Title: Polo 15 (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=35088525&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Polo 15 Relax by the outdoor pool or visit nearby Mamitas Beach. Enjoy sun-soaked afternoons and BBQ evening meals under the stars. ## Photo gallery for Polo 15 ![Outdoor pool, sun loungers - Polo 15 (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35090000/35088600/35088525/11236f28.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Basic Room, 1 Queen Bed (Balcony) - Polo 15 (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35090000/35088600/35088525/f759995a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Penthouse, 1 Bedroom | Terrace/patio - Polo 15 (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35090000/35088600/35088525/57aa894e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Penthouse, 1 Bedroom | Living area - Polo 15 (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35090000/35088600/35088525/2e87a422.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Penthouse, 1 Bedroom - Polo 15 (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35090000/35088600/35088525/9789529b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Mamitas Beach, Polo 15 offers relaxation and convenience. Guests enjoy the outdoor pool with sun loungers and in-room WiFi. The laid-back atmosphere complements practical amenities like on-site laundry facilities. ## Reviews 7.8 Good ## Popular amenities - Pool - Free WiFi - Air conditioning - Laundry - Kitchen ## Room options ### Check availability for these dates Tonight [Mar. 13 - Mar. 14](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=35088525&PinnedHotelID=35088525&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=35088525&PinnedHotelID=35088525&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 14 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=35088525&PinnedHotelID=35088525&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=35088525&PinnedHotelID=35088525&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=35088525&PinnedHotelID=35088525&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=35088525&PinnedHotelID=35088525&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=35088525&PinnedHotelID=35088525&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=35088525&PinnedHotelID=35088525&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Deluxe Studio, Multiple Beds ![Deluxe Studio, Multiple Beds](https://images.trvl-media.com/lodging/36000000/35090000/35088600/35088525/116d1952.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Multiple Beds ### Highlights Individually furnished Air conditioning Kitchenette Refrigerator Flat-screen TV Clothes dryer Ceiling fan Blackout drapes/curtains - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Basic Room, 1 Queen Bed (Balcony) ![Basic Room, 1 Queen Bed (Balcony)](https://images.trvl-media.com/lodging/36000000/35090000/35088600/35088525/b3f9011d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Queen Bed (Balcony) ### Highlights Balcony Individually furnished Individually decorated Air conditioning Kitchenette Flat-screen TV Clothes dryer Ceiling fan - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Penthouse, 1 Bedroom ![Comfort Penthouse, 1 Bedroom](https://images.trvl-media.com/lodging/36000000/35090000/35088600/35088525/b2c2bf8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Penthouse, 1 Bedroom ### Highlights Individually furnished Air conditioning Kitchenette Refrigerator Flat-screen TV Clothes dryer Blackout drapes/curtains Separate bedroom - City view - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Standard Studio ![Individually furnished, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35090000/35088600/35088525/de7e5700.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Individually furnished Air conditioning Kitchenette Flat-screen TV Clothes dryer Ceiling fan Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/58ae47f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - 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Pool - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 51 reviews CA $172 CA $213 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-3-21&chkout=2026-3-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=097bd004-7b75-4688-ac8a-0b816815823b&top_cur=CAD) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.2 Wonderful 1,093 reviews CA $130 CA $166 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=097bd004-7b75-4688-ac8a-0b816815823b&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897680/5c1b3843.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - Pool - All-inclusive - Spa - Pet friendly 9.6 Exceptional 246 reviews CA $1,279 CA $1,552 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=097bd004-7b75-4688-ac8a-0b816815823b&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15970000/15963200/15963147/w3840h2557x0y3-a34939db_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Alila Mayakoba Playa del Carmen - On private beach - Pool - Hot tub - Spa CA $948 CA $1,294 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=097bd004-7b75-4688-ac8a-0b816815823b&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/f3eed5da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids pool 9.8 Exceptional 603 reviews CA $1,334 CA $1,631 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=097bd004-7b75-4688-ac8a-0b816815823b&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/805dc076_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - On private beach - Pool - Spa - Pet friendly 9.4 Exceptional 119 reviews CA $1,635 CA $2,244 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=097bd004-7b75-4688-ac8a-0b816815823b&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 2,071 reviews CA $538 CA $661 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=097bd004-7b75-4688-ac8a-0b816815823b&top_cur=CAD) Ad ![Fridge, microwave, stovetop, coffee/tea maker](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1780000/1773500/1773497/d13f1c32_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rosewood Mayakoba Playa del Carmen - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 396 reviews CA $1,507 CA $2,119 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Rosewood-Mayakoba.h1773497.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=097bd004-7b75-4688-ac8a-0b816815823b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-POLO-15.h35088525.