Title: Isabella Boutique Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Isabella Boutique Hotel Beach fun in outdoor pool, near Quinta Avenida ![White sand, beach bar](https://images.trvl-media.com/lodging/22000000/21390000/21381500/21381471/cab1f490.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Building design](https://images.trvl-media.com/lodging/22000000/21390000/21381500/21381471/1acbe52c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch](https://images.trvl-media.com/lodging/22000000/21390000/21381500/21381471/e60d543d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/22000000/21390000/21381500/21381471/17174e77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/22000000/21390000/21381500/21381471/b90d5cf6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Isabella Boutique Hotel sits conveniently near Quinta Alegría Shopping Mall and the 3D Museum of Wonders. Travelers can relax by the outdoor pool, stroll to nearby Quinta Avenida for shopping, then return for dinner at the hotel restaurant or drinks at the beach bar. 7.6 Good ## Popular amenities - Bar - Room service - Pool - Housekeeping - Pet-friendly - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=21381471&PinnedHotelID=21381471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=21381471&PinnedHotelID=21381471&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=21381471&PinnedHotelID=21381471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=21381471&PinnedHotelID=21381471&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=21381471&PinnedHotelID=21381471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=21381471&PinnedHotelID=21381471&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21381471&PinnedHotelID=21381471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21381471&PinnedHotelID=21381471&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area](https://images.trvl-media.com/lodging/22000000/21390000/21381500/21381471/cebb110b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area ### Highlights Patio Individually decorated Air conditioning Connecting rooms available Premium bedding Ceiling fan Designer toiletries Rainfall showerhead - 269 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Triple Room, Multiple Beds](https://images.trvl-media.com/lodging/22000000/21390000/21381500/21381471/2f914818.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, Multiple Beds ### Highlights Balcony Air conditioning Connecting rooms available Premium bedding Ceiling fan Designer toiletries Rainfall showerhead Private bathroom - 344 sq ft - Sleeps 3 - 1 King Bed and 1 Large Twin Bed ![Deluxe Quadruple Room, Multiple Beds, Ocean View](https://images.trvl-media.com/lodging/22000000/21390000/21381500/21381471/b7f1737d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room, Multiple Beds, Ocean View ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available Premium bedding Ceiling fan Designer toiletries Rainfall showerhead - 344 sq ft - Sleeps 4 - 2 Twin Beds and 1 Queen Bed ![Superior Double Room, Pool View](https://images.trvl-media.com/lodging/22000000/21390000/21381500/21381471/6a3d8364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Pool View ### Highlights Air conditioning Connecting rooms available Premium bedding Ceiling fan Designer toiletries Rainfall showerhead Private bathroom Champagne service - 248 sq ft - Sleeps 2 - 2 Large Twin Beds OR 1 King Bed ## You may also like Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/0b0b085d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 86 reviews CA $641 CA $882 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Riviera-Maya-EDITION-At-Kanai.h97861543.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=60f7ff04-74fa-4fd6-8d9b-1e966862778b&top_cur=CAD) Ad ![5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/f6294a39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Isabella-Boutique-Hotel.h21381471.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Isabella-Boutique-Hotel.h21381471.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62750%2C-87.06978&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7bgZxfLcMlm6Qf1VgCBTMc-j8qs=) Calle 14 Norte y la Playa, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 2 min walk - 0.2 km - Quinta Alegría Shopping Mall - 2 min walk - 0.2 km - Playa del Carmen Main Beach - 2 min walk - 0.2 km - Mamitas Beach - 3 min walk - 0.3 km - Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Aldea Corazón - ‬4 min walk - ‪Quick Delights - ‬5 min walk - ‪Mandala - ‬2 min walk - ‪La Caprichoza - ‬4 min walk - ‪Dirty Martini Lounge - ‬3 min walk ## About this property ### Isabella Boutique Hotel Hotel near Quinta Alegría Shopping Mall Located close to Quinta Avenida and 3D Museum of Wonders, Isabella Boutique Hotel provides a beach bar, a terrace, and a garden. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - A roundtrip airport shuttle (surcharge), luggage storage, and a 24-hour front desk - Smoke-free premises, barbecue grills, and tour/ticket assistance Room features All guestrooms at Isabella Boutique Hotel feature thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities like late night room service and air conditioning. Extra amenities include: - Bathrooms with rainfall showers and designer toiletries - Ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/34000000/33700000/33690400/33690351/4d2a9adf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Singular Joy Downtown Residences Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.2 Very good 377 reviews CA $45 CA $58 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=33690351&PinnedHotelID=33690351&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.8 Good 477 reviews CA $35 CA $46 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch served; international cuisine, beach views ](https://images.trvl-media.com/lodging/9000000/8090000/8080700/8080690/3b3349dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Colibri Downtown Playa del Carmen - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 411 reviews CA $174 CA $214 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=8080690&PinnedHotelID=8080690&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805944/118bfa85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lunata - Near Playa del Carmen Main Beach Downtown Playa del Carmen - Air conditioning - Laundry - Housekeeping - Soundproof rooms 9.4 Exceptional 421 reviews CA $109 CA $136 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=2805944&PinnedHotelID=2805944&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle on request for a surcharge ### Food and drink - A bar/lounge - A beach bar - A restaurant - Couples/private dining ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Accessibility - No elevator ### More - 2 buildings - 4 floors - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Designer toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Food and drink - Free bottled water - Late-night room service ### More - Air conditioning - Ceiling fan - Connecting rooms available - Iron/ironing board on request - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 30 per person (roundtrip) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Isabella Boutique Hotel Playa del Carmen Isabella Boutique Playa del Carmen Isabella Boutique Hotel Playa del Carmen Isabella Boutique Playa del Carmen Hotel Isabella Boutique Hotel Playa del Carmen Playa del Carmen Isabella Boutique Hotel Hotel Hotel Isabella Boutique Hotel Isabella Boutique Isabella Playa Del Carmen Isabella Boutique Hotel Hotel Isabella Boutique Hotel Playa del Carmen Isabella Boutique Hotel Hotel Playa del Carmen ## Frequently asked questions ### Does Isabella Boutique Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Isabella Boutique Hotel pet-friendly? > Yes, cats and dogs are allowed at this property. ### How much is parking? > This hotel doesn't offer parking. ### What time is check-in at Isabella Boutique Hotel? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Isabella Boutique Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Isabella Boutique Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies. ### Where is Isabella Boutique Hotel located? > Located in Downtown Playa del Carmen, this beach hotel is within a 5-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. 3D Museum of Wonders and Mamitas Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Isabella Boutique Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 27 8 - Good 17 6 - Okay 13 4 - Poor 2 2 - Terrible 9 ### 2/10 Terrible #### joe Jan 12, 2018 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, room comfort #### Booked a room and they didn't have it Showed up and they told me the bungalow I booked wasn't available but i could have a room if I waited 40 minutes. An hour later I was told the room didn't have a lock and there was actually no where for me to stay. So I had to walk around and find another room at 10pm.. is say that's pretty bad. ##### joe Stayed 1 night in Jan 2018 ### 10/10 Excellent #### ISELA Feb 2, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente!!! El lugar, la atención increíble. El personal atento. ##### ISELA Stayed 4 nights in Oct 2020 ### 2/10 Terrible #### Deborah, Orlando Jan 1, 2021 Disliked: Cleanliness, amenities, property conditions & facilities I chose this hotel based on old reviews. They probably have been closed for months due to COVID and reopened in the worst conditions possible. The room is dirty and smells like mold, the towels looked old and dirty, the bathroom was filthy and I could not dare to walk without shoes in the room NO WIFI in the room, not always the breakfast was available and to complete the disaster we saw a HUGE RAT outside the room! ##### Deborah Stayed 7 nights in Dec 2020 ### 2/10 Terrible #### Arnold Dec 26, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Poor The only person that was helpful was Danny. He should be the manager. ##### Arnold Stayed 3 nights in Dec 2020 ### 8/10 Good #### Natalia Dec 7, 2020 Liked: Staff & service Me gustó que los encargados siempre me atendieron con amabilidad, aunque me hubiera gustado que la manija del baño no se cayera y que se le pudiera bajar al retrete, aparte de que no proporcionan ni shampoo ni acondicionador. ##### Natalia Stayed 2 nights in Dec 2020 ### 2/10 Terrible #### John Nov 29, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not as advertised Whole on vacation we decided to see if we could get a hotel closer to the beach. we found the hotel and the pictures looked great and decided to book. shortly thereafter we were walking back to our existing hotel and decided to walk by the new one all excited to see it. Unfortunately what we saw wasn't the same as what the pictures were. In all honesty the place looked closed. we decided that wasn't where we wanted to stay and within a few hours of making the reservation we were trying to cancel. Hotels.com attempted to reach the hotel for three days, when somebody finally answered they declined our request for a refund. We continued our vacation elsewhere and had to pay for rooms we didn't use. ##### John Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Carlos Alfredo Nov 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buena la estancia y el hotel ##### Carlos Alfredo Stayed 7 nights in Nov 2020 ### 2/10 Terrible #### Paco, Guadalajara Nov 24, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La atención es decepcionante. No están preparados para contingencias. ##### Paco Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Eb, Los Angeles Nov 22, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s Perfect. Five stars. I travel solo and felt safe, cleaning was excellent. Staff even