 6 nights in Feb 2025 ### 6/10 Okay #### Rogelio Mar 3, 2025 Liked: Staff & service, amenities . ##### Rogelio Stayed 3 nights in Feb 2025 ### 6/10 Okay #### mark Jan 31, 2025 Disliked: Amenities The restaurant and bar was closed. Room was clean. The tube Faucet didnt work only the hand shower in one of the rooms. ##### mark Stayed 4 nights in Jan 2025 ### 8/10 Good #### Estela Sep 26, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Close to 5th Avenue ##### Estela Stayed 8 nights in Sep 2024 ### 10/10 Excellent #### Luis Jun 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities First time in Playa del Carmen and this place was awesome! Close to the beach, and close to the shops. Excellent service from the staff. The hotel, itself, was very modern. Room was really nice, pool area, so relaxing. The breakfast was amazing, would definitely stay here again! ##### Luis Stayed 3 nights in Jun 2023 ### 8/10 Good #### Kevin Jan 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities It’s a cute property with a great location. Even though it’s in the heart of everything property was quiet. Beds and pillows could be better. ##### Kevin Stayed 4 nights in Dec 2023 ### 4/10 Poor #### MARKEL Dec 31, 2024 Disliked: Staff & service, property conditions & facilities STAFF WAS SO RUDE ##### MARKEL Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Shacoy Dec 18, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Stay somewhere else u less u visiting the spa 9/10 service there was amazingggggg hotel no ice machine no microwave no wash cloths jus towels very costly charges of u dirty a towel or sheets jus crazy staff jus blah hated it ##### Shacoy Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Miguel Sep 19, 2024 Liked: Cleanliness, amenities, property conditions & facilities Thank you ##### Miguel Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Brian Jul 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What’s not to like. It’s even a block from senior frogs. ##### Brian Stayed 1 night in Jul 2024 ### 4/10 Poor #### Kevin Jan 3, 2025 Disliked: Property conditions & facilities This property is in a great location, however it is quite run down. Ad mentions restaurant and room service, this is false. Not even ice! The simple amenities that usual hotels provide, like towels, hair dryer are very limited. 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