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IT Boutique Hotel & Restaurant

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of IT Boutique Hotel & Restaurant

IT Boutique Hotel & Restaurant

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach9 min walk
  • Popular LocationMamitas Beach Club9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, IT Boutique Hotel & Restaurant is near the beach. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.
Popular Location

What's nearby

  • Quinta Avenida - 1 min walk
  • Mario Villanueva Stadium Madrid - 6 min walk
  • Playa del Carmen Main Beach - 9 min walk
  • Mamitas Beach Club - 9 min walk
  • Guadalupe Church - 16 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Guilty — 1 min walk
  • Las hijas de la Tostada — 4 min walk
  • Club de la Cerveza — 5 min walk
  • Gluay Maai Thai — 5 min walk
  • Salento — 5 min walk

About this property

IT Boutique Hotel & Restaurant

4-star Playa del Carmen hotel in Zazil-ha, walk to Quinta Avenida
This smoke-free hotel features 2 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/café, and concierge services are onsite. All 24 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, espresso makers, and free local calls are among the other amenities available to guests.
IT Boutique Hotel & Restaurant offers 24 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 200 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Beach yoga
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 200 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

It Hotel Residences
It & Restaurant Del Carmen
IT Boutique Hotel & Restaurant Hotel
IT Boutique Hotel & Restaurant Playa del Carmen
IT Boutique Hotel & Restaurant Hotel Playa del Carmen

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 117 out of 182 reviews
5 - Excellent 64%
Rating 4 - Good. 43 out of 182 reviews
4 - Good 24%
Rating 3 - Okay. 7 out of 182 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 182 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 182 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Staff & service
The air conditioner did not work , the lock to the room was broken and the room smelled like sewer .
Stayed 5 nights in May 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m disappointed because the hotel is a decent hotel, but not up to par with its looks. I think they have a sewage problem, because most of the rooms smell absolutely like garbage. I went with a large party and everyone was within the same 2 floors and had the same issue with the smell. I couldn’t even spend the night because of the smell and had to change rooms and it still smelled bad. Staff would go check the room and lie to me oh it doesn’t smell. Apparently the employees there don’t have have a sense of smell. I was told I’d get a refund to contact Expedia since I booked through here and kept making sure that they were on board with refunding me only to finally get an email that they don’t want to refund me, so then I had to show up to the front desk ANGRY and call Expedia in front of them to make babysit the phone call. They can’t cook there either. A chicken sandwich was ordered and the chicken wasn’t even cooked. They also tried to overcharge the party I was with before and after we all left. Nice hotel, cheap, but everything else was terrible. Smell, staff, food, service, not good at all.
Stayed 3 nights in May 2021

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service
Great hotel and super nice rooms but the constant music and parties until 3am on the rooftop is not acceptable. Is this a hotel or a club? People drunk walking around at 2am and could not sleep until 3am for 2 days in a row...
Stayed 5 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there just one night .but loved it . Stuff is super nice ,hotel is pretty central ,but not where the whole crowed is .. parking is on side and free .super clean and nice
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021