Maya del Carmen Hotel is located in Zazil-ha, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.
Close to Mamitas Beach and Quinta Avenida, Maya del Carmen Hotel provides amenities like a garden. Guests can connect to free WiFi in public areas.
Other perks include:
An outdoor pool and a children's pool
Free self parking
A 24-hour front desk, barbecue grills, and smoke-free premises
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as amenities like safes.
More conveniences in all rooms include:
Bathrooms with showers and shampoo
Wardrobes/closets, ceiling fans, and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Outdoor pool
Conveniences
24-hour front desk
Guidebooks
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
More
Air conditioning
Ceiling fan
Individual furnishings
Safe
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from March 30 2024 to July 31 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Maya del Carmen Hotel Hotel
Maya del Carmen Hotel Playa del Carmen
Maya del Carmen Hotel Hotel Playa del Carmen
Frequently asked questions
Does Maya del Carmen Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.
Is Maya del Carmen Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Maya del Carmen Hotel?
Self parking is free at this property.
What time is check-in at Maya del Carmen Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Maya del Carmen Hotel?
Check-out is at 11:00 AM.
Where is Maya del Carmen Hotel located?
Located in Zazil-ha, this hotel is within a 10-minute walk of Mario Villanueva Stadium Madrid, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Coco Beach are also within 15 minutes.
Maya del Carmen Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is an old, old place with misleading images. The room is nothing like the images, the internet is weak most of the time or non-existent and no one really cares.
I like the fact that it was next to 5th Avenue
I didn’t like the fact that there was no one at the front desk to check in when I got there and the phone number posted wasn’t from the motel but from a lady private number
Miguel
Stayed 6 nights in Aug 2023
6/10 Okay
Ronald
Travelled with family, Travelled with group
Apr 2, 2024
Liked: Cleanliness, staff & service, amenities
No había casi luz en la habitación solo 3 bombillos para toda la habitación, en el balcón no había luz, en un cuarto no había luz, solo lampara.
Ronald
Stayed 2 nights in Mar 2024
10/10 Excellent
Jose Arturo
Mar 31, 2024
Jose Arturo
Stayed 1 night in Mar 2024
2/10 Terrible
Jose Arnulfo
Travelled with family, Travelled with family and small children
Placed was closed down by the state government at the moment to attempt to check in had to stay at other place way much expensive due short notice terrible service even employees were shock and mad at their own boss