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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

4.2 out of 5 Very good
536 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationTres Rios Ecopark11 min drive
Popular LocationEl Camaleon Mayakoba Golf Course13 min drive
Popular LocationMaroma Beach13 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

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  • Standard Room

    4.5/5 guest room rating

    Room amenities

    • 385 sq ft
    • Sleeps 4
    More detailsStandard Room
  • Ocean Front Junior Suite

    3.9/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    More detailsOcean Front Junior Suite
  • Standard Room

    Room amenities

    • 388 sq ft
    • Ocean view
    • Sleeps 4
    More detailsStandard Room
  • Junior Suite

    4.5/5 guest room rating

    Room amenities

    • 447 sq ft
    • Sleeps 4
    More detailsJunior Suite
  • Double Near Pool

    4.5/5 guest room rating

    Room amenities

    • 385 sq ft
    • Sleeps 4
    More detailsDouble Near Pool

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Paraiso Del Mar All Inclusive is connected to a shopping centre. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Travelling with kids? Consider Crococun Zoo and 3D Museum of Wonders. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guide
View in a map
Popular Location

What's nearby

  • Sanctuary of Hope and Time Capsule - 10 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Tres Rios Ecopark - 11 min drive
  • El Camaleon Mayakoba Golf Course - 13 min drive
  • Maroma Beach - 13 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 32 min drive

Restaurants

  • El Mercado — 1 min walk
  • El Rodizio — 1 min walk

About this property

Iberostar Paraiso Del Mar All Inclusive

4-star beach property with a full-service spa
Spend the day relaxing at the beach, practising your swing on Iberostar Paraiso Del Mar All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 388 rooms offer free WiFi, free minibar items and flat-screen TVs with satellite channels. Guests will also find balconies, room service (during limited hours) and coffee/tea makers.
Iberostar Paraiso Del Mar All Inclusive offers 388 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • Meals, snacks and beverages included
  • 7 restaurants and 3 coffee shops
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 18 holes of golf
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping centre
  • Shopping
  • Snorkelling
  • Hot tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Golf cart
  • Golf clubhouse
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26 per accommodation, per night
  • Sanitation services: MXN 25.35

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar Playa del Carmen
Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Del Mar All Inclusive Playa del Carmen
Iberostar Paraiso Del Mar All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Iberostar Paraiso Del Mar All Inclusive and receive a full refund?
Yes, Iberostar Paraiso Del Mar All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Paraiso Del Mar All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Iberostar Paraiso Del Mar All Inclusive?
As of Oct 1, 2020, prices found for a 1-night stay for 2 adults at Iberostar Paraiso Del Mar All Inclusive on Oct 14, 2020 start from CA $204, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Iberostar Paraiso Del Mar All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Iberostar Paraiso Del Mar All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Iberostar Paraiso Del Mar All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Iberostar Paraiso Del Mar All Inclusive?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Iberostar Paraiso Del Mar All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at Iberostar Paraiso Del Mar All Inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).
Where is Iberostar Paraiso Del Mar All Inclusive located?
Located in Playa del Carmen, this beachfront resort is connected to the convention centre and within 1 mi (2 km) of El Manglar Golf Course and Maroma Beach. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 9 miles (15 km).
4.2
Very good
536 reviews
5 - Excellent
271
4 - Good
167
3 - Okay
66
2 - Poor
19
1 - Terrible
13

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we arrived we were told the resort was closed and did not offer what we wanted at the parisio maya. Paid for ocean view didn't get it. Told it was expedias fault they blamed the hotel. Long story short we did not get what we wanted from our anniversary trip whatsoever. Both expedia and the hotel told us it was not there fault. So long story short we were punished for both being poorly ran
Stayed 4 nights in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
We were really excited to be able to still travel to Mexico during the pandemic. I must say that the resort has many safety procedures in place to help stop the spread of the virus. From temperature checks, mask requirements, hand sanitizer, and even shoe sanitation. The bed in our room was very comfortable. The room was moderately clean. Found a qtip under the toilet and you could feel sand or n your feet walking barefoot. Our bathroom had many maintenance issues while being there. The resort was reasonably quick to respond. The food was good and there were plenty of choices. I felt like they watered their alcohol down. No matter how many drinks I had, I never got a buzz. Overall, for the price, it was an ok vacation.
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at this location and they never disappoint....even with the shut-down to some facilities, the experience was still top tier. I was also very impressed with the Covid precautions and sanitizing practices. Definitely returning in the future!!
Stayed 3 nights in Jul 2020

4/5 Good

Stayed 7 nights in Jul 2020

5/5 Excellent

Stayed 7 nights in Jul 2020

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