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-POLO-15.h35088525.Hotel-Information) ## About the area Located near the beach, Polo 15 is in Luis Donaldo Colosio, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64040%2C-87.06507&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=752zvBdWFULHUeKVnaSnXGrJuR4=) Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728 ### What's nearby - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 8 min walk \- 0.7 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 10 min walk \- 0.8 km - ![Church of Guadalupe, Tapalpa (Mexico)](https://images.trvl-media.com/place/6159539/824587df-6a35-4348-ab03-b97dad9d16e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Guadalupe Church 10 min walk \- 0.9 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 13 min walk \- 1.1 km - Punta Esmeralda Beach 6 min drive \- 1.8 km ### Getting around - Cancun Intl. Airport (CUN) 48 min drive ### Restaurants - Crisol 5 min walk - Ceviche Corazon 3 min walk - Que Huevos 4 min walk - Quinta Parilla 5 min walk - El Arabe 4 min walk ## About this property ### Polo 15 Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, Polo 15 provides amenities like laundry facilities. Guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers - Barbecue grills Room features All guestrooms are individually furnished, and include comforts such as air conditioning, as well as amenities like free WiFi. Other conveniences in all rooms include: - Bathrooms with showers and shampoo - 40-inch flat-screen TVs with digital channels - Wardrobes/closets, kitchenettes, and coffee/tea makers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/1289839e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet friendly 8.4 Very good 877 reviews CA $59 CA $76 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/7e8ceee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Pool - Spa - Pet friendly - Free WiFi 7.4 Good 161 reviews CA $43 CA $57 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/11a64945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAN ART Hotel Boutique - 10Th. Ave Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 138 reviews CA $42 CA $56 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/w2869h3169x0y0-4c16c902.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 7.6 Good 180 reviews CA $50 CA $69 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.8 Good 509 reviews CA $35 CA $47 total includes taxes & fees Mar 14 - Mar 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/ebabb713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.0 Very good 674 reviews CA $63 CA $84 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet friendly - Free WiFi 6.4 313 reviews CA $35 CA $49 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Studio](https://images.trvl-media.com/lodging/102000000/101830000/101829700/101829660/b43a9a08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL CASTILLO DEL MAR Downtown Playa del Carmen - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.2 Wonderful 7 reviews CA $55 CA $71 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=101829660&PinnedHotelID=101829660&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/110000000/109520000/109516300/109516232/efe5b227.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Boutique Condos Luis Donaldo Colosio - Pool - Kitchen - Pet friendly - Parking included 8.8 Excellent 92 reviews CA $60 CA $116 total includes taxes & fees Mar 14 - Mar 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=109516232&PinnedHotelID=109516232&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Breakfast available 7.8 Good 1,330 reviews CA $51 CA $66 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=35088525&PinnedHotelID=35088525&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=35088525,37070571,112001418,105222048,18666357) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - No onsite parking available - Street parking available ### Things to do - Outdoor pool ### Family friendly - In-room kitchenette - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities ### Guest services - Housekeeping (once per stay) ### Outdoors - Barbecue grill - Pool loungers ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Kitchenette ### More - Air conditioning - Ceiling fan - Dryer - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:30 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you, key retrieval ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 100.0 per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as POLO 15 Aparthotel Playa del Carmen POLO 15 Playa del Carmen Aparthotel POLO 15 Playa del Carmen Playa del Carmen POLO 15 Aparthotel POLO 15 Aparthotel Aparthotel POLO 15 Polo 15 Playa Del Carmen POLO 15 Hotel POLO 15 Playa del Carmen POLO 15 Hotel Playa del Carmen ## Frequently asked questions ### Does Polo 15 have a pool? ### Is Polo 15 pet-friendly? ### How much is parking? ### What time is check-in at Polo 15? ### What time is check-out at Polo 15? ### Where is Polo 15 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Polo 15 Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 5.0 Amenities ### 5.4 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 3 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews ### 8/10 Good #### Katie Jan 12, 2026 Liked: Cleanliness, property conditions & facilities The place was as advertised, very minimalistic. Since we spent most of our days out in town, it was perfect for what we needed. The only thing that could be better was a microwave to reheat leftovers and please, please, get better pillows. The pillows were very hard to sleep on, high, and gave us stiff necks. The check in instructions were clear and we were able to arrive early with our bag. The balcony was nice to relax on. ##### Katie Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Pamela Nov 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant My room was lovely, nice and quiet neighborhood ##### Pamela Stayed 6 nights in Nov 2024 ### 6/10 Okay #### Roger Jan 1, 2025 Liked: Cleanliness Disliked: Staff & service, amenities Close to the beach and 5th ave ##### Roger Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Isabelle Feb 4, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities J’ai annulé et changer d’hôtel après une nuit ##### Isabelle Stayed 10 nights in Jan 2025 ### 8/10 Good #### Marcos Nov 22, 2021 Liked: Property conditions & facilities, room comfort #### Nice studio Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs. ##### Marcos Stayed 5 nights in Nov 2021 ### 10/10 Excellent #### Verified traveller Jan 9, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quieter and safe neighbourhood Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful ##### Verified traveller Stayed 4 nights in Dec 2020 ### 2/10 Terrible #### Sebastian Dec 29, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Sebastian Stayed 3 nights in Dec 2024 ### 8/10 Good #### Verified traveller Feb 4, 2021 ##### Verified traveller Stayed 5 nights in Jan 2021 ### Expedia's Latest Trends ### Hotels > - [Etéreo, Auberge Collection](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information) > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - 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