Title: Sole Suites (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=57165482&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sole Suites Travelers can relax by the pool or head to nearby beaches, with helpful staff providing bike rentals and beach essentials for convenient exploration ## Photo gallery for Sole Suites ![Sundeck - Sole Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/ddf6a2e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Sole Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/a072a0bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bicycling - Sole Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/fa24681e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers - Sole Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/6b841d47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Sole Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/f02a101d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short distance from Playa del Carmen Main Beach, Sole Suites offers a peaceful retreat with an outdoor pool and comfy sun loungers. Enjoy terrace views, free in-room WiFi, and convenient bike rentals and beach towels. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Pool - Pet friendly - Free WiFi - Air conditioning - Parking available - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 2 of 2 rooms ### View all photos for Two Bedroom Master Suite ![Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/c4e11789.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Master Suite 8.8 Excellent 15 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized refrigerator/freezer Smart TV Hypo-allergenic bedding Ceiling fan - 1367 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Double Beds and 1 Double Sofa Bed ### View all photos for One Bedroom Suite ![Full-size fridge, microwave, stovetop, blender](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/e7c12713.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite 8.8 Excellent 13 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized refrigerator/freezer Smart TV Hypo-allergenic bedding Ceiling fan - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,214 reviews CA $235 CA $303 total includes taxes & fees Jan 12 - 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Pool - Kitchen - Pet friendly - Parking included 8.8 Excellent 16 reviews CA $115 CA $183 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Sands-Boutique-Condos.h119207041.Hotel-Information?chkin=2025-12-27&chkout=2025-12-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07229bf3-e564-4df8-81d9-0d418a72d475&top_cur=CAD) Ad ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.6 Exceptional 118 reviews CA $712 CA $865 total includes taxes & fees Jan 16 - Jan 17, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07229bf3-e564-4df8-81d9-0d418a72d475&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sole-Suites.h57165482.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sole-Suites.h57165482.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62762%2C-87.07127&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CvJfzqfz8wHl9oedmRMnoAncgKU=) 1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 1 min walk \- 0.1 km - Playa del Carmen Main Beach \- 2 min walk \- 0.2 km - Quinta Alegría Shopping Mall \- 2 min walk \- 0.2 km - Mamitas Beach \- 5 min walk \- 0.4 km - Central Square \- 6 min walk \- 0.6 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk - ‪Porfirio’s - ‬1 min walk - ‪Sala De Despecho - ‬1 min walk - ‪Sonora Grill PRIME - ‬1 min walk - ‪Calle 12 - ‬1 min walk ## About this property ### Sole Suites Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Sole Suites provides amenities like a terrace. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Free bicycle rentals, self parking (surcharge), and a front-desk safe - Beach towels, a porter/bellhop, and an elevator - A 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guestrooms at Sole Suites have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas. Other conveniences in all rooms include: - Showers and shampoo - 42-inch Smart TVs with satellite channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/34000000/33700000/33690400/33690351/4d2a9adf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Singular Joy Downtown Residences Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.0 Very good 380 reviews CA $95 CA $119 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=33690351&PinnedHotelID=33690351&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/a1e32584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 808 reviews CA $162 CA $200 total includes taxes & fees Dec 28 - 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Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/acb834fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palm at Playa Downtown Playa del Carmen - Pool - Hot tub - Free WiFi - Air conditioning 7.8 Good 1,023 reviews CA $92 CA $116 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42410000/42408800/42408756/2e3f0809.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CALIXTA Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 314 reviews CA $85 CA $107 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=42408756&PinnedHotelID=42408756&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/54000000/53340000/53334700/53334603/c9fd899d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) Playa del Carmen Centro - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 104 reviews CA $76 CA $96 total includes taxes & fees Jan 20 - Jan 21, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=53334603&PinnedHotelID=53334603&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/2000000/1590000/1585100/1585097/9203131a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Sacbe Condo Hotel and Beach Club Downtown Playa del Carmen - Pool - Kitchen - Parking included - Free WiFi 9.2 Wonderful 71 reviews CA $156 CA $206 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1585097&PinnedHotelID=1585097&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/62000000/61430000/61429900/61429896/cfc1371e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marvic Boutique Hotel Zazil-ha - Pool - Free WiFi - Air conditioning - Housekeeping 8.2 Very good 433 reviews CA $79 CA $104 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=61429896&PinnedHotelID=61429896&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/38000000/37240000/37233100/37233031/f7674934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Macondo