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La Casa de la Playa by Xcaret - All Inclusive Adults Only

Photo gallery for La Casa de la Playa by Xcaret - All Inclusive Adults Only

Suite, Ocean View (Wellness) | View from room
On the beach, white sand, beach towels, beach yoga
On the beach, white sand, beach towels, beach yoga
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of La Casa de la Playa by Xcaret - All Inclusive Adults Only

La Casa de la Playa by Xcaret - All Inclusive Adults Only

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Free airport shuttle
Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationCenote Santa Cruz7 min drive
  • Popular LocationXplor Theme Park8 min drive
  • Popular LocationXcaret Eco Theme Park10 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, La Casa de la Playa by Xcaret - All Inclusive Adults Only is on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xenses Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Looking to get your feet wet? Kayaking, snorkeling and swimming adventures can be found near the property.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Cenote Santa Cruz - 7 min drive
  • Xplor Theme Park - 8 min drive
  • Xcaret Eco Theme Park - 10 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 17 min drive
  • Mahi Golf Course - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 60 min drive

Restaurants

  • Blue Moon Beach Bar Sandos Select Club - 10 min drive
  • Cafeteca - 1 min walk
  • El Mercado de San Juan - 1 min walk
  • Festival Grand Buffet - 10 min drive
  • Cayuco - 2 min walk

About this property

La Casa de la Playa by Xcaret - All Inclusive Adults Only

5-star luxury hotel by the ocean
Located close to Xcaret Eco Theme Park and Xplor Theme Park, La Casa de la Playa by Xcaret - All Inclusive Adults Only provides a free roundtrip airport shuttle, free water park access, and a swim-up bar. With a white sand beach, beach towels, and beach yoga, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a deep-tissue massage, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants. Yoga classes are offered at the 24-hour gym; the property also has a poolside bar, a grocery/convenience store, and a terrace. Free in-room WiFi is available to all guests, along with designer stores on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a lazy river, a waterslide, and sun loungers
  • Free self parking and valet parking
  • Free bicycle rentals, an electric car charging station, and a reception hall
  • An elevator, tour/ticket assistance, and a ballroom
Room features
All 63 individually furnished rooms boast comforts such as 24-hour room service and jetted bathtubs, in addition to thoughtful touches like private pools and premium bedding.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with jetted tubs and hydromassage showers
  • 65-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, balconies, and separate sitting areas

All-inclusive details

All-inclusive room rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Electric car charging station on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Beach yoga
  • Designer stores
  • Free bicycle rentals
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 4

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services
  • 65-inch Smart TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Casa By Xcaret Inclusive
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only
La Casa de la Playa by Xcaret - All Inclusive Adults Only Hotel

Frequently asked questions

Does La Casa de la Playa by Xcaret - All Inclusive Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at La Casa de la Playa by Xcaret - All Inclusive Adults Only?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at La Casa de la Playa by Xcaret - All Inclusive Adults Only on Apr 19, 2023 start from CA $2,382.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Casa de la Playa by Xcaret - All Inclusive Adults Only pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 11 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at La Casa de la Playa by Xcaret - All Inclusive Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at La Casa de la Playa by Xcaret - All Inclusive Adults Only?

Check-in is from 3:00 PM - midnight.

What time is check-out at La Casa de la Playa by Xcaret - All Inclusive Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does La Casa de la Playa by Xcaret - All Inclusive Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at La Casa de la Playa by Xcaret - All Inclusive Adults Only?

Some rate plans available at this property are all-inclusive.

La Casa de la Playa by Xcaret - All Inclusive Adults Only Reviews

La Casa de la Playa by Xcaret - All Inclusive Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 72 reviews" "
" "10 - Excellent 89%
Rating 8 - Good. 3 out of 72 reviews" "
" "8 - Good 4%
Rating 6 - Okay. 1 out of 72 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 2 out of 72 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 2 out of 72 reviews" "
" "2 - Terrible 3%

9.7/10

Cleanliness

9.5/10

Staff & service

9.6/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly outstanding service and accommodations. I have stayed at high end properties in the world, this by far the best of all. It is rare to find a an all inclusive with of this caliber. La Casa de la Playa it is to me the BEST BEACH HOTEL in the world. I dare you to find natural beauty, culture, art, architecture, private beach, exclusive experiences, Michelin star dining, and above the outstanding and warm care of the entire staff. Shoutout to Abraham, Laura, Gabriel and Stephanie and many more, for making our last stayed unforgettable. I will be back most likely this year to my home on the beach!
Stayed 1 night in Mar 2023

10/10 Excellent

AMIR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, luxurious accommodations with a beach home feeling. The place were you truly rest, relax and enjoy. Best beach boutique hotel in Mexico!
Stayed 1 night in Mar 2023

10/10 Excellent

VLADISLAV, EAGAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect vacation!
Stayed 8 nights in Feb 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Magical!
Stayed 4 nights in Feb 2023

10/10 Excellent

Katiria, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort - clean, with incredible and spacious rooms, adults-only and boutique! From check in to check out, the staff were friendly and work hard to ensure you have a great stay. Guillermo, our conceige, was top notch. Friendly, attentive and all-around wonderful person. All the hostess and restaurant employees were fantastic! Bartenders Raul and Luis were awesome. They were so knowledgeable about tequilas and mezcals and happy to teach. We even made a few custom drinks together!!! The team at the sky bar were also fantastic! The restaurants were great and with really thoughtful concepts and menus. Loved them. The mezcal bar and chocolate bar were great. It would be great to show movies or have evening hours at the sky bar. Will definitely be back!
Stayed 2 nights in Feb 2023

10/10 Excellent

Katiria, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended my stay because it was so great. Guillermo is the best concierge!!
Stayed 5 nights in Feb 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

chaim

Liked: Staff & service, amenities, property conditions & facilities
No word can express my stay from 1st day pleasure staff accommodation any time any request simple amzing amzing
Stayed 4 nights in Jan 2023

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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