better. Highly recommend ##### Eb Stayed 2 nights in Nov 2020 ### 8/10 Good #### Jean Marie Nov 10, 2020 Liked: Cleanliness, property conditions & facilities, room comfort El hotel está bonito un poco descuidado, la atención por parte de la recepcionista es pecima, sin embargo el señor de mantenimiento muy amable y trataba de apoyar en todo ##### Jean Marie Stayed 2 nights in Nov 2020 ### 8/10 Good #### Bajalo4, Chicago Oct 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Just what you need to come in from an action packed day...basic shower and bed...but very clean. ##### Bajalo4 Stayed 1 night in Oct 2020 ### 8/10 Good #### MariaElena, Houston Oct 11, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great affordable hotel to stay a few nights. There's no TV. The Martina Beach Club with which they have an agreement with is pretty far away. I wish they'd have an agreement with a closer one. Since I stayed during the pandemic and right after Delta came through, the hotel was pretty quiet. The Argentinean ladies at reception were nice. ##### MariaElena Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Verified traveller Mar 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Calm, little oasis! Nice calm vibe at this little oasis. ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Mélanie, Drummondville Mar 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Personnels et propriétaires très charmants , se soucient de notre confort et bien-être. Très propre, Confortable, chaleureux et accueillant. À deux pas de la plage et des restaurants. Toutefois, les prix du petit restaurant sur place sont trop élevés, mais par contre délicieux. Bref, ce fut une belle découverte, à conseiller !! ##### Mélanie Stayed 9 nights in Feb 2020 ### 8/10 Good #### Daniela Feb 20, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La posizione eccezionale, vicino al centro e vicino alla spiaggia ##### Daniela Stayed 9 nights in Feb 2020 ### 8/10 Good #### Mandy, Grand Rapids Feb 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a great little hidden gem. Nice facility to crash after a day out adventuring. ##### Mandy Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We had a blast, Love your place All the people who works there are incredible. Best location near the Clubs, beach and main street. Gracias Maj@s, We had a blast. ##### Verified traveller Stayed 6 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 31, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities J'ai adoré la tranquillité de l'endroit et les proprios sont très sympathiques et accueillant. Tout était parfait ! ##### Verified traveller Stayed 7 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 29, 2020 Liked: Staff & service, amenities, property conditions & facilities Loved this place, very close to beach and market but nice and quiet ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller Jan 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Solid Hotel, Good Price Photos are accurate. The AC was broken in the room but everything else was as advertised. Good service, nice pool, and excellent location. It was quiet at night, as well, so sleeping was not an issue. ##### Verified traveller Stayed 1 night in Dec 2019 ### 4/10 Poor #### Verified traveller Dec 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities No habia internet en el establecimiento las veces que intente utilizarlo, aparte no hay cortinas ni puertas para el baño o la regadera. ##### Verified traveller Stayed 7 nights in Nov 2019 ### 10/10 Excellent #### janet Oct 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Recomendable La estancia fue buena, la cama un poco dura, limpieza diaria, toallas limpias, la alberca no tuvo horario para poder ocuparla, el personal bastante amable, cuenta con renta de bicicletas, AC, ideal para descansar y olvidad la rutina. volveré!!! ##### janet Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### SantiagoAI Aug 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encanta este hotel, es la segunda vez que nos hospedamos ahí y ya tenemos reservada una tercera, todo el personal es amable y te sientes como en casa, las habitaciones están limpias y son cómodas, cuentan con aire acondicionado, ventilador, agua caliente y camas cómodas con sábanas suaves, también puedes encontrar agua para beber y caja fuerte, la ubicación es excepcional,está a unos pasos de la quinta avenida y de la playa, el antro Mandala está muy cerca sin que llegue a escucharse el escándalo de éste, la atención de "Ayelen" es increíble, super amable y con una energía increíble, tuvimos la fortuna de conocer a los propietarios que también te hacen sentir como en casa. Cuentan con Day Pass así que puedes invitar a gente que no sea huésped o simplemente estar ahí y utilizar la alberca sin hospedarte pagando un monto super módico que es a consumo mínimo, el restaurante y el bar son muy buenos y los precios muy accesibles, un detalle que nos encanta es que puedes usar la alberca hasta tarde sin que estén presionando para que te salgas, sigan así y mil gracias! ##### SantiagoAI Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller May 1, 2019 Liked: Cleanliness Basic accommodations. The air smelled of rotten fish. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 4/10 Poor #### Verified traveller Apr 19, 2019 Liked: Cleanliness Disliked: Property conditions & facilities It’s a cute property, the bungalows are adorable, but very basic, basically just a room to sleep in. No televisions, hot water works sporadically, basic pool, & the beach nearby is not pretty and the air outside stinks like dead fish. I believe they have a restaurant there but never offer or showed us a menu. I wouldn’t stay there again. ##### Verified traveller Stayed 5 nights in Apr 2019 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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