Quinta Avenida Residences Luis Donaldo Colosio - Pool - Parking included - Free WiFi - Air conditioning 8.0 Very good 35 reviews CA $74 CA $93 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=37233031&PinnedHotelID=37233031&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Covered self parking on site (MXN 250 per day) - Limited onsite self parking - Onsite parking includes off-street options ### Things to do - Free bicycle rentals - Outdoor pool ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (once per stay) - Porter/bellhop ### Outdoors - Beach towels - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with satellite channels ### Food and drink - Blender - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Griddle - Kitchenette - Microwave - Paper towels - Separate dining area - Stovetop ### More - Air conditioning - Ceiling fan - Iron/ironing board - Laptop workspace - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: MXN 600 Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 600 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 600 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 4000 per stay - A tax is imposed by the city: MXN 34 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Covered self parking fee: MXN 250 per day - Pet fee: MXN 600 per pet, per stay - Service animals are exempt from fees - Early check-in fee: MXN 600 (subject to availability) - Late check-out fee: MXN 600 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### Property is also known as Sole Suites Hotel SOLE Suites by GuruHotel SOLE Suites Quinta Avenida Sole Suites Playa del Carmen Sole Suites Hotel Playa del Carmen ## Frequently asked questions ### Does Sole Suites have a pool? ### Is Sole Suites pet-friendly? ### How much is parking? ### What time is check-in at Sole Suites? ### What time is check-out at Sole Suites? ### Where is Sole Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sole Suites Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Amenities ### 8.8 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 86 8 - Good 59 6 - Okay 29 4 - Poor 11 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### James Jun 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great rooms and location ##### James Stayed 7 nights in Jun 2024 ### 4/10 Poor #### Richard Sep 18, 2025 Liked: Cleanliness #### Sole Suites First the positives : The 1 bedroom room had plenty of room, a view of the street, a balcony (with no chairs so useless), air-cons worked well, conveniently located near the main "5th" Ave restaurants, shops and bars. Now the negative : the bar half a block away BLASTED MUSIC every night until 3AM so any attempt at sleep was futile. In fairness, at check-in, I was offered either a room towards the back of the place which was smaller with no balcony but a bit quieter OR a larger room with a balcony (no chairs) but noisier. I chose the larger room thinking ear plugs would fix the loud music....NO SO! ##### Richard Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### martin Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. Two bedrooms and bathrooms and kitchen. Excellent place to stay ##### martin Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Eloisa Carolina Mejia Jan 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very nice , always smiling and helpful , place was clean and close to everything ##### Eloisa Carolina Mejia Stayed 8 nights in Jan 2024 ### 10/10 Excellent #### Carlos Oct 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff was very helpful and friendly rooms have plenty of space clean and comfortable ##### Carlos Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Natalie Jan 27, 2025 Liked: Staff & service, amenities Location is convenient. However hotel is close to biggest clubs in Playa del Carmen very loud music playing from 11pm to 4am and currently there is construction right next door. Staff was good. Cleanliness was good. ##### Natalie Stayed 9 nights in Jan 2025 ### 8/10 Good #### Zbigniew Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is perfect. Close to all attractions of Playa del Carmen. Nice beach was 10 minutes walk. 5 Av just next Av. For me only bad thing was party from 9PM to 3 AM with tremendously loud music from clubs on 5 AV. I had to use ear plugs to sleep. ##### Zbigniew Stayed 14 nights in Mar 2025 ### 8/10 Good #### Jan Feb 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed the room! Everything was very clean. Female desk staff not the friendliest. Not sure why the coffee supply was low and no washcloths. ##### Jan Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Harold Daniel Mar 5, 2025 Liked: Cleanliness, staff & service Safe to walk around and shop at so many stores ! Dinning fresh fish caught earlier that day or a taco, just steps form Sole Suites! I like to cook my own breakfast so the kitchen was fun to use! With a pharmacy,7/11 and message across from your hotel Nightlife 5 yes five dance clubs with in staggering distance! Couples and singles straits and guy! something for all! Oh fishing, From the front door walk to the left then first turn Right 30 or 40 m to the water take a camera! ##### Harold Daniel Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Denys Mar 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our stay way great. You have to understand, the hotel is located in the busy area, so if you want a quiet place, it is not the case. Although, the music didn’t bother me or my family much. We had a nice sleep. However, you are in the center of everything, tour buses pick up area, beach is 3 min away, lots of restaurants, walmart is 10 min walk and you get two rooms with a kitchen. There was hot water with good pressure all the time and free wifi, but somewhat spotty, The staff was generally ok, but could be more polite and nicer in my opinion. Overall, I think this is a great option for the money and I give it 5 stars despite those minor details. ##### Denys Stayed 5 nights in Mar 2025 ### 6/10 Okay #### alffy Jan 23, 2024 Liked: Cleanliness Place is close to the restaurant and bars. Love the place for its cost, only problem is the water pressure in the shower is really low ##### alffy Stayed 1 night in Jan 2024 ### 10/10 Excellent #### karen Apr 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, close to shops, beach, restaurants. Many taxis available if you want to go out of the city. Loved having Oscar taking care of us at the front desk. Very helpful with recommendations. Only complaint