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Aruma Hotel

3.5 star property
Comfortable hotel, walk to Quinta Avenida

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Aruma Hotel

Photo gallery for Aruma Hotel

Rooftop terrace
Deluxe Suite, 1 King Bed
Restaurant
Reception
Deluxe Suite, 1 King Bed

Overview of Aruma Hotel

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal11 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Mini-fridge
TV
Down duvet
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 65 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Mini-fridge
TV
Down duvet
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 65 sq ft
  • Sleeps 4
  • 2 Double Beds

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7.6 out of 10, Good, (1038)
The price is CA $47
CA $60 total
includes taxes & fees
May 4 - May 5
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About the area

Playa del Carmen

Aruma Hotel is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Mamitas Beach - 10 min walk
  • Playa del Carmen Maritime Terminal - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Ilios restaurant - 1 min walk
  • Bovino's - 1 min walk
  • Clandestino - 1 min walk
  • La Famiglia - 1 min walk
  • Tequila Barrel - 2 min walk

About this property

Aruma Hotel

Hotel near Xplor Theme Park
Close to Quinta Avenida and Playa del Carmen Main Beach, Aruma Hotel provides amenities like a terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Tour/ticket assistance, a front-desk safe, and smoke-free premises
  • Beach towels, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Aruma Hotel offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 100 per day)

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 120 per person, per night
The resort fee includes:
  • Breakfast
  • Partner property beach club access

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 100 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MXN 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aruma Hotel Hotel
Maya Playa del Carmen
Sasha Hotel Playa del Carmen
Aruma Hotel Playa del Carmen
Sasha Playa del Carmen
Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

Does Aruma Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Aruma Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Aruma Hotel on Apr 28, 2024 start from CA $44.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aruma Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aruma Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Aruma Hotel?

Check-out is at 11:00 AM. Late check-out is available for MXN 200 (subject to availability).

Where is Aruma Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Aruma Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 133 reviews" "
Rating 8 - Good. 34 out of 133 reviews" "
Rating 6 - Okay. 21 out of 133 reviews" "
Rating 4 - Poor. 11 out of 133 reviews" "
Rating 2 - Terrible. 15 out of 133 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mercedes

Disliked: Cleanliness, amenities, property conditions & facilities
Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
Stayed 7 nights in Apr 2024

2/10 Terrible

Johanna, Faribault

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the most horrible place I have been.
Stayed 3 nights in Mar 2024

4/10 Poor

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
Stayed 7 nights in Feb 2024

6/10 Okay

Eugene

Liked: Cleanliness
Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
Stayed 1 night in Jan 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
Stayed 2 nights in Nov 2023

2/10 Terrible

Owen, Montreal

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
Stayed 2 nights in Feb 2023

6/10 Okay

Kathryn

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
Stayed 1 night in Nov 2022

6/10 Okay

Benett

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel
Stayed 1 night in Apr 2022