Title: Playa del Carmen Beachfront Condo w/ Pool Access! - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Playa del Carmen Beachfront Condo w/ Pool Access! Beachfront condo with a fitness center and a rooftop terrace ![On the beach](https://images.trvl-media.com/lodging/46000000/45350000/45348400/45348365/29755a41.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/46000000/45350000/45348400/45348365/605a1ab8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/46000000/45350000/45348400/45348365/3b242b1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/46000000/45350000/45348400/45348365/6f48bb3b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/46000000/45350000/45348400/45348365/3f2d974a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Located in Playa del Carmen, this 2-bedroom condo combines sun-kissed days and oceanfront dining with access to resort-style amenities. Swim with dolphins at Xcaret Park or relax by the infinity pool - enjoy endless outdoor space alongside a private plunge pool on the rooftop terrace. 9.0 Wonderful ### Entire condo 2 bedrooms2 bathroomsSleeps 61100 sq ft ## Popular amenities - - Kitchen - Barbecue grill - Gym - Laundry - Outdoor space ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Playa del Carmen Beachfront Condo w/ Pool Access! Imagine enjoying your morning coffee on the patio, a sun-kissed afternoon on the beach, followed by a seafood dinner at an oceanfront restaurant. Accompany all this with an evening under the stars on the rooftop terrace and you’ve got the perfect day at this 2-bedroom, 2-bath condo! Beyond the incredible amenities that come along with this vacation rental, you can swim with dolphins at Xcaret Park, jump in the Chaak Tun Cenote, and relax by the infinity pool during your stay in Playa del Carmen! \-- THE PROPERTY -- Free WiFi (High Speed, Fiber Optic) | 1,100 Sq Ft | Resort Amenities Bedroom 1: King Bed | Bedroom 2: Queen Bed | Living Room: Sleeper Sofa, Futon ON-SITE AMENITIES: Outdoor infinity pool, cabanas, grilling area, fitness center, direct beach access, boardwalk ROOFTOP TERRACE: Lounge chairs, private plunge pool (not a hot tub), pergola, bathroom w/ shower, 4-person dining table, 3-person wet bar, ocean views PATIO: Gas grill, 4-person dining table, pool views, sun sofa/armchair set KITCHEN: Fully equipped, stainless steel appliances, granite countertops, 2-person breakfast bar, blender, drip coffee maker INDOOR LIVING: 3 Smart TVs, ceiling fans, tile flooring, A/C units, FAQ: Cleaning refreshment provided every other day GENERAL: Linens/towels, trash bags, paper towels \-- THE LOCATION -- BEACHES: Resort Beach (direct access), Point Esmeralda (3.1 miles), Playa Xcalacoco (5.9 miles), Playa Maroma (12.6 miles) OUTDOOR ACTIVITIES: Los Fundadores Park (0.7 miles), Cenote Chaak Tun (4.9 miles) ATTRACTIONS: 3D Museum of Wonders (0.4 miles), Museo Frida Kahlo (0.4 miles), Portal Maya (0.8 miles) FAMILY FUN: Rio Secreto (5.3 miles), Xenses Park (5.8 miles), Xplor Park (5.9 miles), Xcaret Park (6.2 miles) WALKABLE DINING: Lido Bar Restaurant (0.1 miles), Keel Restaurant (0.2 miles), Zitla (0.3 miles), Kaxapa Factory (0.3 miles), Oh lala (0.3 miles) AIRPORT: Cancun International Airport (34.9 miles) \-- REST EASY WITH US -- Evolve makes it easy to find and book properties you'll never want to leave. You can relax knowing that our properties will always be ready for you and that we'll answer the phone 24/7. Even better, if anything is off about your stay, we'll make it right. You can count on our homes and our people to make you feel welcome — because we know what vacation means to you. \-- POLICIES -- \- No smoking \- No pets allowed \- No events, parties or large gatherings \- Must be at least 25 years old to book \- Additional fees and taxes may apply \- Photo ID may be required upon check-in \- NOTE: Prior to arrival, guests MUST send a copy of each guest’s ID listed on the reservation to the El Faro concierge. Their email will be provided in your pre-stay email \- NOTE: Guests will not be given access to the property if IDs have not been received prior to guest check-in \- NOTE: No parking accommodations are provided with this vacation rental \- NOTE: This property has a plunge pool, it is not a heated jacuzzi \- NOTE: A cleaning refreshment is provided to guests every other day ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Heated pool - Private pool ### Internet - Available