Title: Musa del Carmen By BoutiqueApartments MX - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Musa del Carmen By BoutiqueApartments MX Apartment with 2 outdoor swimming pools, 7-minute walk to Playa del Carmen Main Beach ![Terrace/patio](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/eb383270.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Elite Apartment | Living area](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/9a5873f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Apartment](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/dd794717.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Apartment, 2 Bedrooms | Private kitchen](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/4c98f1fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elite Apartment | Living area](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/2371b504.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Musa del Carmen By BoutiqueApartments MX provides amenities like a rooftop terrace. Stay connected with free in-room WiFi. 7.8 Good ## Popular amenities - Pool - 24/7 front desk - Parking included - Outdoor space - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=108324903&PinnedHotelID=108324903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=108324903&PinnedHotelID=108324903&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=108324903&PinnedHotelID=108324903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=108324903&PinnedHotelID=108324903&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=108324903&PinnedHotelID=108324903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=108324903&PinnedHotelID=108324903&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=108324903&PinnedHotelID=108324903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=108324903&PinnedHotelID=108324903&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![LED TV](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/cfd004bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Individually decorated Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer LED TV Separate bedroom Blackout drapes/curtains Microwave - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ![Elite Apartment | Living area](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/9a5873f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Apartment ### Highlights Individually decorated Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer LED TV Separate bedroom Blackout drapes/curtains Microwave - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Design Apartment | Living area](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/d28bcfe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment ### Highlights Individually decorated Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer LED TV Separate bedroom Blackout drapes/curtains Microwave - 538 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Comfort Apartment | Private kitchen](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/064aac7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Individually decorated Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer LED TV Washing machine Separate bedroom Blackout drapes/curtains - 538 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Gallery Apartment](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/35f7e578.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Apartment ### Highlights Individually decorated Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer LED TV Separate bedroom Blackout drapes/curtains Microwave - 538 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![LED TV](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/bba9eab4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Individually decorated Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer LED TV Separate bedroom Blackout drapes/curtains Microwave - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/794400/794331/005c4476_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef Playacar Beach Resort & Spa Playacar - On private beach - Pool - All-inclusive - Spa 8.2 Very good 1,002 reviews CA $175 CA $233 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b39e883c-3cf4-4119-bb1c-c0f52531ca04&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Musa-Del-Carmen-By-BoutiqueApartments-MX.h108324903.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Musa-Del-Carmen-By-BoutiqueApartments-MX.h108324903.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62229%2C-87.07806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bmjosHwvdXOtgVOF6eC1Li7xeQo=) 15 Avenida Sur Centro, Playa del Carmen, QROO, 77713 #### What's nearby - Quinta Avenida - 3 min walk - 0.3 km - Playa del Carmen Main Beach - 5 min walk - 0.4 km - Playa del Carmen Maritime Terminal - 6 min walk - 0.6 km - Playacar Beach - 6 min walk - 0.6 km - Xaman Ha Aviary - 8 min walk - 0.7 km #### Getting around - Cancun Intl. Airport (CUN) - 46 min drive #### Restaurants - ‪Carl’s jr Playa - ‬3 min walk - ‪Starbucks - ‬3 min walk - ‪Los Aguachiles - ‬3 min walk - ‪Tacos Chac Pel - ‬3 min walk - ‪Burger Playa - ‬3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Musa del Carmen By BoutiqueApartments MX Apartment with 2 outdoor swimming pools, 7-minute walk to Playa del Carmen Main Beach Along with 2 outdoor pools, this smoke-free apartment building has a rooftop terrace and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Each apartment provides a refrigerator and a microwave, plus free WiFi and an LED TV. Housekeeping is available on request. Musa del Carmen By BoutiqueApartments MX offers 16 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually decorated. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). LED televisions are featured in guestrooms. Housekeeping is offered on request and hair dryers can be requested. 2 outdoor swimming pools are on site. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Garden](https://images.trvl-media.com/lodging/54000000/53340000/53334700/53334603/c9fd899d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) Playa del Carmen Centro - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 95 reviews CA $45 CA $59 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=53334603&PinnedHotelID=53334603&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,609 reviews CA $45 CA $58 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/38000000/37240000/37233100/37233031/f7674934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Macondo Quinta Avenida Residences Luis Donaldo Colosio - 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Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=8728295&PinnedHotelID=8728295&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/117000000/116380000/116370700/116370652/4d1587a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mk Playa del Carmen Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.0 Very good 16 reviews CA $56 CA $72 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=116370652&PinnedHotelID=116370652&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/a1e32584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 802 reviews CA $90 CA $113 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=18953301&PinnedHotelID=18953301&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/a7fc850b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luciana Hotel & Beach Club Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 575 reviews CA $89 CA $112 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/acb834fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palm at Playa Downtown Playa del Carmen - Pool - Hot tub - Free WiFi - Air conditioning 8.0 Very good 1,021 reviews CA $81 CA $101 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/2342614c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Árbol Condo Ejidal - Pool - Kitchen - Free WiFi - Air conditioning 8.0 Very good 349 reviews CA $34 CA $47 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - 2 outdoor pools ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Free covered self parking on site ### Family friendly - Free crib ### Food and drink - Blender - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Microwave - Toaster ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Shower - Soap - Toilet paper - Towels provided ### Entertainment - LED TV ### Outdoor areas - Outdoor furniture - Rooftop terrace ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - 24-hour front desk - Blackout drapes - Housekeeping (on request) ### Location highlights - In an entertainment district - Near an outlet shopping mall - Near the airport - Near the boardwalk/promenade ### Things to do - Fishing nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 16 units - 5 floors - Built in 2023 - Housekeeping (on request) - Individual decor ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention This property does not have elevators ### Property is also known as Musa del Carmen By BoutiqueApartments MX Apartment Musa del Carmen By BoutiqueApartments MX Playa del Carmen ## Frequently asked questions ### Does Musa del Carmen By BoutiqueApartments MX have a pool? > Yes, this property has 2 outdoor pools. ### Is Musa del Carmen By BoutiqueApartments MX pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Musa del Carmen By BoutiqueApartments MX? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Musa del Carmen By BoutiqueApartments MX? > Check-out is at 10:00 AM. ### Where is Musa del Carmen By BoutiqueApartments MX located? > Located in Playa del Carmen Centro, this apartment building is within a 5-minute walk of Plaza Paraiso and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Musa del Carmen By BoutiqueApartments MX Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 6 8 - Good 6 6 - Okay 1 4 - Poor 2 2 - Terrible 1 ### 8.0/10 Cleanliness ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Delsi Sep 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication My stay at this property was amazing! It’s just a few blocks from the beach, and the hosts were incredibly accommodating and friendly. They responded promptly to any questions we had. My family and I especially enjoyed the pool and the variety of amenities. We were very happy with our stay and would definitely book again! ##### Delsi Stayed 2 nights in Sep 2025 ### 8/10 Good #### Marlin Clinton Dec 19, 2024 Liked: Cleanliness, property conditions & facilities, communication Our unit delivered as promised, maybe a towel or dish cloth more . Very friendly and helpful front desk staff ##### Marlin Clinton Stayed 14 nights in Nov 2024 ### 8/10 Good #### Stephanie D. Dec 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The apartment is very nice, comfortable and at a good price. It is a quiet area even though it is close to Fifth Avenue. The building staff is very friendly. 3 things that could be improved: Bad smell in the bathroom pipes, the towels were worn and torn, and there was not enough toilet paper. ##### Stephanie D. Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Harold Aug 9, 2025 Liked: Property conditions & facilities, communication Disliked: Amenities Our room had no bathing towels and no blankets for the bed. Only towels for the pools. It did have most kitchen items. There were stains on the couch and it was dirty. You could see through the loose poorly fitted front door knob.. There was nice friendly staff and security at the front door and it is only a few blocks away from 5th Avenue and the beach. Also a convince store in the corner of the building. Overall i give this a 2.8 rating ##### Harold Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Eduardo Nov 4, 2025 Liked: Cleanliness, amenities, communication Considero que Musa del Carmen tiene potencial para ser GENIAL, pero destacan varios detalles a mejorar en el Gallery Apartment (que fue la habitación que escogí con altas expeectativas). Puntos clave de mejora: Seguridad: La cerradura de la puerta se percibe débil y la habitación carece de Smart Lock, a diferencia de otras al caminar por el pasillo. Cocina: El refrigerador presentaba olor a comida. Se sugiere añadir una freidora de aire. El jabón o la esponja para fregar platos tenía un olor desagradable. Baño: La trampa de malos olores estaba mal posicionada, causando que el olor regresara por el lavamanos (no se pudo reparar debido al horario de mantenimiento). Además, la tapa del inodoro estaba floja y el dispensador de jabón de baño no funcionaba. Recámara: La pared necesitaba retoque de pintura donde estaba el AC anterior. Las patas de la cama son un riesgo de golpe recurrente. No trae duvet ni colcha la cama. Solo una sabana sencilla. La cortina solo puede estar toda abierta o todo cerrada. Son cortinas tipo roller, que presentan daños que al colocar la cortina a media asta, se deja caer sola hasta el suelo. La ubicación es MUY BUENA! A pasos de TODO! El personal MUY ATENTO y MUY AMABLES TODOS LOS TURNOS. Cuenta con estacionamientos que aunque angostos, respetando los espacios, caben bien. Nunca estacione afuera en 6 noches y TE DAN TARJETA Se aprecia la lavadora (aunque requiere limpieza!). Repito: El Condo presenta oportunidades para ser ESPECTACULAR. ##### Eduardo Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Karina Kristell Oct 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Me gustó mucho mi estadía en esta propiedad, todo muy limpio, trato amable y mucha tranquilidad. Cerca de la 5ta Av a una cuadra. Recomendable ##### Karina Kristell Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Miguel Oct 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Todo súper accesible ##### Miguel Stayed 2 nights in Oct 2025 ### 8/10 Good #### Diego Aug 5, 2025 Liked: Cleanliness, property conditions & facilities, communication Great service. Place clean but needs a deep clean. Microwave need to be situated somewhere else. Safe needs to be fixed. Rug has to go. No need in a warm place like Playa. It would be better if the occupier can create their own entry code. Also, you should provide free access to the main entrance. Thank you! ##### Diego Stayed 19 nights in Jul 2025 ### 4/10 Poor #### Elizabeth Sarai Nov 27, 2024 Disliked: Cleanliness, room comfort, communication #### El descanso no es bueno Mi estancia fue por 13 dias, lamentablemente no pude hacer la cancelación anticipada de la reservacion. El descanso en el lugar no fue agradable, ya que el colchon de la cama esta en malas condiciones, al igual que las almohadas, por lo que molesta bastante dormir ahi y el descanso no es apropiado. Solo nos brindaron un par de toallas, y hay que considerar llevar todo los articulos de limpieza ya que no hay papel, jabon, ni lo necesario para poder hacer limpieza (como escoba y trapeador). El departamento esta en buen estado, lo rescatable del lugar son las albercas que se encuentran en el ultimo piso. ##### Elizabeth Sarai Stayed 13 nights in Nov 2024 ### 8/10 Good #### Carlos Nov 26, 2024 Liked: Amenities, property conditions & facilities Disliked: Communication La propiedad está muy bien ubicada y en una zona segura, cuenta con recepción 24 hrs, solo la comunicación con el anfitrión fue complicado, no nos asignaron las instrucciones del acceso y fue complicado comunicarnos con ellos. Otro detalle fue que al llegar al departamento olía mucho a drenaje. ##### Carlos Stayed 5 nights in Nov 2024 ### 2/10 Terrible #### Nathalie Nov 8, 2024 Disliked: Cleanliness, property conditions & facilities, communication Cette hébergement est mal représenté . Nous étions 3 adultes. Nous avions juste deux serviette , pas de grille pas , pas de casserole, pas aucun linge à vaisselle . J’avais déjà avise que j’aurais besoin de drap et d’oreiller pour le divan lit, ils ont rien fait j’ai du aller acheter des draps couvertures et oreillers pour ma fille . Fausse représentation il disait grand divan lit jumeau , ma fille de 17 ans avait les pieds qui dépassait du lit nous avons été obligé de mettre une chaise au bout . J’ai texter expédia et aucun retour de leur part et l’hôtel me dit qu’il peut rien faire . Je le recommande pas du tout ##### Nathalie Stayed 7 nights in Oct 2024 ### 8/10 Good #### Miguel Angel Oct 23, 2025 Liked: Property conditions & facilities, communication ##### Miguel Angel Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### JULIO CESAR Jul 13, 2025 Liked: Cleanliness, room comfort, communication ##### JULIO CESAR Stayed 1 night in Jul 2025 ### 8/10 Good #### FRANCELIZE Dec 30, 2024 Liked: Cleanliness, room comfort Disliked: Communication ##### FRANCELIZE Stayed 11 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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