Title: Hotel Riu Lupita - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Riu Lupita - All Inclusive All-inclusive property with 4 restaurants and 3 outdoor pools ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/ac5ffc0a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Theatre show](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/596edcb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/ca557d72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/f39e06d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, beach massages, body scrubs, facials](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/c78b5ef4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Riu Lupita offers an all-inclusive stay with poolside lounging, windsurfing, volleyball, and biking. Enjoy four restaurants with free breakfast buffets and relax at Renova Spa. Free in-room WiFi and multilingual staff help you explore Playacar Golf Club. 7.8 Good ## Popular amenities - - Breakfast included - Spa - Bar - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 21 - Oct. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/afca35f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room - 279 sq ft - Sleeps 4 ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/e1600b4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 279 sq ft - Sleeps 4 ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (U) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 5 - 1 King Bed and 1 Twin Bunk Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (M) 7.8 Good 17 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (E) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (L) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (M) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (B2C-US) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (B2C-US) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 278 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (B2C-CA) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (B2C-CA) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (C) 8.6 Excellent 8 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (C) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 5 - 1 King Bed and 1 Twin Bunk Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (L) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (E) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - Sleeps 4 - 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/07ecc093.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room -5 guests- - 279 sq ft - Sleeps 5 ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (U) 8.0 Very good 33 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/f98cbb4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 279 sq ft - Sleeps 4 ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/ef53941c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Lupita-All-Inclusive.h470878.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Lupita-All-Inclusive.h470878.Hotel-Information) ## About the area Located near the beach, Hotel Riu Lupita - All Inclusive is in Playacar, a neighborhood in Playa del Carmen. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Traveling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. With water skiing and sailing nearby, you'll find plenty of adventures in the water. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61246%2C-87.09196&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=If060JHNbh2tzJEyP-YaYmr_rqs=) Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710 ### What's nearby - Playacar Golf Club - 5 min walk - 0.4 km - Quinta Avenida - 3 min drive - 2.5 km - Playa del Carmen Main Beach - 4 min drive - 2.8 km - Xcaret Eco Theme Park - 8 min drive - 7.0 km - Playacar Beach - 8 min drive - 3.9 km ### Getting around - Cancun Intl. Airport (CUN) - 50 min drive ### Restaurants - ‪La Terraza - ‬7 min drive - ‪rosa roja - ‬6 min drive - ‪Turquesa - ‬7 min drive - ‪La Barra Artesanal - ‬7 min drive - ‪Il Portico - ‬6 min drive ## About this property ### Hotel Riu Lupita - All Inclusive All-inclusive family-friendly property near Playacar Golf Club Close to Playacar Beach, Hotel Riu Lupita - All Inclusive provides a free breakfast buffet, a nightclub, and a poolside bar. Adventurous travelers may like the snorkeling, fitness classes, and bicycling at this property. Treat yourself to a body treatment, a body scrub, or a manicure/pedicure at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like kayaking, basketball, and windsurfing. In addition to a grocery/convenience store and shopping on site, guests can connect to free in-room WiFi. You'll also find perks like: - 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Limo/town car service, tennis courts, and a bike on site - Babysitting (surcharge), wedding services, and a gift shop - Guest reviews say great things about the helpful staff Room features All 300 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and shower/tub combinations - Flat-screen TVs with satellite channels - Balconies, free infant beds, and ceiling fans ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkeling Windsurfing ### Land activities Tennis Volleyball ### Lessons/classes/games Aerobics ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances ## Similar properties ![5 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/1000000/490000/487100/487013/c7109a5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Tequila - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,010 reviews CA $241 CA $295 total includes taxes & fees Oct 26 - 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Pool - Hot tub - Breakfast included 7.4 Good 448 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9627292&PinnedHotelID=9627292&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free beach shuttle - Limo/town car service - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 4 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Adelita - Cozumel - Dante - Maria Bonita - Tequila ### Things to do - 3 outdoor pools - Basketball - Bicycle storage - Bicycles - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Nightclub - Playground - Shopping - Snorkeling - Tennis - TV in common areas - Volleyball - Windsurfing ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Grocery/convenience store - In-room crib - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Garden - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 100% renewable energy - 23 buildings - 3 floors - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico. ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Lupita Riu Riu Lupita Riu Lupita All Inclusive Riu Lupita All Inclusive Playa del Carmen Riu Lupita Playa del Carmen Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico Riu Lupita Mayan Riviera Riu Lupita Mexico Riu Lupita Resort Riu Lupita All Inclusive All-inclusive property Playa del Carmen Riu Lupita All Inclusive All-inclusive property Riu Lupita Inclusive inclusiv Riu Lupita All Inclusive Riu Lupita Inclusive Inclusive Hotel Riu Lupita - All Inclusive Playa del Carmen Hotel Riu Lupita - All Inclusive All-inclusive property ## Frequently asked questions ### Does Hotel Riu Lupita - All Inclusive have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at Hotel Riu Lupita - All Inclusive? > As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Lupita - All Inclusive on Oct 30, 2025 start from CA $185.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Lupita-All-Inclusive.h470878.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Riu Lupita - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Riu Lupita - All Inclusive? > Self parking is free at this property. ### What time is check-in at Hotel Riu Lupita - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Riu Lupita - All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Hotel Riu Lupita - All Inclusive? > Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include windsurfing, snorkeling, kayaking, and more. ### Where is Hotel Riu Lupita - All Inclusive located? > This family-friendly Playa del Carmen property is located near the beach, within 1 mi (2 km) of Playacar Golf Club, Centro Maya Shopping Center, and Mahi Golf Course. Playa del Carmen Main Beach and Quinta Avenida are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Riu Lupita - All Inclusive Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 293 8 - Good 231 6 - Okay 140 4 - Poor 36 2 - Terrible 56 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### LIGIA Jul 30, 2025 Liked: Amenities Amazing stay for me and nieces ##### LIGIA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Kevin Andrew Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT ##### Kevin Andrew Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Quintasha Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10 ##### Quintasha Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Alvaro Jul 21, 2025 Disliked: Amenities Its an ok hotel, solid 3 stars but definitely not a 5 star hotel, beach access sucks, you have to the a bus there, drinks were terrible, staff was nice ##### Alvaro Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Sharnita Oct 4, 2025 Liked: Staff & service I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip. ![](https://a.travel-assets.com/ugc/hotel-reviews/3d806e1e-3072-4ab5-b579-ae115db86c5b-1759555677207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eec9a17c-5dca-4273-b14e-2436ae197a23-1759555694533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ebcfc14a-cf2c-48d7-9a80-20b50b447fd5-1759555700494.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/279a207b-2ceb-4daf-88bd-0d0f265819d9-1759555763441.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharnita Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Robert Carl Sep 30, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money ##### Robert Carl Stayed 14 nights in Sep 2025 ### 10/10 Excellent #### mya Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpful staff. ##### mya Stayed 1 night in Apr 2025 ### 6/10 Okay #### Garland Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Food choices wasnt that good. ##### Garland Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Grace Eboselume May 27, 2025 Budget friendly, no beach on site ##### Grace Eboselume Stayed 3 nights in May 2025 ### 8/10 Good #### Christine Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again! ##### Christine Stayed 4 nights in Apr 2025 ### 6/10 Okay #### David Jul 30, 2025 Liked: Staff & service Mildew dresser and our sheets ##### David Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Angela Aug 20, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all! ##### Angela Stayed 3 nights in Aug 2025 ### 8/10 Good #### Lauren Feb 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs. ##### Lauren Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Owen Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place! Super friendly staff! ##### Owen Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Adrian Jun 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort, friendly staff, good food . ##### Adrian Stayed 5 nights in May 2024 ### 10/10 Excellent #### Yagwatie Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The cleanliness ##### Yagwatie Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Alfredo Ceron Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente! ##### Alfredo Ceron Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Darrell Sep 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was amazing !!!! ##### Darrell Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Brandi Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent. ##### Brandi Stayed 6 nights in Jan 2025 ### 8/10 Good #### marco May 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice place.. ##### marco Stayed 3 nights in May 2024 ### 10/10 Excellent #### Mireya Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was delicious and service excellent. I definitely coming back. We went to celebrate our 32 anniversary ##### Mireya Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Courtney Ann Feb 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, great drinks, good enterimant ##### Courtney Ann Stayed 3 nights in Feb 2024 ### 8/10 Good #### Olga Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall it was good, staff and dining was super. The flip point is that it’s rather far away from the oceanfront and area around the resort is not suitable for walking due to golf club property. ##### Olga Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Daniel Jan 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. ##### Daniel Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### BRUNO Sep 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ALL INCLUSIVE PROPOSAL PERFECT HOTEL AND ARE VERY GOOD BEACH VERY GOOD ##### BRUNO Stayed 3 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - 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