in the condo: Internet access ### Parking and transportation - Onsite parking options include a garage ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Microwave - Paper towels - Refrigerator - Spices - Stovetop - Toaster ### Dining - Dining table - Wet bar ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Hair dryer - Towels provided ### Living spaces - Dining table - Separate dining area ### Entertainment - Books - DVD player - Stereo - TV ### Outdoor areas - Balcony - Gas grill - Rooftop terrace - Walkway to water ### Laundry - Laundry facilities ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Concierge services - Iron/ironing board ### Location highlights - Near the ocean ### Things to do - Gym - Heated pool - Water sports equipment - Motor boating nearby - Scuba diving nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - Property located in a resort - Unit size: 1,100 square feet ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/35000000/34010000/34008900/34008804/3ac328bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful 2 Bdr Appartment in Playa Downtown With Million Dollar View Downtown Playa del Carmen - 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Kitchen - Washer - Dryer - Air conditioning 9.4 Exceptional 37 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=29627539&PinnedHotelID=29627539&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 25 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as Vrbo Property New! Mayan Riviera Beachfront Condo W/pool Access! Condo 437383 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=20.629284,-87.07111&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:c%60%7D%7CBlamrO%3FO%3FO%40Q%3FO%40Q%40O%40O%3FQBM%40Q%40OBQBO%40ODOBOBOBODOBODODODMDODOFMDOFOFKDOFMFOHKFMFMHMHMFMHKHMHKJKHKHKJKHKJKJKJIJIJKJIJIJILIJILIJGLILELILGLGLGLELELGLELENELENELCNCLENCNALENANCLANANCN%3FNALANAN%3FN%3FN%3FL%3FN%3FN%3FN%40N%40N%40L%3FNBN%40N%40LBN%40NDL%40NBNDLBNBLDLDNDLDLDNFLDLDLFLFLFJHLDLHLFJHLHJHJHJHLHJJJHHHJJJJJJHJHJJJHJHJHLHJHLFLHLFLHLFJFNFLFNFJDNFNDLDNDNDLDNDNDNBNDNBNBNBNBN%40NBP%40NBP%40L%40P%40N%40N%3FP%40N%3FP%3FN%3FN%3FP%3FN%3FNAP%3FNAPANANANCNAPCNAPCLCPCNCNENCNELEPELENENELENGNELGLGNGLGLGLILGLILGJILIJILIJILKJIJIJKJKHKJIJKHKHMJKHKHKHMHKFMHMFMFKHMFMDMFMFMDOFMDMDODMBMDODMBOBOBMBOBOBM%40OBO%40O%40M%40O%40O%3FO%40O%3FO%3FM%40OAO%3FO%3FOAM%3FOAOAOAOAMCOAOCMCOCOCMCOCMEOEMCOEMEMEMGMEMGMGMEMGMIMGMGKIMGKIMIKIKIKKKIKIKKKKKIIKKKIKIKKMIKIMIKGMIKIMGMGMIMGMGMEOGMGMEOGOEMEOEOEMEQCMEOCOCOCOEQAMCQCOAQAOCO%3FOAOAQAO%3FQAO%3FO%3FQ&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Uy8yniazkt0Dwl0QU3dWypVAFi4=) Playa Del Carmen, Quntana Roo #### What's nearby - Playa del Carmen Main Beach - 2 min walk - 0.2 km - Quinta Avenida - 3 min walk - 0.3 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km - Playacar Beach - 11 min walk - 1.0 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Cervecería Chapultepec - ‬1 min walk - ‪Zenzi Beach Club - ‬1 min walk - ‪Fah Restaurant Bar - ‬2 min walk - ‪Mi Jardin Secreto - ‬2 min walk - ‪Restaurante Tropical - ‬2 min walk ## Frequently asked questions ### Does Playa del Carmen Beachfront Condo w/ Pool Access! have a pool? > Yes, this property has a pool. Pool types include heated pools. ### Is Playa del Carmen Beachfront Condo w/ Pool Access! pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Playa del Carmen Beachfront Condo w/ Pool Access!? > Check-in begins at 3:00 PM. ### What time is check-out at Playa del Carmen Beachfront Condo w/ Pool Access!? > Check-out is at 11:00 AM. ### Where is Playa del Carmen Beachfront Condo w/ Pool Access! located? > Located in Downtown Playa del Carmen, this condo building is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Playa del Carmen Beachfront Condo w/ Pool Access! Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 24 8 - Good 6 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ### 8.6/10 Cleanliness ### 10/10 Excellent #### Menucha G. Feb 9, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Mid winter vacation Great location. Walking distance to all the restaurants that were recommended to us. The property is well maintained and s ##### Menucha G. Stayed 5 nights in Jan 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Gerry May 5, 2025 #### Nice Comfortable Place Check in was easy and the porter showed us to our room with our bags. The condo was just as described with a great view of the pool and ocean. The kitchen