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Paradisus Playa del Carmen La Esmeralda All Inclusive

Star Rating
4.5 out of 5

Information

Reviews

4.3 / 5Excellent
1,124 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Punta Esmeralda Beach
    14 min walk
  • Popular Location
    Guadalupe Church
    16 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room (Roulette)

    Room Amenities

    • Sleeps 3
    More details
  • Paradisus Junior Suite

    Room Amenities

    • Sleeps 4
    More details
  • One Bedroom Suite

    Room Amenities

    • Sleeps 5
    More details
  • Family Concierge Junior Suite

    Room Amenities

    • Sleeps 4
    More details
  • One Bedroom Master Suite

    Room Amenities

    • Sleeps 4
    More details
  • Paradisus Junior Suite Swim Up

    Room Amenities

    • Sleeps 4
    More details
  • Family Concierge 1 Bedroom Suite

    Room Amenities

    • Sleeps 5
    More details
  • One Bedroom Suite Swim Up

    Room Amenities

    • Sleeps 5
    More details
  • Family Suite, 1 Bedroom, Concierge Service

    Room Amenities

    • Sleeps 3
    More details
  • One Bedroom Master Suite Swim Up

    Room Amenities

    • Sleeps 4
    More details
  • Family Concierge 1 Bedroom Suite Swim up

    Room Amenities

    • Sleeps 5
    More details
  • Family Concierge 1 Bedroom Master Suite Swim Up

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 2 Bedrooms (Master)

    Room Amenities

    • Sleeps 6
    More details

About this area

Playa del Carmen

Paradisus Playa del Carmen La Esmeralda All Inclusive is located on the beach and in an area with good shopping. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Travelling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Our guests appreciate the resort's location for the sightseeing.

What's nearby

  • Popular Location
    Punta Esmeralda Beach - 14 min walk
  • Popular Location
    Guadalupe Church - 16 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya - 4 min drive
  • Popular Location
    Mamitas Beach Club - 5 min drive
  • Popular Location
    Plaza Las Americas - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

About this property

Paradisus Playa del Carmen La Esmeralda All Inclusive

Upscale property on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Paradisus Playa del Carmen La Esmeralda All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. All 512 rooms offer thoughtful touches such as free minibar items and bathrobes, as well as comforts such as Egyptian cotton sheets and down comforters. Complimentary wireless Internet access and furnished balconies are standard, as are LCD TVs with cable channels.
Paradisus Playa del Carmen La Esmeralda All Inclusive offers 512 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters and premium bedding. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include free minibar items and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Lessons/classes/games
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

Payment types at the property

MastercardAmerican ExpressVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Paradisus Playa Carmen Esmeralda All Inclusive Playa del Carmen
  • Paradisus Playa Carmen Esmeralda All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily
  • Buffet and à la carte meals, snacks and beverages included
  • 14 restaurants and 1 coffee shop/cafe
  • 4 swim-up bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Kayaking
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • In-room childcare (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (25000 square feet of space)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool umbrellas

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (air conditioning)
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 40-inch LCD TV
  • TV channels
  • DVD player
  • iPod dock
  • pay films

Food and drink

  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

4.3

Excellent

5 - Excellent
663
4 - Good
294
3 - Okay
93
2 - Mediocre
42
1 - Poor
32
4.6
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved how attentative, pleasent, helpful the staff was! Always a step ahead and some remembering who we were. Rooms and grounds were beautiful. Only thing i could have benefited from was a clock in the rooms. Otherwise everything was perfect! Majorly impressed with the security and all the life guards on site.

Stayed 8 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve been to many all inclusives in my lifetime and this one definitely is one of the better ones. The food is amazing here! Staff is always friendly and helpful. The property and the decor is amazing

Stayed 7 nights in Nov. 2019

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