Title: Sercotel The Gallery By KLR - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sercotel The Gallery By KLR Travelers find their perfect balance at this Playa del Carmen retreat, where relaxation on the rooftop terrace meets energizing workouts in the 24-hour gym. ## Photo gallery for Sercotel The Gallery By KLR ![2 outdoor pools, pool umbrellas - Sercotel The Gallery By KLR (Playa del Carmen)](https://images.trvl-media.com/lodging/31000000/30960000/30954000/30953986/508a7758.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Sercotel The Gallery By KLR (Playa del Carmen)](https://images.trvl-media.com/lodging/31000000/30960000/30954000/30953986/9c358fdc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room - Sercotel The Gallery By KLR (Playa del Carmen)](https://images.trvl-media.com/lodging/31000000/30960000/30954000/30953986/3c5fd96a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee/tea maker - Sercotel The Gallery By KLR (Playa del Carmen)](https://images.trvl-media.com/lodging/31000000/30960000/30954000/30953986/4bb3122e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - Sercotel The Gallery By KLR (Playa del Carmen)](https://images.trvl-media.com/lodging/31000000/30960000/30954000/30953986/8c0a4053.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sercotel The Gallery By KLR, near Playa del Carmen Main Beach and Mamitas Beach, offers a swim-up bar and poolside service. Guests can join yoga classes at the fitness center or use the free in-room WiFi. The multilingual staff receives consistently positive feedback. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Free WiFi - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=30953986&PinnedHotelID=30953986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=30953986&PinnedHotelID=30953986&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=30953986&PinnedHotelID=30953986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=30953986&PinnedHotelID=30953986&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=30953986&PinnedHotelID=30953986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=30953986&PinnedHotelID=30953986&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=30953986&PinnedHotelID=30953986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=30953986&PinnedHotelID=30953986&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Basic Studio ![Basic Studio](https://images.trvl-media.com/lodging/31000000/30960000/30954000/30953986/061ab766.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio ### Highlights Air conditioning Kitchenette Refrigerator LCD TV Ceiling fan Premium bedding Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/31000000/30960000/30954000/30953986/3c5fd96a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning LCD TV Ceiling fan Premium bedding Private bathroom Hair dryer Coffee/tea maker Free bottled water - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 1 Bedroom ![Premium bedding, free WiFi](https://images.trvl-media.com/lodging/31000000/30960000/30954000/30953986/ff7484d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Air conditioning Kitchen Refrigerator Dishwasher LCD TV Ceiling fan Premium bedding Private bathroom - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Apartment, 2 Bedrooms ![Premium bedding, free WiFi](https://images.trvl-media.com/lodging/31000000/30960000/30954000/30953986/56205c13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Air conditioning Kitchen Refrigerator Dishwasher LCD TV Ceiling fan Premium bedding Private bathroom - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ### Penthouse, 1 Bedroom ### Highlights Air conditioning Kitchen Refrigerator Dishwasher LCD TV Ceiling fan Premium bedding Private bathroom - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ### Penthouse, 2 Bedrooms ### Highlights Air conditioning Kitchen Refrigerator Dishwasher LCD TV Ceiling fan Premium bedding Private bathroom - Sleeps 6 - 2 King Beds and 1 Twin Sofa Bed ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.0 Very good 11 reviews CA $205 CA $253 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=135f58de-108c-4aba-a1fe-ff03dfb7f4fd&top_cur=CAD) Ad ![Beach bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/0943f1d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - Pool - Spa - Pet friendly - Kids pool 9.6 Exceptional 39 reviews CA $1,638 CA $2,305 total includes taxes & fees Feb 3 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sercotel-The-Gallery-By-KLR.h30953986.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sercotel-The-Gallery-By-KLR.h30953986.