was well equipped, plus they had a water cooler with several extra bottles of water which was great! The beds were both pretty comfortable and house cleaning came by every other day. The only issue we had was connecting to the units Wi-Fi, the information provided in our check-in instructions, the information on the plastic card, along with the QR code in the condo were all incorrect. Luckily, I looked at the Wi-Fi modem and found the name of the network and password, so we were able to connect. Not sure what the status was of the property manager, I emailed him before our trip, the front desk (supposedly) tried to contact him about the Wi-Fi issue, but he never responded. The only other issue was the music at night; there are some clubs up on 5th or 10th street and from 10-2 every night the music is quite loud. Overall, this condo is in a great location, so many restaurants and shops only a few minutes away, the pool was very well thought out and was a fun place to socialize and relax. Overall, it was a very comfortable place for the four of us, we had a great time, and we would stay here again. ##### Gerry This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### Evan F. Jun 28, 2017 #### Place was great! Will stay again! My wife and I stayed here 6/16 for 7 days and absolutely enjoyed every single moment of it. The 2 bedroom condo was perfect for us. The bed was really comfy, and the master suite was very spacious and clean. We loved using the walk out balcony and everyday sat out there and enjoyed the views while we had breakfast/lunch or simply enjoyed our drinks. The maid staff that came every other day did an amazing job, and ensured we had new beach towels as well as other towels and wash clothes, they also made sure we had all of the ice trays filled up which was very convenient. The complex itself of El Faro was well maintained and felt very safe. Its location off of 5th ave was prime. You could go left or right on 5th ave and be at a great restaurant or newer shopping mall right away. The pool was great and the beach and ocean were amazing. The beach did get a little busy with locals, but the pool deck is 20 yards from the ocean so we enjoyed that and never really had a desire to lay on the beach. Security was very good about making sure only the residents of El Faro were on the pool deck, and using the beds. We will definitely be returning to Reef 403 in the future and is absolutely perfect for a couple by themselves or two couples on a fun trip! ##### Evan F. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Adam Aug 5, 2025 #### Amazing Condo and Location We loved the condo! It had beautiful views of the enormous pool and the sea! The location is top notch too - right on Calle 10 within easy walking distance of everything Playa Del Carmen has to offer! ##### Adam ### 10/10 Excellent #### Gerry V. May 5, 2025 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Nice Comfortable Place Check in was easy and the porter showed us to our room with our bags. The condo was just as described with a great view of the pool and ocean. The kitchen was well equipped, plus they had a water cooler with several extra bottles of water which was great! The beds were both pretty comfortable and house cleaning came by every other day. The only issue we had was connecting to the units Wi-Fi, the information provided in our check-in instructions, the information on the plastic card, along with the QR code in the condo were all incorrect. Luckily, I looked at the Wi-Fi modem and found the name of the network and password, so we were able to connect. Not sure what the status was of the property manager, I emailed him before our trip, and the front desk (supposedly) tried to contact him about the Wi-Fi issue, but he never responded. The unit was quiet during the day, except for the night clubs up on 5th or 10th street and from 10-2 every night the music is quite loud. Overall, this condo is in a great location, so many restaurants and shops only a few minutes away, the pool was very well thought out and was a fun place to socialize and relax. Overall, it was a very comfortable place for the four of us, we had a great time, and we would stay here again. ![View from pool](https://a.travel-assets.com/ugc/hotel-reviews/828229ea-5b4e-4640-872a-d80f49d165c5-1746486367396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from