Find luxury hotels in Playa del Carmen

"This hotel exceeded all my expectations and everyone was really helpful. They truly go above and beyond for everything. "

"The property is very beautiful. Nice staff and the food was deliciouso "

"My first real vacation since becoming a mom, and I didn’t realize how much I needed it until I arrived. Warm air, the sound of the ocean, and in my swim-out suite—a king bed, deep jetted tub, walk-in shower for two—and a note on the bed: “Breathe, Teri—welcome home to yourself.” I exhaled for the first time in years. Roger, my incredible concierge, made sure every detail was perfect. I woke without alarms, played in the turquoise ocean, lounged on the soft white sand, and sipped cocktails under the sun. Every meal was indulgent—eaten without sharing or jumping up mid-bite. The included 25-minute couples massage was bliss. My only tiny heartbreak? Rock Lobster is only open Wednesdays, and I’d been dreaming of lobster. But the food and drinks were still unforgettable. Four days wasn’t enough. I arrived as a tired mom and left as a woman who remembered herself. Secrets Maroma didn’t just give me a vacation—it gave me back my spark."

"Everything about this hotel was great. The staff were exceptional. Special shout out to Alejandro at the pool. We went with a group of 16 and always made sure we had what we needed throughout the day and made our experience great."

"Great hotel . Exactly what we wanted . It doesn’t have the best beach , so if you’re looking for a nice beach this is not the place . Food was good , you get what you pay for , so don’t be picky . The cleanliness was absolutely impressive. Staff were nice , helpful and approachable. I would stay here again "

"Friendly staff, very convenient Family concierge upgrade that provides ease of mind for families "

"Good spot even though under construction "

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"It’s a beautiful hotel. I find it should be a adult hotel only "