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Sercotel The Gallery By KLR is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63115%2C-87.07172&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pRED6fceDZoCEOqj7pkRpga0vq8=) Av. Constituyentes esquina 15 NTE, Playa del Carmen, QROO, 77720 ### What's nearby - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 2 min walk \- 0.2 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 3 min walk \- 0.3 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 6 min walk \- 0.6 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 8 min walk \- 0.7 km - Central Square 6 min walk \- 0.6 km ### Getting around - Cancun Intl. Airport (CUN) 49 min drive ### Restaurants - Starbucks 3 min walk - Los Bisquets Bisquets Obregón 2 min walk - Suerte De Churro 1 min walk - BIO-natural 2 min walk - Sabrina – Tradizioni Italiane 1 min walk ## About this property ### Sercotel The Gallery By KLR Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Mamitas Beach, Sercotel The Gallery By KLR provides a swim-up bar, a poolside bar, and a rooftop terrace. Yoga classes are offered at the 24-hour gym; the property also has a bar. Stay connected with free in-room WiFi. You'll also find perks like: - 2 outdoor pools and a children's pool, along with pool umbrellas and a swim-up bar - Continental breakfast (surcharge), meeting rooms, and a 24-hour front desk - An elevator, a computer station, and concierge services - Coffee/tea in the lobby, luggage storage, and a TV in the lobby Room features All 160 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - LCD TVs with Netflix and premium channels - Coffee/tea makers, ceiling fans, and daily housekeeping ## Similar properties ![2 outdoor pools, an infinity pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/40000000/39770000/39764300/39764287/31775bf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Gallery Apartments Downtown Playa del Carmen - Pool - Spa - Kids pool - Parking included 6.0 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=39764287&PinnedHotelID=39764287&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/f7a07d7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MX portal maya Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 7.6 Good 132 reviews CA $77 CA $100 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/110000000/109710000/109700500/109700460/w1005h672x4y5-6245627d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean plaza by Zamá Homes Downtown Playa del Carmen - 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Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1046894&PinnedHotelID=1046894&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/5000000/4260000/4252500/4252472/f48d7503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bosque Caribe , 5th Av Zone Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Parking available 7.6 Good 341 reviews CA $35 CA $47 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=4252472&PinnedHotelID=4252472&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/2876cca2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sole Suites Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.2 Very good 197 reviews CA $104 CA $131 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/ce18a1be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 368 reviews CA $47 CA $63 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=30953986&PinnedHotelID=30953986&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=30953986,39764287,15360848,109700460,4444178) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Limited onsite parking ### Food and drink - Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 for adults and USD 8 for children - A bar/lounge - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Things to do - 2 outdoor pools - 24-hour gym - Children's pool - TV in common areas - Yoga classes ### Family friendly - 2 outdoor pools - Children's pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station - Meeting rooms ### Outdoors - Pool umbrellas - Rooftop terrace ### Spa - Spa services ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - iPod dock - LCD TV with premium channels - Netflix ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning - Ceiling fan ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.15 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 12 for adults and USD 8 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Sercotel Gallery KLR Aparthotel Playa del Carmen Sercotel Gallery KLR Aparthotel Sercotel Gallery KLR Playa del Carmen Aparthotel Sercotel The Gallery By KLR Playa del Carmen Playa del Carmen Sercotel The Gallery By KLR Aparthotel Aparthotel Sercotel