balcony](https://a.travel-assets.com/ugc/hotel-reviews/0d32d9f1-2091-4c9c-b069-cd212cfeaed5-1746486368048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gerry V. Stayed 7 nights in Apr 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Brodie Apr 19, 2025 #### This place was top notch The workers at the facility were great. the property and pool was awesome the house was pretty ideal. location was prime. very different vibe than an all inclusive and offers prime location right downtown ##### Brodie This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Colleen Feb 25, 2025 #### Fantastic Condo and Location Condo is spacious and well equipped with everything you need. Lovely patio with a little bonus rooftop area. Incredibly close walk to restaurants, shopping or just out for drinks. Highly recommend this beachfront condo. ##### Colleen ### 8/10 Good #### Jamie F. Aug 7, 2024 Liked: Check-in, communication, location, listing accuracy #### Perfect location We have stayed at El Faro several times in the past and we continue to come back because of the great location and staff. This was our first time in this particular room and while it met our needs and was clean and tidy, I would comment that the unit could benefit from a deep clean especially of the bathrooms. Other than that the unit was great and met our needs. ##### Jamie F. Stayed 10 nights in Jul 2024 ### 6/10 Okay #### Esmeralda A. Jun 26, 2024 Liked: Check-in, location, listing accuracy Disliked: Communication #### Comfortable stay but updates needed Upon arrival a/c was not working. Mssg’d contacts but never heard back from them whatsoever. Front desk helped us get a hold of the repair crew and they were able to fix issue after a few attempts. It was very hot and uncomfortable for a few hours, but glad it was repaired that same day (night by then). During our entire stay, all a/c units stayed the same temp since we weren’t able to change it, and it was freezing…but we rather that than it not working at all. Cleanliness was mid. After each heavy rainfall, we noticed the main room had a leak in the ceiling and the other room a leak from the wall by the restroom. TV in living room does not power on/off with the remote - even with their note that states not to use tv to power it, we had no choice but to do so. The entire room itself could use better cleaning and a few upgrades wouldn’t hurt. Location was very convenient. Staff was good. ##### Esmeralda A. Stayed 5 nights in Jun 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Michael May 17, 2024 #### Great time Really enjoyed our stay. The supply of 5gal' water jugs and dispenser was very helpful. Made a list of needed supplies at check in (coffee, drinks and snacks) and walked to Walmart and took a taxi back. Buy extra small garbage bags to use. The toilet paper can't be flushed ( I feel for them) as could cause the toilets to overflow and they only clean and empty trash "every other" day. Rooftop was nice. Not as big as pictures lead to believe. Good to watch sunrise. Don't leave anything for the next guest as I have at other VRBO's as it will be cleaned out. The previous guests left us some of their leftover bottles alcohol in the fridge. It was gone when we got back from Walmart. Close to 5th Street, beach and has a great pool. Hope to return asap. ##### Michael This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Thomas Feb 14, 2024 #### Perfect location Beautiful resort. The condo was exceptional with everything you need. The pool and view were amazing! ##### Thomas This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Michaela Dec 14, 2023 #### Awesome beachfront condo! We had the best time staying at this condo! The location couldn’t have been better and everything was exactly as it was described in the listing. The concierge staff was so helpful and kind, and the security personnel made us feel very safe. The private pool and rooftop lounge pool were a huge plus. We could not recommend this property more! ##### Michaela ### 10/10 Excellent #### Lora G., Visalia Nov 8, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location and pool This was our fourth visit to El Faro. I love everything about it, particularly the location and the pool and the view. It’s the only place we want to stay in Playa del Carmen ##### Lora G. Stayed 3 nights in Nov 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Timothy Jul 7, 2023 #### Awesome place Enjoyed our stay in our favorite place El Faro. It was