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Hotel Riu Playacar - All Inclusive

3.5 star property
Ocean-view property with a swim-up bar, near Playacar Golf Club

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Sports facility
Minibar, in-room safe, laptop workspace, blackout drapes
Property amenity
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • All-inclusive
  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
The price is CA $284
CA $346 total
includes taxes & fees
Sep 27 - Sep 28
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Room options

Available filters for rooms
Showing 3 of 26 rooms

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (L)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Hair dryer
  • 314 sq ft
  • Sleeps 4
  • 1 King Bed

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All-inclusive
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The price is CA $370
CA $450 total
includes taxes & fees
Sep 27 - Sep 28
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About the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 13 min walk
  • Playacar Golf Club - 2 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪La Hacienda - ‬8 min walk
  • ‪Occidental Allegro - ‬4 min walk

About this property

Hotel Riu Playacar - All Inclusive

All-inclusive eco-certified property near Playa del Carmen Main Beach
Near Playacar Golf Club and Playacar Beach, Hotel Riu Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Treat yourself to a massage or a manicure/pedicure at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball, windsurfing, and sailing. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and a porter/bellhop
  • Massage treatment rooms, luggage storage, and coffee/tea in the lobby
  • Guest reviews say great things the beach locale, overall value, and helpful staff
Room features
All 396 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Recycling, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Riu Playacar - All Inclusive?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at Hotel Riu Playacar - All Inclusive on Sept 27, 2024 start from CA $283.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Playacar - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Playacar - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 2 mi (3 km).

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the Riu Playacar and look forward to returning soon. The room was clean, comfortable, and had perfect air conditioning to retreat to from the heat outside. House keeping was on top of everything and always provided fresh towels and bed turn down. Breakfast and lunch buffets were our favourite and so delicious. There are good options around the resort for food and drinks. Enjoyed our trip and wish we could have stayed longer!
Stayed 5 nights in Sep 2024

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Gabriela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The staff wouldn’t even acknowledge us in the restaurants. We would ask for a high chair for our little one & they would take forever to bring it
Stayed 3 nights in Sep 2024

10/10 Excellent

Sabina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffett needs more flavor on the food
Stayed 7 nights in Aug 2024

6/10 Okay

Mehdi

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Luzminda, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
It’s really beautiful and nice to stay and relax
Stayed 4 nights in Aug 2024

10/10 Excellent

ARMANDO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building luck of an elevator, very hard to reach 3rd floor, the room no balcony
Stayed 7 nights in Aug 2024

10/10 Excellent

Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around, different dinner options, great beach and staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Davon Brooks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the pool entertainment and they need more of a variety music
Stayed 4 nights in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and everything you want is close bye
Stayed 5 nights in Aug 2024

4/10 Poor

Paola

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My experience was not what I was expecting. The rooms weren’t as nice as what the pictures show on the site. The balcony door knob was broken, the bathroom walls were really dirty, scratched. There was no privacy from the room to the bathroom just a door to the toilet. But most of all the reason we left the resort was because there was too many ants on the floor and in the bed. Unfortunately I booked this reservation without a refund. So I lost money. We ended up going to a different resort.
Stayed 6 nights in Aug 2024

8/10 Good

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
What was unique about this property was the fact that it was in Mexico
Stayed 4 nights in Aug 2024

10/10 Excellent

Isela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always nice
Stayed 6 nights in Aug 2024

10/10 Excellent

Raymond Porch

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The staff are very nice and caring. 10/10!
Stayed 4 nights in Aug 2024

8/10 Good

Victor J Cuadras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable didn’t like much the pool service
Stayed 5 nights in Jul 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing report and staff where welcoming
Stayed 8 nights in Apr 2024

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was private and close to excursions. Easy to get around
Stayed 7 nights in Jul 2024

8/10 Good

Tammy

Travelled with family
Liked: Staff & service, amenities
The property was nice and food options were great. The beds are very hard and rooms need updating. The staff was very attentive as well
Stayed 4 nights in Jul 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, amenities
Great food and staff
Stayed 6 nights in Apr 2024

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. Ac didn’t work. Management is rude and lies. Terrible experience. Don’t recommend at all. Food is absolutely awful.
Stayed 7 nights in May 2024

10/10 Excellent

Carlos Romero

Liked: Cleanliness, staff & service, property conditions & facilities
Safety and services are great 👍
Stayed 6 nights in Jul 2024

10/10 Excellent

Carrol

Stayed 4 nights in Jun 2024

10/10 Excellent

Sami, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comprehensive selection of food choices, cleanliness, and excellent service!
Stayed 7 nights in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Yola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean - food is excellent so does the place
Stayed 7 nights in Jul 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0