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Overview of Sandos Caracol Eco Resort Select Club Adults Only- All inclusive

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Featured Image
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Sandos Caracol Eco Resort Select Club Adults Only- All inclusive

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationGrand Coral Golf Riviera Maya9 min drive
    Popular LocationGuadalupe Church12 min drive
    Popular LocationPunta Esmeralda Beach13 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)53 min drive

Choose dates to view prices

  • Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

    3.8/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 Double Sofa Bed
    More details
  • Superior Select Club 2 Double Beds or 1 King Bed

    4/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    More details
  • Deluxe Select Club, King Bed with Sofabed and Jetted Tub

    4.2/5 guest room rating

    Room amenities

    • 441 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 Double Sofa Bed
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Sandos Caracol Eco Resort Select Club Adults Only- All inclusive is next to a golf course and on the beach. Guadalupe Church and Central Square are notable landmarks, and the area's natural beauty can be seen at Mamitas Beach Club and Maroma Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Spend some time exploring the area's activities, including golfing and golf lessons.
Popular Location

What's nearby

  • Grand Coral Golf Riviera Maya - 9 min drive
  • El Camaleon Mayakoba Golf Course - 11 min drive
  • Guadalupe Church - 12 min drive
  • Punta Esmeralda Beach - 13 min drive
  • Quinta Avenida - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • Los Murales — 13 min walk
  • Coco's Cabanas — 9 min drive
  • Fonda Argentina — 10 min drive
  • El Puerto — 13 min drive
  • La Pirata — 13 min drive

About this property

Sandos Caracol Eco Resort Select Club Adults Only- All inclusive

Adults-only beachfront property
Catch some rays at the beach or spend the day relaxing at Sandos Caracol Eco Resort Select Club Adults Only- All inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 218 rooms feature thoughtful touches like free minibar items and bathrobes, plus free WiFi and plasma TVs with cable channels. Other amenities available to guests include balconies, iPod docks, and coffee makers.
Sandos Caracol Eco Resort Select Club Adults Only- All inclusive offers 218 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a health club, a sauna, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/boogie boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 10 restaurants
  • 2 poolside bars, 10 bars/lounges and 1 swim-up bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • 3 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Free bicycle rentals
  • Free water park access
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Dry cleaning service
  • Free rollaway/extra beds
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers onsite health screenings (PCR screenings for COVID-19) at no charge for bookings of 7 nights or more. Health screenings (rapid antigen screenings for COVID-19) are available at no charge for US citizens.

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 27 per stay

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Sandos Caracol Eco-Resort Adults Only All Inclusive
Sandos Caracol Eco Select Club
Sandos Caracol Eco Select Club Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive
Sandos Caracol Select Club Adults Only All Inclusive
Sandos Caracol Eco Resort Select Club All Inclusive
Sandos Caracol Eco Resort Spa Adults Only All Inclusive
Sandos Caracol Eco Inclusive

Frequently asked questions

Can I cancel my reservation for free at Sandos Caracol Eco Resort Select Club Adults Only- All inclusive and receive a full refund?
Yes, Sandos Caracol Eco Resort Select Club Adults Only- All inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Sandos Caracol Eco Resort Select Club Adults Only- All inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Sandos Caracol Eco Resort Select Club Adults Only- All inclusive have a pool?
Yes, this property has 3 outdoor pools.
Is Sandos Caracol Eco Resort Select Club Adults Only- All inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sandos Caracol Eco Resort Select Club Adults Only- All inclusive?
Self parking and valet parking are free at this property.
What time is check-in at Sandos Caracol Eco Resort Select Club Adults Only- All inclusive?
Check-in is from 3:00 PM - 11:30 PM.
What time is check-out at Sandos Caracol Eco Resort Select Club Adults Only- All inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Sandos Caracol Eco Resort Select Club Adults Only- All inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Sandos Caracol Eco Resort Select Club Adults Only- All inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.
Where is Sandos Caracol Eco Resort Select Club Adults Only- All inclusive located?
Located in Playa del Carmen, this beachfront property is next to a golf course and within 3 mi (5 km) of Quinta Avenida, Mamitas Beach Club, and Guadalupe Church. El Camaleon Mayakoba Golf Course and Central Square are also within 6 mi (10 km).
4.0
Very good
Rating 5 - Excellent. 222 out of 563 reviews
5 - Excellent 39%
Rating 4 - Good. 183 out of 563 reviews
4 - Good 33%
Rating 3 - Okay. 98 out of 563 reviews
3 - Okay 17%
Rating 2 - Poor. 44 out of 563 reviews
2 - Poor 8%
Rating 1 - Terrible. 16 out of 563 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was snice but disappointed in the fact that the adults only part was closed but they don't tell you that until you arrive. It really should be posted on the website, they do have another little pool that is adults only but its next to the water park full of kids. So kind of misleading to say Adults only. Other than that it was very nice and the food was great.
Stayed 4 nights in Feb 2021

5/5 Excellent

Stayed 5 nights in Jan 2021

5/5 Excellent

Stayed 2 nights in Jan 2021

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for and Adults Only resort this is NOT it. The adults only section is a small area at the furthest point from the beach with not a single room that has an ocean view. The adult only pool has no poolside bar and stops serving at 5:00pm.There is no adult only option for a restaurant or buffet. They only have one buffet for breakfast so be prepared to hear screaming children while you attempt to enjoy your morning coffee. In the evenings no matter which restaurant you chose you will also be accompanied by unruly children that can't stay in their seats and squeal with joy as they run amock. This should not be advertised as Adults Only in any way as even in the few area's marked for Adults it is impossible to find adults only. If you aren't needing adults only this resort is great. It has the most lush landscaping and wildlife I have ever seen at a resort. They rescue animals and place them on the resort so it offer days filled with many different kinds of wildlife up close and personal. They have several cenotes on the resort that you can swim in, a very cool feature you won't find in many places. The food was decent enough each restaurant offering it's own spin on your meal. The room service was super fast, that may have been because they were only 1/3 their normal capacity but it was impressive. The rooms were clean and the staff was super friendly. The beach had been pretty beat up in the last hurricanes but they were working daily bringing it back to life.
Stayed 8 nights in Jan 2021

5/5 Excellent

Stayed 5 nights in Jan 2021

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