relaxing and enjoyable. We like being so close to the beach and 5th Ave. will definitely be back. Worth staying again ##### Timothy Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Lindsay G. Jun 22, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful Stay First time visit to property. Everything was perfect and as described in the description. The staff/front desk were very helpful and nice. Would defiantly recommend. ##### Lindsay G. Stayed 7 nights in Jun 2023 ### 4/10 Poor #### Karrah K. Apr 24, 2023 Liked: Cleanliness, location, listing accuracy Disliked: Communication #### Horrible host I emailed the host & concierge several times for early check in & never heard back. While there asked for beach towels for the 5 guests booked, no reply. Our toilet tank broke in the middle of the night & flooded the lower apt. Never heard from the host to clean up all the water or give us new towels! We only had the master bath to use for 5 people the rest of the time. Zero communication from host!!!! ##### Karrah K. Stayed 3 nights in Apr 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Michael Mansour May 24, 2022 #### The property was phenomenal! The whole family loved Mike's place! Mike the owner got in touch before, during, and after the trip to make sure everything was good. The location of the condo is amazing! beach front development and in the heart of the downtown area of Playa. Exactly where you want to be. The place was clean and nice and staff came in every other day to clean up and provide clean towels. We will definitely be coming back. ##### Michael Mansour ### 6/10 Okay #### Tom D. Dec 10, 2021 Liked: Cleanliness, check-in, communication, location Disliked: Listing accuracy #### Ok stay, no jacuzzi like stated originally. The place was clean, property manager very professional. Jacuzzi did not work as originally stated in advertisement. Master bedroom is great, other bedroom has very poor air circulation and was air was damp. Master bed was great and comfortable, other bed was very uncomfortable. Location was great close to everything. Overall 3 stars. ##### Tom D. Stayed 5 nights in Nov 2021 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Katherine Nov 22, 2021 #### Good but needs some TLC Overall, this place gave us a great vacation. It just needs a little TLC. You can't beat the location and the view from the balcony is just phenomenal! The upper patio area though really was a disappointment for us. 2/3 of the lounge chairs were so badly torn you couldn't lay on them to tan, the wifi didn't work upstairs so we couldn't get any of our music playing and the plunge pool....well it was green and horribly dirty. God knows when the last time that was drained or cleaned! We didn't go in it and that's what really had me excited for this place so I was sad about that. The inside is stocked really well. We didn't need to go buy anything except groceries. The master bed was very uncomfortable and we felt like we were sleeping on an air mattress. The sheets could also use some updating. The master bathroom is beautiful but the rain shower is so clogged up with calcium that it sprays water everywhere but your head. Overall, we had a good trip but I would recommend some updating before renting out at this cost again. ##### Katherine This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Kevin Oct 14, 2021 #### Restful Place to Stay This condo provided our family with a restful vacation. It is located in the middle of Playa del Carmen so you can walk to just about anything that you need. It is conveniently located with many restaurants nearby. We loved swimming in the pool every day - it was very clean and right next to the beach. The condo was comfortable and roomy. ##### Kevin This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Katie Jul 28, 2021 #### Nice inside Condo - Would not return The night we got there we were told we could not park there - even paying a fee and there was no parking anywhere else close to the property. There were mult security officers who had no idea what was going on - one even said we could not check in because it was 7 pm and no one was at the desk . I could not call the host because of my cell phone restrictions. Finally I had a security officer call the receptionist ( a nice woman) finally gave me permission to park until they could find resolve. I eventually gave security 100 US dollars for park and told him to keep the