The Gallery By KLR Sercotel The Gallery By KLR Playa del Carmen Sercotel Gallery KLR Sercotel Gallery Klr Carmen Sercotel The Gallery By KLR Hotel Sercotel The Gallery By KLR Playa del Carmen Sercotel The Gallery By KLR Hotel Playa del Carmen ## Frequently asked questions ### Does Sercotel The Gallery By KLR have a pool? ### Is Sercotel The Gallery By KLR pet-friendly? ### How much is parking? ### What time is check-in at Sercotel The Gallery By KLR? ### What time is check-out at Sercotel The Gallery By KLR? ### Where is Sercotel The Gallery By KLR located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sercotel The Gallery By KLR Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 8.8 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 43 8 - Good 31 6 - Okay 4 4 - Poor 2 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Verified traveller Apr 8, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo en el hotel es excelente, limpio y asombroso. A la ves el personal es súper atento y amable ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Verified traveller Mar 22, 2020 Liked: Staff & service, property conditions & facilities Très belle hôtel, propre et à proximité de tout autant à pied quand voiture. Personnel courtoie, mais peu renseigné, dès que j'ai fini de faire mon check-in on m'a avisé que la compagnie de gestion Sercotel allait partir le 10 mars, mon séjour était du 6 au 13 mars. Donc, qu'il n'était pas certain s'il y allait avoir une nouvelle équipe d'entretiens ménager et de réception. De plus, sur le site web on indiquait qu'il y avait un restaurant sur place avec un bar et il n'y avait rien, les commodités était quasi inexsitants, très décevant. 2 belles piscines avec gym et cinéma maison, mais non-fonctionnel. ##### Verified traveller Stayed 7 nights in Mar 2020 ### 8/10 Good #### Verified traveller Mar 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a condo property that has rentals as well as Owner’s for a blended residential experience. Other guests not as respectful of the noise they generate as sound echos, but did close doors/quiet down when asked. The king studio is a large hotel type room as it is largely the bed and spacious bathroom. Full size fridge and efficiency kitchen, utensils, and cooking items for longer stays. Unit also had a balcony overlooking the central pool and there is also a smaller roof pool. Pool towels supplied in room. WiFi service was spotty due to not working in room, but one can piggyback off other rooms. Good location a couple blocks from 5th ave and it is quiet for PDC. Fantastic clean eating restaurant, Moots, around the corner; currency exchange/Oxxo across street, and ADO Alterna/Walmart 10 min walk away. Would stay again due to low key atmosphere, cleanliness, and location. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### JAMIL Mar 11, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort EXCELENTE UBICACION , TODO CERCA , INSTALACIONES NUEVAS . FALTA DEL PERSONAL UNA MEJOR ATENCION, NO FUE MALA PERO A VECES NO RESPONDIAN BIEN X EJEMPLO PEDI TOALLA NUNCA ME LLEGO, PEDI JABON NUNCA ME LLEGO , SON PEQUEÑOS DETALLES QUE SE PUEDEN MEJORAR ##### JAMIL Stayed 4 nights in Mar 2020 ### 8/10 Good #### Heather Mar 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location Location Location Loved the location , very friendly clean and safe . Met some really nice people , the cleaning staff were excellent. I was disappointed that it advertised breakfast restaurant on the roof top and swim up bar , but they were not opened or staffed at all Several areas with open stairs had no railings . But I did see them installing rails the day I checked out in some areas Overall I would definitely stay there again The restaurants in the area were amazing Thanks ##### Heather Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### Bryan, Winnipeg Canada Feb 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was great. Rooftop pool area was amazing. Cleaning staff were on the ball. Great location. The one neagtive is the pool bar and roof top bar were not staffed. ##### Bryan Stayed 9 nights in Feb 2020 ### 10/10 Excellent #### Jacques Feb 24, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vacances extraordinaires au Sercotel The Gallery Nous avons passé 2 semaines extraordinaires. Le personnel est très souriant et accueillant. Cet hôtel est d'une propreté impeccable. L'hôtel est tellement bien situé. Que dire de la piscine sur le toit qui est fabuleuse. Hôtel neuf près de tout. La 5e avenue et la plage sont à quelques minutes. Décidément nous recommandons cet hôtel et c'est certain que nous reviendrons l'an prochain. Jacques Gagnon