Title: Hotel Xcaret Tierra - Family Premier - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Xcaret Tierra - Family Premier All-inclusive property with 8 restaurants and 6 outdoor pools ![6 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/df28d9ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/7c3dec85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, steam room, body treatments](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/5133df23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/ca7f891a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/3b2528e6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers relax on the white sand beach at Hotel Xcaret Tierra, with crystal-clear waters perfect for sun-filled days. Eight on-site restaurants serve authentic Mexican cuisine, and the spa offers hydrotherapy and facial treatments. Guests appreciate the attentive staff service. ## Popular amenities - Bar - Pool - All-inclusive - Gym - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18335981&PinnedHotelID=18335981&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Garden ### Highlights Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Pillow menu - 575 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Partial Ocean View ### Highlights Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Pillow menu - 575 sq ft - Partial ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Ocean Front ### Highlights Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Pillow menu - 575 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Swim Up Garden ### Highlights Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Pillow menu - 575 sq ft - Sleeps 2 - 1 King Bed OR 2 Double Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Junior Suite Garden ### Highlights Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Furnished balcony Separate dining area Private pool Air conditioning Free cribs/infant beds Pillow menu - 1356 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, free minibar](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/72c3bbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Junior Suite Ocean Front ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Sofa bed - twin Separate bedroom Furnished balcony Air conditioning Free cribs/infant beds Pillow menu Blackout drapes/curtains Egyptian-cotton sheets - 1356 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![Premier Family Master Suite Ocean Front | Living area](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335981/5173f122.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Family Master Suite Ocean Front ### Highlights Furnished balcony Separate dining area Separate sitting area Private pool Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Furnished balcony Separate sitting area Separate dining area Private pool Air conditioning Free cribs/infant beds - 2476 sq ft - 2 bedrooms - Ocean view - Sleeps 5 - 1 King Bed OR 2 Double Beds ## You may also like Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/9c71f756_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 82 reviews CA $588 CA $810 total includes taxes & fees Nov 16 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Xcaret-Tierra-All-Xcaret-Parks-Included-Family-Premier.h18335981.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Xcaret-Tierra-All-Xcaret-Parks-Included-Family-Premier.h18335981.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.58586%2C-87.11690&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LSVevnut60CqCjg49VynPKKohes=) Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710 #### What's nearby - Xcaret Eco Theme Park - 16 min walk - 1.4 km - Ferry to Cozumel - 5 min drive - 2.2 km - Xplor Theme Park - 5 min drive - 2.5 km - Playa del Carmen Maritime Terminal - 14 min drive - 9.9 km - Playacar Golf Club - 17 min drive - 8.1 km #### Getting around - Cancun Intl. Airport (CUN) - 57 min drive #### Restaurants - ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk - ‪Arriba Baja - ‬16 min walk - ‪The Buffete - ‬2 min walk - ‪Costero - ‬16 min walk - ‪Mercado de la Merced - ‬10 min walk ## About this property ### Hotel Xcaret Tierra - Family Premier Luxury all-inclusive property near Xcaret Eco Theme Park Located close to Cenote Santa Cruz and Xplor Theme Park, Hotel Xcaret Tierra - Family Premier provides 2 swim-up bars, 2 poolside bars, and a beach bar. With a beachfront location, kayaking, and snorkeling, this property is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, hydrotherapy, or a body wrap at Muluk Spa & Wellness, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the health club; the property also has shopping on site, a garden, and a playground. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi. You'll also find perks like: - 6 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers - An outdoor tennis court, babysitting (surcharge), and a TV in the lobby - Beach towels, a computer station, and a ballroom - Massage treatment rooms, an elevator, and concierge services Room features All 181 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like furnished balconies and iPads. Other amenities include: - Childcare services and free infant beds - Egyptian cotton sheets and sofa beds - Bathrooms with jetted tubs and rainfall showers - 55-inch flat-screen TVs with premium channels - Coffee/tea makers, daily housekeeping, and desks ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Awards and affiliations The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,350 reviews CA $1,098 CA $1,332 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - All Inclusive Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 8.2 Very good 5,047 reviews CA $362 CA $442 total includes taxes & fees Nov 30 - 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Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,825 reviews CA $265 CA $325 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/a3c28551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,569 reviews CA $493 CA $493 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1151540&PinnedHotelID=1151540&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/04d80b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Palace - All Inclusive Xpu-Ha - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 2,055 reviews CA $443 CA $540 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/cb440920.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradisus Playa del Carmen – Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,002 reviews CA $538 CA $658 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/068cd362.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Quetzal - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,003 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/6ada8d80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Playacar All Inclusive Playacar - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,399 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Airport shuttle on request - Wheelchair-accessible parking available ### Food and drink - 2 poolside bars - 2 swim-up bars - 8 restaurants - A beach bar - Snack bar/deli ### Restaurants on site - Chibalí - La Cantina - La Trajinera - Mercado 360 - Xingao ### Things to do - 24-hour gym - 6 outdoor pools - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Kayaking - Outdoor tennis court - Playground - Shopping - Snorkeling - TV in common areas - Waterslide - Yoga classes ### Family friendly - 6 outdoor pools - Children's pool - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - In-room crib - In-room sofa bed - Living room - Playground - Separate bedroom - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - Barbecue grill - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas ### Full-service spa - 18 treatment rooms - Aromatherapy - Ayurvedic treatments - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 buildings - 6 floors - Ballroom - Built in 2017 ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Egyptian cotton sheets - Free crib - Pillow menu ### Bathroom - Bathrobes - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 55-inch flat-screen TV with premium channels - iPad - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe - Living room - Phone ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Xcaret Mexico Tierra Family Premier All Inclusive Xcaret Mexico Tierra Family P Hotel Xcaret Mexico Tierra Family Premier All Inclusive Hotel Xcaret Tierra All Xcaret Parks Included Family Premier ## Frequently asked questions ### Does Hotel Xcaret Tierra - Family Premier have a pool? > Yes, this property has 6 outdoor pools and a children's pool. ### Is Hotel Xcaret Tierra - Family Premier pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Xcaret Tierra - Family Premier? > Check-in begins at 3 PM. ### What time is check-out at Hotel Xcaret Tierra - Family Premier? > Check-out is at noon. ### Are there all-inclusive benefits at Hotel Xcaret Tierra - Family Premier? > Yes, the property is all-inclusive. ### Where is Hotel Xcaret Tierra - Family Premier located? > Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Cenote Santa Cruz, Xcaret Eco Theme Park, and Xplor Theme Park. Mahi Golf Course and Xaman Ha Aviary are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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