change. This is after he came up to my room - had my family get me out of the shower to be badgered re: parking. Then the receptionist showed me a 50 $ bill and said I still owed and that security only gave her 50$. She eventually resolved this I assume -because I was not addressed again. The beach smells terrible - the seaweed is out of control and this condo is one that does not clean the beach area for guests. On a positive note - we were in mexico - The room pool and location to the strip were nice and met our needs well . Xcaret was awesome and so were the cenotes. ##### Katie This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kelsea Apr 30, 2021 #### Absolute Paradise Our Trip to Playa del Carmen was fabulous from beginning to end. Mike, the owner of the property, reached out to us prior to our stay to make sure we were good to go before our arrival. He was extremely helpful and fast at responding with questions we had about Covid testing and Private shuttles. We used Happy Shuttle Cancun, but there are many others to choose from! Our driver greeted us at the airport and took us directly to Residences El Faro. The entire staff at the complex was extremely friendly and welcoming. They helped us bring our bags up to our rooms and even came to clean/tidy up the condo once during our stay. The condo was the perfect size for 2 couples! There were extra pillows, bedding, and towels provided along with soap, shampoo, and conditioner. It also came with 2 very large water jugs that lasted us our entire stay (5 nights). There was no need to buy any drinking water which was great! When up at the condo, we spent most of our time on the patio and rooftop. Both have stunning views and the plunge pool felt amazing when we wanted to cool off. The rest of out time was spent at the pool and in the ocean. The pictures do not do the pool justice. It is very large, crystal clear, and the perfect temperature. The beach is directly off the pool area and showers are provided so that you can rinse off and jump right in the pool after swimming in the ocean. There are lounge chairs, and large umbrellas are available if you ask one of the staff members. The property is right in the heart of Playa del Carmen and within walking distance of everything. There are security cameras and security guards outside 24/7, which made us feel very safe. The front desk was able to set us up with a driver for the day so that we could visit another beach and Cenote Azul. It was very affordable and would highly recommend it. They gave us 3 options for Covid testing. We opted to have someone come directly to the room to do our test. It was a little pricey, but 100% worth it. I absolutely would recommend this property to anyone looking to come to Playa del Carmen and cannot wait to go back! ##### Kelsea ### 10/10 Excellent #### James R., North Ridgeville Mar 26, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### A Week in Riviera Maya The El Faro is an absolutely great condo property and in the perfect location. Close proximity to 5th Ave. with everything it has to offer and right on the beach. The fact this property is so pedestrian-friendly is very appealing for us when traveling to Riviera Maya that it brings us back year after year. We really don't need a car unless we want to take our own excursion and if so it's very easy to rent a car for a day or go with a local excursion provider. You're surrounded with countless restaurants and things to do from the El Faro location it suits us pefectly. ##### James R. Stayed 6 nights in Mar 2021 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Ryan Nov 12, 2020 #### Beautiful place Great place in a perfect location near everything you need in Playa. Views from rooftop were amazing and the place was beautiful. Building staff was also very nice and accommodating. ##### Ryan ### 8/10 Good #### Michelle H., Rochester, MI Mar 6, 2020 Liked: Check-in, location, listing accuracy #### Great condo in an even better location! This property was great for our family. The beach was awesome and you can’t beat the location in proximity to 5th ave. There were some things that were lacking; such as no hand towels or dish towels (which normally wouldn’t matter but the dish washer was out of service) or linens for the pull out couch (which we needed to use since we have 3 children) but all in all it was a really good property. ##### Michelle H. Stayed 5 nights in Feb 2020