Repentigny , Québec ##### Jacques Stayed 14 nights in Jan 2020 ### 8/10 Good #### Heli Feb 21, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and nice place to stay with friends! ##### Heli Stayed 14 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 17, 2020 Liked: Cleanliness, amenities, property conditions & facilities Upon check in with 3 single adults They gave us one key “” that’s all they give out “” we heard every time we asked Needless to say it was VERY inconvenient for us And you needed the key to open and lock the door ##### Verified traveller Stayed 8 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekt läge Riktigt bra läge för en vistelse i Playa. Rummen är rymliga och fräsha. Vill man fly vimlet i staden är takpoolen ett perfekt ställe där man kan njuta av både sol och skugga ovanför staden. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### ENRIQUE Feb 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### exelente agradable y muy recomemdable ##### ENRIQUE Stayed 2 nights in Feb 2020 ### 8/10 Good #### Richard Feb 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Playa del Carmen Je recommande Sercotel . Très belle place superbe. Merci ##### Richard Stayed 28 nights in Jan 2020 ### 8/10 Good #### barrie Feb 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely new hotel The hotel is lovely,very clean and maintained well. Our room was over the garage exit so we did experience some noise but most rooms would not have that problem. The pools were lovely and not busy. Great location,near everything. Great for restaurants,bars and walking but no loud music. Lovely views from roof top pool and a little restaurant not used much. Staff were lovely and our room was immaculate. There was some chatter from staff in the morning who probably don’t realize sounds echo in the halls but nothing really. Great price and I would recommend anybody stay there. ##### barrie Stayed 6 nights in Jan 2020 ### 10/10 Excellent #### Anders Feb 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nytt och fräscht nybyggt fantastiskt fräscht designhotell mitt i centrum. ##### Anders Stayed 13 nights in Jan 2020 ### 10/10 Excellent #### Sol Jan 29, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a 1 bedroom beautiful condo with a full kitchen! Everything was super clean and great condition! ##### Sol Stayed 3 nights in Jan 2020 ### 8/10 Good #### Sarahi Jan 25, 2020 Liked: Property conditions & facilities, room comfort #### Departamentos nuevos y muy bien ubicados El departamento esta muy nuevo, super bien situado a menos de 5min caminando de la 5ta avenida. Los departamentos tienen de todo lo esencial para la estancia. Lo único que mejoraría es la atención por parte del staff, nosotros tuvimos un inconveniente con un recepcionista que no nos supo solucionar nuestras dudas, sin embargo al día siguiente otra chica que estaba en recepción, fue resolutiva. ##### Sarahi Stayed 1 night in Jan 2020 ### 8/10 Good #### Aleksandar Jan 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Vill man ha bra fint rymligt lägenhetshotell så är det perfekt. Fräscht och nära till allt! Det finns pool och bar på hotellet, dock inte så mysigt och man kan inte beställa så mycket från baren. dessutom var barens öppettider få på dagen. ##### Aleksandar Stayed 12 nights in Dec 2019 ### 8/10 Good #### Hanne Jan 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Godt sted til fornuftig pris God beliggenhed i forhold til strand og by. Alt ligger inden for kort afstand. Lejligheden var rummelig og fint indrettet, og med en stor terasse. Madrassen var lidt hård. Den på sovesofaen var faktisk bedre. Men det er jo smag og behag. Lækkert pool område på taget, det er dog ærgerligt at der står en kompressor og larmer temmelig meget hele tiden. Den kunne godt gemmes bedre væk. Kunne godt have ønsket at der var bedre skiltning om hvor man kunne finde de forskellige ting i bygningen. En lille bog i lejligheden med informationer om bygningen, regler, området mm ville være en god ide. Internettet fungerede upåklageligt. Alt i alt havde vi en god uge ##### Hanne Stayed 8 nights in Dec 2019 ### 8/10 Good #### Verified traveller Jan 7, 2020 Liked: Cleanliness, amenities, property conditions & facilities Wir waren zu 6\. in einem Apartment. Zwei Schlafzimmer, eine Schlafcouch. Zwei Badezimmer. Ausstattung mit eigener Küche war OK. Die Lage war top. ##### Verified traveller Stayed 11 nights in Dec 2019 ### 10/10 Excellent #### Isaxel Jan 5, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Emplacement parfait, super pratique, l’accueil est toujours chaleureux, tout était parfait. Pour les souhaits : on aurait aimé une table pour manger ensemble car nous étions 4\. Des patins sous les pieds de chaises seraient aussi appréciés car l’isolation phonique n’est pas bonne et on entend beaucoup les voisins. Mais super adresse qu’on recommanderait avec plaisir. ##### Isaxel Stayed 15 nights in Dec 2019 ### 8/10 Good #### Tove Jan 3, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hög standard och trevlig personal Nytt fräscht och bra rooftopområde! ##### Tove Stayed 5 nights in Dec 2019 ### 8/10 Good #### Verified traveller Jan 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 넓은 3 개의 방, 매우 깨끗한 시설, 보안 좋음, 몰과 중심가 접근성 좋음. