Iberostar Paraiso Del Mar All Inclusive

Photo gallery for Iberostar Paraiso Del Mar All Inclusive

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Iberostar Paraiso Del Mar All Inclusive

UNESCO Sustainable Travel Pledge

Iberostar Paraiso Del Mar All Inclusive

4.5 star property

4.1/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Carretera Chetumal-Puerto Juarez Km 309, Lote 1 Playa, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Manglar Golf Course7 min drive
  • Popular LocationMaroma Beach14 min drive
  • Popular LocationTres Rios Ecopark16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Paraiso Del Mar All Inclusive is connected to a shopping center. Artisans Market and Quinta Avenida are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Playa del Carmen Main Beach. Traveling with kids? Consider Crococun Zoo, or check out an event or a game at Mario Villanueva Stadium Madrid. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • El Manglar Golf Course - 7 min drive
  • Sanctuary of Hope and Time Capsule - 8 min drive
  • El Camaleon Mayakoba Golf Course - 11 min drive
  • Maroma Beach - 14 min drive
  • Tres Rios Ecopark - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • Blue Fish - 14 min walk
  • Tramonto - 17 min walk
  • Del Lago - 17 min walk
  • Salon Partagas - 5 min drive
  • Ginger - 5 min drive

About this property

Iberostar Paraiso Del Mar All Inclusive

4.5-star beach property with a full-service spa
Spend the day relaxing at the beach, practicing your swing on Iberostar Paraiso Del Mar All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Iberostar Paraiso Del Mar All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants and 3 coffee shops
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • El Mercado
  • El Rodizio
  • Don Alfredo
  • La Hacienda
  • El Puerto

Things to do

  • 18 holes of golf
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf cart
  • Golf clubhouse
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Del Mar All Inclusive Playa del Carmen
Iberostar Paraiso Del Mar All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Paraiso Del Mar All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Iberostar Paraiso Del Mar All Inclusive?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Iberostar Paraiso Del Mar All Inclusive on Aug 22, 2022 start from CA $243.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iberostar Paraiso Del Mar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Paraiso Del Mar All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Paraiso Del Mar All Inclusive?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Iberostar Paraiso Del Mar All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Paraiso Del Mar All Inclusive?

Yes, the property is all-inclusive.

Where is Iberostar Paraiso Del Mar All Inclusive located?

Located in Playa del Carmen, this beachfront property is connected to the convention center, just steps from El Manglar Golf Course and Maroma Beach. El Camaleon Mayakoba Golf Course and Sanctuary of Hope and Time Capsule are also within 9 mi (15 km).

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 447 out of 928 reviews
5 - Excellent 48%
Rating 4 - Good. 269 out of 928 reviews
4 - Good 29%
Rating 3 - Okay. 125 out of 928 reviews
3 - Okay 13%
Rating 2 - Poor. 48 out of 928 reviews
2 - Poor 5%
Rating 1 - Terrible. 39 out of 928 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property landscape is great, nice vegetation and jungle like setting. The water features in lobby are eco friendly so they are very mossy. It would be more appealing if they would keep the fountain sprays on in this area. Pool is amazing, ocean area is also great. Fun activities were happening all the time and the restaurants were fantastic. There were ants all over the bathroom and spiders in the room that got into our belongings. The buffet food is ok and there is a fair amount of walking which might be difficult for some. Overall we had a great trip and would return.
Stayed 5 nights in Aug 2022

2/5 Poor

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly. Food and drinks were disappointing. Lots of seaweed on beach and choppy waves. Members of our party had problems with AC. Took 3 visits over 2 days to repair. Wouldn’t relocate and they have an 18 mo child. The most ridiculously priced poor quality items in the shops. Pool and property could have been cleaner.
Stayed 6 nights in Aug 2022

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management at the resort was very disrespectful and discriminating. We arrived at 3pm and took them 1 hour to take care of us. By 4:15 pm there was no place to eat but burgers (uncooked) and hotdogs(hard as rock). We had to wait until 6:30 pm to have buffet food that was not good at all. Watery drinks and servers that were upset with everyone.
Stayed 5 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is super clean I actually love how clean it is. Not to exaggerate but you could eat off the floor, wouldn’t recommend but you could. The food in the buffet will be cold if not below room temp. The cold items are warm. You could survive but it’s not appetizing. The rock cafe is so good. The fried cheese fingers (cheese sticks) are not cooked. Do not recommend those. But the hamburgers are so greasy and HOT!
Stayed 5 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we satisfied with resort and service
Stayed 10 nights in Jul 2022