was the beds were too hard. ##### karen Stayed 7 nights in Apr 2024 ### 8/10 Good #### Guillermo Nov 23, 2024 Liked: Staff & service Room a bit less tidy than shown in picture but very convenient location. Walls are thin snd people in the neighboring rooms were very loud so no so great sleeping ##### Guillermo Stayed 3 nights in Nov 2024 ### 8/10 Good #### Ron Feb 15, 2025 We liked that the black curtain in the bedroom provided excellent coverage, making the room great for sleeping. Unfortunately, due to very loud nightclubs in the area, the rooms on the front sleep are impossible to sleep in. Fortunately the back rooms are very quiet, so a move to one of them solved that problem. But then there was no balcony to sit on. The pool and area was very small but well maintained. Umbrellas would have been a very welcome addition, as it gets very hot on the roof. ##### Ron Stayed 13 nights in Jan 2025 ### 8/10 Good #### Merrie Dec 17, 2023 Liked: Amenities Loved how close it was to the downtown area. Nice suites with access to patio. Full kitchen and Heat pumps for air conditioning. Beds are quite hard and of course very loud in room every single night til 3am from nearby dance bars. ##### Merrie Stayed 6 nights in Dec 2023 ### 8/10 Good #### Monica Jul 9, 2024 Liked: Cleanliness, staff & service Very close to Quinta Avenida, quick one short block away. Clubs at night, noise only heard from living room, once you close bedroom door is just fine. No issues sleeping for us. AC was working perfect and very cold, nice when coming back from heat and cooled off fast. Front staff was friendly. ##### Monica Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### EDUARDO Dec 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The BEST of this property is the location!! It is in the middle of the besta areas in Playa del Carmen downtown. You can walk a few steps and you will be in the middle of the fun in Playa. The staff is so kind and the installations good and clean. However, you need to be aware about the music and sounds from bars at night ##### EDUARDO Stayed 1 night in Dec 2023 ### 6/10 Okay #### Nicholas Jun 28, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Staff was great, very helpful. Stayed in the two room suite which was perfect for our group. Overall facilities need maintenance. Primary complaint is a water pump constantly cycling on and off in the garage directly below our room. Not all the windows closed and there was a door to an access chute that didn’t lock. Didn’t feel unsafe. ##### Nicholas Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Peter Feb 27, 2024 Disliked: Property conditions & facilities The hotel is situated in a convenient location, to the beach, shopping, stores, pharmacy etc. However, the hotel is not exactly family recommends since club music nearby was blasting loud, all the way to 3 or later am. The hotel needs an update badly, rusted bathroom fixtures, peeling wall paint and plaster, beat-up room corners and main hotel gate was a disaster, band-aided countlessly. Never figured it out how it works when no one was at desk. Right outside the hotel curb, the sewage smelled due to broken off lid with very dangerously sticking r-bars. Our room on 2nd floor was cursed by the water pump noise that “ couldn't be adjusted or fixed” the water pump cycled 24/7, every 15-30sec for about 8-10sec. The kick from the pump was very annoying, loud and the pump wasn't even on the 2nd floor but in the cellar. We got woken up many many nights from it. ##### Peter Stayed 8 nights in Feb 2024 ### 6/10 Okay #### Verified traveller Aug 15, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Mistake Sole Suites is NOT a hotel. It is a building of condos rented out. Because it’s not a hotel none of the amenities one expects from a hotel are available. There is no common area. There is a desk attendant (who, to be honest tried very hard to help) who has no resources. They are there to open the gate and take your payments. If they’re not at the desk—you can’t get in. If you need handicap access, you hope they spot you on the street waiting for them to open the gate to the garage/basement. We were often left standing in the hot street or climbing the steep-no railing stairs in front to yell through the front gate. There are no menus, brochures, activity literature whatsoever. The rooms are huge and modern, but VERY spare in the furnishings. E.g. there are no table lamps, or decor of any type. There are no outside chairs. One loveseat— some stools at the counter. The only light is glaringly bright and from the ceiling. The full kitchen had pots and pans, dishes and cups, very little silverware and No utensils. The air conditioning works well. You have to pay extra for them to clean up your room. Otherwise it does not get cleaned or tidied up. You have to get your own towels and tp if you don’t pay extra for services. They do not supply washcloths. The rooftop pool is small, but adequate. We couldn’t really use the pool though bc there are only 3 lounge chairs, and no umbrella or protection from the sun. At 112° (real feel) in the sun, no umbrella was a problem. ##### Verified traveller Stayed 9 nights in Jul 2023 ### 6/10 Okay #### Víctor Omar Sánchez Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities The installation is really good, however they will charge extra for parking and they will charge an extra cleaning fee; it’s not too expensive just be careful with the towels. Keep that in mind :) ##### Víctor Omar Sánchez Stayed 2 nights in Nov 2025 ### 8/10 Good #### Nancy Dec 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this property from staff, cleanliness, space and location is fabulous, but due to a night club at the end of the street playing LOUD music until 3am EVERY night…yes EvErY night, I wouldn’t stay anywhere on this street again. ##### Nancy Stayed 14 nights in Dec 2024 ### 10/10 Excellent #### Ivania Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cool and nice place ##### Ivania Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Lisa Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always stay here ##### Lisa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Samuel Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really love the space and the size of the room. And the staff was amazing. ##### Samuel Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BEAUTIFUL-5-STAR-GRAND-MAYAN-2-Bedroom-Suite-Comes-With-A-Most-Beautiful-Resort.h27240909.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information)