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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
5 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.4/5 Excellent
897 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Map

Explore the area

Popular LocationMaroma Beach12 min drive
Popular LocationTres Rios Ecopark12 min drive
Popular LocationEl Camaleon Mayakoba Golf Course13 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Choose dates to view prices

  • Standard Junior Suite

    4.4/5 guest room rating

    Room amenities

    • 624 sq ft
    • Sleeps 4
    More detailsStandard Junior Suite
  • Superior Junior Suite

    4.2/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 4
    More detailsSuperior Junior Suite
  • Pool View Junior Suite

    5/5 guest room rating

    Room amenities

    • 624 sq ft
    • Sleeps 4
    More details Pool View Junior Suite

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Selection Paraiso Maya All Inclusive is near the airport and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Sanctuary of Hope and Time Capsule - 11 min drive
  • Maroma Beach - 12 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 12 min drive
  • Tres Rios Ecopark - 12 min drive
  • El Camaleon Mayakoba Golf Course - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • La Pagoda — 1 min walk
  • El Fogon — 1 min walk

About this property

Iberostar Selection Paraiso Maya All Inclusive

Upscale property on the beach, with 5 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Iberostar Selection Paraiso Maya All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 434 rooms boast jetted bathtubs, and offer free WiFi and balconies. Separate sitting areas and 24-hour room service are standard, as are TVs with cable channels.
Iberostar Selection Paraiso Maya All Inclusive offers 434 forms of air-conditioned accommodation with DVD players and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a jetted bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking

Food and drink

Free buffet breakfast available daily 7:00 AM–11:00 AM
Buffet and à la carte meals, snacks and beverages included
10 restaurants and 2 coffee shops
7 bars/lounges, 1 beach bar and 1 poolside bar
24-hour room service

Things to do

18 holes of golf
5 outdoor pools
2 hot tubs
Aerobics classes
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Fitness centre
Free water park access
Full-service spa
Kayaking
Nightclub
Pilates classes
Playground
Sauna
Shopping centre
Shopping
Snorkelling
Steam room
Tennis
Windsurfing
Yoga classes

Family friendly

5 outdoor pools
Children's pool
Dry-cleaning service
DVD player
Free children's club
Free rollaway/extra beds
Free supervised childcare/activities
Free water park access
In-room childcare (surcharge)
Laundry facilities
Lazy river
Playground

Conveniences

Banquet hall
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf clubhouse
Golf clubs
Golf privileges (optional)
Golf pro shop
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business centre
Conference space

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas

Spa

25 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Thalassotherapy
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

Beach towels
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Ceiling fan
Free rollaway beds

Bathroom

Free toiletries
Hairdryer
Jetted bathtub
Rainfall showerhead
Shower/bathtub combination
Towels

Entertainment

TV channels
DVD player
Films for purchase
TV

Food and drink

Coffee/tea maker
Free bottled water

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Cots (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26 per accommodation, per night
  • Sanitation services: MXN 25.35

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-in is available.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Inclus

Frequently asked questions

Can I cancel my reservation for free at Iberostar Selection Paraiso Maya All Inclusive and receive a full refund?
Yes, Iberostar Selection Paraiso Maya All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Selection Paraiso Maya All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Iberostar Selection Paraiso Maya All Inclusive?
As of Jul 4, 2020, prices found for a 1-night stay for 2 adults at Iberostar Selection Paraiso Maya All Inclusive on Jul 5, 2020 start from CA $586, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Iberostar Selection Paraiso Maya All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Iberostar Selection Paraiso Maya All Inclusive?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).
Where is this property located?
Nestled on the beach, this Playa del Carmen resort is 1.3 mi (2.2 km) from El Manglar Golf Course and 1.8 mi (2.8 km) from Maroma Beach. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for Iberostar Selection Paraiso Maya All Inclusive

4.4
Excellent
5 - Excellent
516
4 - Good
261
3 - Okay
87
2 - Mediocre
22
1 - Poor
11
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.4
Property condition

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

Stayed 3 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing! everything from arrival to departure was breath taking. will definitely return.

Stayed 6 nights in Mar 2020

2/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
AWFUL!

The security was awful. We had boys on a senior year spring break trip and the security was watching every step they make and even took pictures of teen girls we know. One of them grabbed my sons arms really hard and accused him of giving a minor a drink, which was not true. Then they tried to lie about it, finally admitted that he did. I had to file a report with the manager. I WOULD NEVER STAY AT THIS RESORT AGAIN!

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our second time here. Service is top notch. The resort is beautiful and well-maintained and large enough to not feel crowded. The beach is beautiful and has a nice bar, snack, bar and activities. We played beach volleyball several days and had a blast. We’ve been to 6 different all inclusive resorts and what sets this apart is 1) service and 2) entertainment staff. The pool has such a fun, happy energy and the staff would get people involved in water fitness games, and competitions (only if you want to...they weren’t pushy). The rooms were great and the door to close off the bathroom/entry area to the bedroom cut down on any noise. I felt safe at all times. Food was good, restaurants excellent. If you’re deciding between the Maya or Lindo, go with the Maya. Yes, you use the same main pool, but the Maya has a beautiful lobby and Starbucks type of coffee shop. It was just a tad nicer. But the Lindo side was also great. One suggestion...take care of the staff. They are always smiling, saying holá, and bending over backwards for us. Bring a bunch of small bills and TIP THEM! They deserve it. We will be back. Thank you, Maya staff!

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed there during Spring Break 2020. When we left the covid-19 had not affected the United States a lot yet. The situation became more scary by the day as we were there. The resort staff did a great job trying to entertain everyone and keep their minds off it. The property was beautiful. There were a lot of pools, bars and restaurants. It was like a little city. I would love to go back and stay again when life is a little more calm.

Stayed 7 nights in Mar 2020