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Playa vacation Very comfortable for our entire family of 5 with two separate rooms and bathrooms and a small kitchen and living area. This is not an hotel but a condo building of which only 80 of the rooms are rented as hotel rooms, so not all the amenities are working for example the spa and the bar at the downstairs pool are closed. The parking is large and we had no problem parking our car, just the entrance and exit are very tight so I’m glad we had a compact car. The location is great, very close to 5th avenue and the beach, and also to Mega supermarket. The traffic on the street could be loud sometimes but we slept well anyway. They have a great cinema room you can rent for 2-3 hours and we just logged to Netflix and watched movies on one of the rainy days. The staff is very nice and helpful. We left for a road trip for a few days and left some of our luggage for safety keeping. There is also a safe in the room. Overall great place. Downstairs there are a few restaurants. We highly recommend Moshe Cube that has very tasty ethnic food and nice staff. ##### Verified traveller Stayed 6 nights in Dec 2019 ### 10/10 Excellent #### Samer Dec 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bästa boendet i Playa Del Carmen Riktigt trevlig och hjälpsam personal. Ett av dem bästa och prisvärda hotellet i PDC. Finns inget att klaga på. Det ingår även städning och byte av handduk så det är mer som en hotell än Condo. Fräsch gym och härliga pooler. Super grym service och det är verkligen ingenting att klaga på. ##### Samer Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Ernesto Dec 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was pleasant and enjoy the room and the location easy to find ##### Ernesto Stayed 3 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Beautiful resort home to Cirque du Soleil!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beautiful-Resort-Home-To-Cirque-Du-Soleil.h55332530.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Hotel Quinta Santa Anita](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Quinta-Santa-Anita.h37849782.Hotel-Information) > > [Casa Mar y Sol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Mar-Y-Sol.h38875877.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Xaman Ha Condominium by ChezPlaya](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-Condominium-By-ChezPlaya.h24989183.Hotel-Information) > > [Casa Caribe I](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Caribe-I.h38875872.Hotel-Information) > > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [Casa Aruba 403n 2 Bedroom Apts by RedAwning](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Aruba-403n-2-Bedroom-Apts-By-RedAwning.h92975416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Select Club at Sandos Playacar All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-Select-Club-Adults-Only-All-Inclusive.h1802470.Hotel-Information) > > [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > > [Playa del Carmen Apartment](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Del-Carmen-Apartment.h29367907.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Beach Resort, Playa Del Carmen, Mexico, Spectacular View! 333S](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beach-Condo.h24226302.Hotel-Information) > > [Xaman Ha 3](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-3.h27690678.Hotel-Information) > > [Deluxe 2 bedroom condo at Lorena Ochoa Residences inside Corasol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Deluxe-2-Bedroom-Condo-At-Lorena-Ochoa-Complex-Grand-Coral.h38804085.Hotel-Information) > > [Villa Estrella de Mar](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Villa-Estrella-De-Mar.h27690671.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [LYJ HOTEL](https://www.expedia.ca/Playa-Del-Carmen-Hotels-LYJ-HOTEL.h103184152.Hotel-Information) > > [Suite Playacar](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Suite-Playacar.h33902611.Hotel-Information)